Dr. Chen used to be a great doctor, caring and really listened to me. But in the last few visits, he cut our conversations short...literally walked out of the room in the middle of my sentence. His staff is probably the rudest, most unfriendly bunch I've ever dealt with. The communication barrier between patients and Dr. Chen over the phone is a huge problem. Getting a clear message to and from him is nearly impossible. You always feel as though you're inconveniencing the employees here. He recently denied continuance of my care with no explanation at all. I have absolutely no idea what happened and why he would stop seeing me as a patient. His staff refuses to to help me get an answer from him and I have yet to receive a phone call from an office manager. How unprofessional. Oh the flipside, they made my decision to find a new doctor pretty easy! read more