My children and I have been coming to Dr Vu-Tran for years. She was very helpful when I found out I…read morehad a brain tumor and lost vision in my left eye. She is excellent with children and they have basically grown up seeing her. She does an amazing job. The front office staff has changed some recently but they too are very helpful.

The most friendly providers and will provide complete care when it comes to everything related to…read moreeyes. Dr. Vu-Tran and Dr. Pham will always take care their patients. Good selection and the few facilities that carry Maui Jims! If you're looking for a new optometrist, look no further :)

Professional service, first-class attention, fantastic customer service. State-of-the-art…read moreequipment. I have been a customer for over 9 years and would not trust my vision to any other optical.

Great experience here. Doctor Masters was friendly and communicated well. Staff was friendly and…read morehelpful. Ordering glasses was quick and easy! Looking g forward to doing more business with them in the future!

Vision source treats their clients with care the receptionist the optometrist everyone was very…read morekind and helpful and they let me take my time to browse even give you free coffee while you wait which the wait was short. I will definitely come back to this location when needed.

I've been a customer for over 48 years going back to Dr.Murr. I lost a contact Tuesday 1/13. In…read moretrying to get it replaced I've been told I have to have a contact exam before I can get. My insurance won't pay for the exam until the end of February. I'm at risk of losing my job because glasses are not safe in the type of work I do. No one there seems at all concerned about that just the fitting of the contact. Don't ever expect a same day call back either it's been me calling them for 3 days. Terrible and I'm extremely disappointed in the lack of empathy. If Dr.Murr were still there he would make this right. Please someone help!!!

Great team and professional. I felt welcomed and that my exam was thorough. The optometry team…read morethere was excellent

I made an appointment at this location due to its convenience even though I visited the Bedford…read morelocation last year. This office is located the a newly built medical plaza and the inside is clean, new, and spacious. However, they do not have the latest technology and equipment and their customer service is lacking. I wear contacts and I dread the air pressure test where the machine blows a puff of air in your eyes! .The Bedford location had a device that measured air pressure without that air puff so I was hoping since this location is even newer they would have the same new technology. I asked the person who was taking the measurements if they had the new technology at this location in Arlington and she said they did not. I casually said, "Oh they had the new one in the Bedford office." She replied, "Well we have this one." Yeah....clearly...I see you have this one even though I don't have my contacts in. I was just making a statement. After the initial tests were run I went to the exam room. The doctor was nice and the exam was quick. I mentioned that I have been successfully using the Air Optix Night and Day contacts for years. However, since my exam showed I have astigmatism, I was prescribed another extended wear contact to try. The contact immediately felt uncomfortable, but I decided to give them a trial. The next day, my right eye was completely red! And yes, I took all the necessary sanitation steps before handling my contacts. My left eye was also irritated so these contacts clearly didn't agree with me. I called the office and asked for another prescription, explained that I had used Air Optix Night and Day for years just fine. I was told that due to the astigmatism they could prescribe me another contact and they ordered the trial. I picked up the trial a few days later and to my disappoinment, the contacts were not extended wear. I tried them anyway, but I they dry my eyes out and are difficult to remove. So I called again requesting to go back to the Air Optix Night and Day. The person I spoke to said they would get back to me about the prescription. Someone else left a message for me later that day asking me again which prescription I wanted. I returned the call during business hours and was only hold listening to music for 15 minutes. So if you're reading this, again, I would like my prescription to go back to Air Optix Night and Day. I will try the call again later and I hope someone picks up.

I'm so grateful to Dr. Butler for taking such wonderful care of my daughter during an urgent eye…read morecare situation. Dr. Butler was compassionate, professional, and reassuring throughout the entire experience. We felt heard, cared for, and confident that my daughter was in good hands. I truly appreciate the prompt attention and excellent care. I highly recommend Dr. Butler to any parent looking for someone they can trust with their child's eye care

The glasses they sell you are the floor samples. You don't get a "new pair", you literally get the…read moreones everyone else has tried on, stretched out, dropped on the ground etc. Their prices are very high and you get used glasses with new lenses. The ONLY eye dr that I have been to that does this. Had I known this before paying, I never would have purchased.

I was able to book an eye appointment quickly where I learned (as I suspected) it was time for some…read moreglasses while driving. The eye doctor was nice and talked through my questions and concerns. The staff then sat with me to find the perfect frames. I loved that she pulled them for me so I could just sit at the mirror and try on pair after pair. Also appreciate that she brought me SO many to pick from and was adamant I try until I loved them. Ended up buying a pair with snap on sunglasses which I love, but after a couple of months, I noticed that the lenses were scratched more than just normal wear and tear would have caused. I took them back and they were able to get them fixed under the warranty so all around great experience.

If you are looking for someone to look at your eyes, I suggest you come to Eyes on Broad!…read more I have been there three times (I think) they have always been great to me. They are always caring and patient with whoever they are with.

Horrible service. You call into the office and the back office answers at a entirely different…read morelocation that are rude don't know what they are doing and you can not even get a call back when you leave a message.

How Dr. Nguyen practices needs to be taught to every doctor!…read more The doctor is knowledgeable, approachable, and efficient. He not only takes the time to explain through medical terminology he also makes the information easily digestible to people who didn't go to medical school lol. I have already told my friends, family, colleagues , anybody that will listen that this is the doctor to see ! When I say he is efficient, I mean there was minimum wait time but when he was doing the eye exam he ensured there was no rush and I got what I needed! Another aspect that I absolutely loved is as a patient you could tell that the doctor and the staff members enjoyed each other's company, treated each other with respect, and had a little bit of fun! I had scheduled my appointment online and had no idea that I was the last appointment of the day. When I was checking in the front desk staff were so kind, the doctor came up and very politely asked if there was any way that I could pay out first so his staff could start processing end of day items (aka not waiting until the end of my appt) I SAID ABSOLUTELY! The take away is Dr. Nguyen not only treats his patients well but treats his staff well and was respectful of everyone time, NOW THAT IS LEADERSHIP . I will continue to see Dr. Nguyen for years to come and highly recommend Unique Vision Mansfield.

Some prescription safety glasses, and the lady by the name of Mary Ford was extremely rude to me…read more From the moment I went in she act like I was bothering her every question I asked her she had an attitude when she answered. Finally I took my prescription and my paperwork and I left because I will never do business with this precision eye care place as long as Mary Ford is working here. Extremely disappointed with the customer service and the other employees that was in here I'm sure agree with me from the looks on their faces. if I could write my satisfaction with this transaction a zero I would!

The care provided by Dr. Peterson and his staff is always caring, gentle and professional. I have…read morebeen going there for 3 years. Dr. Peterson takes his time and gives a thorough examination and treatment for anything wrong.