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    Optical Concepts

    3.7 (16 reviews)
    Open 10:00 am - 5:00 pm
    Updated 3 months ago

    Services - Optical Concepts

    Eyewear fitting

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

    Optical Concepts Photos

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    8 years ago

    Dr. Pham and his staff are Extremely friendly . I'm very satisfied with my glasses. I will come back and recommend to everyone

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    Ask the Community - Optical Concepts

    Review Highlights - Optical Concepts

    Dr Pham & his staff are ALWAYS professional & friendly.

    Mentioned in 6 reviews

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    Kleiman Evangelista Eye Centers of Texas - Arlington - Dr. Rachel Bush, OD

    Kleiman Evangelista Eye Centers of Texas - Arlington

    2.3(130 reviews)
    2.5 mi

    As someone who works within the medical field (optometric/ophthalmic field specifically), I don't…read morethink I've ever been this disappointed in a medical staff as I have with this specific KE center. I have multiple family members who have had procedures done here, so I'm sure the doctors do a fine job. My issue isn't with the doctors - it's with the front office staff. The inability to get a singular paper filled out and signed and returned in an appropriate time is actually ridiculous. To tell me to go over to the LASIK department when not a single soul was there and then lie to my face about a doctor being gone and JUST conveniently returning from his vacation on a Thursday before Labor Day weekend is actually insane for a lead supervisor. To send a "completed form" back where words were inadequately covered by white out tape and the doctor's name being misspelled is quite frustrating. For me to return and explain that I need this form filled out and told "we'll get it to you by the end of the day" just to not get it by the end of the day is wild. For me to have to come back after Labor Day and get scoffed at as I walked in to inquire about a form that should've taken no more than a week to be completed and returned, I was already out of patience with the lead supervisor and the staff. She told me "the person in charge of these special paperwork was not in office on Friday." She said "the doctor isn't at this office today." I ended up driving to the Southlake location where the doctor was working in order to get a signature for a simple form that needed to be turned in ASAP on my end but it got dragged out since August 15th when the form was first given to KE-Arlington. I wasted so much time over a form that should've taken 2 minutes to fill out and 2 seconds for the overseeing doctor to sign. Something that should've been returned within the day, or at the very least by the end of the week when the form was given. Now their staff probably thinks I'm a difficult and crazy person, but in reality, they pushed me to become this nasty person.

    The front office staff at Kleiman Evangelista Eye Centers of Texas - Arlington are very rude,…read moreimpersonal, and have no consideration for the patients in the office. Upon checking in for our appointment, we were asked for ID. We provided an expired Driver License and copy of the Insurance Card. Without regard for the disabled senior I was bringing to the doctor, we were told the appointment would have to be rescheduled. They would not permit me to bring ID later, nor would they accept a SS card as ID or any other documents we had. No prior instruction was given to bring any ID with us. And they were inflexible and rude about enforcing their decision. After going there for many years, I will no longer recommend them.

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    Kleiman Evangelista Eye Centers of Texas - Arlington
    Kleiman Evangelista Eye Centers of Texas - Arlington
    Kleiman Evangelista Eye Centers of Texas - Arlington

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    Optical Concepts - opticians - Updated May 2026

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