We had such a great experience with Incline Exteriors. We've had leaking in our garage for 2 years,…read moreand have had Safe Basements, a landscaper, another general contractor all come out to try to fix it. No luck, and the wood had started rotting. We were really scared. I called Incline and they put me in touch with Pete, who is the nicest young man. He is so fast with communication - he responds within a couple of hours via email. He came right over, measured and gave me an immediate estimate - all the while telling me that he didn't think him installing gutters would fix the issue. I mean, he could have just sold me gutters, but they're HONEST people. So I ended up buying the gutters because I'd tried everything else, and they were very reasonably priced. Fast installation, and my husband just looked at them - they installed gutter guards without us even requesting them! That was such a nice surprise. So I had them out again to see if they could troubleshoot the leak. Within 10 minutes, the guy seemed to isolate the issue and made a recommendation. My husband just fixed it and the leak stopped. So Incline saved us a ton of trouble and money by just being good guys. Finally, I cross a dangerous intersection with my children everyday which is near their business. They're the most considerate drivers, and always pause to look for pedestrians in the crosswalk. I know that might be a silly thing to point out, but their attention to safety is important. I'll be a customer forever - thanks for everything.

Project bidding process and customer service was terrible. They came out for the appointment, but…read moredid not want to be bothered to write up a bid for my project, HONESTLY if you can't write up a bid for my project (which is just typing) Why would it be good hire you to fix the roof? They didn't follow up, i had to call them to try to get a price, and when i did get a hold of them they forgot about my bid, then just gave me oral guess 2500-3800K for my project and then call me back later the same day to give me another oral guesstimate of 6500-7000 K for roof repairs. They seemed unorganized, lazy, and didn't want to do my project. It would've been better if they declined early instead of wasting my time and theirs.

Cold called me when I'm on the National Do Not Call list to solicit services on a property I no…read morelonger own. They went into detail saying they are following up on properties that experienced storm damage, when in reality they are attempting to storm chase. The lack of researching who you are cold calling tells me your level of professionalism. I would not recommend a company that is just chasing storms to get work. Instead let someone call you based on your work. That's a $1500 fine by the way.

Every bit of my interaction with Metro Roofing and Remodeling was outstanding!! They did an amazing…read morejob on our super steep roof. Our Field Manager, Jeremiah, came to the house to give us an estimate for a new roof and gutter guards. Our roof was in need of a serious overhaul. Jeremiah explained the entire roofing process, materials and why certain things would need to be done certain ways - which left me confident that the estimate was accurate, fair and exactly what I would need to get the job done right. He even brought multiple single sample colors so I could pick the perfect one for the house and then got us on his calendar within A WEEK. The materials arrived on time and were put in a place that was convenient for us. The Metro crew that did the roof was amazing. They were SO FAST! The entire house roof and garage were done in ONE DAY. I couldn't believe it. The workers were great - nice and considerate. They did an amazing job cleaning up as well. We haven't found a single nail or piece of trash larger than shingle dust after they were done cleaning up the job. Two weeks later they came out and cleaned out the gutters and put gutter guards on. Done quickly and on time. AWESOME! I can't say enough what great work Metro and Jeremiah did for us! I'm now not worried every time it rains that our roof is gonna leak and knowing I don't have to clean out gutters ever again makes me so happy. Thanks Jeremiah and Metro!!

Today we had a new skylight installed after a large branch blew off our tree and cracked the old…read moreone. Took a while for the replacement to come, but Tony and crew did an excellent job, even adding a new sealer because the old one was deteriorating. They even cleaned out the cobwebs on the inside! Great job on a snowy 28 degree day.

Well, I don't think I can be expected to provide anything other than a negative review after being…read morecharged for work that was not properly addressed the first time the crew came out to fix a leaky roof. Use Les Jones Roofing if you want to deal with repeated visits and expenses. I'll certainly go elsewhere if/when I need roofing repairs.

I hired Storm Group back in 2016 (yes, I'm very late in writing a review) to remove an old 2nd…read morestory deck from my house and install new gutters and downspouts on the back of the house. Their bid was higher than the other bid I had gotten, but the sales guy I talked to seemed to know a lot about old houses so I hired Storm Group thinking they would do a good job and be able to deal with any old house issues that might come up. Nobody showed up the first two times they told me they were coming. The third time, one guy showed up by himself to remove the deck and patch the siding around it. I don't think he had much construction experience and he didn't speak much English. He was also supposed to install a railing in front of the door to the deck. The sales guy had told me they needed to this for liability reasons so nobody could fall out the door after the deck was removed. I told him the door had been walled over on the inside of the house, so I wasn't at all concerned about this, but I said it was fine to add a railing if he felt it was needed. The "railing" ended up being 3 2x6's. It looked awful and wasn't even treated wood. What kind of company uses raw wood on the exterior of a house? The were also holes left where the siding hadn't been fully patched. I complained about the "railing" and holes. Storm Group agreed to fix the siding and replace the railing with an actual railing, which would be painted grey to match the house. The same guy came out again to install the new railing, again by himself. I wasn't told in advance when he would be coming, so I was leaving for work as he arrived and wasn't around while he did the work. The new railing wasn't great, it looked like a pretty hasty carpentry job. It was at least painted, although the paint did not match the house and had large drips in places. I had been told that the new railing would be the same size as the old and the same screw holes made in the house for the first railing would be reused. This was not the case. The screw holes from the first railing were left completely open and uncovered. There was also a crack in the siding below the railing where a tool appeared to have been dropped. Storm Group then sent me a bill for for the deck removal and gutter installation. I told them they needed to actually install the gutters before I would pay for that. They seemed surprised to learn that the gutter installation hadn't been done. They gutters were installed the next day, but I wasn't told in advance, so I wasn't home at the time. They were supposed to replace the two gutters on the back of the house, one on the second story roof and one on the back porch. Instead, they replaced one of the gutters on the front of the house and the second story gutter in the back. There are two gutters on the front of the house that had matched before Storm Group. Now they are close, but if you look carefully, they are not the same. The downspout from the back second story gutter was placed so that it emptied onto the back porch roof. I has very specifically told the sales guy that the downspout could not go there because it was a low slope roof that was not in the best condition, and putting a lot of water there was a bad idea. At this point, I was fed up with Storm Group. I proposed that they could keep the half down I had already paid but that I didn't want them to do anymore work on the house and I wouldn't pay the remaining balance since the work had not been completed successfully. They agreed to this. I really should have asked for money back since I think they did more damage than actual work, but I just wanted to be done. The best part was after all this, when I went to move the downspout from the second story gutter to a better location myself. When I removed the downspout, I noticed that it was really dirty inside and had screw holes in a couple of places where there were no screws. And then I realized that it was part of the old downspout that had been on the house before and it had been cut up and reused. I suspect they ran out of materials since they replaced the wrong gutter and part of the downspout in the front of the house. They had charged me by the foot for all new materials for the downspouts, so I was not impressed to find that the old downspout had been reused. Surely somebody must have known that something was wrong at the point where they were cutting up the old downspouts and reattaching them to my house, but nobody from Storm Group ever said a word about any of this to me (and I didn't complain because at that point I just didn't want to deal with them anymore). I would give negative stars if I could.

Roof install lasted few months. Late cold weather install on Nov. 16. On a non-insurance roof job,…read morethese are the issues, I had- 1) Initial quote was vague. Had to have Levi redo the quote with more detail. 2) Contract signed at a set price. Final invoice showed $650 more than contract with no change in contract. This was not paid. 3) Good luck getting Lien waivers from the owner Nick H. He will send a Storm Group lien waiver stating liens are satisfied.After several weeks, I got one from the labor contractor. Suggest getting all the contractors listed on your contract before signing- with a statement stating unlisted contractors would be roofer responsibility. 4) Biggest issue - Part of roof did not adhere to the base. It appears the install done in below 40 F temps. Owner claims winds blew off roof. But the pics tell a different story. Don't expect Storm Group to resolve any issues you may have. Will have to replace my entire roof again at twice the cost. Note- If you wish to sail on the Titanic, Storm Group would be your roofer.

I highly recommend Bayport Roofing. I had a small but important problem with a turbine vent on the…read moreroof. I contacted Bayport and they were very professional and responsive. They fixed my problem immediately and the cost was very reasonable. I could not be happier.

Roof shingles 5 star Friendly people and they sure know…read morewhat they're doing!! even our neighbors noticed and will be calling for their services down the road.... Thank you

I had a small repair and called Apex Roofing, the next day my repair was completed. Great service…read moreand very good price. I will definitely use them again.

Advance Companies is great at managing the whole home restoration process and setting realistic…read moreexpectations, so you know exactly what to expect. If you're dealing with an insurance claim, they're definitely worth considering as they fight to give the best results to return your home to the way it was or better. This can be a long process but Advance Companies stays on top of it. Sometimes they'll need help from the homeowner as with insurance, homeowners are their customers and will be more responsive to pushing the claim process along; the same for fighting for what the homeowner wants for a complete repairs as insurance companies do their best to give just the super minimum to be able to do a complete restoration of homes.. The same goes with the remodel side. They give realistic estimates to what they need to complete your home project.

Stay away from this companies. I am now involved with State Farm and Advanced. Advance never worked…read morein our house, but we recieved a bill from Advance for work they never did. Roger, the owner gave us to collection the next day. Roger called my wife a bitch. Now no one is answering any of their phones. State Farm and all parties believe this is a cash grab by Advance before they disappear.

We had water damage due to a frozen pipe burst. I contacted my insurance, USAA, who contracts…read moreUngerman. We were contacted quickly by Ungerman and they came out immediately to mitigate the damage, Melissa and Mike were awesome getting thing situated and getting the burst pipe sealed off and getting our water back on, I can't say enough of those two. From there on everything they said would be done exceeded our expectation . I highly recommend them to anyone with damaged property. Sincerely, Mike Wells

Unfortunately we had another water event at our home this year. This time it was in our basement. A…read moreline on our water softener failed. That sent a lot of water into our newly remodeled bathroom, hallway, and laundry room. We had recently been inspired by watching Renovation 911 which is a new renovation show on HGTV based here in MN. It was this inspiration that led us to contact them. Aaron came out right away and accessed our situation. He advised us that the water had gone under the floor into these other rooms and hallway. Aaron was able to remove our sink and floor in the bathroom, pull up some carpet and cut out some drywall. He then set up fans and equipment to start the drying process. I believe her name was Kathy, then came out a few times including on the weekend to check the status of the drying process. Once everything was dried, I advised Aaron that we would like their team to also handle the rebuild. Aaron referred me to Drew who contacted our insurance agent and assigned our file to Mark G. This is where everything went downhill. For the next 30 days, 30 days, I emailed, called and texted Mark. Sometimes he replied, sometimes he didn't. When he did, he would say that he was waiting for something from our insurance. So I would call my insurance agent, he advised me everything had been approved. I would then go back to Mark who said he still was waiting for information. After 30 days of confirming with our insurance and repeated attempts to contact Mark, we figured they had other projects that were more important. I again contacted my insurance agent and requested that the approved amount be sent to me. I then advised Drew and Mark that we would be going in a different direction. We did our own research, and about two weeks later we had the carpet installed, the bathroom floor, sink and vanity installed, and the drywall completed. Clearly it seems that our business was not important to them, however we are very thankful to the companies that cared enough to help us complete our project.