We had our roof replaced by Liberte this week. On Monday morning there was a slight kerfuffle,…read morewith the crew showing up late and only a split crew. Most roofs in the neighborhood were done in a day, but because of the mix up ours was going to extend to Tuesday. Brad Erickson, the field manager stopped by on Monday night and I told him about the mix up. He apologized and took charge of the situation. On Tuesday morning we had a full crew right at 7 AM and they went to work. They had things wrapped up by 11.30 AM, with the site clean and the roof looking great. In my estimation, Brad saved the day and kept this customer happy and willing to give Liberte a 5 star rating. Thanks Liberte and thanks to Brad! Sincerely, Tim H

Just FYI the owner of this company is defending the Cornell rapists on social media, thought any…read morepotential customers should know and stay far away.

After seeing their local television commercial I gave this company a call. Their customer service…read moreleaves a lot to be desired. The person answering the phone acted like they couldn't be bothered answering my questions or directing me to a person in their company who could. There are far too many reputable contractors who will deliver great customer service and earn my money. NEVER AGAIN.

I used All Around to replace my roof and they did a swell job. No issues at all. Eric was a…read moreprofessional, helpful project manager and all of the other people I delt with at All Around were great too.

I rent this house that was damaged in the hail storm of Aug '23. the owner hired this company and…read morethey did an incredible job. Fast and efficient. They redid the roof and the siding. My biggest compliment is in the clean up. I have dealt with similar situations in the past and these guys are by far the best at making sure they don't leave anything behind. After the regular crew cleans up and they did outstanding. A second couple comes through with a fine tooth comb and goes through the grass, sidewalks, street and driveway to ensure there is not any trace of their presence left. That is a great comfort to drivers who park in the immediate area! Thank you to the team and owners! You won't be disappointed in their services!

What a great experience in getting a new roof. Ted Sellers is honest, knowledgable, straight to…read morethe point and will NEVER use tactics to make you sign right now. His company was so easy to deal with, great communication with him and my insurance company. Not that I want to get another roof (hah) but if I did, I would use Sellers Roofing. And the crew - so great!

Garlock French has been helping my family with any ice dam, roof leak, or in this latest case, a…read morewhole cedar roof replacement. There is no equal to their quality and careful attention to detail by their long-standing staff of experts. They really care about doing the job right and meeting your expectations above all else. Shop around if you like, but this is the company to award the job to, hands down.

Garlock-French did an excellent job of reproofing our church and did it quickly once started. They…read morekept us informed of progress while working. The start date was moved back several times because of weather issues so it wasn't done in early summer as we had hoped but it did get done and done well.

I highly recommend everyone stay away from TCR. TL;DR several roofing installation mistakes made,…read moresevere lack of communication from TCR throughout the entire process, and I was asked to write a review before work even began - red flag. After getting roof replacement quotes from 5 different companies, I decided to go with the second to cheapest option - which was Twin City Roofing. And of course, I got what I paid for. The problems began after I signed the quote and handed over the deposit check. I live next to a day care and young children play outside all of the time. Paul, the project manager that was working with me, suggested they perform all of the work on the 4th of July week since kids likely wouldn't be at the day care then. I arranged with my neighbor to not have kids there that week. A few weeks go by and I didn't hear from Paul or anyone else at TCR. The Friday before the 4th of July week, I reached out to Paul to find out when they would be coming and he said "Next week I believe". Then on Monday when no one arrived, I reached out to Paul again. He responded by saying he was on vacation and that Robert P. in the production office could help. I reached out to Robert and he said "I can tell you it won't be this week." Obviously I was unhappy that the roof wasn't going to be replaced that week but I was more upset with the lack of communication throughout the process. It should not be on the client to have to contact the company multiple times to try to get answers. Nonetheless, when the roofers came to replace the roof on my house, garage and shed, they came unannounced. The concerning issues came from work on the roofs. The shingles on the ridge of my shed transitioned from shingles that are meant to be put on ridges to what look like starter shingles. It is very obvious this is not correct. And on my garage, there is a full 15" of a starter shingle that is literally just hanging from the edge of my roof. How did this get missed?? And the biggest issue is with the flat roofs on my house. I asked all of the appropriate questions to Paul from the outset to make sure that there would be grading on the flat roofs such that all of the water would flow to the spout and drain. Alas, a few days after the work was complete, we got our first rain storm and I saw water pooling along the edges of the flat roof and heavy pooling in one corner. I contacted TCR on July 14th and sent pictures of all of these issues. I didn't get a response so I sent a second email on 7/20. I finally got a response from Tyler and he asked me when would be a good time the following day for him to check out my issues. I responded with a time in the morning. I then didn't hear back from him and he did not show up the next day. I was later contacted by Robert and he said he was working on a game plan on getting my issues addressed. Five days later (7/26), he sent another email saying he would have a game plan the following day and he would let me know. As you can imagine, I did not hear from him on 7/27. I emailed Robert again on 7/28 with no response. Finally on 8/9, Tyler came out to my house to take pictures of my concerns. He agreed that all of them need to be addressed. He said he would let me know soon what the next steps would be. I have not heard from him since. I emailed Robert on 8/16 telling him Tyler came out to my house and that I was looking for more information when the fixes can occur. I have not heard from TCR since - at all. I should have known from the get go something was off because after I gave Paul the deposit check, he asked me to write a good review of his efforts to boost the company. I was certainly not going to write a review for services that had not yet begun. If you do go with TCR, make sure to pay as little as possible up front so they have to come back and fix issues before they get their full payment.

This company is so disorganized and is losing employees. I was assigned three different project…read moremanagers and never received any information about how a phase of the project went. The crews showed up without warning three times, which is dangerous and disruptive for my tenants. They attached my gutters to rotten wood that was supposed to be replaced and left the gutter guards with space so debris can get in. I have never felt so helpless and trapped in a contract with a company that does not communicate about what is to come, what has happened, and what will be. I am not certain or confident that the work has been finished and finished well. They really broke my trust. The stress, anger, and fear that I have felt for the past six months cold never be worth the price.

Back in June, my neighborhood was hit by a hailstorm. As a result, I needed to have my roof…read moreinspected to see whether it had been damaged and needed to be replaced. My roof is probably 10-15 years old, so I really wasn't sure what to expect. With the help of AI, I searched local roofing companies using criteria that are important to me. I wanted a company with a great reputation--one I could trust, that did quality work, offered fair pricing, and was also willing to do smaller repairs. That's how I found Pate's Roofing, and I'm so glad I did. They inspected my roof and told me it was in good shape and didn't need to be replaced. The other repair I needed turned out to require more extensive work that wasn't the type of work they do, but they explained the issue and provided a referral. They also took care of a small patch on my garage roof as a courtesy while they were here, which I really appreciated. I think it says a lot about a business when they can tell a customer, "Your roof is fine. The work you do need isn't something we do, but here's someone who may be able to help," and then still take the time to answer questions and even help with something small while they're there. That's the kind of customer service that builds trust and makes you remember a company when you do need work in the future--or when someone asks you for a recommendation. I highly recommend Pate's Roofing!

The owner, Matt, is so responsive and helpful! They put a new roof on our house. Two years after…read morethey put the roof on, I had a question about something, so I emailed Matt and he was at my house within 30 mins (on a Saturday!) to discuss and adjust something (for free). Hard to find good and responsive contractors these days, especially ones that take pride in their work, but these guys are fantastic.

We contacted Matt K of Pudas Construction in the summer of 2022 for an estimate to replace our…read moreroof. It was a challenging time to get a roof work done. All of the roofing companies were quite busy due to recent storm damage. Some didn't return calls, and we even had a couple no-show on scheduled estimates. Matt K, in contrast, was extremely responsive and reliable. We left a message on a weekend, and he called back that same weekend, and scheduled a time for an estimate within a few days. He came for the estimate at the appointed time, and promptly emailed us a detailed, thorough, and competitive bid. He then answered all of our questions thoroughly and knowledgeably about the proposed work and process. Matt was easy to talk with, explained about roofing in terms that we could readily understand, did not up-sell, and provided honest evaluations and recommendations from his decades of roofing experience. Shortly after that, while we were still evaluating our options, we had a leak concern. In response, Matt was able to juggle schedules to fit our replacement in quickly. His crew (led by Brendan), was efficient and careful, and were able to complete the tear-off and replacement in a day, even though winds reached up to 20 mph some of the time. They also left our property neat and tidy. Someone who saw them work told me that he would without reservation "heavily suggest using them again!!!" (His three exclamation marks, not mine). As a bonus, Matt also has a good eye for color. We went with his color recommendation, and really finds that it looks nice against the colors we have. Responsive, reliable, efficient, honest, and great prices. Highly recommend!

Excellent experience with refresh interiors! They are honest, thorough and get the job done well…read more Very professional and easy to deal with in every aspect of the process . Highly recommend!

This company played phone tag with us after a failed installation. I would not use them again.read more