For the price we paid , elevators were broken, no amenities in bathroom (shower cap, hand lotion etc) Only had one shuttle working and AC was broken I expected lil better read more

On the afternoon of Thursday, May 1st at approximately 2:48PM I called the Cheeca Lodge to book a room for a wedding block for later this year in 2026. The least expensive room available was a One Bedroom King Room Resort View. I was advised I would be charged one night's room and tax approximately $322 (the price was somewhere around this amount) per night. My husband advised on Saturday, Sunday, and Monday the charge did not hit my account. I booked the deposit using a debit card. That following Tuesday morning I called at approximately 7:35 and got routed around to three different people who told me they could not find my reservation, couldn't/wouldn't make me a new reservation and then sent to in house reservations. After getting passed around by three different people I kept trying to make a reservation to correct the reservation that was clearly not made on Friday and my call was disconnected. I called back immediately and the person who answered the phone seemed to know who I was and not only would not help me make a reservation, told me NO. She would not make the reservation; it had to go through in house reservations. I then asked if I should call back at a later hour assuming no one would be in in-house reservations and she said yes. When I called back at 8:50AM Tuesday, a lovely person was able to help me however, the least expensive room in the wedding block was almost $900 for an oceanfront room. I had to settle for a Golf Course with two queen beds for $100 more than my original reservation. I understand things happen but I am very upset that my now room is far away from the resort for a lesser room at $100 more per night and the appalling treatment I received from three members of the staff on Tuesday morning. I sent this exact letter to guest services on Friday May 7th to explain and try and get back my original room and to be put back in the block. I have no idea how Cheeca Lodge managed to lose my first reservation but I am disappointed. I haven't heard a single thing from the resort since. read more

I've always wanted to come to the Cheeka Lodge, legendary. Sadly I have to report it wasn't a very good ROI. From checking in with old breakfast tray outside my room to a room service order that never arrived, it was a bumpy embarrassing visit. Good luck Cheeka Lodge, I'm sure you were great back in the day read more

Cheeca Lodge & Spa - Tiki Bar - Resorts Near Me - Islamorada, Florida

Best experience ever for my wife's birthday. Jessica is a super great help.she took care of our check in and it was as smooth as cool breeze on a day of fishing. We were greeted with a glass of champagne upon our check in. And they got my wife a cake for her 58 birthday what more can you ask. We will definitely stay here on our next trip . Oh and don't forget breakfast downstairs . It was the best . read more

See all

Wow!!! I only wish we stayed more than one night! Complete peace and serenity at Cheeca. The beach is massive with tons of chaise lounge chairs and very kind staff. A big shout-out to Aisha who checked us in and gave us the lay of the land for a wonderful stay. Also Andranik at valet was super helpful with all our bags and checking out too. Can't wait to come back!! read more

See all

Wow! Wow! 1st night (Here for 3 nights) and all I can say is wow! Absolutely AWESOME property! From valet, checking in, bell services... the rooms are incredible! We are in 633 overlooking the lagoons which are so cool at night because they're all lit up with tiki torches-the pathways, the edges... just beautiful! We love the bed! Slept so good! Beautiful sitting area and a with a kitchen, full sized fridge, microwave, 2 electric stove tops, AND they have Illy coffee and espresso (our favorite) w/creamers!! There's 3 pools and the beach all right there! The beach/pool bar is great! The service, drinks and food are fantastic! They offer pickle ball and golf, bicycles and many other things-all included! (Well included in the $60 daily resort fee) This place is paradise! Highly recommend! We Definitely want to come back here! HIGHLY RECOMMEND!! read more

See all

My husband and I rented for a weekend escape. We were greeted by Cassandra, the manager. She provided us with exceptional service. Maureen helped us with reservations for one of their restaurants, Atlantic's Edge. The room had an ocean view and private beach access. The shower had a rain shower head and handheld option as well with all glass doors with a beautiful view. You are greeted in the lobby with the option of champagne. Every detail on this property was carefully thought out. The beds were soft and perfect for a great night sleep. We ordered the catch of the day which was main lobster. This dish was absolutely heavenly. There was a crabcake type of topping baked on the lobster. The rolls, whipped mashed potatoes and brownie for dessert were all impressive. The resort gives you that feeling that you can relax and unwind with a breathtaking backdrop. We will definitely be returning soon. read more

See all

Was greeted by a very friendly woman. She gave a card to contact her in case anything was needed during our stay. Her name was Tyanna. She was informative, funny, and upbeat. It was pouring when upon arrival so that was unfortunate. Was offered umbrellas and a ride to our hotel room. Cancelled the original dinner plans (it was an outdoor venue) and ate at the hotel restaurant. Honestly, worst steak I've had in my life and it was around $70. Could hard tear a piece off with a fork and it was ordered medium. It was terrible. But the hotel itsself, was great. They have plenty to do there included in your stay. They have a lot of chairs, paddle boards, kayaks, stuff for little kids to do. The water is very shallow (just be careful for sting rays & jelly fish, but the water is clear so you can see them). I would suggest walking around the entire property- there were things we didn't realize were there! I recommend staying in a Bungalow. You have a somewhat private beach right in front of them with direct access to all of the water sports. The view is very nice too, with stairs from your room that land right on the sand. The rooms are older than we are used to, but they're not bad at all. Updating wouldn't hurt, but you really spend most of your stay outdoors! They have a dock with access to boat tours. I'd suggest looking around at other tours, not just the ones the hotel suggest. After speaking to guests and a personal experience, if I went back, I would have gotten other recommendations first. Also, very close distance (and the hotel will shuttle you there) was Chef Michael's. It was good food and took reservations! Save room for a dessert. read more

See all

The location is beautiful, with great pools and excellent restaurants nearby. Overall, it's a relaxing spot to enjoy the Keys. That said, the rooms could use some updating, especially when it comes to technology. The TVs, internet, and cable feel very outdated. There's no option to mirror your phone to the TV, and even the basic channel guide doesn't work--you have to tune into a single channel that scrolls programming like it's still the 1980s. Another improvement would be for EV drivers. The hotel has four car chargers, but during my stay two of them were out of service, making it difficult to rely on them. With a few modern upgrades, this property could truly match the level of its setting and amenities. read more

This was our third trip to Islamorada, the first time staying at this resort. Overall, Cheeca is a solid 3.5-star resort with the potential to go higher. We felt that the biggest thing holding this place back from a higher rating is the dark and outdated rooms and, in our opinion, the room(800 building) we stayed in just needed brighter colors and some recessed lighting. One plus is that the patio was screened in. What we liked most about this resort is that there are plenty of amenities on the grounds, such as fishing, paddle boarding, kayaking, tennis, basketball, pickleball, three pools, game room for the kids, two hot tubs, bicycles and more. The staff was friendly even though I did text the number at the front desk three times during our seven day stay, and they only got back to me once. The restaurants on the grounds are ok nothing special, but the food by the pool was good for what it was and a decent price. One weird thing is the cemetery on the grounds, but we'll stay here again. Safes and robes in the rooms. Plenty of water stations throughout the grounds. read more

See all

Location is beautiful. However hotel is old, food is below average . I would recommend eating somewhere else . Service is also not good.

We had the most amazing time at Cheeca Lodge! Upon arrival, we were checked right into our oceanside room in the main building. The lobby was super crowded because it was raining and the wedding for that Saturday was congregating all around trying to figure out if they'd be able to wait out the rain or get a new space. But even the extra busy atmosphere didn't dampen our check-in experience. We took our delicious and chilled glasses of champagne up to our room and started vacation. The 2-queen bed room was incredibly spacious, with beautiful views of the Atlantic Ocean. The bathroom was especially huge, with double sinks, double closets and a glass shower that overlooked the ocean and led onto the lanai where there was also a cool soaking tub. We had a small mini fridge and wet bar, and ice was just a few doors down the hallway. There are three pools...two in one area designated for families and all guests. Those pools had great natural shade and a very tropical feel. Poolside drinks from the tiki bars were very expensive, but on par with other resort hotels in the area. The adult pool was much quieter and some of our party did enjoy the water exercise class that happens a few mornings each week at that pool. We didn't have any spa services but did explore the spa. And the fitness center was top notch. We took advantage of most of the on-site restaurants, and especially loved the breakfast at Atlantic's Edge. Of note, reservations are recommended for Nikai even off season. We also played pickleball and took advantage of one of the aquasports that leave right from the Cheeca Lodge pier...incredibly convenient! There were also all sorts of kayaks, paddleboards, floats, bikes, ping pong sets, etc. Lots to keep you busy! Our absolute favorite part of of the hotel was the shuttle that will take you anywhere within 2 miles north or south...so we were able to park the car and just use the shuttle to get to some of the sister restaurants (The Beach Cafe and Pierre's...both highly recommended), some local shopping, to the local breweries, and to the Green Turtle Cafe and Islamorada Fish Company. All the service was outstanding, from the valet and shuttle to the concierge to the restaurant/bar staff. Everyone was friendly, knowledgeable, and on top of their jobs. I can't wait to go back! read more

Great rooms- housekeeper was amazing -kayaked, walked all over- staff was friendly- snorkeling was Wonderful! Can't wait to go back!!!!

Beautiful picturesque property. Grounds are full of lush trees/plants which make for beautiful pictures. Restaurant on the water is a must with that Atlantic Ocean view! Spa was ok, not epic or "luxurious" but good. Massage was nice. read more

Cheeca Lodge & Spa - Coconut lime mojito - Resorts Near Me - Islamorada, Florida

Beautiful place, excellent maintenance ongoing. Lots of food options. Great customer service. The best was Roger , one of the bellhop staff. We had a "small" issue and while they were making a new room ready, Roger assured we were entertained. Got us bikes to ride, kept on top of the room change. Great outcome overall, thanks to well trained and empowered staff. read more

Cheeca Lodge & Spa - Nice! Could not get enough! - Resorts Near Me - Islamorada, Florida

See all

Best resort in the Florida keys! Would definitely recommend the suite with the kitchenette! Full fridge, living room and stove! Respect is great, not place in the keys where you can play golf and lay on the beach! read more

This was a new resort for us and we were both presently impressed overall. We stayed two nights to celebrate our 7th year anniversary. They offer self parking or valet with concierge services for bags. Check in was super smooth, we were greeted with water and champagne. "Keys" are wristbands which can be used to open all doors, room charges and access. The resort itself has tons to offer: 3 pools (one adults only area), 2 hot tubs, three onsite restaurants and two "partnered" restaurants, free shuttle service within 2 mile radius, dock/pier for fishing/boating, water sport activities (paddle boards, kayaks, water trampolines, fishing rods, onsite "par 3" course, free beach cruiser bikes which can be taken off property, beach with cabana and loungers, boat parking, towel service, tennis and pickle ball courts, spa & fitness center, free bottled water and kids club. Honestly, I can't imagine what else you could ask for. We tried 2 of the five restaurants (Morada Bay & Atlantic Edge) both were incredible! Other 3 included sushi (dinner or take out), Italian and an upscale French spot. Definitely resort prices, especially on the beverages. $16 for poolside mojitos. The par 3 golf course was a little bit of a surprise. If you are any kind of golfer you'll quickly realize this is not a real course. Do NOT waste your time bringing your own golf gear. Holes range from 40-78 yards. We played barefoot with cocktails and a 7 iron. Definitely no tee time requirement. Walk up and grab an iron from tee box 1. Beach has lots of room for lounging. On the south side, they have the water sport options as well as sandbox toys. We stayed in the lagoon view room which saved a good chunk of change compared to the ocean view room options. We were within 100 yards of the beach so worth the money save. Very clean, fridge, bed was very comfortable. They have a lot of room options throughout the property even "casitas" in a private area of the resort for larger groups. The staff were all very friendly and eager to provide service. It's not a cheap spot but for the amenities, service and rooms I think it's worth it. In the heart of islamorada, you have great access to a number of locally owned establishments. We will definitely be back with the family. Great family friendly place. read more

See all

Such a beautiful amazing resort. Loved it and look forward to coming back! We celebrated our anniversary ( late) but had a very special time. Our room was lovely overlooking the ocean. read more

We had the best time here! Everyone is so friendly & it's absolutely beautiful. Be sure to see Jerry to sign up for a snorkel trip...he's so nice and Brady & Zack take great care of you on the water. It was an awesome afternoon! read more

The service in the restaurant was terrible. We went over 50 minutes to get our food and then we went up to our room that cost 1000 a night and I thought I was in the Holiday Inn. The rooms is so dated and also this morning at 8 AM I heard them play pickle ball. This vacation really sucked. read more

This was the location of a wedding we attended. It was a beautiful venue for the wedding. It was the location for all the parts of the wedding, ceremony, cocktail hour, and reception. It was easy to get around and navigate the grounds. read more

Cheeca Lodge & Spa - Resorts Near Me - Islamorada, Florida

First of all bring alcohol if you like to drink. Not one restaurants or bars we went to had good drinks. We hit alot of top restaurants and bars in islamorada. Now to Cheeca. The pier fishing is so much fun. It says they have free fishing gear which they do. It's very limited and on a timer 2 hours. Do yourself a favor and buy cheep collapsible poles from Amazon and bring them with you. If you like fishing it will make a world of difference in your experience. They do have free bait (shrimp) and it works amazing for the small fish needlefish etc. Use some of the small fish as bait to catch bigger fish not needlefish. Google if it is legal first but amazing catches to make your trip more memorable and so exciting. We fished every night on the dock sometimes during the day. The room we had was nice but the parking was pretty tight and small. Housekeeping was great on top of it. The beach looks amazing in the picture but smelled bad and you can't actually get in the water from the beach. Oh and yes there are sharks and puffer fish. Remember we were fishing. Another thing is the pool hours were not great only open until sunset. We were so burnt from our first adventure at robbies marina(highly recommended worth the burn) that daytime swimming was not happening. We went in June and the weather was great. Nighttime swimming and more night life at this Lodge would have easily made this review 5 stars. Honestly hog heaven was ok Nightlife but don't expect a decent drink. To me Cheeca could easily outdo them. Don't get me wrong we had a good time but not the $8000 good time that we spent. read more

Cheeca Lodge & Spa - Beach at Cheeca Lodge - Resorts Near Me - Islamorada, Florida

The amenities are amazing. The adult pool is extremely nice. The rooms are severely outdated. I have been here before pre fire and the rooms are the exact same several years later. The have some serious competition in the area now 3 waters is where I will stay going forward. We had to have several things fixed in our room while staying at Cheeca. No longer the nicest in Islamorada read more

Place is old and tired very much in need of an update at those prices Not that impressed read more

Wow! Such a beautiful resort, rooms are lovely. Views are lovely! This is definitely worth it! read more

This hotel could be a four star or even a five but in every way it was just a tick or more off. Check in delayed bc they only had 1of 2 room rez, had to sit for an hour while they figured it out. Monitors in front of front desk staff so guests had to stand to talk to them. Hotel dirty in corners from elevator to shower. Three on their phones at ck in desk for dinner yet we had to wait to be seated bc the tables were not cleared. The entire staff needs Hospitality training. All the free stuff for beach is nice. Property landscape beautiful. Bridge pool and lagoon dirty water and debris. Bathroom light out. I could keep going. read more

Truly awful experience here. We were excited to spend presidents day weekend here and left extremely disappointed. The service is awful, rooms are outdated, and the hotel does not care about their guests experience. Everything is overpriced for the quality you receive. We had a couple next to us violently fighting all night long the first night and the hotel did nothing to alleviate the situation for us. After deciding to stay the next night when the hotel said they would make sure it would not happen again, the couple did the same thing, fighting in the middle of the night on our second night. Our stay was completely ruined and Cheeca management and customer service has done nothing to fix this. Do not stay here. read more

It has been 10 years since we last vacationed at Cheeca Lodge. It was almost exactly the same as last time, which is great since it was a fun and relaxing place. We like that Cheeca is not uptight or snooty even though it is very expensive. The high cost is the only downside. The pier is great for the kids for fishing. I love that most of the activities and amenities like Standup Paddling, kayaking, beach chairs, bikes, towels, etc are included. It is a bit extra to take out a catamaran or jet skis. The restaurant is great! Fresh fish is so good. I can't wait to go back. Hopefully it won't be 10 years! read more

See all

Beautiful location for a wedding. Danielle went out of her way to make sure everything was great. The service was fantastic.

Rooms not cleaned, poorly repaired and maintained. View was the pickle ball courts. Sound was the pickle ball courts. $1000 a night for pickle ball. Dirty and old. Tons of things wrong see my review on Tripadvisor. Started police report for missing jewelry. No one will call me back read more

Spectacular presence! But you come to Yelp to hear the authentic experience, right? Booked a double queen, golf course view room. Was told at check in we were being upgraded to a larger room with a pull out bed and a resort view. Room did not have a pull out bed and had a view of the outside perimeter street. Their version of upgrade is because it had a tub and a shower--- two adults and a 16 year old-- does it sound like an upgrade to us would be a bathtub? Service industry means KNOW YOUR CUSTOMER -- that was a huge set back and the view of the perimeter street/road was a big disappointment. Shower shampoo bottles have been re-used so much the name on the bottles are almost rubbed off. Toilet seat left screw broken, almost slid off when using toilet. FOOD: Breakfast is good, not great for a high end hotel. Avocado toast was good. Small portion. Consider offering more options. Day time serving staff lacks personality and authentic interest in waiting tables/customers--being personable-- it's not for everyone. Good at poolside is good and a variety of options. Mia Cucina- skip it. It's like a food court version of Italian food. Ordered fried calamari, and the specials: mushroom & ricotta ravioli, scallops with risotto-- all three were disappointing lacking flavor and freshness. Pizza was good. Evening service/wait staff is much more suited for this field than the morning ones. Atlantic Edge- Amy/Ale was really personable and friendly knew guests by name. Tyler our server was knowledgeable and great personality. There were a few others that were not our servers that we got to speak with and were so friendly and engaging-- all evening staff. Dinner was sub-par. The ribeye, in a barbecue sauce was bad pairing and not worth the price. The grilled fish was good, not great. (Reminder, you're in the Florida keys-- it should be memorable)The lobster Mac n cheese was very good and do recommend. The grounds keepers/ golf cart drivers were all wonderful, very polite and friendly. The housekeeping staff was also very nice, the main building is spotless! Such a nice space and always so clean and beautiful. The evening torches light up the outdoor spaces so beautifully! Kamren/Karem- from the front desk was wonderful as well. Cheeca Lodge is a spectacular resort-- I would recommend staying here for its gorgeous views, music in the evening under the sky, paddle boarding, or kayaking (all included). Definitely say pass on eating here except maybe at poolside or a quick bagel sandwich at the bar in the morning. There are great places to eat in the keys that offer a better experience. The accommodations leave a lot to be desired for the location and price. read more

See all

1,000% would return! My husband and I came here in January to celebrate our anniversary and we really enjoyed everything about the resort. The staff was very friendly and helpful, the food was delicious, the drinks were yummy! The heated pool by the beach was delightful and the servers at the pool were great! The tiki bartenders were so happy and you can absolutely tell that they enjoy their jobs. read more

See all

Pleasantly surprised, and planning on returning. The property is amazing. You will have a great time

Anna at the front desk is absolutely AMAZING! She took care of my boyfriend and I when we checked in. The place is beautiful. We will be trying the sushi restaurant tonight. read more

Clearly the legend No Longer Lives on Here. Having the pleasure of frequenting the Cheeca Lodge & Spa for over a decade with each stay outstanding; this time everything different from the moment upon check in. Truly wishing our stay would of been more pleasant. Unfortunately, our pervious expectations could not be met & fell drastically short. Allow me to elaborate: Typically you are greeted with warm smiles and an even warmer welcome. While check in we met Sebastian who would assist us at the front desk. He took our information, a credit card for security deposit and told us our room would be ready by 4pm. We asked if there where any rooms available to upgrade to since to because the wait would be almost 2 hours. And informed him we had and would like to. Was asked if one bed would be okay. We preferred this, We also noticed that we were the only couple checking in that had not been offered Champagne. We asked if they no longer offer that amenity since we have stayed here together before. Sebastian said "oh, yes we do." surprised with the lack of interest and confused upon why it wasn't offered. Combined with an unwelcoming attitude, pressured up selling of rooms, and personality less we had a very unpleasant check in process. We decided maybe it would be best to leave the property to go have lunch somewhere else. At 3:46pm we received a call to let us know our room was ready. When we finally did get to our room, there were dirty dishes clearly from room service directly in front of our room. We also noticed we had two very small beds. I called the concierge service which rang multiple times with no one answering. I wasn't able to get thur to anyone so we called the number listed on google. I spoke with a women who said she would be happy to get a manager to speak with. Paula came on the line & I explained how displeased we were with the lack of service, dirty dishes and the room. Also noting the how we had 2 beds when originally were asked if "one would be okay?" She suggested moving rooms to what we should of originally been offered. We decided to stay in room she recommended do to the view. We felt much better and was happy with her hospitality. Except to find out after visiting the pool, out keys didn't work. We were locked out. After all that... she failed to check that the keys she gave us worked?!? We began to wonder; Could this vacation get any worst... The following day was nothing but rain. I know this is out of everyone's control but I was truly unhappy due to the following reasons: We have always been able to check in early when saying here and now on the second day would not be able use any of the outdoor amenities or even enjoy the property due to it storming. While, waiting for the rain to subside we came across the Cheeca's guest accommodation book with an introduction from the General Manager Robert aka "Bob." Clearly stating at any point during your stay if there is anyway that they could improve upon the experience to reach out directly. Which, I choose to do. Leaving a message for Bob since he did not answer, expressing my concerns including a cell number. It's has been over 2 days and still no call. We decided after all the inconsistencies & inconveniences maybe pay for a lack check out. Called concierge number multiple times, no answer. Onced again the number provided by google. David answered the line and transferred us to the front desk. No one answered. After the third time, David took our number informing us someone from the front desk would call. After an hour still no call. Deciding enough was enough; Time to check out. It's so disheartening to be leaving this review for my once all time favorite Luxury Hotel & Spa known for delivering exceptional experiences for generations. We left with a sour taste in our mouth due to all the service short comings and lack of consistencies. The Cheeca Lodge & Spa fell short of meeting any of our expectations and we were not even given the opportunity to express our concerns to the General Manager. read more

Stayed there for a wedding. The actually resort is beautiful. The staff was decent. For what the resort costs I would have expected friendlier. The main reason for the review being so low is that I fell and broke my hand at the resort (needed stitches) and the "medic" told me I'd be fine with two bandaids before he zoomed off to take care of a loud noise complaint. Two months later and I still can't move my thumb. Thanks for the bandaids read more

It is good to unplug because you're forced to. No internet, no tv, and the phone in our room can call in but can't call out...to room service. It is really nice outside of trying to be in 2024. read more

Cheeca Lodge & Spa - Tv - Resorts Near Me - Islamorada, Florida

See all

ocean filled with garbage , lagoon dirty ,pier smells bad, no manatees :( ,rabbit raccoon in my building ,lots of lizards :)

Beautiful ocean view while having evening drinks on the beach with friends here at Cheeca Lodge and Spa. The espresso martini was fabulous! read more

Cheeca Lodge & Spa - Espresso martinis - Resorts Near Me - Islamorada, Florida

See all

Having spent a quick night at Cheeca Lodge almost 10 years ago...we couldn't wait to get back. We recently booked a full week at Cheeca for a much needed holiday. It's a great location and a beautiful property...but over all we were very disappointed. Bottom line it way WAY overpriced for what we got. It was not busy...and the service was inconsistent...consistently. Half of the time we had wonderful service and servers...and the other half it was just terrible. They missed the mark on SO many things. The activity center was dirty and disorganized....the golf course was also not maintained well, the water had garbage in it and smelled. The best part was the pool. Beautiful, well kept and good service every day we were there. We expected more from Cheeca Lodge and certainly would not return and pay their high fees after this particular experience. read more