Well to say it started well was seated right away but the like 15min later we had to ask for a waiter or waitress ...10 more min go buy n she takes our order ....10 more min n my wife has her meal no meal for me not even my beer .... 5 min later I get my beer n had to watch my wife eat wile I waited 25 min for my food ....sorry to say I will never return or recommend this place to anyone.....terrible wait and they ignore you read more

We never go here to eat because they are always soooo busy. But we do order it to go and pick it up. The chicken tender salad with their yummy ranch dressing is my absolute favorite! read more

Fantastic burger! Onion rings were very thin & the perfect amount of crunch... mmmmm!! I Wish Cheddar's was in our community!! I'll be looking for Cheddar's when we are visiting places. read more

Super fantastic food and the friendly staff. My family and I just recently went there for the second time and the food is just fantastic, as well as the service read more

I'm not sure how the Chief of Staff keeps talking me into these places, but for a corporate chain place, it's not bad. I am bothered by how similar the all are, I am disconcerted that I feel deja vu when I 1) know I've never been here before and 2) do not know how to get the proper accents and italics font here in the YELP review box. The Chief of Staff would give the chicken tenders six stars if she could, so if you're a chicken tenders fan, I guess this is the place for you. We experienced very good service, there were no hidden upcharges on my drink, all in all a very satisfactory meal. Like all Cheddars (I guess) there's a beautiful aquarium, I'm not sure why but it does add a little class to an otherwise very suburban-mall sort of place. read more

Cheddar's Scratch Kitchen - They are all exactly the same. It's spooky if you ask me. I have this false sense of deja vu. - Comfort Food Near Me - Pleasant Prairie, Wisconsin

You ran out to the outlet mall at Lakeside, or to hit the slopes at Wilmot. Now your hungry. Its not like Kenosha, WI has a plethora of fine dining establishments. So, you know the drill. You will work with what's available on Wisconsin Route 50. And if you like chain restaurants, you will be in heaven. "Cheddar's" seemed like the lesser of all evils. Stone facade on exterior looks inviting, as does the the rustic interior. Maitre' D stand had 3-4 servers chatting with the host, and unfortunately ignoring arriving customers! Not the best first impression. The menu has an ample selection of bar foods like nacho, wings, hot dips, etc. The entrees include sandwiches, burgers, more fried foods, steaks, ribs, and some seafood. Interestingly, in a state bordered by the Great Lakes, Cheddar's lists various preparations of what they call "White Fish". I thought for sure it meant Lake Superior Whitefish. After reading the very, very fine print on the menu, the "white fish" is really Swai. Swai is a fish farmed primarily in Asia, notorious for being raised in antibiotic and bacteria infested pools. Contamination with vibriobacteria has necessitated numerous recalls of this specie over the past few years. If you want fish, order the redfish sandwich. Or don't order fish at all. Food was mediocre at best. Service same. If you have to eat fast food, hit up the Costco a few blocks away. A slice and a beverage, a hot dog, a salad, its all fresh. And while you're there, stock up on toilet paper and $15 bottles of wine! read more

Was visiting relatives and wanted comfort food so they recommended Cheddars! and I'm so glad they did! I had the lemon chicken and it was delicious! We then had their wonderful honey croissants and I AM IN LOVE with these very light and flaky croissants! I used the app to place the order for 5 and it was simple and easy. Only took 30 minutes and was glad for curbside servicre. We all thoroughly enjoyed our meals. HIGHLY recommend you stop in and don't forget to try the CROISSANTS! Oh my!!! read more

The only reason I'm giving them a 2 star is that they didn't disappoint with the ribs. Our server was non-existent and took 10 mins to get our drink order and another 10 to bring them to us. Complimentary honey-butter croissants had to be begged for. I ordered a steak/rib combo (med/well) and my companion ordered steak / chicken tender combo (medium). My steak was smaller and flatter than a fast food burger, it was over seasoned and they didn't care. Their corn is canned, not "fresh off the cob". The chicken tenders were so bad that we brought them home for our dogs. No drink refills after asking and picture shows fresh raspberries in lemonade. This was an over processed powder. I've been to this chain in FL and was not disappointed, however, I will certainly pass on this place in the future. read more

Food was wonderful, service wasn't great, had 6 empty cups and our appetizer plate on the table while we were eating. Not to mention the filth that was left by employees, when we told our waiter he simply said "someone will take care of it" after he said that I saw over 10 employees walk right past it and even a few right through it. Here is the mess that was next to me and my family while we ate. read more

Cheddar's Scratch Kitchen - Gross - Comfort Food Near Me - Pleasant Prairie, Wisconsin

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My visit today had some disappointing aspects. We waited for at least three minutes for someone to seat us in a half empty restaurant. They didn't have sweet potatoes. Then, they didn't have any Mac and cheese. Honestly? No mac and cheese? No noodles and cheese at a place called Cheddar's? I haven't been here for some time so I thought I'd revisit to see why. Though the chicken wrap and the chicken pot pie were good, it doesn't make up for striking out on two requested sides. I hope they figure it out. read more

We had a party of 10 and had to wait too long since they don't take reservations. The good news is that once we were seated, the service and food were very good. Our server was Alana, who was very attentive and sweet. I ordered the New Orleans pasta which had shrimp, chicken, and spicy sausage. Very tasty, good size portion, and served nice and hot. My wife ordered blackened white fish with a double order of broccoli and she loved it. The place was packed on a Sunday afternoon and evening. We waited in the bar watching football and watching the bartenders make those crazy fruity drinks. They were friendly and told us the ingredients and couldn't be nicer. Our whole group were all happy with the food. read more

My friend and I get together every two-weeks and one suggested Cheddar's this week because she had not been there with us before. This is the third time my friends and I have been in Cheddar's, and the service hasn't gotten any better. Jest before Christmas, they stuffed our group of seven in a curved booth in the corner. I was a very tight fit, and we little elbow room and barely enough room for our food when it arrived. On this occasion one of our group arrived early and requested a table for eight. Shortly after the remainder of the group arrived, we where escorted to our table and it went downhill from there. It took about 15-minuets before our server showed up to take our drank order and then she disappeared. Then the manager showed up and asked about our orders and we informed him it's been about 15 minutes since we've seen our server. He said it would get us one and it was another 10-minutes before one appeared. One of our members ordered the Chicken Fried Steak, which was overly battered and another ordered the green beans side which was very skimpy. I will have to say that once we got a server, she was polite and her servers was good. Apparently there was a shit change will we where there because we saw the new manager as we were leaving. Because this was our third time at Chedder's, we don't plan on going here again. read more

A relaxing bistro atmosphere and a menu that will have you wondering what of the many great sounding items to order. We received A-1 service and very tasty sandwiches. Tip: try their battered onion ring tower. read more

UNBELIEVABLE! My daughter and mother went in for a birthday celebration. The first debacle occurred with the waiter bringing a Diet Coke that looked so light; it could have been a light tea. It was obvious that there was not enough syrup in the soda machine. How could anyone who has lived in this country (or the rest of the world) not know the color of Coke? How could he even THINK to bring it to our table???? Secondly, we ordered the dessert "shooters" which are served in shot glasses. The waiter did not bring any spoons and just dropped off the dessert. I had to track him down, ask him for spoons and this is his response- "We are out of spoons right now. Could you use a fork" RU KIDDING me??? Perhaps a finger??? I immediately asked him to call the manager who did not apologize and said... "Let me check the kitchen". He brought spoons, placed them on the table and left. Of course they were just washed and were still wet. Never again. One of the poorest customer service occurrences in my life. read more

Cheddar's is a great place for Families and Friends to get together for great food and service. Their staff is great! But if you plan on going get there early enough to be seated in a timely manner, Because they usually have a full house. Also their drinks are good as well. read more

My wife and I eat there at least twice a month. We love eating at the bar. Not only is the food great and reasonable, but the staff is top notch. We have made many friends of the bar and wait staff. Would recommend it to anyone visiting our area. Wayne W. read more

This place has the busiest parking lot in Kenosha, so they must be doing something right. However, I was not exactly impressed on a visit here with six other family members. To be clear, nothing we ordered would be considered "bad," but nothing really exited any of us either. I had the chicken strips and they were OK, but not anything to write home about--there are other restaurants in the immediate area that serve better chicken strips. My wife and one adult son both ordered the chicken pot pie--and it did look wonderful--the flakey crust was very pretty, but the dish lacked chicken! For an appetizer we ordered chips and salsa--unfortunately, we must have gotten the bottom of the bag because the chips were too small to even try to dip (they were really crushed). Overall, the prices were good, but the food was nothing special. read more

I ordered the veggie plate because I'm vegetarian. I got rice pilaf, carrots, mashed potatoes, and broccoli. I thought everything was fine until I asked the server what was in the rice pilaf. CHICKEN STOCK! I was beyond mad that my server did not have the competence to tell me! Like what the hell. I'm definitely never going back there with their lack of intelligence. Afterwards I was sick to my stomach! So thanks Cheddars for a terrible meal. read more

Nice relaxed atmosphere. Dim lighting in the evening. But for the love of god do not order the nachos. They make a circle of nachos on the plate. No nachos in the middle. A nacho donut if you will. My disappointment was immeasurable, and my day was ruined. read more

Enjoyed a Friday lunch with my wife and friends. The Bloody Mary wasn't any special but it was OK. The patty melt was excellent and the Baked potato soup was good too. My wife and one of our friends had the pecan chicken salad. I was told by my wife that the salad was good. The various lunch combos offered provide many good options. read more

Driving through and decided to stop in, our experience was ok until we met our server. I believe her Name was Ally. We asked for waters, no water, we asked for silverware, no silverware. It was a slow afternoon and she continually disappeared, it must've taken 15 minutes for our drinks and 30 for our food. The coup de gras to this lunch was when she finally dropped off our second round of drinks she insistently asked for the check because she saw cash on the table. We hadn't even completed it yet. She was upset when we said no, went and did a lap around the restaurant, came back no more then 2 minutes later and ASKED FOR IT AGAIN. My partner told her right there we did not feel comfortable with giving it to her because we had full drinks but if she really felt the damn need to take it now we were not going to stop her...... by golly she gave us a dirty look and took the check, we never saw her again, as we spent another 20 minutes finishing our drinks wishing we could've ordered another.... I was a restaurant server, hostess, and bartender for many years and am now a business owner, that service was unacceptable. My only wish was that we could have had a different server so we might've gotten a better representation of this restaurant. read more

I'm giving cheddars a 3 star only due to the no reservations and no call ahead policy. I hope Cheddars change their rules to at least call ahead sir reservations only on their busy days. I.e Sunday's. Yesterday we went with a part of 20. We called ahead to see how long and they said 2 hour wait. We arrived within a hour, and the wait went to 4 hours. HOW RIDICULOUS. We drive from Milwaukee, had young children with us. We were forced to find another place to eat, thank Goodness we went to Texas Roadhouse. They have call ahead seating on Sunday's and the wait was not long. We waited 30 mins. Cheddars I hope you guys change your policy to earn our business of large parties. Cheddars food is good. If you ever travel to an area where there's a cheddars give them a try. Affordable plates as well. read more

Always stop here on the way from Milwaukee to Chicago. Great food and great drinks! Ok read more

Cheddar's Scratch Kitchen - Cheddar's Menu - front side - Comfort Food Near Me - Pleasant Prairie, Wisconsin

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I've been here TWO times. The food is wonderful always get the cheese burgers they are cooked to my liking, but HORRIBLE service! The waitresses I've had 1) never introduced their name 2) just checked back, but left before we could say anything wrong 3) took a long time for a food, so it wasn't really warm we it was received to our table. It wasn't a busy night at ALL! so I was very disappointed. I would recommend the food 100% but if you have no where else to be for a long time don't come here. read more

Simply put.....NEVER AGAIN!!! But go if you like SLOW service, super loud noise, chaos and dropping plates/glass.

We dined for the first time, food was mostly fine, but the service was horrible; server was inattentive, manager was unprofessional and kinda rude. We asked for the combo appetizer, we were told no spinach dip was available because it was pre portioned for the larger size, doesn't make sense to me, then you dismantle the large portion accommodate the other order.??? We were told our bread would be out as soon as out of oven, never came. Order my bacon burger MR, it came medium, ok; the tomato slices were so translucent that they fell apart in my fingers(obviously several days old). Fries, soup, salads, wife's sandwich all great, had to ask for ketchup 3x, our servers hi never brought any, a hostess who said ok, and a very helpful busboy who finally got us ketchup and my sons ranch. Manager was unprofessional and has no idea how to handle customer complaints or what customer recovery is; managing partner came out and equally unhelpful. I would not recommend this location to anyone. We visited the one in Orlando and it was fantastic. read more

Absolutely no social distancing while dining here. Super busy on a Saturday afternoon with tables that are still in top of each other. They do have paper menus. read more

I must say I absolutely enjoyed my evening at this fine establishment. There wasn't anything bad I have to say about my dining experience. The menu is extensive and very reasonably priced, with many food favorites, comfort foods, and a delicious dessert menu I will definitely be back for more. To start I order the strawberry margarita and side salad which was one of the best margaritas I had in a while. The blend of tequila was on point being not to sweet or over powered with too much tequila. Along with the side salad there signature honey butter croissant was the gem of the starter. I ordered the country fried steak from the comfort food section which came with mashed potatoes and green beans. The steak was huge and the sides were excellent all for $10. My wife orderd there chicken tenders with fried shrimp and it was plentiful and breaded with a well seasoned blend that she loved. I recommend everyone give it a try. read more

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TAKE THE WORDS "SCRATCH MADE" OFF THE SIGN!! It's not true anymore. Cheddar's was sooo good. Now it's lost the thing that made it special. GOOD SCRATCH MADE FOOD! Very disappointing. Seriously you need to stop the false advertising. You've taken so many things off the menu too...no blue cheese, this is Wisconsin for Pete's sake! No fresh salad, the topping on the croissants has changed, the broccoli casserole was thick and cold, ECT, ECT. What a shame. NO SWEET POTATOES!! They were soo good. WHY?! If you keep this up that parking lot of yours will have a lot of vacant spots. When something is successful why on earth would you purposely make it unsuccessful?? I don't like giving bad reviews but you guys deserve this. Do better! read more

Amazingly good value. Fast friendly service, nice ambiance, one of my favorite places to eat!

Came here with a friend that eat. I had the chicken and mushrooms. The food and drinks came all in time. I really enjoyed the way the waiter was. Everything was really good would be coming back again. My friend tried the chicken and shrimp and a margaritas. We really enjoyed our time coming here! read more

Cheddar's Scratch Kitchen - Dijon chicken with mushrooms - Comfort Food Near Me - Pleasant Prairie, Wisconsin

Poor service, subpar quality. Interior is spacious, clean and well decorated but the pros end there. The cons- Service is slow, and while the prices are reasonable, food is run of the mill at best. We went here on a recent Friday around 5:30 and the hostesses and wait staff seemed unprepared for the volume of guests. We were seated right away but waited ten minutes before asking a member of the staff if our table had a waitress assigned. Even more unfortunate, was that when our food did arrive, our toddler's grilled chicken was RAW on the inside. The chicken (ordered from kids menu) came to the table sliced, so a member of the kitchen crew, or waitress, should've noticed the error before serving. We noticed the chicken before serving it to our child, returned the meal, and the manager graciously removed the child meal from our bill, but this isn't a risk worth taking again or worth a return visit. read more

Terrible service. Mediocre meal. We were there an hour before our meal came. Twenty minute wait to get a refill on iced tea. When it came, it had a marble sized ball of some kind of scuz floating in it. We couldn't find our waitress to tell her so my husband flagged down a hostess to ask her to send our waitress. That took ten minutes. She did take the tea off of our bill. But overall, a disgusting experience. read more

I'm so disappointed in cheddar's! They have a new owner and it shows, food quality is way down! The monster cookie is clearly made from a mix rather than homemade (confirmed by our waitress) and it shows. It is firstly roughly half the size it used to be if not less, should not be called a "monster" cookie and it has a sharp, almost metallic taste to it. Not good! Their new mini cakes are just ok and also taste prefab! Most food items taste ok but are definitely not from scratch anymore! Overall, they have downgraded quality so we will definitely be limiting our visits if we return at all! read more

Love the food, great service and the onion rings are to die for! Had the chicken strip Parmesan and it was delicious. Party of 6 on Christmas evening and no complaints. read more

I wasnt as impressed by the food as most people were from the previous reviews. It was bland and felt like it hadnt been seasoned. I ordered the chicken tenders and the only great thing that came that I would want again was the honey mustard sauce that came with them. My friend ordered a pot pie which she had a side of broccoli that was either frozen and reheated or it was just way over cooked because it fell apart on the fork before even being picked up. The most comfort part of the dinner was the chocolate cake sundae which was AMAZING that is really the basis of my 3 stars. Probably not coming back for dinner anytime soon. read more

I've only been here twice.. good atmosphere, service and both times the food was better than my dates. Nice place to grab lunch and a drink before going shopping. read more

We decided to have lunch today at Cheddars since they've been open for a few weeks. The interior of the restaurant is very nice, almost upscale for the type of restaurant that they are. We were seated right away, obviously they've listened about the service because our server was right on top of things so much so that we didn't even get the menus open and he wanted to take our order. We weren't in a hurry so we asked for our drinks, which were delivered right away, along with a request for our order, which we still were not ready for. We asked that he come back, which he did several minutes later with another server to tell us that she would be taking care of us, I guess we didn't move fast enough for his taste, as he continued to serve other tables. I found this to be a little unusual since most time servers hand off tables when there's a shift change. Needless to say the menu is rather average, nothing special and certainly not anything that jumps out at you that you can't get at any other chain restaurant. I'm not sure about the name Cheddars and where it ties in to their menu theme, like Chili's or Applebee's. Most times I have a difficult time selecting menu items because the menu is expansive and it's hard to decide, this time however, I had a hard time because there really wasn't anything that really interested me enough to want to order it. We decided to order the "loaded potato skins", which were delivered to the table faster than McDonalds serves up a Big Mac. Not really sure what loaded meant as there was cheddar cheese and bacon bits with a very small serving of sour cream, and nothing else. Loaded in my mind means exactly that, LOADED. Again, just average, nothing great, nothing bad. We placed our order when the appetizer was delivered to the table, and no sooner than we were half way through the appetizer, our lunch was delivered to the able - I HATE WHEN THAT HAPPENS, if I wanted to eat fast food, I would have gone to McDonalds. Lunch for me was a Grilled Chicken Pecan Salad, normally I'm used to getting specialty salads with a variety of things this salad was served in a gigantic bowl filled with romaine lettuce, shredded carrots, 4 halves of grape tomatoes, which equates to 2 grape tomatoes and some shredded cheddar cheese topped with a grilled chicken breast and candied pecans, nothing else. When I added the dressing to the salad and cut the chicken up, I literally lost my chicken and pecans with the giant bowl of lettuce. The salad is nothing more than a giant side salad with a chicken breast and nuts on top. My husband ordered the Grown Up Grilled Cheese, which was a soggy mess of oil. The bread definitely did not hold up to the over excessive amount of butter, or oil that was used to grill the sandwich, it looked no better than a school cafeteria grilled cheese sandwich, the only upside of this sandwich was that the cheese was at least melted. The sandwich was served with a side of broccoli casserole, it was barely a 2 oz. serving, for $7.50 this sandwich should have been at least a Panini sized sandwich. We got our Cheddars experience out of our system, I don't think that I will be returning to Cheddars anytime soon, the menu is mediocre at best, I think they have absolutely no identity as to what kind of foodservice establishment they are. The interior of the restaurant definitely does not match the style of menu and food they serve. Even the music played while we were eating was all over the board, one minute we're listening to country western, then next the Beatles. I think I'll stick with the Chili's, Applebee's and Olive Gardens when I'm looking to eat at a chain restaurant, at least I know the food is consistent and good and there is always something on the menu that catches my interest and usually I don't regret it. read more

Cheddar's Scratch Kitchen - Chicken Pecan Salad, a pound of lettuce 2 grape tomatoes and shredded carrods - Comfort Food Near Me - Pleasant Prairie, Wisconsin

Before you read this review, I'd like to point out that we discussed the issues with the manager. I feel its important to make the team members know what is going on and try to resolve before posting. As the owner of two businesses, I understand and sympathize with how very hard it is to get great employees, especially in the service sector. I don't know about you, but when you first walk into a restaurant you want to feel like your business matters, that you are important, that you are welcome. Well, that didn't happen here. Mind you, it was very busy and there was a long wait but the hostesses had such a horrible attitude that had we not been famished, we would have quickly turned around and walked out. When I asked her how long the wait was, I got a big sigh and major attitude as if I was asking her to perform and appendectomy without any prior surgical knowledge. Getting a menu was also an inconvenience to them. The front desk staff reminds me of the popular high school girls who can't be bothered with anyone but their own crowd, Call me crazy, but this isn't how I wish to be treated. To me, this sets the entire dining experience, and if the food was not as good as it was, this would be a one star review. The food made up for the lack of warmth at the hostess station. Great value for what was served. We will be back and if we are treated this way again, will contact corporate with our challenges. read more

I want to start out with the fact that I'm scratching my head. I've read quite a few of the negative reviews and am puzzled. It just goes to show that everyone is different. I can speak for me and my family and say you HAVE to try it. I would have rated them a 5 if it weren't for a couple of things: 1. It is ALWAYS very busy. It doesn't matter what time of the day you go, there will be some kind of wait. 2. It gets pretty loud. It's always so busy and with all of the people sitting and the rest filling the lobby and standing against the walls waiting for tables, it's a bit hectic. 3. The lighting is pretty bad. I have to use my cell phone flashlight to have enough light to read the menu. Many tables don't have much light at all above them. 4. Parking and lot is horrible. It's like Times Square (lol). People stop in the middle of everything to let people out and pick them up. Finding parking is horrible and the Handicapped parking is pretty far from the door....(strange). Other than that.....we've been there about a dozen times. WE LOVE IT! Not only is the food great but it's very well priced and large portions. Must tries: 1. Chicken Fried Chicken 2. Honey Dijon Chicken dinner (my favorite) 3. Chips and Queso (with the meat) 4. Chicken Tortilla Soup (yummmm) 5. Ribs-fall off the bone and so good. Chili's used to have my fav ribs...now it's Cheddars I haven't tried their dessert shots because I'm simply too full after the appetizers to have a dessert after. I always have a second meal of my leftovers to take home...all for a very reasonablly low cost. There's a reason that place is so packed every moment they are opened...and I really don't mind the wait. Try it for yourself. read more