This place doesn't even deserve the one star I'm giving it. Terrible hostess staff; rude 12 year olds. Waitress couldn't even remember to bring us straws. They forgot our appetizer AND our side salad. And once our food came out it was f**king cold. Then the manager came and didn't even apologize. He said he could make the appetizer, after we had our cold food, and he could warm up our food in front of us. I know Chedders is already cheap and crapy food, but if I wanted my food microwaved I would have stayed home. Moral of the story; Don't eat at crapy chain restaurants, no matter how cheap they are, especially at a Chedders in independence Missouri. This will be our last trip to that place and hopefully if you're reading this you will second guess going there as well. read more

I posted a very negative review a few weeks ago based upon how I was treated by the reception staff. After being contacted by management my wife and I returned. We had an amazing meal and the server was friendly and accommodating. My wife loved the Pecan Salad and I had the back ribs. Excellent meal. We will be making this a regular stop. read more

Bowl of chips with canned cheese and salsa. Dry, and I mean dry burger. Chicken fried steak with thick almost gooey batter, gravy was the only thing decent. Sweet potato was cold, canned green beans. Service was good. read more

The waitress Emily U. Was awesome. Quick and attentive. Food came out quick and tasted wonderful. We are traveling and this one of our favorite restaurants. But since moving to St.Louis we don't have one. It was a wonderful treat. read more

Normally good food and good service but our last trip on Sat was horrible. We never saw our waitress after she got our orders, she never brought refills, our apps, or croissants. When we asked her about it she got an attitude, then when she came back with just our side salads, no apps or bread she made a snarky remark and walked away. Our food and apps showed up 1 min later together. We talked to a manager who didn't do much of anything other than fix one order by bringing some blue cheese. There was no offer of a discount or anything, not that I asked but I would have though something would be done. We probably won't be going back for quite a while. read more

I love this place. The atmosphere is nice and decor is really neat with the brick. My kids love the fish tank. This place is usually busy and packed but today was a good day, only a 10 minute wait. You have to try the monte cristo or tilapia with mango salsa. read more

Cheddar's Scratch Kitchen - American Near Me - Independence, Missouri

So tonight was one of those rare date nights for my wife and I - kids at Grandma's!! So we decided to go to our neighborhood Cheddars. They were packed per usual, but it only took 10 minutes to seat us. When we sat down we found out why! We were inexplicably seated in the "big family get together" section. Translation? Lots of loud kids and inattentive parents! Some date night! Did I mention we were right next to the kitchen?? But we made the best of it. My wife ordered her favorite drink, the Texas Tea, but it tastes like straight vodka! The reason we are giving 4 stars instead of 2 is because of our server, Leslie, who was quick, professional, and attentive. When my wife asked to have the drink remade, they did it quickly and expertly. The food was really good and really reasonable. We will be returning here in the future- just maybe not for date night!! P.S. We love the flag in the frame! Can I buy it from you?? read more

Cheddar's Scratch Kitchen - Love the flag! - American Near Me - Independence, Missouri

We were there today. We both ord the key lime shrimp, and grilled chicken. My wife's came out fine. Mine came out cold not only was the shrimp cold for the chicken was cold and the baked potato so everything plus they gave me carrots and I or green beans they fix me a water and brought me green beans and we cooked it and brought it out again again it was cold, so we tried one more time and once again, it was all cold when we talk to a manager and she sent it back to cook and it was still cold. We were past tired of screwing around with this place that does not know what hot food is so we just box it up to take it home where I can reheat it where it is actually hot instead of cold it's not necessary to go to get a Hotmail for management did not even offer. Sorry no discount they couldn't provide hot food and wasting our time. This will be your last time we go to the restaurant cheddars that used to be OK but now we can't even get food, hot pathetic is that.. the management is a joke. It not that hard to prepare hot food monkey could probably do it read more

Grandparents went to Cheddars and brought me back their Chicken Fettuccini alfrado. The Garlic bread burnt to a crisp on the one side and the sause was ok but there was very little of it. Over all pretty lackluster meal. read more

Cheddar's Scratch Kitchen - Burnt Garlic bread - American Near Me - Independence, Missouri

Nope, never again. What was suppose to be a dinner to celebrate my moms birthday turned out to be one of the worst dining experiences that I've had in a very long time! I ordered their new item, the red fish, after waiting approx. 30 minutes for our food to arrive, the waitress tells me they're out of the fish. Wait, what!? On top of that, others in my party received cold food and the green beans were extremely salty! When we spoke with the manager about the situation, he was very unprofessional, condescending, and just flat rude. So much so, that he came back to apologize for his behavior. His excuse was that they were understaffed. Guess what Brian, that's not my problem. So, thank you Cheddar's for ruining my mothers birthday dinner. Now, we'll look to do a "do over" at a restaurant that respects their customers. Never again. read more

The food was actually decent for us, but we were served 3 glasses of water with potato soup crusted on the side, then had dirty silverware to-boot. When we asked the server for clean glasses and forks, it seemed as though she took it personally. The manager came out to ask about the meal, and said he heard about the issue...but he didn't apologize. He just wanted to make sure everything was "OK" now. No comped food or discount. Bummer. We won't be back, unfortunately. read more

Very good, service, and food! This is one of my favorites The corn meal white fish is my choice, however the pot pie is a really close second read more

The customer service is actually pretty good we went for Mother's Day and a Grad party this month and both times the servers were pleasant... but the reason for my food is the god awful food... they don't season anything, spinach dip was watery like I could get better food at a fast food restaurant... I'm sorry but the food is that awful I have to come comment on it but when you have a party of 6 to 20 there's not many places to go and I fear even if it was just me and one other person I would still get the same quality food that shit is awful you'd be better off going to Applebees like I'm trying to think of the worst food I've had and I think cheddars may take the crown... I don't know whose back there cooking but they need to stop or be retrained... it's bland, poorly cooked, no love, no passion..but I know they have to right materials to make it better and I'm sure the food is probably better at another location... I'd strongly encourage them to hire new cooks or they won't continue to thrive as a business bc that food is sheer garbage.. worse than McDonald's... if you want good food go somewhere else everything else is fine tho from the fish tank to the servers read more

I love cheddars! They have the best food and the best service!! The management in independence rocks!

Beware if you go here with a date. The day my husband and I got married we went here to eat and the food and our waitress was amazing. However one of the heavy set (looked to be a manager with plain clothes on) African American lady kept walking past our table attempting to make eye contact with my husband each and every time she walked past. He noticed it. I noticed it. The other couple noticed it. It was just really awkward to have a waitress manager of all things behave like this. I was like really?????? She made it a point to never make eye contact with me but looked down at him EVERY SINGLE TIME that she walked past without fail. Tacky. Tacky. But thanks again to Keesha the most amazing waitress ever!!!!!!! We all loved her and raved about how amazing she was and tipped her well. I wish we had tipped her even more! read more

So the food is good no doubt but for whatever reason on this visit while it was super fast getting in the service sucked so bad. We were sat in a section and the waitress passed us up 5 times without saying a word to us. So we came to the Bar and sat for an additional 10 minutes before a waiter who was the only good service we got came around to take our order which took all of 2 minutes to place. read more

The server was nice, but the service was horrible. Some of the order was not correct, dinners did not come out with what they should of. The atmosphere was horrible as this was happening to the tables around us as well. We did go in before the dinner rush. The food was ok. It wasn't hot when it came out. Felt like it was sitting somewhere for a while. The best thing was my drink and the ranch was good. Definitely not returning. Coleslaw is very bland. Ribs were ok. Just a disappointment. read more

ABSOLUTE WORST RESTAURANT EXPERIENCE IVE EVER HAD!!! will never go back. Manager & waitress messed up so much & took forever & then charged out cards backwards. I got charged for a larger order then when they tried to fix it it got charged 3 times! The waitress argued saying we were wrong when I had my bank statement and receipt. She then hid while her manage came o talk to us acting like they didnt do anything wrong. We asked for several things multiple times & shed keep forgetting. Drinks took 30 min to come out and we waited 30 min from giving her our payment to getting our cards back & then they had to correct it all. She didnt so anything at all to make up for it. The 3 tables by us have major issues too. Absolutely ridiculous, people were complaining the whole time. read more

Poor service before and after getting seated. Then, in case the service was disappointing they had to make sure that the food was disappointing as well. Food was barely warm when finally brought out and we only had a party of 5. You get decent portions of mediocre food - not worth it to me. I don't know what's worse about this place the staff or the food. Never again cheddars because your Overland Park, KS site is just as bad. Tipped accordingly! read more

Cheddars spinach sour cream dip is always delicious! The atmosphere is always inviting and clean and the service was excellent! Top notch as usual at this particular cheddars. My only issue with my visit yesterday was this group of women celebrating that were beyond loud and obnoxious. I think that someone could have and should have said something to them. They were so afraid of offending anyone they chose to ignore it and left the other patrons unable to hear one another. read more

Cheddar's Scratch Kitchen - American Near Me - Independence, Missouri

Our family absolutely loves Cheddars. From homemade pot pit, to the fried catfish, chicken strips or salmon, it's all so good! You have to try the croissants. We always have excellent service! Great atmosphere. We recommend trying it out! (Great take out options too!) read more

NOT VEGETARIAN FRIENDLY. Only dish available is vegetable platter but most of the vegetables are made with meat bases. Not willing to swap things on the appetizer menu to accommodate vegetarians. Even the corncob has meat base. Vegetarians just don't eat meat, very simple. Family's are filled with lots of dietary diversity. Nice environment but not inclusive. read more

Oh man the food is bad. Lunchtime. Crowded with elderly people and families. Loud. It was kind of like nursing home food. They want to be an upscale Applebee's meets Cheesecake factory with a country cottage Cracker Barrel thrown in and it fails on all levels. Most of the menu here is microwaved, really. The cheap microwaved food was so loaded with sugar, salt, and artificial flavors it messes your stomach up for several hours after. My chicken fried steak was even sweet. They so want to be trendy. I got edamame, yes right next to potato skins is edamame. They were overcooked to mush and had some bizarre seasoning blend with them. They're soybeans, nothing is needed. They're crisp, clean, and elegant in their simplicity. This restaurant is an example of everything that's wrong in America. read more

I thought about indicating that this place wasn't my cup of tea. I knew that going in but I was out shopping with my mother and this place was close for our stop for lunch. I have to say it's just not good. Also, a random Monday at 1:30 p.m.....a wait no less. Mom and I both opted for something warm and traditional on this cold day. I was excited to see that they had a Monte Cristo on the menu. Mom ordered the Shepherd's Pie. Both were far from traditional and neither of us cared for the renditions served. My Monte Cristo was not grilled but rather dipped in a thick batter and fried. Bad. I was able to pick off all of the batter and eat the turkey inside but it's not what I had in mind when I ordered. Mom and I both imagined her Shepherd's Pie to be roast beef and veggies under a layer of mashed potatoes and then slightly browned in the broiler. Wrong, again. Instead, it was a plate with browned hamburger with tiny vegetables, corn kernels, peas and small carrots (you know, the kind you get in the freezer section bag) in some sort of brown gravy. Then they plopped mashed potatoes right in the middle and sprinkled some of those fried string onions on top. Bad. You know it's not great when you have to cover the plate with your paper napkin so that you don't see it during that time before the server removes the plate from the table. Like I said before, I knew this place was not my cup of tea when I walked in but I thought I would, at least, be able to order something traditional and not hate the experience. Just another example of how wrong I can be. Two stars for the decent service. read more

Don't get the Pecan Chicken Salad....I have gone to Cheddar's in Texas several times and have never had a complaint, but on my first trip to the Independence, MO location left me very dissatisfied. First of all, we went on a Saturday afternoon (big mistake), it was crazy busy and so we sat at the bar. Our food took 53 minutes to get to us. I didn't see a manager walk through the bar area the entire time we were there, so I went to find one. After briefly sharing with the manager what had happened, she took our receipt (which had already been printed), and went back the kitchen. Our food arrived while she was gone, but when she returned she said that waiting 53 minutes for a salad & chicken fried steak was unacceptable and said we wouldn't be paying for our food. The couple next to us had cold onion rings and their to-go dessert took a long time as well. When we got our food, I was very unimpressed with the Pecan "Crusted" Chicken Salad. Honestly, it looked like a salad I've gotten from Sonic with some candied pecans. If you go, don't go when the parking lot is packed, the kitchen can't handle it. read more

I went to Cheddar's the first day it opened in Independence, MO and on several occasions since and I've never been dissatisfied enough to entirely write the place off. There have been a few times when my (or the people with me) order has been a little wrong, but mistakes happen. For the most part the food is hot, the service is good, and the restaurant is clean and tidy. Sure, there's a bit of a wait sometimes, but they're a popular restaurant, it's expected. The people leaving such horribly negative reviews should lower their standards a bit. If you want to be treated like royalty and receive the up-most service without a single, minor flaw to be seen, go to the Plaza or a more expensive restaurant. read more

Tried to have lunch here today; however, after sitting five minutes with NO ONE coming to the table I decided to get up and leave. We even asked the hostess to send us a waitress after three minutes. Unless you have time to waste I would pick another place. read more

I thought the food was very good and inexpensive. I had the chicken fried steak with real mashed potatoes and broc. cheese cass. My friend had the chicken salad with pecans and loved it also. The server was wonderful and prompt. I will go back and take my family. Very clean and I liked the decor. UPDATE: After several more visits the enjoyment faded. Waiting over an hour several different visits for our meals and asked where our food was, it was brought out very cold. read more

Chicken was dry My steak was well done Supposed to be Medium Not good cooking here Lemonades my girls liked ............... read more

I have no idea why I keep coming here, but the next time won't be anytime soon! Felt like breakfast so I had the chicken & waffle & twice it came out cold! I just don't get cold food ESP when you had a second time to correct it! Also the waiter could not manage to keep our drinks full w/out direction. The one positive thing I have to say is the second time the chicken was cooked correctly. read more

Well this place is like the matrix trilogy. The first time is mind blowing. The second time is palatable. The third time seems like they've just given up and just don't care any more. Unbelievably awesome concept: affordable fine dining + homemade food = Cheddars. I have a theory behind the steady decline of quality though. When you have that "affordable" factor in any equation, you attract a certain kind of clientele. A clientele that thinks 10% is an appropriate tip. Servers aren't going to put up with it. Management will stress out and turn over or blow their brains out. You can't keep competent or happy staff therefore the quality tanks. The food is still good. It's the service that has really suffered. It took 30 minutes to get drinks and we saw our server only 3 times over the 2 hours it took to sit, eat and get out. Our glasses were dry as a bone for most of the night. I even heard the manager telling a racist joke to a coworker on a trip to the bathroom. Wanna try it? I suggest a "to-go" order. Monte Christo. Nachos. Key Lime Chicken. All awesome. Service, not so much. read more

We arrived at about 3:10 on Saturday afternoon. Were told no seating in the bar and we asked for a quite place with no children. (We're in our 70's wanted a peaceful meal) Hostess said it would be about 20 minutes she was having a table cleaned off. As we sat there and watched her turn parties of 5 or more. Away with the wait of an hour, we then watched her seat 3 parties that came in after us one With kids in the bar. After we asked her when we would be seated she said she was sorry that someone else said they had used our name. She then sat us in the bar as we originally asked for. The barmaid took 15 minutes to come over asked what we wanted to drink? We placed our full order and then sat and waited 20 minutes for my salad but still no drinks. I finished my salad and it was then over an hour we were there when the food finally came out. She never came back and asked if we needed more to drink, but at 4:40 she told us she was leaving and someone else would check us out. if they continue to treat customers like this they will go out of business. Also watched a party of 3 be seated and 30 minutes later they left cause they were never waited on. read more

I was reluctant to try this place. They didn't have this chain where I lived before. I was so impressed. In fact I've went twice in one weekend! The atmosphere is casually classy. The wait time isn't any longer than other places, but the service was wonderful. Now we can get to the food and drinks.... Amazing! Appetizers came out promptly along with our drinks (which are insanely inexpensive). We honestly couldn't find one thing about this place that we would change. Definitely gained a couple of loyal customers. Do yourself a favor and try their Texas Sweet Tea! read more

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I've been a bit quiet on the Yelp front since moving, but figured I'd take the time to send praises where necessary. This place has gone through quite a transformation in style and indeed service (I won't bore with history/how I know). We've visited a few times now since our move and each time have had a great experience. In the past, my wife's ordered the Monte Cristo and just loves it! I've ordered the steak as it's very reasonably priced and tastes amazing. We've been fortunate enough to dine outside of peak hours, so be aware it seems to get pretty busy on Friday evenings and weekends! But I would highly recommend a visit for those who haven't checked it out. It's an American Cuisine with a unique flair. The scratch kitchen concept really works for them! See you again soon! read more

Ordered appetizer, did not get it, food half done. Croissants not the same, not good. This is my first and last bad experience here. It sucked tonight. read more

Our waitress treated us very good and was very polite. Even thought what we ordered was too much food for us, it was very delicious and worth the money! read more

Cheddar's Scratch Kitchen - Original Bacon Cheeseburger, fries, and side of mac and cheese. - American Near Me - Independence, Missouri

I used to eat at Cheddars back in West Virginia, and it was pretty good - so I was excited when they opened one up here in KC. I'm not sure whether Cheddars changed since my very positive experiences back then, or if this location simply isn't up to par, but both times I've been here, the service - both beverage delivery and food delivery, so it can't just be blamed on the kitchen - were slow and the food was very bland and uninteresting. The flavor, variety, and overall quality of Cheddars in West Virginia was slightly better than what you'd find at Applebees, Chilis, or Fridays, but I'd take any of the above over Cheddars here. The first time we went to this Cheddars, I had a steak. From the time I was seated until we received our appetizer, it was about 35-40 minutes. About 5 seconds later, our entrees were vying for table space as well. I ordered a steak, hoping for something on the order of the steaks I'd get at any chain joint, as I noticed that my favorite Cheddars items from the past were missing from the menu. The steak was bland, overcooked (I ordered medrare, got medwell), and overall meh. A little bit of salt and a bit less cook time and I would've been happy to make this two or even three stars. I mean, nothing was truly horrific - no cigarette butts in the food, no outright rude wait staff. There just wasn't anything really positive going on here. Slow service, bland food, and a boring beer selection. read more

I felt like this place had a really nice ambiance. The food was only okay (just average-- thankfully not below average), but the prices matched the quality of the food and atmosphere, so I wasn't really that disappointed. However, like other reviewers have already commented on, we waited a while before we were able to get a table, just because they were really busy. So, if you're just going out to eat with familiar friends, you're not that hungry yet, and you don't mind talking for a while before you sit down and order, this is a place I would recommend. read more

service was fast friendly food was great fish portion could have been bigger ribs were perfect salad was good will return read more

Was worried about other lower yelp reviews but came with a group of four for dinner. Seated PDQ and received great service and food was outstanding. read more