This is the 3rd time back since the poor service we had 5 years ago. This time was even more special than the reason why we didn't go back before. As we sat down to have a great steak dinner with broccoli and cheese. We found a large piece of plastic in our food. The manager was called over and she stated "It's not that big of deal, that is the plastic we use to keep our pots clean. Would you like us to make you so more?" When I denied the offer she stated "I will make sure that our cooks are aware of this so it doesn't happen again". This was absolutely disgusting and I want everyone to know about it. If the manager doesn't believe that is disgusting what could the be doing to our food. read more

Cheddar's Scratch Kitchen - American Near Me - Independence, Missouri

This was my first time visiting cheddars in independence. We came to have a bite before the chiefs game. This place was depressing!! All the employees looked very unhappy. The bartender that was there when we first came was rude and seemed bothered that she had to assist us. Thank goodness she left and Kielly, I think was her name, waited on us instead. She was very friendly and nice but also overworked and couldn't keep up with everything. She forgot to bring ranch for salad, finally after the 3rd time asking someone else brought it out and apologized for how busy Kielly was. But it was like 20 mins later. Then she forgot to bring green beans for one of the orders and we had to ask for that 3 times as well. We didn't get them till we were walking out the door. Also we asked a few times to put the playoff game on and was told they were working on it. Not sure what they were working on but it was never put in and we were there over an hour. Also when we first walked in I noticed a car in the parking lot had their window smashed out. I told the manager and she sighed and was like ok. Not sure if it happens all the time or what but it was a weird response. I was hype when getting here cause we were on our way to the Chiefs playoff game. This place looks nice but i wouldn't recommend it. My bf said to give it 1 star but I have it 2 only because of Kielly and the food did taste good. This location is not a good look for the Cheddars brand. read more

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Great chicken and the best part is I don't have to cook it. One of my go to's for lunch with left overs for the next day.

Took 15 minutes to get a drink order and 1 hour to get our food. Food was cold. Left most of it on the plate.

I came here today after a 2,000 mile drive and we were very hungry and we knew cheddars was a really good restaurant so we came here everybody was so polite the waiter was the best he was quick and nice and he got everything on the money like this is the best cheddars I have ever eaten at ever. The inside of the restaurant was amazing it was so clean and cozy and it felt like I was in a fancy restaurant! I cannot say enough about this restaurant it was all just so great I highly recommend this Cheddars!!! read more

Had dinner here tonight for the first time in a while. The food as always was very tasty and our waiter Jason was awesome, great vibes and very helpful and positive. The only downside was one of the food runners had some really condescending stuff to say about our waiter and it not only seemed very unprofessionally but rub my girlfriend and I the wrong way. It also didn't make any sense because he was fantastic. Not going to review poorly just because one bad apple, but definitely hurt my spirit about the trip a little bit. Other than that, very pleasant time! Love the spinach dip read more

Waiter was a little distracted and forgot about our requests a few times, but the food was excellent! And the drinks were even better! Perfectly cooked steak! read more

Cheddar's Scratch Kitchen - Watermelon margaritas - American Near Me - Independence, Missouri

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There was a slight miscommunication with our reservation, but the manager quickly helped us out. Our waitress, Stephanie, was very nice and attentive. Our food arrived hot. The food was delicious and cooked to perfection. The ambiance was casual. read more

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The service was very very poor, the best part of the service was the drinks but even then it came at an poor manor. Would not recommend

I went to Cheddar's for lunch with my grandmother and some of her friends. They absolutely adore this place so I was game to go. I hate to say that I'm just not a Cheddar's fan. Both times I have been, the food was subpar to my liking. I got the chicken fingers, fries and a small side of MacNCheese. None of it was good. I hardly ate any. The macaroni was a small scoop and it was cold. The chicken fingers tasted weird. Our waitress checked on us in the beginning about every 5 minutes and then when we were ready to order, she disappeared. She also was kind of rude. She didn't seem excited to be at work at all and was not overly friendly. All of this aside, my grandma and her friend loved their food. I personally thought it could be 100 times better. When we left the restaurant was packed. It just wasn't my favorite place and I will probably only go if my grandma suggests it. read more

Cheddar's Scratch Kitchen - American Near Me - Independence, Missouri

Food is OK, service is sloooooow. We were seated right away but waited 15 minutes to have a server come to our table then another 30 to get our food, then we literally had to go find someone so we could pay and get out of there. Don't recommend. ​ read more

Would rate this place zero stars if I could. The one star goes out to our waiter, Conner, who was great and did his best to make our bad experience worth our time on Father's Day. He had a positive and kind attitude, and was able to make us laugh throughout our hectic 3 hour ordeal. We appreciated his exceptional customer service! We checked in, were told 30-45 minute wait. Waited an hour for a table as they sat several parties that had gotten there after us. Once we were sat down it took 30 minutes to get our drinks from the bar. Then it took an hour to get our entrees, which half of them were incomplete due to them running out of things. They were out of salad, baked potatoes, cole slaw, corn, and a couple of other dinner items. Once we got our dinner, half of it was cold. We tried to order dessert...they were out of carrot cake...said they had the monster cookie but once they brought out the cookie it didn't have ice cream on it as advertised on the menu. We asked about the ice cream and well, of course they were out of ice cream too I just can't understand why the kitchen continued to send out incomplete meals and desserts. There was clearly broken communication between the kitchen staff and the waiters. We wouldn't have ordered the items like the cookie if we had known it wouldn't come with ice cream. Ambiance was subpar. The table was sticky. There was food on the floor. The bathroom was out of soap. And someone in our party witnessed an employee leaving the bathroom without washing their hands Wouldn't recommend this place and won't be returning. read more

How about my family & I decided to go to this Cheddar's today June 9th. Sat down to order and they are out of salad & green beans. Meanwhile the grocery stores are right around the corner. I have one question....WHAT IS MANAGEMENT DOING?! read more

Went today the food was great and the prices were reasonable and the server was fun. Recommend the chicken friend steak

Service was a little off. I have three boys so waiting on us is always a challenge, but I was never offered a booster seat. The food was ok not what I was used to, freshen up the menu!!! read more

Cheddar's Scratch Kitchen - Those fans - American Near Me - Independence, Missouri

Just delicious! This lemon butter white fish was outstanding 2nd time I have had this my wife had the salmon great service and friendly servers read more

Cheddar's Scratch Kitchen - American Near Me - Independence, Missouri

I would give this place a 5/5. The waitress was nice and patient. We gave him a $80 tip because of how he treated us. Pretty nice. & I loved the food. Mhmm delicious read more

Cheddar's Scratch Kitchen - Grilled Shrimp Alfredo - American Near Me - Independence, Missouri

Cheddar's, you've betrayed me. I won't be back. I walked in, for lunch with my mom. I totally intended on chicken and waffles. That's the only thing on the menu I really like. The rest is blah. I read the entire menu twice, and couldn't find the selection.I asked the server, who said it was removed. I ordered a bacon cheeseburger, which was ala Applebee's. Infact, Applebee's is cheaper. The rest of the menu, boring and trite. The other entree's, similar to anything I've had everywhere else. I'm bored with Cheddar's, and unhappy with the menu change. My cheeseburger was good, like Applebee's, but $2 more so why bother? My mom had the lunch serving of salmon. Slim's Chicken across the street has Chicken and waffles, but I've not been there so I can't say anything bad or good. Even the server said people aren't happy about the removal of chicken and waffles from the menu. Bring it back, and I will return. The menu had only a few items. They were a scattered amount of ordinary unexciting food. The dessert selection, move along. There are other restaurants in Independence, everyone floods to Cheddar's like it's the only place in town. I'm so unimpressed I won't be returning, unless they add chicken and waffles. read more

Toni alone will be one of the reasons we come back! She was an awesome server! On top of her game! Paid attention when drinks were getting low, was patient with our little one and gave us time to get settled. She was mixing drinks behind the bar and was attentive! Great job! Food was great as well! read more

Order was placed at 8, we went to pick it up at the time we were given via email. originally it was 8:30, then it kept changing. Which is fine, things happen But it was 8:50 by The time we got our food, but the whole time we could see a bag just to find out, it was our food. so not only did we wait in a nearly empty restaurant, our food since it was meat, was cold. not even warm And now taste rubbery. read more

4-21-18 Too bad I've already given this place 1 Star. This hostess (Pictured) was the rudest person ever. Walking in you're greeted with a face that just doesn't seem to care, she's very snotty and just unfriendly. We waited our turn and while waiting, watched the phone ring and she picked it up and immediately hung it back up, not once but twice. Every guest she greeted, she was just rude too, even her own employees. This is the third trip in a row with bad service. Time to go to corporate. read more

Cheddar's Scratch Kitchen - American Near Me - Independence, Missouri

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Unfortunately this has been possibly one of the worst experiences I've had in a restaurant. We arrived at 6 pm, it is now 8:30 pm. Orders were wrong, food was not received, manager Jaden was MIA and was unable to address the issues. We understand that things happen, but the way this was handled was unacceptable. Free or discounted food does not justify unacceptable behavior. read more

Food was not to my liking, country fried steak was tuff and chewy, all the breading fell off, lemon pepper white fish was to salty to eat. Green beans were under cooked, and the mash potatoes were like paste. Should have known better to go back to this place but the kids wanted to try it out....never agian.... Go to Country Corner Cafe amazing food and wait staff. read more

Not the best experience. Everyone's chicken was overcooked and we all ended up not feeling well that evening. The food is not the best quality. My favorite part was the colored alcoholic beverage in the picture, but even that was extremely sweet. I would definitely not come back here-- I'd rather go to 54th Street down the road for better quality food for the same price. And our server was pretty inattentive. We ended up cleaning our own table when we got there and sat for 15 minutes at the bar high top. So overall, not the best experience. read more

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Sat at the bar for drinks and dinner. Bartender said, "hi", then walked away. There were dirty dishes in front of us. She proceeded to ignore us for the next 15 minutes. Never said another word. Never cleaned the dirty dishes and napkins up. Just proceeded to go about her business. Ended up walking out. Would not recommend. I would actually say avoid at all costs. read more

The worst experience ever! I've never in my entire life have ever felt racially profiled EVER until I went to cheddars last night. Not sure if the problem was 100% system issues, or if the employees did not know how to work the system, but to call the ENTIRE independence police department due to an employee mistake is insane. What is even more INSANE is having me swipe my card three times because your system/ employee does not know how to spilt a check. I HIGHLY SUGGEST not coming to this location or maybe any cheddars ever when you're having a group party. No one in my party was rude, loud or obnoxious. We were only trying to celebrate a birthday party and ended our night with the police being called because someone didn't know how to do their job. (Posting AGAIN because they deleted my authentic review) read more

Great food and staff. Always consistent and a great value. I enjoy the atmosphere and since I travel, I know it will be great. They need a happy hour. read more

When we arrived we were able to be seated right away after being seated. Alex who was our waiter came and took our drink order. I have a country fried chicken with mashed potatoes gravy and green beans the standard and my daughter had their cat fish with broccoli and green beans. Alex was really pleasant when speaking with the scene of the movie very well anything we asked of him he was willing and ready to take care of it for us read more

Cheddar's Scratch Kitchen - American Near Me - Independence, Missouri

Food was good. Service was so so. It started out great, but after we ordered and the appetizer came our waiter was MIA for awhile. Salads came AFTER the entrees. Drinks weren't refilled. Dirty plates weren't removed. I usually tip 25% for good service. But getting a refill of my drink shouldn't be that hard. read more

Cheddar's Scratch Kitchen - Grilled salmon - American Near Me - Independence, Missouri

I tried to call ahead to just place a to go order for a strawberry lemonade because their beverages are on point. They were slammed and not able to take my call. I explained I tried to call and they were so sweet and just comp'd my drink. I tried to explain I needed her to charge me so I could tip her but she refused. Even though she is as super busy, she really handled the situation really well and provided amazing customer service. read more

I recently moved to independence, so I decided to take advantage of my new neighborhood. I've been to cheddars before in Georgia, so I was vaguely familiar with this place. The atmosphere and building itself gets a star. Very well decorated, very welcoming, very nice. My waitress was very nice, she was very accommodating and helpful, I like her. And that's about it. They used to give free croissants; not anymore. Actually they don't have any complimentary items, oh wait drink refills So we ordered drinks. They were ok, the steak and ribs were just ok. And I ordered a burger...and it was just a burger. All sides must be ordered separately. Huh! Then the fries they bring are old, said they were fresh but they were definitely sitting under a warm lamp somewhere. I was disappointed in this trip. Can't say I'm in a rush to get back there. Lots have changed with cheddars and I don't like read more

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Dude! Shawn H. hit the nail on the head. I totally agree with him on what I expected and what I got. I was taken to CCC as a birthday dinner. My grandmother and I waited nearly a half-hour and then were thrown to the mercy of a thoughtless server. We placed our orders after waiting another 10 minutes and when our drink orders arrived I noticed that my glass was FILTHY. My grandmother noticed the same thing. We didn't get any service until the food came twenty minutes later and then the lady that dropped it off vanished into thin air. So we waited another fifteen to actually see our server again and at that time I told her about the problem with the glasses. She was very nice about it, but I could almost swear that she just wiped the glass and gave it back to me. It was dirty with what looked like the very same crud on it. Our drinks were never touched and our server never once took notice of this fact. read more

Cheddar's Scratch Kitchen - Over salted catfish - American Near Me - Independence, Missouri

I will start by saying that my wife and I liked Cheddar's. That is until last Friday 1/16/24 we were seated by the windows on the side of the building right under an air conditioning vent. We asked our server if we could be seated at another table, she went to ask someone about it and when she returned, we were told that it was mandated by corporate that the temperature be kept where it was and if we wanted another table, we would need to check in at the hostess station again and it would be another 30 - 45 minutes for us to get another table. We left for another restaurant, as we were leaving my wife, and I noticed a party of six or eight all sitting at their table with their coats on. Any manager with any sense at all would notice that their customers were uncomfortable and done something about it. I'm not saying we will never go back but we will think twice before giving Cheddar's another chance. read more

My family goes here probably at least once every couple of months- it's really good food at a great value. Every time the check comes we all think 'that's only as much as all this cost?!' The menu is basically 'down home cooking' but it's fresher, not as greasy as that label would normally imply, and there's more of an emphasis on healthier items than at some similar, family friendly restaurants. The tilapia with fruit salsa is my husband's favorite. The chicken pot pie is delicious and comforting, & my daughter loves their classic Monte Cristo sandwich. They have a great vegetable plate entree that is a generously sized side salad plus your choice of 4 vegetables from a list of about 12. The list includes steamed broccoli, apple and raisin creamy slaw, a baked potato, beans & rice, among many others. You can go ultra healthy or not. They used to have fresh, steamed edamame on the list, and I'm sad they took it off. You can order a plate of 3 of their special honey glazed croissants (so yummy!), and 1 croissant also comes free with any salad. They have an extensive cocktail menu, their cheese fries are dynamite, and if you still have room (the portions are fairly big- expect leftovers,) they have an incredible warm cookie dessert, served à la mode with chocolate sauce and whipped cream. It feeds 3 people easily. Cheddar's is often busy, but for good reason. The wait is worth it. *This review is based on the only Cheddar's I've ever been to, the one in Overland Park, KS at 11865 W 95th St. read more

I was reluctant to try this place. They didn't have this chain where I lived before. I was so impressed. In fact I've went twice in one weekend! The atmosphere is casually classy. The wait time isn't any longer than other places, but the service was wonderful. Now we can get to the food and drinks.... Amazing! Appetizers came out promptly along with our drinks (which are insanely inexpensive). We honestly couldn't find one thing about this place that we would change. Definitely gained a couple of loyal customers. Do yourself a favor and try their Texas Sweet Tea! read more

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Always a wait but this wait wasn't too bad. Waitress was friendly and outgoing. Chicken was excellent as usual. The salmon was a bit overcooked and dry but edible. read more

Terrible lunch experience just completed. 4 people dining server forgets (or cook forgot) one complicated order (hamburger no cheese). After a 12 min wait (yes 12 min) hamburger arrived with cheese. By now, no matter how slow we ate, we were close to finished and our companion told waitress I'll just try and scrap cheese off which seemed to satisfy waitress but not me. I asked, politely, to "try" and bring us a hamburger with no cheese. 9 minutes later, we have all finished, and correct burger finally arrives. Waitress said "I told my manager and they are coming over to apologize". Manager NEVER came by and we were given a small discount on hamburger. In town for family reunion and the indifference of staff and management managed to ruin a good hour and a half of it. Will not be seeing us again. read more

I took my granddaughter to Cheddars on 40 Hywy and 291 Hywy yesterday for her birthday. It was horrible! The salmon on the salad was burnt, lettuce was wilted. The chicken salad was the same. Don't waste your money. read more

This place doesn't even deserve the one star I'm giving it. Terrible hostess staff; rude 12 year olds. Waitress couldn't even remember to bring us straws. They forgot our appetizer AND our side salad. And once our food came out it was f**king cold. Then the manager came and didn't even apologize. He said he could make the appetizer, after we had our cold food, and he could warm up our food in front of us. I know Chedders is already cheap and crapy food, but if I wanted my food microwaved I would have stayed home. Moral of the story; Don't eat at crapy chain restaurants, no matter how cheap they are, especially at a Chedders in independence Missouri. This will be our last trip to that place and hopefully if you're reading this you will second guess going there as well. read more

My wife and I went with our 2 year old. She fell asleep in the car so I got something to go. But the baby woke up so we went back in after paying and tipping the bar lady. I sat down at a booth and the waiter assumed I wasn't going to tip because my food was in a to-go container. So he got the manager and the manager told me I cant stay if i'm not tipping. I said "i'm eating right now how do you know i'm not going to tip"? My wife was going to eat and I would have tipped the new waiter but we were forced to leave the restaurant. My wife and daughter never got any food. They said we can sit at the bar. I have a 2 year old, she can't sit on a bar stool. So very unprofessional and honestly has no customer service. read more