Food was good. Service and place was horrible. Got seated and orders taken. Brought appetizer out and had to ask for napkins. Then brought salads out before our meal, waitress never came back to give utensils so I had to ask the hostess. 30 minutes after appetizers still no waitress to check back on us. Dirty plates and had to call her over as two other tables seated after us of hers were being served their meals to ask for a refill. Bus boy was cleaning the table next to us rubbing his tattoo on his arm for about 30 seconds. Didn't finish cleaning the table, then about 20 minutes later bus boy came back and wiped the table by wiping the crumbs onto the seats and floor. read more

Cheddar's Scratch Kitchen - Food wiped onto chair and floor. Disgusting and lazy! - Comfort Food Near Me - Erie, Pennsylvania

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Service at the bar was very good. However the food was very subpar. Our burger, while seasoned well, was very well done even though it was ordered medium rare. The full rack of ribs we ordered seemed to have been outrageously over cooked on the grill, or from a previous day- dry, cold, so stuck to the bone you couldn't cut off with a steak knife. May have been an off day, but not sure we'd give this location another go. read more

New waitress was very polite, quick at getting appetizers and drinks, cocktail and food was good, Buffalo chicken wrap was enough for two if having light lunch read more

Cheddar's Scratch Kitchen - Buffalo Chicken Wrapper - Comfort Food Near Me - Erie, Pennsylvania

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Food was meh, service slow and waitress took forever to get a bottle of mustard to point I had to get up and get one my self. Then the manager had the audacity to Come up and try to educate me on how many drinks an individual is allowed to have in front of them in the state of Pennsylvania. If I counted correctly there are four patrons and four drinks. The waitress came and took the one drink without even asking. If we were done and it still had 1/2 in it. Bill comes to the table with drink taking away and not finished and still included as well as table games!!! What table games. After the manager was educated in how to add and subtract, bill was rectified. Never again will we be eating at a place that is slow, rude, un educated. read more

Pleasantly surprised by our visit to Cheddar's yesterday. My favorite thing had to be the complimentary honey butter croissants they provide and I'm just sad I don't have one right now. My daughter had a cup of baked potato soup which she loved and we also had some fried cheese bites which were really good and not too greasy or heavy. My Buffalo chicken wrap with grilled chicken was really good and they gave me a lot of food (yay for two meals). My daughter had the grilled shrimp Alfredo which she loved and my mom and sister both had the fried shrimp and chicken tenders which they were both happy with. It was oddly cold inside the restaurant and I'm not a person who ever complains about being cold (being hot is another story) and our waitress didn't do a great job of taking the empty dishes off the table which made for cramped dining but overall it was a good experience. read more

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I really wanted to give 3 1/2 stars here. This place was good but I'm not sure I'd ever come back. With a name like "scratch kitchen" I was expecting things to be hand crafted and homemade but that was not what I got. I was visiting Erie PA so I figured I'd try some place that I do not have at home in NY. We do not have cheddars and I've heard good things so I decided this was the place. I visited with my sister and husband and we ordered many options to sample. For starters I got the sangria. It was okay but it was straight from a box with too much sour mix added into it. Not good. For food we ordered the onion rings, loaded fries, and nachos for appetizers. All were good but the onions rings are the best. It tasted like they were hand dipped in delicious breading. I would order the onion rings!! For the rest, it was average. Queso tastes like Velveeta with rotel. For food we had the chicken fried chicken and a burger. I only ate the chicken and it was good and something different. The breading was similar to the onion rings. The chicken is a good choice. Overall cheddars Tate's like average food you'd get from any chain restaurant (Longhorn, Applebee's, chili's). Nothing special here. read more

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This experience was pretty good for me but I can't rate it highly because of the negative experience those in my party and others had. We started with the Honey Butter Croissants which where really really amazing! Probably some of the best free bread I've had! But that's when things went sour our server politely informed us that they where out of chicken pot pie tonight. That's was disappointing considering two out of the three of us wanted that dish. As we waited and waited and waited we heard the constant over enthusiastic chaos that was Shawn. Shawn was aggressively loud and someone in my party admitted they heard him ask a table for dental floss. My entire party was happy he was not our server. We also watched as several employees struggled to figure out what was in a white fish dish. When our food finally came our service was very apologetic and made sure everything was okay. I was very very pleased with my steak and ribs combo enjoying the flavor of both as well as my corn. Someone else had the Buffalo chicken wrappers. I have never scene Buffalo chicken served with pickles. As a native Buffaloin I can confirm it wasn't our idea. Someone else with me had a pecan chicken salad and the baked potato soup. The salad was very very small but the potato soup was apparently very good. We left tired and disappointed after the extremely long wait and mediocre meal. Be cautious when visiting as some menu items are delicious but it probably won't be worth the long waits or the annoying servers. read more

Cheddar's Scratch Kitchen - Honey Butter Croissants - Comfort Food Near Me - Erie, Pennsylvania

We had a nice lunch at Cheddar's in Eerie PA. Our meal took some time to come to us and our cheese appetizer was luke warm when it arrived. Our server tried to accommodate us but the back of the house was behind. It took longer than it should have to be served the meal. read more

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Dad loves the Chicken Fried Steak....but I'm vegetarian and could find no real meal options. I settled for a piece of Bourbon Salmon which was delicious. My "loaded" baked potato came only with a tiny bit of butter and a literal smear of sour cream. I just really get tired of not being able to eat anything nice at these restaurants without pretty much being required to eat meat or pasta. The frosted croissants they bring you when you sit down are absolutely disgusting . read more

Saturday at 430 went to cheddars for the first time. Myhusband ordered grilled shrimp with pasta Alfredo. Pasta was definitely from previous day. Cold. Barely any sauce so we asked for more and got some cold sauce the consistency of cream for my coffee. Some of the broccoli was hot some cold.i ordered beer battered shrimp and ribs. Ribs were very tender and good portion. Cold shrimp battered but not beerbatter. Served ribs over old cold fries a d shrimp were also cold and soggy. Waitress apologized and went to tell the manager to come see us. She offered more food but we were done. Also had the fried cheddar app. Fried rubber no flavor. Needless to.say manager never came to see us. We paid the bill...tipped the waitress well since she was the only good thing at Cheddars. What a shame. Pretty place...crappy food. Never again. Hope that waitress finds a better place to.work. read more

As of right now, this restaurant is getting a 3 star review; I contemplated a 2 star, but I am hoping that my poor experience was the product of a bad Monday, and not a typical thing. The outside of the restaurant is very homely looking, with decent parking. Upon entering, it took about 6 mins for the hostess to come and greet us. We were informed it would be a 15-20 min wait. We decided to sit at the bar. Upon sitting down, the bartender told us she would clean the counter, but long story short, I ended up wiping down the counter. It took about 15 mins to even put a drink order in, which was very frustrating. (There were about 6 people at the bar, including us). The bartender spent more time outside of the bar than she did in front of customers at the bar. It took another 10 mins to order an appetizer, then another 8-10 mins to order food. The bar area had dirty dishes everywhere, from cups to plates to silverware. There was barely any clean counter space. (Worth noting, the bartender did mention that she was the only one working the bar area which is abnormal). The bartender was also very bad at making alcoholic drinks. Even while reading off of a cheat sheet, the drinks were turning out mediocre at best. (Multiple patrons complained about their drinks). The food came out before the appetizer did. I ordered the country fried chicken with mashed potatoes and green beans, my lady ordered the Buffalo chicken rolls with fries. The appetizer was spinach dip with chips. The chicken was very blah. Almost had a vinegar like aftertaste and the crust was far from "country fried". The potatoes were hard as if they've been sitting, and the green beans were hard as if they had just been picked. The Buffalo chicken rolls/wraps were gross. The chicken was dry and hard, and everything inside of it just didn't go well together. The fries tasted like old fryer grease, and were dry. The spinach dip was quite honestly the only good part of the meal. The reason I'm giving this a 3 star review and not a 2 star is because the manager came over and after speaking with us, took care of us adequately. He apologized profusely and told us that he appreciated the constructive criticism, and he hopes we will give them another try in the future. The manager believes that this was a very atypical experience, and if we come back, it will be a much better experience. We do plan on making the drive down to try Cheddars again, and when we do, I will update my review as necessary. read more

They don't have any lunch specials. Cheapest thing here is a $10 hamburger. Very expensive for what you get. read more

Amazing food and super great service! Our waitress forgot we ordered a side ceasar salad and she brought us out two to make up for it! Our drinks were never empty. Highly recommend this place! read more

This is got to be America's best restaurant. Cheap and scratch made food that's out of this world. I'll meet my family halfway here for lunch every so often and I'm never disappointed. Hot, fresh and always so yummy! And I don't have buyers guilt when I pay the bill. Highly recommended! read more

Not happy lately eating at Cheddars. Even though they have a special flyer advertising their baked chicken dinner, every time I order it, they never have it. Either they need to make more out not advertise it as a special. Also everything they serve is saturated with spice. It's so sorcery that I can't eat it. It I wanted spicy hot food that burns my throat, I would order it that way. read more

They stated 45 mins for a table after doing call ahead joined the waitlist and informed them what time we were coming. I was told it would be maybe 15 mins. when they did take reservations they "lost" ours twice. That was over an hour wait each time. We went to another restaurant got seated ate, payed the bill, and were 1/2 way home when we received a text our table was ready. Absolutely unacceptable. The food is good. The service was slow also. It was so loud we had to text each other across the table, or yell, not good acoustics for a restaurant. Was just overall disappointed. read more

Food was good. Menu gives the feeling of "homemade food". Service was also good as well as the atmosphere. Definitely worth a try if looking for a more "homemade-style" menu. read more

We came to Cheddar's after playing against an Erie soccer team. I really like everything about this place. The atmosphere is casual, but more unique than other chains. The service was excellent. They made a mistake on the bill, but were quick to fix it. The menu is extensive. The food was really good. At this moment after reading my own comments, I am switching from a 4 to 5 star rating. We will come here again. read more

Cheddar's Scratch Kitchen - Fresh Whitefish...healthier choice, but still really good - Comfort Food Near Me - Erie, Pennsylvania

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The service is amazing!! Our waitress is so nice!! She took care of our meal!!! The food is so yummy!!!

We were traveling and we wanted a good steak for dinner. We certainly found them at Cheddar's. Great staff and comfortable seating supplied the additional ingredient for a satisfying experience. Would we come again? Absolutely worth it. read more

The service here is laughable. Our waitress didn't bother entering our food correctly TWICE! The food we did receive wasn't cooked. When the problem was addressed, they sent over a manager in training... 2hrs of my life were wasted, and I had to go somewhere else for dinner after dealing with and paying for this with a toddler. The service would have been better with us grabbing and cooking our food. read more

When we arrived there was an hour wait and I thought that must be a sign of how great the place is if everyone is willing to wait that long. But that was not the case. This place is just mediocre , nothing special and on the same level as a chili's or applebees. The food looks good but there wasn't anything that was so good I would have to have again. We ended up sitting at the bar so we didn't have to wait for a table and the service was slow and the bartender was not very friendly. At one point I said something and she appeared to ignore me so I said excuse me?, and she said "yeah I heard you". But apparently didn't think it was necessary to acknowledge me the first time. I wouldn't go back here especially with all the choices of food places in this area. read more

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I don't normally love American style chain restaurants but Cheddar's is the first one on the list that I would go out of the way to go back to again. I was visiting Erie and we decided to venture out somewhere different to eat as we don't have Cheddar's in the Pittsburgh area. To start, our server Sarah was amazing! She was extremely friendly and went out of the way to really take care of us and make sure we had a great meal after we told her we were from out of town and had never been to a Cheddar's before. I decided to try the Tennessee Sweat Tea and it was really good and a surprisingly cheap price. I was surprised how affordable the drinks on their cocktail menu were compared to other chain restaurants. ($5-7 for larger size mixed drinks) We ordered the spinach dip to start and the cheesy goodness was amazing! The chips weren't over salted and paired perfectly with this dip. I almost wanted to order a second for my meal, it was that good. I ordered the the blackened salmon salad. Nothing exceptional about the salad but was decent portion and tasted pretty good. But the croissant that came with the salad was out of this world! Covered in a sweet honey jam, it was the perfect little treat to go along with my healthy salad. My date ordered the honey dijion chicken and the portion size was very generous (2 chicken breasts as well as 2 sides). He said the meal was great but he could do with a little less sauce next time. I would definitely stop at Cheddar's again next time there is one in the area I am in! I'm hooked! read more

All I have to say is DIRTY! Especially during the pandemic where they supposedly prided themselves for their cleanliness, this was disgusting. I also ordered a pecan chicken salad and it did not come with pecans or chicken. Seriously!?! read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Erie, Pennsylvania

Stopped for lunch on our way home from Buffalo, NY. Hostess sat us and told us about their new menu . We ordered chicken tenders dinner and chicken sandwich! Simon was our waiter and was above and beyond! Very good experience! read more

Went here tonight (Saturday) at 9:00pm and there was no wait at all. Server was super friendly. Decor is modern and very nice with internal brickwork, a large palm fan spinning from the ceiling, and a cool aquarium. This place is nice! We ordered the full rack of ribs and steak and half rack. Prices are very reasonable with those being under $15. Food came out quickly with a nice presentIon. Steak was okay but the ribs were amazing-fall off the bone type. Sides were fries, loaded baked potato, and coleslaw. The latter tasted really fresh and the baked potato was nice and soft with tasty toppings. Can't wait to go back here, and hope to try a dessert! read more

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I went to Cheddars with some friends this past weekend. I got this pineapple chicken and shrimp dish. The chicken was really yummy but the shrimp were almost revolting. They were all dried out and yucky. Also, there were only 3 of them on the entire dish. I got Mac and Cheese as a side and that was really yummy. The waitress was really nice. She notified us that there was a bit of a wait, which I appreciated. We were enjoying spending time with our friends so it was fine. I had ordered coffee, it was really delicious and our server was continually refilling it! So, over all I would go back to this Resturant again, I just would not order and seafood. read more

Cheddar's Scratch Kitchen - Exterior of main entrance. - Comfort Food Near Me - Erie, Pennsylvania

Service was good for 22 people. For my food order, I got the 6 oz sirloin steak with a side of French fries and sweet baby carrots. The steak had so much seasoning. It was like a lot of pepper and made me cough. It was also a bit hard to chew. The fries were good and the sweet baby carrots were good but not my favorite thing to eat. Most of the people I was with, finished there food and some didn't. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Erie, Pennsylvania

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Prior to this, I had never eaten at Cheddar's before. However, after eating the Monte Cristo Sandwich - I will be coming back for more. Maybe because I had never had a Monte Cristo before...but this sandwich was quite tasty! The batter around the sandwich wasn't overwhelmingly oily. The raspberry dipping sauce was the perfect touch! When you first bite into the sandwich, your tastebuds meet a nice warm combo of turkey, cheese, & ham. The powdered sugar & dough made me feel like I was eating a Zeppole. If you eat this, just be sure to pencil in a quick 10 minute power-nap! read more

They offer standard chain restaurant food. The prices are comparable to chains like Applebee's and O'Charleys. read more

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Bar tender was rude to not only myself but several other customers during the lunch hour on a Tuesday when it was not very busy at all. She was pretty inattentive and spent a lot of time chatting about personal stuff with others. Her tone in how she spoke to patrons was unnecessary, I would have stayed longer and enjoyed more food and beverage but her behavior was a turn off. read more

Good food for a chain. Good service. Busy, but not to noisy. New waitress, so we had to remind her To bring drinks, but she was new. read more

Cheddar's Scratch Kitchen - 8 oz sirloin steak - Comfort Food Near Me - Erie, Pennsylvania

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I usually try to eat at non-chain restaurants, but I was stuck in Erie in a snow storm (I know, it's shocking) and this place was very close to my hotel. I ordered the Key West Chicken & Shrimp as my meal with a side of the crossoints to-go. My order was ready in the timeframe specified and they had it packaged nicely with plasticware and extra napkins. The inside of the restaurant was clean and the staff were prompt and friendly. The croissants were good - light and fluffy and the honey sauce added a nice sweetness. The sweetness was a nice contrast to the spicy Key West Chicken and Shrimp. The shrimp and chicken were cooked well and were tender - it was just a little spicier than I expected. read more

Cheddar's Scratch Kitchen - Key West Chicken and Shrimp - Comfort Food Near Me - Erie, Pennsylvania

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On a day out in Erie with partner, we ate here for lunch and my goodness, I can't wait to return. I first heard of Cheddar's in South Florida and a friend there had recommended them. Some months later in Erie, PA, I decided that I finally wanted to try them the restaurant. I was not disappointed in one item or the service. From my Strawberry Frozen Swirl to the appetizer sample to my blackened salmon, everything was better than I imagined and I had some high expectations. They loaded my drink up not only with strawberry puree but also alcohol. We love a well-balanced drink. The trio sampler was delicious. I don't like everyone's spinach dip but this one made my top 5 with it's thickness and creaminess. Also very good flavor. Along the same lines, I don't like everyone's salmon and they cooked this salmon excellently. It was cooked to perfection, not to overdone or undercooked. The scale on the bottom does freak me out a bit but I got over it real quickly. In short, I can't wait to come back! Also can we get more of these in western PA? K thanks bye! read more

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Staff was really nice, however the waiter disappeared for a good 20 minutes. We finally got our food and refills. The food no one had a good meal. All sides were cold. The ceaser salad was drenched in dressing. The best thing we're the croissants but some weren't cooked the whole way through. The family loves this restaurant especially this location, but will not be returning. read more

Went to Cheddaars after the eclipse expecting a long wait. We were told 5 to 10 minutes by the girl with dramatic makeup with our surprise at the short wait. After 30 minutes I checked back as we were in the lobby and wanted to make sure we could hear them. The vapid blonde gave me the ok Karen look, sorry I am a natural blonde too, and said there were 6 in front of us. After 30 more minutes I was told 6-7 in front of us despite the people who walked in front of us checked were taken and they did not check in on line. Tired of the three standing at the desk talking we gave up and got in line on 79. Sorry I am used to going to big events in Pittsburgh and being treated well at restaurants. If we had not waited until traffic was better after the eclipse then headed out to the restaurant so the crowd would thin this would not have been a surprise. People were leaving without eating increased as we left. Poor planning for a large event and water on the bathroom floors! Glad we left hungry. read more

My family had dinner at Cheddars for Fathers Day. There were 10 of us staying in the area and Cheddars was willing to take a reservation. Things started out a little rough. Starting with the reservation I was on the phone for five minutes on hold various times. Eventually the reservation was taken. When we arrived our table was not ready because there was another large party and they were trying to just place us there. No problem. 15 minutes after we were supposed to be seated, the manager was very apologetic and bought us two orders of chips and quesos. Unnecessary but appreciated. There was also a lack of silverware which they also apologized for but addressed. Manager was very attentive and quick to address. Service and food were excellent. Table orders ranged from steak, ribs, chicken, salmon, to kids meals. Everyone was very happy with their meals and the portions were great. Waitress was excellent. Not a huge chain fan, but I would return to Cheddars in a heartbeat. Great job overall. read more

Absolutely the best! Not one complaint I could even imagine! Aleena was the best! Wish we had a Cheddars in Pittsburgh but we'll be back next time we're here! read more

The inside was very nice and welcoming and the music selection was very appropriate and really set the mood. I got the 14oz. Ribeye and at least half of it was fat and it was very undercooked. I have gotten high recommendations for Cheddar's but I sadly have to say that I would not recommend this place for a well cooked meal. read more

I swear this food can't be made from scratch. Same vibe as any other chain, nothing at all distinctive or memorable.