Sampler appetizer was really good, fish dinner was excellent, but ribs were a bit on the dry side. I've eaten here several times and I have always enjoyed the meals and the atmosphere. read more

Bad service and equally as bad food. This was my first time coming here and although the restaurant is beautifully decorated. The kitchen waa out of everything I wanted to order and the staff was rude. read more

I decided to wait until I visited Cheddars twice before writing a review. My first visit was on a Friday night. We sat in the bar area. It was pretty packed, but we were lucky enough to secure the last high top table. The waiting area was super packed. The service was a little slow, but still decent. The atmosphere is very loud and because the drinks are cheap, people get drunk! The food was okay...nothing to write home about, but decent. I had the cornmeal catfish. I've had cornmeal catfish plenty of times, but I have never had it like that. It seemed very battered, like fish and chips battered. No thank you. It tasted okay, but it wasn't what I expected. They give you a large serving (4 pieces), and two sides, so you can't really be mad at that, especially when you are spending under $10. For drinks, I had a maui margarita, which was very tasty. The extra shot of cactus juice was nice too. My total was about $16, so I left happy, slightly buzzed and full. The only issue was they ran out of coleslaw and said they would make more. After about 15 min, the waiter said they must've run to some place (food barn, food mart, I don't know) to get some more. What tha...? My second visit... Of course I told hubby about it and he wanted to go, especially for the cheap drinks. We went on a Tuesday, and it wasn't crowded at all. We got seats in the bar area and it took a pretty long time for someone to come greet/serve us. We decided to order everything since we weren't sure when we'd see anyone again. I stuck with the maui margarita. The waiter brought my drink, but the shot was missing. I didn't even think about it until I took my first sip. When I asked, he said they were out of that liquor and someone was going to check to see if they had more. My issue is this... If I am paying for a drink that comes with an extra shot, if you are out of that particular liquor, either 1) let me know and give me the option to say yay or nay; or 2) offer me a half shot of tequila or something to compensate for what you don't have. Neither of those happened. My food came and I had to ask about the shot again. He said they were all out, so I just decided to send my drink back. The drink was still good, but it was more of the principle. I don't care if I'm paying $5 or $10 for a drink...it's not free...so I expect to get good customer service. So I asked for a ginger ale, and they didn't have that. I asked for water and that didn't come until we asked for the check. Mind you, I was eating loaded fries, so I just sat there almost choking on potatoes while I waited for my water. The fries were good though. LOL Hubby had a texas tea and chicken fingers, which he said was fine. Total bill was $24, so again...how can you really be mad? I've learned to lower my expectations in this place. You get what you pay for. However, the drinks are good, and with those prices, I can see why it's always so crowded. I will probably go back, only for drinks and apps, but I need to prep myself beforehand, so I won't have an attitude before it's all over. read more

The prices are amazingly cheap but the food has flavor! I for some reason decided to order a damn sandwich, ughh....is what I said when I saw everyone else's plates arrive and tasted them. Now, the parking lot is always full, i mean ALWAYS full but this day I arrived a little before noon and snagged a table! Next time I go I will get a traditional entrée maybe the fried chicken! The prices --- man the drinks were like 5 bucks!!!! ' read more

Came for lunch on a fairly slow day. Ordered fried shrimp and fries. The shrimps batter was still raw, wet, and dripping off of several of the shrimp. (Outside was crispy but between the shrimp and crispy outside there was a layer of raw batter) Returned it. Waitress came back and told me the batter was not mixed properly and clumped up. Umm... ok. Just ordered fries. The fries looked as if they were the last few, they were heavy and overly saturated with oil and broke into little pieces. As if they had sat in oil and been scooped out at the last minute, thrown on a plate, not drained, and served. My face showed the shock. How could the kitchen send this. How the hell could the waitress bring it out to a customer. Sent it back. No, no, I would not like anything else. Never again. read more

So after living across the street from this place since its opening, I've finally gotten around to trying this place. We've tried to go twice before but the wait was always too long. We came here on a Thursday night at 7. And we had about an hour wait for 6 people. First off, the inside looks nice but we were seated in a back corner with a tiny light overhead. Aunt had to pull out a flashlight just to read her menu. The food was okay, nothing special, but reasonably priced. Paid about 4-5 dollars for a large alcoholic drink and 10 bucks for a combo plate. It took forever for somebody to even greet us though once we were seated. And once she got our drink orders, it took even longer to get our drinks. I had an okay experience overall though. However, my cousin had ordered chicken Alfredo and it didn't come with the Alfredo sauce. And when she asked for some, it took over 15 minutes for her to get it. By then, her food was cold and she wanted something else. And she had to wait again for her burger, which she ended up just taking home. I probably wouldn't return. The wait doesn't justify the food or the service. I also noticed that there were a lot of empty tables in our section and the section next to ours. But there was a lot of people outside waiting to be seated when we left. read more

We had the chicken and waffles. It was good. So was the mango iced tea. The issue was before we ordered the waitress told us all the items on the menu that they were out of... NO salmon, catfish, tortilla soup, pina colada, croissants, chicken potpie, cheesesteak.... there's was more but I can't remember it all. The chicken fingers are Very good but they need to do better about having the menu items fully stocked. That's the management's fault. And all of this was at lunch time. The wait was only 5 minutes. UPDATE We returned ti Cheddars unfortunately, the latest experience was worse. It was at 11:45 am on a weekday. It was not busy. We were seated by a hostess they literally only said a total of TWO words to us.... When we walked in she said "Two?". Walked us to a table.Then we sat at our table for 20 minutes. No waitress or waiter ever came to the table. No one even asked if we'd been helped or for our drink order. We got up and left after 20 minutes. On the way the door the hostess said "Bye". read more

Worst service ever. Slow, slow, slow. Food is below average. Server was unprofessional, poor mannerisms and slow. Took almost an hour to get 6 drinks for our party of 8 people. Food was bland. I will not return to this establishment. read more

It was a long wait, but the food was awesome!!!! Only real negative thing I have to say is I noticed some of the employees did not wash their hands after using the restroom. read more

Cheddars to me should be closed and the owner needs to come and train this whole staff, especially the managers. We got to Cheddars around 1:05 PM on Monday, June 3rd. We were celebrating my sister's birthday. The Hostess told my sister that it was going to be a 35 min. wait, which was fine with us, because we had gone there on Saturday, June 1st and the wait time was 2 hours so we left. The Hostesses up front does not have customer service training, when you walk in they don't greet you or ask how can they help you. It ended up taking them about an hour to seat us (three people). They seated us in the bar area which was very loud and noisy to the point our waitress had to bend down close to our mouth in order in hear our order. When we order the appetizer, we ordered the Triple Treat Sample, which has a combination of beef, bean and cheese nachos, crispy chicken tenders and mozzarella cheese sticks. This is when we should have known that this place wasn't ready to be of service to anyone. It took about 25 mins, before they brought out the appetizer and then we had to ask for honey mustard/ranch dressing and marinara sauce for the cheese sticks. Only after we order to find out that they did not have any more marinara sauce. They have cooks in the kitchen, why can't they make a batch of marinara sauce. Seeing the Assistant manager going around speaking to everyone, but it took her a while before she got to our table which was two tables away from her friends table, that she took very personal care of them. When she approached our table, she knew that we were not satisfied. I explained to her that you all should tell people before they order what you all don't have in stock, so that we will not be surprised after ordering an appetizer without the sauce. She waved it off making up an excuse and moved on to the next table without even trying to accommodate us whatsoever. This manger should have been sent home being that what she was wearing wasn't appropriate for her title and her position in that establishment. I thought she was just another customer. When our order came I ordered a bowl of chicken tortilla soup, but got a bowl of Potato soup instead. At this point I was ready to go. I told the waitress this wasn't what I ordered, so she took that back to bring out the chicken tortilla soup, which had little to none chicken. I ate about three table spoons and was very disappointed. She then brought out our food. I ordered fried shrimp/w steak, one of my sister's order Chicken tender platter, the other ordered steak and cheese. My shrimps were so small which they only give you four and the steak was dry, I ordered it medium well. We had to ask for refills on our non-alcoholic drinks, which too were awful, wasn't sweet at all. I believe that this place has opened too soon without the proper training and management staff. They had people standing outside waiting to be seated and they had a whole section in the restaurant empty. I asked the Hostess why they are not allowing people to be seated in that particular section, she stated, because we don't have enough serving staff. This is truly bathetic, I believe the owner's of this chain should come to Brandywine, MD establishment and retrain and get managers that are experienced in running a fast pace restaurant in this area. Also they need Hostesses that are profession and not these teenagers who haven't been trained. I was on my way out the door and two ladies asked me how was the restaurant, and I told them not unless you got a whole lot of time and you don't mind repeating yourself about your order over and over again, then please by all means go in, but if you take my advice please go and patronize another restaurant in the area, because this place is NOT ready for servicing people. This restaurant is very un-organized and the staff is not focus on their customers or maybe they have too many customers. Whatever the problems may be, this establishment needs help really fast. Maybe they can call Robert Irvine on Restaurants Impossible. read more

Each time I go there I enjoy the food and service! Only reason I didn't give 5 stars is because the floors are ALWAYS slippery and I have to walk slowly of being afraid I'll slip...Not Good! The prices are decent and I'll be going again;) read more

We were in town visiting the mister's family. And he came up with going to Cheddar's. Cool! It's Sunday and it's after church hours so that means the wait will be vicious. 30-40 minutes . But I expected nothing different. The restaurant is very nice with TGI friday prices. I had chicken and waffles, it was good and the chicken wasn't greasy or tasteless. Definitely a place I'd go to again when I'm in town. Now granted their ice machine was down when we were there, so my drink wasn't cold. IT DOES NOT MATTER! GO! read more

One is the minimum that I could go. Coffee was cold before the creamer was brought out, after asking multiple times. Everybody was done their food and still did not have the side. The service was ridiculous. I would not recommend this to anybody. The manager did remove two meals from the bill. However to do this they put the remaining three bills on one and we had to pay $50.00 each. In the words of Charles Barkley the service was turrble. read more

The food was okay, American style bland. It came out hot and plentiful. Best was the Caesar salad which had a lot of good fresh green lettuce. Service, however, was bad. It took over 5 minutes for a server to greet us. read more

Visited for the first time and was seated within 15 minutes. The place jammed packed considering it was a Monday but overall the seating was well. The food and drinks were cheap but you get what you pay for. read more

I love Cheddars because nothing on the menu is over $15. Appetizers are about $6 and under each, and you must try the onion rings, which are delicious. Drinks are great and extra strong but are reasonably priced. You can get a top shelf margarita for only $6 or $7.99. The only issue with this place is that on Friday, Saturday and Sunday, anytime after 5pm, you can expect to wait for a while to be seated, sometimes there can be a wait for over an hour for a table. But if you come early enough, you shouldn't have a problem. Customer service from what I have seen so far has been great. The waitresses and managers were very accommodating, especially when we came here for my sisters bday a week ago with a large party of 10. read more

The prices were really good, the meals we got were tasty, and the cheap drinks were made well. However, the service was the absolute worst! The server was very slow and inattentive. He never brought part of our order out but it still appeared on our bill. So of course it took him an eternity to get it off the bill and bring it back. Sadly slow service makes me question returning, but the good food and pricing may lure me back in. read more

Very disappointed, 3 friends and I went to this Cheddar's in Brandywine,3/23 i ordered the fish whitening dinner with baked potato and Broccoli Carole. They brought my dinner on a dirty PLATE, when I addressed it the waitress took my plate in with seconds returned...They transfer the food to another PLATE. When I refused it the manager was very disrespectful, the vibe I got was he thought it was normal to serve customers on a dirty plate...I contacted the store manager the very next day...He made it clear that they have over 7000 customer and my complaint don t matter...I emailed corp office never heard back from them...been month. read more

It is Fathers Day and the restrooms, both men and women's was filthy. My dad said the men's bathroom was funky smelling. And urine as well as toilet tissue was all over the floor in the ladies restroom. I spoke with the manager and he was quite defensive when we informed him telling us how many other customers have already complained to him. I don't give a d@mn who else complain, Cheddars is making too much money to be this nasty. The floors are so slippery to the restrooms that we almost slipped and fell. Please do better Cheddars, we really like patronizing your business but will not continue if you can't maintain the cleanliness. read more

This was the worst decision that I have made in a long time. My family rely on me to select restaurants because I am the foodie in the family. We had cousins visiting on their spring break so I wanted to go to a place that casual with good food and service. Well I make a Huge Mistake going to this place. It was a waste of time, a waste of calories, and a waste of our money. read more

Cheap food, wack cheap drinks. #hennyonly MONSTER COOKIE is a good desert tho !! Deffinatly can share .. cheese fries with bacon

Went back here today and we were seated immediately.Our server was prompt and attentive and greeted us with a smile.Her name was Hilda I think so shout out to her!.The food came out hot and it was really good.She checked up on us regularly and made sure everything came out correctly and orderly. read more

I love this place simply because of the prices. You really cant beat $5 drinks and $15 entrees. You'll leave tipsy and full....a great combination. The knock against this place is the service and the long wait. They actually ran out of the call things that vibrate and flash when your table is ready...I've never seen that before. We waited 50 minutes for our table and it was loud in there...like shout across the table just to be heard loud. But the food came fast and was pretty good. A large group behind us was complaining because they were waiting for an hour for their food but was compensated with free drinks...works for me lol I cant wait to go again. read more

Never had a bad meal here. And can we have a moment of silence for the swirl margarita. My pleasure are the croissants. But I would kill for the catfish platter as well!! read more

This place is so unorganized.They kept pushing back peoples wait time to be seated. They also, kept buzzing the wrong parties buzzer to be seated and then would be rude to that party because the screwed up the buzzers. They could not keep straight how many people were in each party. I think this restaurant needs new management and staff. Terrible service all the way around. read more

Sunday afternoon and nothing like Cheddars. I need to start the movement to get one in Richmond. Had the chicken fingers and shrimp, side house salad and Titos iced tea. Could not eat it all. Portions are huge. The drinks are cheap, cant get better prices at any other chain resturant. We sat down at the bar, but usually weekends are at least a 30 min wait. Its worth it. Make sure to try the hot butter croissants. read more

Customer service is definitely on point and the food isn't the type to impress your date with but it definitely is a bang for your buck. I've been to Cheddars in 3 different states and they all have been great in terms of the quality of the food all while most meals being under $12. read more

I've been too cheddars a few times ! I love their food & also drinks! Prices are very reasonable.. how can someone complain ' I've received good services . Unfortunately you would have too go too this place at a good time or else you will be waiting 30-45 mins too get seated ! read more

The past couple of times that I have been here on birthday occasions, it has been great. Their is a fair selection of entrees and meals to choose from at a very reasonable price. The drink(s) well the drink that I had was amazing(alcohol beverage). The only downfall is the wait to find a table. Would recommend calling in advance, this can be a very busy restaurant at times. read more

Apparently my last review did not meet someone's approval but, it was the truth. I find it troubling if yelp deletes reviews that are unfavorable. We were a table of five, ordered our food, and everything was great. Our sides never came so we asked the waitress where they were. She rolled her eyes but most of us had finished eating, my daughter never received her salad entree, a friend her baked potato, my wife her vegetable and myself my salad. It took 20 minutes for them to come . Very disappointed and will never go back again! , read more

Cheddars in brandywine is HORRIBLE. worst servers, worst service. I've visited Cheddars in Florida, which was outstanding. I came to this location expecting the same service. I've been there twice, both times food has been sent back to the kitchen. EVERY time i ordered a frozen drink, it has always come back halfway melted and water down. The servers are very unprofessional, management needs to work on their staff. they have many young and inexperienced people working there. If you want good service, this is NOT the place for you. I will not return. read more

Have been here on two occasions with the family on the weekend....the only downside is the wait...waited for about an hour after being quoted 35-45 mins. But once we were seated our server was on it! She was very attentive and came to our table right away. She took our drink orders and both our kids orders. To my surprise the girls meals came out super quick and they were both hot and tasty. Our meals were also hot and very tasty. The prices are amazing. I had the chicken tenders and grilled shrimp and mash potatoes and buttered off the cob corn as sides. My husband had the Cajun pasta which was also amazing. Don't forget your drinks, the cheddars pain killer is greaaat! Wonderful experience both times. Speedy and good service. The food was all hot and delish! This is a great spot for good comfort food and great drinks. read more

8 women (@Cheddars) Quoted at a 1.5 hour wait that turned into a 2 hour wait - killed most of this time at the bar ($$$$$). Waited 30 minutes more after being seated at our table. Seated/smashed into a table for meant for 6 ppl (again, there were 8 of us). No drinks, no appetizers, no wait staff, nothing... just sat us in the corner and forgot about us... We were then told to keep our noise level down rudely by a person hired to walk around and pretend to "glad hand" everyone. We finally ask to see the manager. The manager "Jennifer" only says "sorry" and comps a mere 2 appetizers for our trouble. Again we wait - another 15 minutes. To sum it up, we spent 3 hours at Cheddars, most of that time was at the bar waiting to be seated, only to be cast off like yesterdays trash once we were. This is the exact same type of review posted over and over by numerous patrons on yelp. I will be adding mine to that site as well. This was my first and last time patronizing this restaurant. I've been to every restaurant in that area on a regular basis. I've also been to other restaurants in that area with a large group like this and never had these kinds of issues. We are not unreasonable in knowing that we would have some sort of a wait but 2.5 hours is ridiculous. And then to disregard us after such a long wait and $$$$ spent at the bar. Shame on you Cheddars. Ultimately, we left, headed over to CHEVY'S to get our much needed food and drinks. We were seated in 5 minutes and eating in 15. DELISH TOO! HI MAT! WAY TO SAVE THE DAY CHEVY'S!!!! Never again Cheddars. Your customer service is the poorest ever. I wish I could give ZERO stars! ________________________________ From another guest with me: To whom it may concern, Normally, even if I receive subpar service I never feel the need to contact the company however, I feel compelled to write about my dining disaster at Cheddars this weekend. For starters, I arrived with a group of friends (party of 8) as was told it would be a 1 1/2 hr wait, in which we chose to wait at the bar. After 1 1/2 hrs were up, we asked the hostess how much longer and received a snarky comment telling us to deduct the time they told us we'd have to wait from the time we got there. Hence the start of a horrible evening. After more than two hours waiting, the hostess escorted us to our table. A table that according to her is meant to seat 6, which was pretty obvious considering how cramped up we were, but we decided to remain at the restaurant still. 30 minutes after being seated a manager (I believe) named Hannah came to our table and told us, in a not so friendly voice that we're entirely too loud and need to keep it down. So, here we are, 8 women, all over 35, cramped at a small table, being told to shut up as if we were kids. Even worse, it took over 45 minutes before a waiter even came to our table to ask us if we wanted water or needed anything. Hannah came back and said there was a shift change and miscommunication by the staff and that someone should be with us soon. To sum, the manager was able to tell us to be quiet but unable to tell us why we haven't been serviced. I was not aware there was a noise ordinance we had to follow. Even more, everyone seemed to be pretty loud, it was a Saturday evening with a rather young crowd. By the time the waiter arrived we ordered appetizers and drinks, it took so long for him to come back we decided it was best to leave and never return to the restaurant. This has been the absolute worst experience I've had at any restaurant. The staff wasn't even remotely apologetic in the abysmal service they supplied. I've been at this restaurant approximately 7-8 times in the past and find it to be getting progressively worse in all areas. read more

ok.. the food was ok... good portions.. buttttt the SERVICE SUCKS!!! -i had to wait 45mins for a table. -our waiter VICTOR was the worst. he hardly checked on us. my drinks were always empty. and the food was COLD.. omg i had the worst time over there. i hope they resolve this issue ASAP. read more

First off, I want to applaud the staff. The service is WONDERFUL. There is no way I could do their jobs. This place is always crowded which should tell you something. The prices are perfect , especially the prices for the drinks. read more

If you get there after 5:30, there is a 30+ minute wait. The service is terrible! Waited 45 minutes and apps came with the food. Food was OK, but had to go next door to get milk for my 2 year old because they were out. They were also out of peach tea and steamed broccoli. It was extremely loud. Good prices, but not worth the wait. read more

Cheddar ' s is a chain that I have a fondness for since my college days. I was so excited to hear that it has expanded up north to include this location. The food is so cheap so you can fill up even as a broke college student. But coming from a working adult, THIS Cheddar ' s is the pits. Service was painfully slow. It took us 30 mins to get drinks, an hour+ to get food. Out of control ticket times for a place that has been open for over 2 years. Food was bland, undercooked. Server was mediocre, but nice enough. Yes the prices are low, but you get what you pay for. Only come here as a last resort, but then again don't come hungry because you'll be in for a long wait. read more

This place was just ok, maybe due to my drink with the coconut rim which was interesting, I could find it in me to give it another run!

my waiter Jose was amazing! I ordered blackened fish. It was perfect. The honey butter croissant is sooo sweet but good.

This particular location is terrible! It's always freezing inside. The service is horrible. Takes entirely too long for someone to come to the table, greet you, and take your drink order. (I am talking 10+ minutes.) There was stuff floating in my water! My chicken was undercooked. Broccoli was overcooked. The bathrooms are disgusting!! Female products were stuffed in the door where the toilet seat liners should be, which were empty. By far the WORST resturant in Waldorf, a bunch of lazy people work there. read more