Went there to get a pick up truck and didn't think I was going to get it but thanks to Jose (TJ)…read more,Brandon and Kendell they made it happen thanks my guys appreciate yalll.

I want to start by saying that we have been dealing with 518 Auto for years, and it has always been…read moreour go-to place since they first opened. We have typically worked directly with Kyle, the owner, especially because our children drive these vehicles and he truly values safety. This time, however, we worked with Mark. Things started off well. I made it clear that the vehicle was for my son, and initially, Mark seemed attentive. He even asked for a Yelp review while I was signing the paperwork, but I prefer to wait until the entire process is completed before leaving a review. Unfortunately, after the paperwork was signed, the experience went downhill. The vehicle needed servicing because the battery would not start. Mark informed my son that a part had to be ordered and that the car would be ready on Monday or Tuesday. Monday passed, and on Tuesday (1/13/26), Mark texted my son stating the vehicle would be ready at 1:00 PM. When my son and husband arrived on Tuesday, things became frustrating. They were told that the temporary tags Ms. Hall had prepared were misplaced. My husband also noticed that Mark seemed more focused on selling cars to other customers rather than assisting the customer who was standing right in front of him. It felt as though my son and his vehicle were no longer a priority since the paperwork was signed. When the car was finally started, it became clear that there was no gas in the vehicle. Mark continued running the car despite this and stated he was too busy to get gas, yet the car could not be moved off the lot. The car eventually ran out of gas right there. Mark then said he would send someone to get gas. After waiting for some time, someone arrived with a gas can, filled the vehicle, and Mark said everything was fine. However, once my husband got into the car to finally leave, he realized that the windows and radio were not working. Because of this, we were unable to even check the heating and cooling to see how it worked. My husband went back inside to inform Mark, but instead of addressing the issue, Mark told him hold on, made a phone call, spoke briefly to others, stated he was leaving, and walked out leaving my husband standing in the parking lot without any explanation. Before my husband could become more upset, AJ stepped in thankfully. I want to sincerely thank AJ, Alex, Ms. Hall, and Scott for stepping up and helping us through this situation. Their efforts did not go unnoticed. They worked together as a team to help resolve the issue. While we are still waiting for the vehicle to be fully serviced, AJ and Scott went above and beyond by providing us with a loaner car in the meantime. Because of them, our confidence in 518 Auto has not been completely lost, and we truly appreciate their professionalism and support.

It's give and take for service at a Navy Federal. This one…read morewas good. Navy Federal sucks for helping enlisted customers.

While in the area, I needed temporary checks for our account. Found this Navy Federal branch…read morenearby. They took care of our financial needs quickly and courteously. Great service level overall. What really caught my attention was this NFCU branch's attention to customer & staff health and safety. Staff at the door to direct traffic, making sure customers maintain social distancing. A staff person dispensed hand santiser to each customer entering the lobby. The person asked customers what services they required. If a customer needed a credit union officer's services, the staff person took the customer's phone number so the customer could wait in the car until the officer was ready. If a teller could handle the customer's needs, the customer went in when social distancing allowed. Blue tile markings clearly indicated distances. When I got to teller, I saw a tape fence made sure the teller were six feet or so apart. Between us, a little table with a PIN pad and a tray with a pen. Nicely set up. I don't know when I'll be back in the area, but I now know where I go for my credit union services.

Senior sales person Ken has no clue to Customer Service, he's horrible…read more Service Manager Kevin is delightful Service techs are poor

I would strongly caution anyone considering buying a vehicle from Auto Connection. I've had my car…read morefor less than two years and already had to replace the engine TWICE. Now I'm being told I need a THIRD engine replacement that will cost another $2,000 -- with barely any explanation or accountability from the dealership or service department. Meanwhile, I'm paying almost $600 a month for a 10-year-old vehicle. The entire situation feels extremely unfair and financially draining. Customer service has also been incredibly disappointing. Communication is poor, calls are rarely returned, and getting clear answers about what's actually wrong with the vehicle has been nearly impossible. Every time I've dealt with the service department, I've been met with rude attitudes, dismissive responses, and a complete lack of empathy or urgency. On top of that, the payment practices feel predatory. If you fall behind, they disable the vehicle, yet they continue selling unreliable cars at extremely high monthly payments. I understand cars can have issues, but needing three engines in under two years while paying this much money is unacceptable. I would never recommend this dealership based on my experience.

Leslie and the staff at imperial were above reproach. I found a vehicle for my daughter low mileage…read moreand great condition. Leslie was OUTSTANDING Her professionalism and honesty was greatly appreciated. Thank you Imperial I highly recommend this company if your looking for a nice vehicle. GO GAMECOCKS!! DARRYL Correction on the name its Kelsey..

My husband and I had the best experience at Imperial Motors! Everyone exemplified great customer…read moreservice, All the people at the dealership were friendly and caring to our needs. We have searched high and low for weeks trying to find a great vehicle and Imperial Motors nailed it. We can honestly say they went above and beyond for us and we will always remember it. If you need a car I recommend going here. You will not be disappointed!!! Mr. & Mrs. Murphy

Great service cars are well taken care of and the salesmen/women are the best! They will work with…read moreyou and make sure you leave with a smile

This location customer service is unmatched. I go out of my way for this location because the team…read moremembers including Jessica and Yvonne are immaculate in what they do for the branch. Not only do I get flawless service but they make me feel like family anytime I step in.

My account was compromised and navy keeps telling me they need verification. It's an old account I…read moredon't use and they let someone who wasn't me get a credit card. I'm trying to fix it after they submitted fraud report they said I had to talk to security for verification. I was on hold for 3 hours! I gave called 4 times abd they won't get this fixed im being compromised and they expect me to be on hold over 3 hours! Not okay! No one use them!

This branch is huge and well maintained. Customer service…read morewas phenomenal from the moment I walked through the door. There is also a lot of tellers so the lines go by pretty fast. I was in and out in less than 15 minutes.

I was submitting a cash deposit inside with a teller. They don't count by hand anymore which is…read morefine usually.... but Their machine didn't count the correct amount - and it automatically deposits cash inside. So the deposit wasn't the correct amount. The cashier Refused to recount - terrible customer service and now I'm out $20. The representatives don't seem to care in general. They allow people to take videos inside while in line - which seems like a major breach of privacy, and confidentiality. Definitely not a branch I'll be revisiting. Go to the other local branches.