I come here all the time to cash my checks and for my money orders. Staff is very friendly…read moreespecially Lupe the manger always helping above and beyond for her customers. Highly recommend coming here.

Quick and easy place to make a PG&E payment. No line! Easy to find, but not actually in the…read moreShopping Center.

This is the only western Union that I go to. Very efficient…read moreand friendly. The best one in Bay Area.

Great service. Fast and friendly, and I'm so tired of dealing with traditional banks! Thank…read moregoodness there are alternatives. Thanks again!

it was very easy, staff were friendly and knowledgeable. I definitely recommend their servicesread more

i probably won't be going here again. i worked all day 10-7 at the airport. I got here at 7:28 only…read morefor the black young man with the glasses to tell me that he's not accepting anyone. not open the door and tell me but told me THROUGHT the glass door. i mouthed the words "but it says 8" and he continued to shake his head and turn me down. super annoying !

Don't go here!!! They are rude and would not cash my work checks. They told me to go somewhere else…read moreand refused me.

I'm going to have to give this Western Union 1 * if I could give him a negative one I would. I came…read morein here to times to try and get a simple prepaid card and both times I was unable to get it. Two people were working however they said the person that take care of this particular item was not around. Will not be coming back to this location. I was here several years back and had issues with this particular location as well

FAST LOAN!! The…read morewhole process was really quick, they put me in contact with a lender and I got the money deposited in my account the next day. Thanks!

USA Web Loan AKA 36monthloans.com AKA 9global.com is a total scam. They call you up saying you…read morehave been "approved" for a $4,000 loan, with 36 payments of $130. If you do the math that means your paying back $4,680 which is roughly 17% interest, expensive yes, but well within reason of credit cards and other unsecured loans like pay day or title loans, so I have no problem with what they are asking for. Here is where the problems began, when I google searched for USA Web Loan, I got nothing good or bad. So called them back and asked for their website and they told me that it was 36monthloans.com - so I do a little digging and according to THEIR website http://www.36monthloans.com/about_us it says and I quote: "THE OPERATOR OF THIS WEB SITE IS NOT A LENDER, does not broker loans to lenders and does not make personal loans or credit decisions. This Web Site does not constitute an offer or solicitation to lend. This site will submit the information you provide to a lender. Providing your information on this Web Site does not guarantee that you will be approved for a personal loan. The operator of this Web Site is not an agent, representative or broker of any lender and does not endorse or charge you for any service or product." RED FLAG #1 So how on earth can THEY tell me I'm approved, when they are not the direct lender and they DO NOT make the final lending decision? They can't. RED FLAG #2 Again, looking through their website I also found out under http://www.36monthloans.com/privacy again on THEIR website and I quote: "36MonthLoans.com is a gateway website owned and operated by 9Global, Inc.Through our website we collect and compile information on behalf of our third party lenders." Then you go to http://www.9global.com/ you learn that the are strictly a lead generation company - which confirms they are not a direct lender and cannot and does not make lending decisions. SO for them to tell potential customers that they are "approved" is a LIE. They are simply a lead generating front end for the lenders they work with on a regular basis. THEY cannot make ANY loan decisions, so for them to tell you that you ARE approved is fraudulent. RED FLAG#3 The Address. When I called USA Web Loan back they gave me this 1001 Bayhill Drive, Suite 209 San Bruno, CA 94066, United States of America And when I go to http://www.9global.com/contact.html I am given the exact same address. So what's the problem? Here is the problem... The Address belongs to Regus. https://www.regus.com/office-space/united-states/california/san-bruno/california-bay-area-san-bruno-san-francisco-airport Who is Regus? They are very well known executive suite company that provides MONTH to MONTH office space to companies and start ups. What does that mean? That they can change addresses at a moments notice, and with a new DBA and a new address, be back in business with NO HISTORY or NO COMPLAINTS!!! RED FLAG#4 They asked me for $150 up front as a "registration fee", again if they are not a direct lender - why am I paying anything up front? Because as LEAD GENERATION company, that is how their revenue is derived! If they are making $150 on every single loan application they submit to lenders, then if the lender turns you down, they already have their money and could care less if you get approved or not. Its in their business interest to submit as many loan applications as possible, it makes sense for them to lie and tell you "you have been approved" so that you send in the necessary documents, therefore they have their fee ($150) and a complete loan application to submit to lenders. Without the documents, they don't have a complete loan application to submit to their lenders; and without the approval lie, they don't have a complete loan package to submit. So again, its in their business interest for them to LIE about an approval, because if you believe your approved - then of course your going to send in the documents they ask for. RED FLAG #5 Complaints. - On ripoff report they have a complaint under a different name https://goo.gl/Py8N9N Not good. SUMMARY - You have someone working for a fly by night company saying your approved when you are not approved. - You have that fly by night company owned by a LEAD GENERATION company - You have a complaint of said fly by night company under a DIFFERENT name. - You have a fly by night company with NO FIXED ADDRESS, renting out a month to month executive suite, where they can easily change their name (again) tomorrow and avoid any responsibly for screwing you over. - You have a fly by night company asking for $150 up front. This is a scam. Period. Run and Run Fast.

Do they need another 1 star review? They sure do…read more I was wondering why there were chairs in the line. First time I have ever seen that. Came on a weekday around noon and there's 6 people waiting in front of me and one teller. If you want to wait 45 mins+ for a transaction for your own bank account then come to this branch. I figured people have complain so they put chairs for people to sit while waiting in line. I was on the chair for 15 mins and gave up as that one teller was still helping that first customer in line. I complain about the ridiculous line to the branch manager Arlene. She says she knows it's a long wait. Ok, so do something about it instead of having customers wait that long for their own bank acct services. 0/5 stars

The banker Han Kim messed up my application despite me verbally confirming the information multiple…read moretimes and showing a copy of the info. I don't know how you can be that incompetent. You have multiple verbal confirmation, a digital and physical print out of the info, and you still enter the data wrong. What happened to double confirming your entries? He called me a few days later asking me to come in because he needed to change it, at first obfuscating his mistake, even pointing fingers at me, before admitting that he miss-input my information. I've worked in this industry before. I know what the system looks like. Mistakes happen, sure, but the attitude is equally important. Han should have came clean immediately on the phone, apologized, and asked if I was available any time this week to come in instead of trying to pressure me to come in immediately regardless of my schedule or obligations. The avg rating you see on Yelp is accurate. Make sure you double check their work because they won't.

They've changed things up this year. You'll have to check in with the front desk before getting…read moreseated instead of standing in line. This way is more organized. There are three rows of seats, can seat for more than 20 people. Cory was super nice and had good customer service. Had a good and short conversation with him when he was helping me.

Rudest triage person (middle-aged white woman wearing glasses - don't know her name) at the…read moreentrance. I walked in looking to do my international drivers permit. She asked "what's your name?" I said "Roseanne, it's R-O-S" and she cuts me off and goes "I KNOW HOW TO SPELL YOUR NAME" Then she goes "did you bring the printed application form?" I said "oh no, sorry I didn't know i had to bring it." She goes "it's ok we have it but you only need to say YES or NO. So is it a YES or NO?" with a tone. I was stumped and said "No..." she goes, "did you bring 2 passport photos?" I said "no, I talked to someone via email and they said you guys offer passport photo services" and she goes "YOU ONLY NEED TO SAY YES OR NO". I blinked at her, confused, because I obviously said & meant no. Then she goes "So is it YES OR NO". I said "NO obviously, and you understand English, you don't need to be so rude" and grabbed the paper and walked away. I felt like complaining to her supervisor but didn't have the energy after a long work day. Hence, this review. p/s: she was extremely nice to the person before me, so I don't know if she is just picking/choosing who she's being rude to. Which made me feel singled out as a person. Ridiculous.

I've only used the ATM…read more You can get your ATM cash in different denominations! I know that's not as unique as it used to be, but it's still an (almost) automatic four stars in my book. There's plentiful parking right in front of the two ATMs, and they're both within easy view of the closest busy street. The lighting is also good. It's always nice to be able to avoid using a 7-Eleven ATM, which we credit-union members can use surcharge free. There are remarkably few credit-union ATMs on the Peninsula. Thanks for being here when I needed you, Monterra Credit Union!

Applying for a loan and the banker made a negative, hurtful comment about my body. I was actually…read moreshocked, my partner and I both were. It was so deeply inappropriate. We walked out. My partner has been a member there since it was SMCCU, a loooooong time. We will be leaving and looking at other lenders.

I went to this bank because the one closer to my home was so busy!…read moreWhen I walked in, I was greeted right away by Personal Banker Geoffrey Manalo. I was there to resolve a situation with my mother's account. Needless to say, he was very helpful, knowledgeable and compassionate. What I thought would be a long process, he cleared up the situation rather quickly so my mother did not have to be in the bank for a very long time. He referred me to the teller (Asian gal - sorry I didn't get her name). She in turn was very helpful in helping me complete my transaction, even escorting me to the ATM machine outside to be sure the transfer went through without any hitches. I don't think I would have received the same service in the first bank I went to. Thank you to Geoffrey and the teller for a pleasant experience!

The banker, Geoffrey Manalo, sitting behind the second desk from the door, is NOT an honest staff…read moreas other reviews said. Geoffrey Manalo would lure you into opening different types of accounts or credit cards by NOT explaining important terms and conditions. All he did is to push you to sign the documents. Geoffrey Manalo's work is also very CARELESS. After opening an account, my account has NOT successfully opened for so many weeks but already incurs monthly FEES. With Geoffrey Manalo this kind of deceiving employee, no wonder when I googled on the web, I found "New York State Attorney General Sues Citibank for Failing to Protect and Reimburse Victims". Citibank is not a safe place to keep your money!! And avoid Geoffrey Manalo to handle your account.