I don't normally sign on to review places, but feel compelled to spread the word about this place…read more Clarity is an absolute GEM! Exactly what I've been looking for in a spa/massage place. Clair (the owner) is absolutely incredible! She aims to make the entire experience as relaxing and pleasant as possible, from the moment you step in the door, until the moment you float out. Great location, clean, comfortable and peaceful treatment room, skilled therapist and an overall relaxing experience. Five stars all around!

You are treating yourself to one of the best massages of your life if you go to Clarity Wellness in…read moreMilford CT. Let's start out with the vibe. Claire, the owner, is extremely welcoming and kind. Water, tea, little snacks are available to satisfy our human needs. I start to relax as soon as I see her. Now to her offerings: check out the menu of services. My favorite combination is the one hour massage with a facial afterwards. This allows Claire to focus on my body massage for the hour and then my facial completes the healing. Now to the experience. Claire is a little bit of heaven. I told her that everyone's version of heaven is different. Mine is having her complete a massage and then starting all over again. There is simply no one to compare to Claire. And if you have had a personal trauma in your life, Claire is an accomplished Reiki practitioner and an overall healer. She can clear your chakras and transform your trauma, though it may take more than one session as it did me. Do you have fibromyalgia or another autoimmune disease that is persistent and painful? Claire is a healer and can help. Definitely reach out to her. You won't be sorry.

First of all, the booking process was extremely easy and the website was very informative…read more I received a gift card last year for my birthday and with my chaotic schedule did not get to use it over the course of a whole year. They still accepted my gift card and thankfully so as I decided to go for some relaxation and skin preparation for my wedding. From the moment I walked in, the atmosphere was absolutely wonderful and relaxing. The woman at the front desk was extremely kind and answered any questions I had about anything. She was super sweet! She literally walked me backed explaining their process because it was my first time being there. Everything was clean and clozy and they have a waiting room outside the immaculate bathroom with multiple, private showers and very homey-feeling restrooms (it's a whole room with a door that fully closes - no stalls or anything of that nature) and even little benches in the bathroom so you can rest your belongings there. After changing into my luxurious soft robe and slippers (think croc material, good for cleaning) I waited in the relaxation room before being individually called by my esthetician/therapist. She walked me to my individual room, complete with a sink, massage table, another bench, plenty of hooks and closets for their supplies so they do not leave throughout the treatment, except to get you a glass of water at the end . She explained everything to me and inquired about my routine and skin type and kept politely checking to make sure I was comfortable throughout the experience. My therapist was Jada Lynne and although I selected "any therapist", I was very happy with her approach, kindness and informative knowledge that I will definitely select her on purpose next time. From the facial to the lower legs and feet treatment PLUSH arm and hand massage I felt EXTREMELY relaxed as I lead a busy lifestyle and that is sometimes hard for me, I was very thankful for the good vibes and peace she radiated. As she led me back to the relaxation room after the Tranquilty Signature Facial I felt so relaxed and honestly a little disoriented in a good way. I rarely treat myself to anything and this was just that, a real treat. I sat for a few minutes, drinking water and tea while soaking up the relaxation and did not feel rushed at all, by anyone at any time. Everyone was so nice and they have a beautiful selection of merchandise/skin care/natural little odds and ends in their lobby as well. Thank you Tranquility Wellness Spa, I will definitely be back very soon! Although I live Easton, the experience and service I received will keep me coming back for more!

Jata was delightful and a perfectionist. I am on vacation and took a chance on this Spa. I…read moredecided to book another treatment while here. Very happy customer!

I walked in to ask about a couples massage and the older woman said yes we do that. I told her I…read morewill be back. I asked her how many people do you have to give the massages she said just her so I'm confused and how it could be a couples massage. I would gladly go back with my wife. I'm just not sure if they have more than one person she was unclear.

Every time I go in there they tell me I have to be an older age I went in there when I was 18 and…read morethey're like you have to be 21 then my boyfriend one in there and he's 21 and they're like you have to be 22 when my boyfriend went in he asked to see one of the rooms and there was a girl in a bikini in a shower in one of the rooms and also they force you to tip them outrageous amounts look this up and found a ton of comments saying this spot attempts to do acts to get more money out of you. Never go here. Definitely inappropriate and predatorial behavior is demonstrated here. This place got shut down multiple times before for issues like this but they say because of new management it's gotten better but in reality nothing has changed.

Great massage! Totally legit. I gave 4 stars because they need to be more conscientious of…read moreprotecting the clients modesty when repositioning but otherwise no issues.

Absolutely Excellent! All of the professionals at Massage Masters are highly skilled. I have come…read moreto trust them 100%. On all of my visits they have made me feel incredibly comfortable with the whole experience and in every way. They are very attentive and knowledgeable and very sensitive to your needs. I workout about 5 times a week and since I started regular visits at Massage Masters, my workouts have actually improved. Exceptionally good that they build on their knowledge of you as an individual and leverage that knowledge while working your body. I highly recommend Massage Masters.

Best of the best massage place I have been looking and finally I found it ( No happy ending concept…read moreI LOVE it, 60 minutes full body massage ever enough better to get 90 minutes At least

I am incredibly upset with this business. I just purchased a Groupon for my 10 year wedding…read moreanniversary. I was married on 5/31/2015 so I bought a couples coupon for 5/31/2025 on Groupon. I spent $132.00 for it. I then called to schedule our couples massage and the owner/employee said "You can't use your Groupon for the weekend" and I kindly explained that this is the day of my anniversary. I then even offered to bring in the coupon and pay the remainer (full price) in cash. For a brief moment I thought she agreed to this but I was mistaken. She started throwing out dates in June ... and July .. for me to come in to use the coupon. I then said " I genuinely am just looking to schedule a massage. I don't want any trouble" because I could sense this was spinning and spiraling. She again stated the "coupon is for the weekdays only". I hung up and tried to cancel my Groupon order. I was able to cancel the order, but now I'm stuck with 'Groupon bucks' instead of getting a refund to my card. What an AWFUL 30 minutes. This was so unnecessary and I'm not going to use Groupon again. You know why? These business owners are resentful and angry at customers who buy them. If you don't want to provide the same level of service to a customer buying Groupon, then DONT CONTRACT with them. It's not fair to punish hard working and sincere people looking to save a few bucks.

My family and I are new fans of Cloud 9 Day Spa! We recently held a private Mothers Day celebration…read morethere and the staff was friendly and accommodating. I arranged our spa day with the owner, who went out of her way to open the spa for us on a Sunday and have three dedicated professionals there take care of us. There were four of us visiting that day: my mother-in-law and my two sisters-in-law. They had wine for us, and let us decompress in their relaxation room before our treatments began. We also brought our own drinks and some cheese-and-cracker type snacks to really make an event of it! The timing of our services was pleasant and professional. With there being four in our party, we alternated services: while two of us were getting massages, the other two got foot detox treatments and hand pampering (then we swapped). The massages were wonderful! We also loved the foot and hand treatments; they were the owner's idea and made it so that two people didn't have downtime while waiting for the other two to finish massages. And did I mention the price? They gave us a group rate and we found the whole day to be an affordable and very do-able group treat! Fair prices can be hard to find in the spa world, so this was a plus! The only reason I gave 4 stars out of 5 is that I thought it might have been nice for them to ask if any of us had a gender preference when it came to our massage therapists. My sisters-is-law and I were all perfectly happy to go with the male masseuse, but my mother-in-law did not want him to do her massage. He gave massages to both of my sisters-in-law and they said he was just fabulous! We found him to be polite and professional, and he asked for feedback on his work to make sure the girls were happy. (I love a massage from anyone--male or female--but it was my MIL's first massage, hence her apprehension. She mentioned that now that she's no longer a massage newbie, she'd go with him if given the choice.) Overall, both massage therapists were great! The other reason for the rating is that the retail area in the lobby is very busy-looking and has a somewhat confusing array of beauty and boutique items. The only reason this stood out to me is because I spent 10 years in the beauty industry and think a cleaner, simpler presentation is more appealing. But don't let this deter you! The good stuff is in the back, and we were so happy to sip our wine in the relaxation room on that rainy day. Overall, great job Cloud 9!

I was a former employee here of less than a year back in 2014. Plus the spa looked cute!…read more I liked the owner initially because of Eastern European roots and giving me a chance to work fresh out of massage school.... The actual experience working for the owner was dreadful. She her staff fill out I-9s for taxes, so all hours worked and wages should have been to staff and payment was supposed to be every 2 weeks. This didn't happen. She would long texts about needing staff to wait to deposit checks because she had to pay her bills. She would constantly text staff to cash our checks instead. The few linens provided in the treatments rooms were always mildew smelling or just dirty looking. I constantly brought all my sheets, essential oils, lubricants and room decor whenever I had hours for her. I should have left sooner! I just walked out and left. She later accused me of stealing her sheets (easily could prove they were mine from massage school because my name was on them) and her less than stellar body oils. This was laughable. I actually did leave the $5 Walmart clock I used there. Would not recommend this business to fellow massage therapists or future clients. I doubt he is still working for Irena, but the only reason person I could recommend as a good massage therapist is someone named David Banks. He's the only reason I stayed at Cloud 9 as long as I did. I learned a lot about massage therapy and the industry from him. Very surprised to see this place is still open for her treatment of staff and clients. It was a huge group on place. After working for this owner, I went on to work at a wonderful business called By the Sea Day spa in Branford, they actually moved into a larger place on the green in East Haven. Seriously recommend everyone go there! I would still be there had I not moved out of state in 2017. Cloud 9 = 0 By the sea day spa= 100 I don't know how to give a review a partial 1 star but that's what it is. At least working for this owner gave me experience!

I absolutely love Walnut Beach Wellness! I have bad TMJ and have been seeing Holly for six months…read morenow and I feel so much better. I have also seen Jen Wood and she is equally fantastic! The entire space is very clean, relaxing and comfortable. Do yourself a favor and book something for yourself.

Had been having back and knee issues for a long time, and the usual stretch routine wasn't cutting…read moreit. I did some research about Thai massage after receiving one of WBW's emails and decided to give it a shot. So glad I did - Lily knows her craft well, and is constantly adding to her repertoire with new stretches and techniques, depending on my pain points. I try and go once a month, and I feel like it's an orthopedic tune-up. I unintentionally skipped a few months and immediately felt the difference when I went back recently.

Massage Envy is my go to massage chain. One of my favorite locations in CT is the Milford office…read more Why? Because of the exceptional service, which includes the front desk staff, especially Caitlin. She has assisted me with booking appointments, updating payment information, rescheduling appointments and is overall amazing in the over seven plus years I have been a member. When selecting a therapist, you won't go wrong here. I highly recommend visiting if you are in pain, are in training for an event or if you need to destress.

FIVE STARS (for the therapist only)…read more I'm extremely disappointed with my experience at the Massage Envy in Milford, CT -- specifically with how the front desk and membership policies are handled. First and foremost, my therapist Joan is absolutely amazing. She is kind, professional, and truly talented at what she does. I will genuinely miss my sessions with her, and it's unfortunate that situations like this hurt therapists who are doing everything right. Due to a financial hardship following a car accident (which is also the reason I've been receiving massage therapy), I needed to reduce my membership. I was told I could place my account on a 3-month freeze and still use my accrued sessions by paying $20 instead of the regular $80. I agreed. Because it's so close to the holidays and money is tight, my card didn't go through when they attempted to charge me a second time in the same month. When I called to understand why, I was told the $20 charge on 12/14 applied to November, and now another $20 was being charged on 12/22 for December. While I can understand the explanation, it does not change the reality that I simply don't have extra funds available right now. I asked if I could cancel my membership and be reimbursed for the services I've already paid for. I was then told my account is on suspension and that nothing can be done until I pay the additional $20. So essentially, I'm being told that to access or recover services and funds I've already purchased, I must first pay more money toward an account I'm trying to cancel. To make matters worse, the manager was not in today. The front desk associate told me she would send an email explaining the situation and that the manager would call me tomorrow. How is it that there is not a manager readily available, the way there is at virtually any retail or service-based business -- especially when dealing with billing disputes and hardship situations like this? This entire experience has been absolutely ridiculous, inflexible, and incredibly frustrating. The lack of compassion and proper management completely overshadows the quality of the actual massage services. Experiences like this drive loyal clients away and unfairly impact the therapists who work so hard and genuinely care about their clients.

I've been seeing Ana for a long time, and she is an exceptional healer and hypnotist. She is kind,…read morecaring, and truly knows what she is doing. I always feel comfortable and respected during my sessions with her. She is professional, values her clients' time, and I have always had a very positive experience. I highly recommend Ana.

Ana is still working and doing a very good job Ana helped me a lot I spoke with Ana recently and…read moreconfirmed she is still open and accepting clients I highly recommend Ana she is excellent

Went last Tuesday. Wendy for a great job. The place is spotless and the staff very welcomingread more

I returned today for a 90 min massage. Lisa provided excellent service!! I felt so rejuvenated…read moreafter seeing her. Lisa used the right pressure and was consistent throughout the massage. I totally recommend her!! I will definitely ask for her again!!!! She gets 5