First time here, and I should have gone a LONG time ago. I struggle with back hair, even with a…read morespecialty shaving tool it is very difficult. I never considered wax because of the cost. Times and priorities change.... I decided to give it a try. I had my full back and shoulders done, for just over $100 not including tip. The appointment was easy to book online. Set up an account, book the time, you pay when the service is complete. I booked both services with Cassandra. She was superb! The girl at the reception counter was very sweet too. There were some parts that did hurt quite a bit, but it is over quick. Once the was is pulled off, the pain only lingers for a few seconds. She didn't laugh at me while I was spewing a stream of curse words every time a section was pulled. She may have had to go over some spots twice - sorry! The soothing gel treatment at the end really cools the whole area off. The whole thing was over in 30 minutes, maybe a little longer. Now I feel a bit less embarrassed taking my shirt off at the beach or pool, and no worries about the reactions when a woman touches my back. Definitely would recommend.

I had to switch my location because this particular one has terrible service. I found one in…read moreshelton that is wonderful, brand new, immaculate, and most of all all inclusive and welcoming. My wax specialist Britney did a great job. There was no awkward first time jitters. I went right into the butterfly position and she waxed every inch of hair she could find. I was so happy because she was fast and efficient and had a lovely disposition! The Manager at this location Fay Alili was simply the best. I was greeted by her welcomed in and she even went out her way to tell me about the new location and inform me about some products. I bought a few items and we chatted until my appointment. It was sooo refreshing! And they are dog friendly!! I found my new home and if I need to bring my dogter she is welcome!

FIVE STARS (for the therapist only)…read more I'm extremely disappointed with my experience at the Massage Envy in Milford, CT -- specifically with how the front desk and membership policies are handled. First and foremost, my therapist Joan is absolutely amazing. She is kind, professional, and truly talented at what she does. I will genuinely miss my sessions with her, and it's unfortunate that situations like this hurt therapists who are doing everything right. Due to a financial hardship following a car accident (which is also the reason I've been receiving massage therapy), I needed to reduce my membership. I was told I could place my account on a 3-month freeze and still use my accrued sessions by paying $20 instead of the regular $80. I agreed. Because it's so close to the holidays and money is tight, my card didn't go through when they attempted to charge me a second time in the same month. When I called to understand why, I was told the $20 charge on 12/14 applied to November, and now another $20 was being charged on 12/22 for December. While I can understand the explanation, it does not change the reality that I simply don't have extra funds available right now. I asked if I could cancel my membership and be reimbursed for the services I've already paid for. I was then told my account is on suspension and that nothing can be done until I pay the additional $20. So essentially, I'm being told that to access or recover services and funds I've already purchased, I must first pay more money toward an account I'm trying to cancel. To make matters worse, the manager was not in today. The front desk associate told me she would send an email explaining the situation and that the manager would call me tomorrow. How is it that there is not a manager readily available, the way there is at virtually any retail or service-based business -- especially when dealing with billing disputes and hardship situations like this? This entire experience has been absolutely ridiculous, inflexible, and incredibly frustrating. The lack of compassion and proper management completely overshadows the quality of the actual massage services. Experiences like this drive loyal clients away and unfairly impact the therapists who work so hard and genuinely care about their clients.

just a lousy experience. she did the bare minimum and left…read moreme to sit alone for long periods of time. I wish I had felt better when it was done

I checked out Salone Aleez about a year ago and have been very happy with the outcome. Now Lee has…read moreexpanded and the new salon is beautiful. Oh, did i share that Bernadette is a master stylist?

Tatyana's fingers masterfully massaged my face as if Angels were applying another layer of collagen…read more!!!! Oooo my face is sooo soft & my shoulders, arms, hands & fingers all received special treatment from Tatyana, OMG. How blessed I was to receive such a great gift. TYBOSSMAN

Has a pedicure and lower leg wax scheduled. I called the day before and asked them if they could…read moredo one nail because my nail broke, he said yes. I get there and he said no the lady didn't come in. Okay she is the only one in your establishment's called Spa World that can do this? The pedicure was decent but was interrupted when the girl doing it had to go service another client. Mind u I had a scheduled appt. Very dark and I uninviting establishment. Charged me 7.00 to take the gel polish off which was minimal because the last pedicure I had done was in February and was given a warm bottle of water S I left. I won't be back.

At first when I saw reviews I was afraid about this place…read more.. I got 90min deep tissue massage by Karuna I felt the energy she does know how to massage with excellent massage!! Not too heavy no to light it was the best massage in this year for me I would definitely come back

Both brow sessions were highly unpleasant from start to finish. Everything from wrong pricing to…read moreattitude, lack of care and professionalism. I have no idea why all the rave reviews. Probably friends and family members.

I have been going to Michele for 2+ years now, and have received 3 services during this time…read more Brazilian waxing - Michele has the perfect technique to minimize any pain; she is detailed and very thorough. I leave hair free, feeling clean, and refreshed! And NO DOUBLE DIPPING! Not to mention, a full Brazilian wax and I'm in and out within 15 minutes! Airbrush and makeup application - great price for the service! Quality work for me (29), my mom, and my aunt. Henna brows - great application and includes brow waxing and shaping. Overall, Michele is an amazing esthetician. She provides quality work with every service I receive, super friendly, and has flexible hours to accommodate everyone's schedule. Her work space is always in tip-top condition, everything is always cleaned and sanitized. I love visiting Michele for my monthly grooming :)

Very relaxing and safe environment. Good and thoughtful massage services. Nice people.read more

I had a 90 minute massage with Leanne and she was such a professional! I have extensive back issues…read moreincluding past surgeries and current tightness in other areas compensating for the pain. Leanne was able to know immediately and helped me walk without a hunch at the end of the session! The location and inside are great. I will be back! The service here was better than most spas I've been to and better than most physical therapy massages I've had!

Glowing is an understatement, I am so cleansed, exfoliated and oiled. Collete is the best. Will…read morekeep going!!!!!

I've been going to Elm City Wellness the past year for both Community and Private…read moreAcupuncture...mostly seeing Dr. Stephanie Carey-Northrop. Having previously experienced the benefits of Acupuncture outside of CT, I was excited to once again have access to Community acupuncture. My experience was so positive, I started mixing in some private sessions for various physical ailments in my shoulder and leg. I've continued to attend Community acupuncture for monthly maintenance, such as allergies and general stress. Overall, the environment is dialed in with a solid retail offering and friendly staff.

I found the spa on Groupon and I'm happy I went. I was told what I need to be done to achieve my…read moregoal. I'm going back to fix my eye area. I highly recommend this place because they are helpful as well as truthful. They're not pushing sales being honest without being pushy. I highly recommend this place