Lila was absolutely amazing! She was responsive, always one step ahead, and a pleasure to work…read morewith. She even helped us negotiate a lower rate! Highly recommend! Literally made our dreams come true!

My wife and I were looking for a second home and since we were nearly 300 miles away we knew that…read morewe needed a special real estate agent. Fortunately, we found Ronda Bruckno and Mountain Properties, Inc. She worked with us off and on for nearly a year before we closed on a house. She is very knowledgeable and easy to work with. She made us feel like we were her most important clients. We would recommend her and Mountain Properties, Inc without hesitation.

From the owner: Experience isn't expensive. . .It's priceless. Licensed agent since 1976. Mountain Properties sells…read moreLookout Mtn real estate, cabins and vacation homes in the woods, on lakes, rivers and the brow with awesome views. We also sell homes through out Dekalb County in Fort Payne, Rainsville, Sylvania, Valley Head, Hammondville, Ider, Fyffe, Collinsville and Henagar. Let us help you find your next home in NE Alabama mountains.

Shannon Moss, the owner of Your Vacation Helper, is absolutely extraordinary! I called her up last…read moreminute, and she was still able to get us taken care of with exceptional service! We had issues trying to make our own dinner reservations on our trip, so I messaged her, and she took care of it for us in minutes! I will never go anywhere esle for my vacation needs! Jamie Nation, Gratitude Goodies Gift Baskets, Cumming, GA

Shannon has been a great resource for us as we are new to international travel but our first…read moreventure abroad was made so easy with her directions and assistance. After many times giving up on making plans in the past due to being overwhelmed, Shannon will certainly be our go-to person for help in planning travel in the future.

This was a horrible experience…read more I booked Blue Creek through Airbnb on January 29th. They approved my application same day. On Airbnb I stated that I was a student booking for a senior trip and there would be two chaperones. I did not see a minimum age booking requirement on Airbnb when booking so I booked. When I booked on Airbnb they asked for my id and I sent that in as I booked. Again, they approved same day. My trip was booked for March 13th-March 17th. On March 5th I got an email from Airbnb that they cancelled my reservation. No email from them as to why. I then called there office. The lady on the phone told me I had to be 29 years old to book. She then asked if I had any 29 years olds staying with us, because this was a school sponsored trip we did. She told me I could have one of them book it and it would be a problem. I had to them have one of the chaperones book on their website, because Airbnb blocked them from booking another person that weekend because they cancelled us so close to our date. We booked a different cabin on their website that we thought was nicer. Our chaperone booked this cabin on March 5th. On March 7th we got an email that our reservation was canceled and if we tried to book again they would contact the authorities. I was severely thrown off and confused as to what the issue was. I called them and no one answered. I left a voicemail telling them I was confused as to what happened and asking them to call me back. I then got a text message that was very passive aggressive and unprofessional. They also charged us a $100 cancellation fee when they cancelled on us! I then called them today March 10th, and spoke with the property manager, asking what happened and asking for the fee back. The guy on the phone was rude and unprofessional. He told us that the majority of people staying in the cabin needed to be over 29. (No where on their website does it say that). He then said he didn't want kids "throwing parties" at his multi million dollar properties. No parties were going to be thrown. It was a school sponsored trip with chaperones staying in the house with us. He did not care what we had to say and was very rude and unprofessional. Overall, this experience was horrible. The customer service was horrendous and their way of handling things was disgusting. We ended up getting our cancellation fee back as well as full refunds. Do not book this company they do not care!!

Stayed over New Year with this company in Cleveland, Georgia. Poor property maintenance, disregard…read morerenters safety, promise to fix broken amenities and don't, gives lip service to resolution without actually addressing the issues. They don't post less than stellar reviews on their website . When they responded to my review on VRBO ( who i booked with) they basically said sorry, not our fault, hate that happened but thanks for vacationing with us. There are many reputable companies out there to book with so save yourself the trouble of paying for something Bluecreek either can't or won't deliver and look elsewhere.

Be aware they will manage to every detail of the contract and charge you unexpected charges for…read morethings you did not do. Our stay was fine although the cabin was not cleaned and trash had not been hauled off. Then two weeks later got an email saying we were being charged $75 for loose trash. They provided a photo taken 3.5 days after our stay showing banana peels that were not ours in the bottom of an empty outdoor trash can. In spite of our email response that it was not ours they never responded and processed the charge anyway.

Rented 6 days and later added 7th day. After paying for the 7th day, I was reviewing the Mountain…read moreResort Cabin Rentals web site and I noticed that the current special is pay for 6 night and receive 7th night free. I have sent 4 emails to the management company regarding the 7th day rental fee that I payed. I have not received a reply for any of the emails I sent. I feel that by not answering my email is a poor way for a reputable management company to serve their customers (renters).

This is one awesome vacation rental spot in the Smoky Mountains. It's over 5.5 acres and the creek…read moreruns right through the middle of the property. You can't see any other cabins from here...very private. For less than the price of a motel room you get a big cabin and the communications with the owner are prompt and professional before, during and after.

Ruined our trip! Cabin dirty. Garbage off porch. Boards everywhere which is why I got two flat…read moretires from nails. I had to get two plugs in two tires on two different days. I received a mean email about damage we didn't cause. Bedroom smelled. Dug through dust bunnies looking for smell. Never found it but I was charged $250 plus $100 cleaning fee for it! Holes in loft floor over bathroom. Could see straight in! Other guests in public areas were creepy! Nope! Keep scrolling!

My colleagues and I stayed here during a challenging and bittersweet memorial service for a dear…read morecoworker. It was absolutely perfect for our needs, Everett and Lesa did amazing work making sure we felt comfortable. We found everything we needed and they were so kind. The cabins are charming - we stayed at Cabin #4. They made every effort to make sure it was a comfortable stay. Everything went so well, thanks to them for a delightful stay in difficult circumstances.