No issues. Great property management. She answers the phone at midnight, lol, I can attest to that.read more

I used Chrissy at Premier Properties Management to rent a vacation home in Murphy,NC. I arrived at…read morenight to pick up my key to the house from the company, and it was dark. She didn't leave any of the lights on for me to be able to find the property (there is one small sign almost impossible to see at night). It was raining heavily, so it took us about 30 minutes to find the business. When I finally arrived, found the lock box to the property and put the code in, there was no key in the box. Another 20 minutes later and she finally responded to my texts, saying she forgot to put the key in the lock box. She showed up 10 minutes later, and when we discussed it she promised me she would take some money off the rental. I just receive my $200 deposit back, and she didn't take any money off the rental as promised. Poor business, I would not recommend using her.

Ruined our trip! Cabin dirty. Garbage off porch. Boards everywhere which is why I got two flat…read moretires from nails. I had to get two plugs in two tires on two different days. I received a mean email about damage we didn't cause. Bedroom smelled. Dug through dust bunnies looking for smell. Never found it but I was charged $250 plus $100 cleaning fee for it! Holes in loft floor over bathroom. Could see straight in! Other guests in public areas were creepy! Nope! Keep scrolling!

My colleagues and I stayed here during a challenging and bittersweet memorial service for a dear…read morecoworker. It was absolutely perfect for our needs, Everett and Lesa did amazing work making sure we felt comfortable. We found everything we needed and they were so kind. The cabins are charming - we stayed at Cabin #4. They made every effort to make sure it was a comfortable stay. Everything went so well, thanks to them for a delightful stay in difficult circumstances.

Thank you so much to Amanda Dockery and the team at Exit. Amanda not only found the perfect spot…read morefor us, but then took shipments for us and got them to the builder so the home was ready when we arrived. She went the extra mile at every turn and the efforts of her and her office were greatly appreciated!

Thanks so much for helping us find our dream home! Not only are you all professionals (and it…read moreshows) but you are truly genuine as well! Helping us get acclimated to our new surroundings has been a great gift! Thanks again!!!!

Rented for one one yr from them. Home was supposed to be 3bed 2 bath. 3rd bedroom was attic without…read moreany ac or heat directed up there. When we pre walked the home multiple things were pointed out that she was going to have fixed or replaced and it never happened even the safety rail for the stairs to the basement. Some floors were replaced with vinyl before we moved in . The rest was old dingy carpet that they charged us 250 to clean when we moved out. Should have been replaced due to age. During the beginning of Covaid when pay checks were sporadic we were running late paying and they even charged late fees. A couple months before our lease was up I asked a question about the date of our lease. The office lady told me the information and said either one could elect to not renew the lease at that time. In this area finding a rental is almost impossible and they are well aware of that. I have 2 children and my husband. They waited till the last minute allowed to let us know the lease wasn't being renewed. Middle of December about 6 weeks after we moved still no one was living there. I also had to ask multiple times about the deposit and guess what they found things to charge me for. Its been 60 days and I am only now getting a copy of the reciepts. David Ritz and Rebecca Ritz and Mountain Country Cabin Rental should not be trusted or get your business. I have never not gotten the majority or all of my deposit back. I also have never had a landlord who didn't take care of things in a timely manner. Very disappointing encounter with them.

property: on the creek. this cabin isn't a cabin at all, its…read morea single wide trailer made to look like a cabin!! also, it has a major bedbug problem!!! do not rent this place!!!

Carol was the ideal agent to work with! Her 19 year experience in this region was such an advantage…read morebecause she not only knows the area she knows everyone IN the area. She got what we were looking for right away & pulled great properties to see. We were under a time crunch & made it into our new home with her as our agent. She's patient, professional & really knows her stuff! Can't recommend enough!

Carol was so patient and helped us find our perfect vacation home! It's everything we were looking…read morefor and more. She is amazing!