Fantastic Pedicure with Nadia!! I have baby feet when she's done and my feet look and feel great for weeks. For both a professional mani / pedi see Nadia! read more

In my search, I was looking for a new hair salon. I wanted somewhere not too far from me and had reasonable prices. I came across this place because of one of the employees, Sue. Once I found out she was working for this salon, I immediately made an appointment for a root touch-up (I ended up making a second one later on for a haircut). Sue and I go way back. Both of us worked at Ulta together a few years ago and she was my hair stylist. Once quitting from that job, I could no longer afford the prices of the Ulta salon, so unfortunately I had to go somewhere else for services. Anyways, once I found out where she worked, I made an appointment right away. When I did a root touch-up and a haircut by her, I got many compliments. Sue is a hard-worker, honest, fast, and very nice. If I have any questions or don't like a particular thing about whatever service was provided to me, I can always communicate to Sue. She will answer any question, give me advice, or try to solve whatever issue may be. I'm super happy to have her as my hair stylist! read more

Chateau Gena - Hair Salons Near Me - Skokie, Illinois

Wow!! Stopped by to get my eyebrows done and Gena did an amazing job! Im from out of town and every girl knows the struggle of finding someone you trust with your eyebrows! The salon is very clean, modern and they take COVID precautions seriously. Can't wait to come back! read more

My daughter had a facial with Tamara, as well as a hair consultation, and she was personable, genuine and very knowledgable. My daughter loved the facial and felt very comfortable and welcomed with Tamara. I got a facial from Gena, and it was fantastic! My face had life in it again, skin literally glowing! Eyebrow threading excellent, too. Very nice atmosphere, clean, warm, hospitable. Unparalleled, excellent, personal customer service. read more

I recently relocated back to Florida and one of the things that makes me the saddest, is that I can't go to this place anymore. lol After looking for nearly 8 MONTHS...I found Chateau Gena and I'm upset that I didn't find her earlier! I had visited several salons to have my brows done and they completely ruined my brows. I came to Gena as sort of a last resort-hoping that she could help me and she did. The first thing she noticed was how my brows lost their shape and were overplucked. FINALLY someone who saw it and was willing to do something about it! She brushed my brows and then threaded them and I'm so grateful for that because it's a cleaner look and it lasts longer AND it helped me to get my arch back. I also really liked her because she ALWAYS complimented me. Other places I've visited would constantly put me down in order to encourage me to buy more services to "become prettier". That kind of talk was discouraging but not Gena. Gena constantly told me how beautiful I was and it made more comfortable with her AND it made me want to come back everytime. I totally recommend this place and whenever I come to visit, if i need my brows or nails done-you can bet I'll be here! read more

Chateau Gena is amazing. Seriously. And that's saying a lot since, until this point, I hated getting anything done at a salon, and I almost never review places. I got a no-chip manicure and classic pedicure, and I got my upper lip, chin, and eyebrows threaded. I came a few days before my wedding just looking to get a manicure and maybe an upper lip wax. Gina (who did my threading) was so thoughtful and recommended threading when I told her I'd never had anything waxed before to prevent breaking out so soon before the wedding. And she did a GREAT job. I couldn't stop smiling into the mirror! Diana, who did my mani pedi, was so sweet and did an amazing job with my mani/pedi. She was so careful and precise and it turned out beautifully. The salon itself is beautiful, and they even have drinks and cake for their customers! Everything is very, very reasonably priced (especially considering the quality of service provided is on par with a high end salon) and the people are incredibly kind and thoughtful. I'm hooked! read more

Sue at Chateau Gena is wonderful. She is truly an artist and cuts and styles hair beautifully! I have been a loyal client of hers for many years. She is very talented and always gives me the BEST haircuts! No one else has ever cut my hair as well as Sue!!! Chateau Gena has very friendly staff also. The salon is nice and tidy and decorated very pretty as well. I felt very welcomed and comfortable. I would definitely recommend this salon. read more

This review is LONG overdue. I wanted a place close to home to try out and was a little worried being I am African American. I like to invest locally in the community I reside in and this salon is close to my home. I called the salon and explained I had extensions and the services I wanted. They scheduled me the same day with Sue. Sue immediately made me feel like family. She introduced me to other staff, explained their role at salon. Sue is a great stylist, but also a wonderful person. I explained how I was a bit nervous because I have anxiety around people. I don't know how she managed it in a salon busting with people, but she managed to get me a wash bowl solo and then back to her station. She even distracted me while styling my hair. Sue is just an example of the good energy in the salon. This team appears to be amazing based on the way I've seen other clients looking when they leave the salon. During my intial visit Sue explained product she was using and why, got more detail on my style. When I got home post appointment my boyfriend was like,WOW! I have to admit every time I leave her chair I feel glamorous. The salon is gorgeous space and the other staff is so friendly and kind. Talk to the receptionist!! She is super knowledgeable about all the product and services. I'm so happy I moved to Skokie and found this gem. This salon would be worth traveling to read more

I am disappointed to write this review because I have been a loyal client for over 2 years. I had gotten my eyebrows threaded a week ago. Within that time period, I experienced stinging sensation for an usual time which lasted for 4 days. Thereafter, severe itching began around my eyebrows along with inflammation which then later turned into redness with clustered bumps filled with pus. I contacted the salon to explain the matter in hopes of Gena would possibly be willing to have me come in so she could evaluate what may have caused the irritation. Rather, she explains to me these symptoms don't happen from threading and maybe I am allergic to threading(have been getting this procedure over 15yrs never had this happen) or may have gotten bitten by insects or ants and should go see a doctor. I was absolutely appalled by the response as I assumed she'd be empathetic in her response considering her level of expertise. I went to immediate care right after speaking with her and learned that my symptoms are that of folliculitis which is caused by the pulling of hair from the follicle and may had some bacteria that entered causing the skin to be infected. Typically, Gena cleanses her hands, but this day, I do not recall Gena doing so as she was in a hurry to attend to her next client promptly. I was prescribed oral and topical antibiotics. I am very big on customer service from establishments that I give my business to. If Gena approached the matter in a different manner and took accountability of the work performed could very well have caused this and consider a different method of service for next visit, I would not be researching for a new esthetician. read more

Chateau Gena - Irritated pus filled bumps with swelling and redness. Medication has been applied to alleviate discomfort. - Hair Salons Near Me - Skokie, Illinois

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Found this new place to do my nails.... And let me tell you, it was the best job I've ever had! Ask for Diana. read more

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Very happy with Gena's facials. She is the owner, both competent and gracious. Also generous to a fault with the goodies she provides for customers. Reasonable prices. read more

One stop shop. Everything you need is here. Everyone is super professional, kind, and they do a fantastic job whether it be hair, skin, nails, etc. Highly recommended! read more

I walked into this amazing salon and couldn't get enough of the beautiful and very extraordinary decor. To top it off, the services are endless, I sat down with a girl named Diana to do my no chip manicure, and I have to say it was a Great overall experience she's very professional but makes you feel like she's already your friend. Has great attention to detail. My nails are very hard to deal with I have oil nailbeds and even a no chip chips!! but this girl managed to keep the no chip on and stay on for a while. I'm so happy with my nails and I will be returning soon Thanks again Diana! read more

I absolutely love this salon and the wonderful people who work there. I have had 2 manis and a pedi with Diana she's the best! Her pedicures are very relaxing and the lotion she uses is so soothing. I also had my eye brows done by Gene and she did a great job at fixing my last hack job. I recommend this place to everyone. read more

Chateau Gena - By Diana - Hair Salons Near Me - Skokie, Illinois

I went here for the first time after seeing the yelp rating to get an updo but was sorely disappointed. Sue was my hairdresser and from start to finish was very unprofessional. I specifically asked her to do specific things and showed her a picture but she ignored all my requests and did whatever she wanted. She was rushing the entire time and barely room 30 min to do my hair because she was highlighting someone Else's hair at the same time! I was so upset afterwards and the updo was not worth the $55 I was charged. My advice do not go here! read more

I've been going to Gena for 15 years+. She's the only person I trust to touch my eyebrows. She's the best!!!

First time here and i would totally go back again. Gena is great, she is officially my go to for eyebrows. She really listened to what I wanted, so personable. Joanne Thomas did my hair and makeup, she was excellent. Really listened to how I wanted my eye makeup done and did great with my hair. I would totally recommend her to anyone who needs to get ready for a wedding or any major events. This ambiance of the salon is glamours. One of the most beautiful salons I've been to. read more

Elegant and welcoming! I walked in the door and felt like I had stepped into a welcoming, warm, and luxurious space. The people greet everyone with warmth and joy. The space is luxurious and calming. Gena cares for people and their wellbeing. She has created something very special for all of us! read more

Chateau Gena - Panoramic view! - Hair Salons Near Me - Skokie, Illinois

This place was terrible. I wanted a blonde BALAYAGE for prom and they gave me unblended blonde and orange highlights. Then Sue insisted on fixing it THREE days before my prom and she literally colored the top of my head RED and the bottom half was bleached. It was gross and my hair was falling off. There was no blending whatsoever. I had my hair dark brown for 9 months so it can grow out and so I can go back to blonde but she completely RUINED MY HAIR!!!!! read more

Went here for the first time for a no chip mani & reg pedi...the venue is beautiful & well kept. They don't "specialize" in nails, they mostly do hair and lots of other facial services. My service took 2.5hrs! This was way too long for a mani/pedi. Each technician has their own set of nail colors and mine didn't have many to chose from, which is a big deal when getting your nails done. Everyone was friendly and welcoming. They get 5 stars for their hospitality. For nails, I don't recommend it unless you have your heat set on a technician. read more

After reading good reviews about Rita decided to give it a try. Beautiful Salon, great service! Very happy with my haircut. Rita is very professional stylist.I will go there again. read more

I got my first facial ever by Tamara at Chateau Gena and I'm so glad that I did because my skin has never looked better. Really congested areas of my face like my chin and nose are so much clearer and smoother after one session. I was kind of scared to get a facial because people always talk about how painful they are but Tamara was really gentle yet effective with any extractions that she did on me. I really loved how she took time to ask about my skin and my lifestyle to see what could be causing my skin issues. Afterwards she gave me product suggestions for my oily skin type and what I could use to gently remove hyperpigmentation on my cheek. I'm going back in 6 weeks for another facial and I can't wait! read more

One day while driving down Dempster street something made me look to the right and I saw Chateau Gena decided to stop in to see what it was all about and I'm so glad I did! Love Chateau Gena ! The owner Gena is a class act! Charming and welcoming ! Makeup application , Facials, waxing, mani pedi and hair services are all done to perfection. A special shout out to Diana my nail technician , my nails have improved 100% since she took over from the last shop I used to go to. When Gena did my makeup I looked incredible ! Highly recommend Chateau Gena!! read more

As Holiday season would have it, Chateau Gena is a godsend. It has a relaxed friendly atmosphere-no snootiness or judgment here. It's great service without the snooty. Diana, the nail technician, is a sweet person who is up for chatting, but can also pick up on my vibes when I just need to relax. She is so precise and careful with my feet, which means a lot as I am diabetic. Don't get me started on the owner, Gena! She might be one of the most genuine generous people I have met. She always fits customers into her schedule. Her threading is fast and contours the face perfectly. She gives amazing facials and is very sensitive to clients needs! They don't try to oversell products here and the prices are a steal! I've been to the Peninsula, Red Door Spa, and done my fair share of time in different beauty arenas. This place is a gem! Rita does amazing cut and color for a more than reasonable price. She's very custom and gets what I want and I CHANGE MY MIND A LOT lol. She does fun and conservative. By the way, Sarah at the front desk makes you feel right at home. Welcome to your holiday blessing! read more

Loved my haircut and blowdry with Rita! Barely had to explain what I was looking for... She knew exactly what I wanted/needed. I have a hard time finding places that can do a good blow dry. I feel like I always end up coming home and fixing my own hair- however, with Rita... It was perfect... Didn't have a change a thing! Definitely someone I'll be come to in the future for random blowouts and haircuts! Not to mention- the place itself is very nice! read more

This spa/salon was a great find! I scheduled a microdermabrasion with Tamara was not disappointed. My skin was the worst it had been probably since high school and in serious need of some care. Tamara was very knowledgeable and efficient in her assessment of my skin, what I could do currently to manage it, and products that would help. The microdermabrasion was wonderful and gently done to help clear my skin. She explained the process and products she was using as she went along. Once she finished, Tamara had a few suggestions for me to continue treating and taking care of my skin. She was so pleasant and great at her job that I'll certainly be returning. Definitely recommend! read more

Shout out to Diana for hooking it up! French mani pedi and it was better than any other nail technician. Will go back to try out other services as well. read more

After coming in for a no chip manicure I fell in love with Diana's work! She's absolutely amazing and thorough. I finally booked an appointment for a pedicure and she did an outstanding job! I have never experienced such a flawless pedicure in all my years of pampering. Go see Diana you will NOT regret it! read more

I am so overwhelmed by how gorgeous my hair and eyebrows are. I found Marlin (hairstylist) and Gena (skincare and makeup) through my sassy friend George. First let me say I am extremely picky and I value customer service, honesty, flexibility, a great environment, positive and clean atmosphere, a good value, and all of these are aligned with the service that Marlin, Gena and team provides. By far one of the best experiences I have had in a very long time. It also helps that they are full service so for a busy executive like myself, every minute saved is worth it!! Also, they have so many cool beauty secrets, picks and finds... check them out, you will not be disappointed!! read more

Amazing staff and and community. Once you arrive you never want to leave! Number one place for all your beauty necessities!

Rita is the best hair stylist and I knew right from my first hair trial for my wedding that I could trust her. A week before my wedding, she put highlights in my hair that were stunning and looked natural at the same time, and prepped my hair for the big day. Then on the big day, Rita truly went above and beyond to make sure the morning and evening hair styles were exactly how I wanted and didn't stop until I was happy. I was so fortunate to have her there with me on my wedding day, as even when my family was fretting and stressing out, Rita's presence brought everyone calm and peace of mind. I could not have asked for a better hair stylist for my wedding day and feel blessed to have met Rita. read more

This was my first time coming to Chateau Gena. I loved my haircut and blowout with Rita! She did such an amazing job. She is easy to talk to, offers great advice, and very personable. I hadn't cut my hair in a while as was weary of taking two inches off. She was understanding, gave her professional opinion, but she made it clear that it was ultimately my choice. She let me know what she was doing every step of the way and guided me through the entire process. Coming out of the chair, my hair never looked better! The salon itself is very clean, modern, and chic-looking. Complimentary food and beverages add a nice touch and the atmosphere is very inviting. The other team members were very nice and the work environment seems as though it is more like a family than a salon. I would recommend Chateau Gena (and already have to my mom and sister) and am definitely coming back! read more

Outstanding service from the best in business! Modern and trendy facility. State of art equipment. I highly recommend it.

I love this salon. Everyone is friendly & the place is always clean! Jackie is the BEST hair dresser! I love everything that she has done for me. I get complements all the time. I would highly recommend this salon & especially Jackie! read more

I am so particular about my hair and usually have to micro manage whoever cuts my hair ( yes i'm that girl) however, at Chateau Gena I let Sue take complete control! She is the only person I have ever let cut my hair wet( i usually only do dry cuts) however, she is so fantastic!! This place is by far the most welcoming and all around fun hair salon I've ever been to. I drive from the city to come here because of how amazing Sue is. I wouldn't trust anyone else with my hair!! 5 star is low because this salon deserves way more than only 5 stars!!! Thank you so much!!! read more

I had a great experience at Chateau Gena. All of the staff was extremely kinda and welcoming.

I'm in town visiting from Atlanta & had an awesome experience here!! Rita works wonders! Highly recommend!

I love this salon. Diana is doing my nails and i love her. she doesn't waist any time massaging the legs or hands but latterly handles them 100% of the time spend. She makes sure the legs are soft and looking good. not missing any details. i can go abut 3 to 4 weeks between the pedi's with her. on one of the dya when she was busy and i did not have any other time, i did go to another salon, they seemed good but within few days i start seeing the dry skin coming back. since them i make sure to be more flexible and got to diana only. my only thing is, i never can remember the name of the salon so it takes me few minutes to find it every time i need to book the appointment. everybody in the salon are very freindly. read more

Gena is hands on to her clients. She gives advise and shares her expertise to clients. I'm lucky to experience her waxing & threading expertise. I will most definitely come back! - Nina read more

I have had nothing but good things to say about this salon. My sister and I have been seeing Gena for many years- we call her the "eyebrow guru". Rita is great for laser hair removal (saw impeccable results and we always had a good laugh). Diana is a great nail technician. I can't remember who did my facial but that was lovely. Everyone here is very warm and welcoming. HIGHLY recommend going here for any service!! read more