I loved Grammy parents & I got to make friends with the roaches :3 it was really niceread more

Avoid this place at all costs! While some nice folks live there, management is totally…read moreunprofessional at best. I needed a statement during the Covid rent relief. They flat out refused to provide one twice. CA was supposed to cover two more months rent. They didn't and management never informed me. Got cockroaches? Never mind your schedule. Jump to theirs, or allow them access to your apartment while you're gone. I'm not that trusting. Owe them rent? They didn't bother telling me when I moved out. They never bothered contacting me. Rather they sent me to collections a whole year later.

What sets Kingsbury Villas apart from other places is their manager Jennifer. She is the most…read moresweetest person and makes sure everything runs smoothly at this apartment complex! There is a swimming pool, laundry, and bbq grill on site. Street parking can be packed but tenants get a parking spot so it wasn't an issue for me. I also had a storage unit in the garage, which came into great use. Ralph's grocery store and many restaurants are super close to the building. The landscape is well taken care of and everything is kept very clean. You can expect a pleasant stay here with an awesome manager like Jennifer!

What makes this place great is Jennifer! She makes sure everything ok, and is willing to help you…read moreout when ever you are in need. The move in processes is super smooth too, because she gives you a folder with everything you need..from bath tub cleaning instructions to some food places she recommends! I no longer live here anymore, but one day one of my package got sent there by accident. She helped me collect it and kept it save in her office until I came to pick it up! She's legit the sweetest. The only downside living here is if you have two cars in your family, there's only one parking space available, so you'll have to find street parking for the other car/cars (which can be a real pain since there are so many apartments tenants fighting for the same street parking) All in all, nice apartment complex with a nice on site manager.

I am going on my 2nd year living here and I love it. It's a very peaceful and quiet place to live…read more Monica (The manager) is awesome! She always makes herself available on her cell phone and is very prompt in completing all tasks. Whenever I have a question or concern (which is rare) I just send her a text and provides me with the answer I need. We recently had an issue with one of my wife packages that mysteriously disappeared, we mentioned it to Monica and she become our Sherlock Holmes. The location has 24 hours surveillance cameras and she was able to locate and return our package within a couple hours. That's what I call going above and beyond the call of duty. The place is always very clean and kept up to date. The pool is always clean and have great to have, especially in the summer months. Another thing that I like about this place is that our electricity is included in the rent and there are other utilities that that we are billed for but there are very minimal. Overall I am enjoy my time here in South Aqua Apartments.

I really enjoy living in this complex. Monica is great, very professional and trustworthy. She…read moregets things done in a timely manner. Monica made my move so easy, and made me feel right at home the 1st time I came to look at my apt. The complex is always clean, from the pool area to the laundry room, everything is well taken care of.

It saddens me to have to write a negative review about moving into Lassen Village. My hopes of…read moremoving into this building were big. I jumped through the hops that the leasing office put me through, and I made it into the apartment. I was so excited. During the approval phase, the leasing office struggled to provide the accurate version of the application and lease. The forms were revised numerous times. Once the document was revised, the leasing team, Ashley and Jennifer, would rush me into getting me and my daughter to sign because I could lose the apartment if I didn't send back that same day, little comments like that. I am not upset that the forms required multiple revisions, that's not that problem. The problem was the approach from the leasing team. When I asked Jennifer for support on the final lease agreement, I was denied and told, just to go to the email. I asked if we could do it together on move in date since there seemed to be a step I was missing, and I was denied. Moving day arrives, Saturday, 7/5/25. I made a mistake and previously selected the wrong liability amount, I attempted to adjust my policy two days prior the move in date but the renter's insurance company did not respond before my move in date. So, I had to buy a second lease on my move in date to ensure I didn't have to pay the Moving Company for nothing and it's a three-hour minimum, so I couldn't cancel my move in date. I accept the error on my behalf of not following the proper instructions to select the $300,000 limited liability. To correct my mistake, I purchased second policy until the renter's company can fix my initial policy. I had this corrected before asking for the keys. During the time I was talking to Jennifer about the revised renter's policy, her customer service skills were non-existent. She appeared annoyed with me and was short. To make matters worse, she told me she could change my move date if I couldn't get the revised policy. I was stunned at her suggestion since I had mentioned earlier in the conversation that the movers were loading up already. I found this disappointing because moving is stressful and I have not been unkind to Jennifer. This company wants a lot of details before moving in, that's fine, I provided it to them so I don't understand the animosity towards me. Some friendly and kind customer service would have been helpful on the day I was moving. Based on Jennifer's reply, I became frustrated and hung up the phone. I later realized that I had to take ownership of selecting the wrong policy amount, so I called Jennifer, and I apologized. We moved on from there without any issue. She thanked me for my apology. I went into the office, finalized what was needed from me, and I went on my day. I was not aware she was still upset with me and that Ashley would later confront me in a harsh tone about the past and resolved situation. Come Tuesday, 7/8/25, I walk into the leasing office to show Ashley new pictures of the damage I am discovering in my unit as I unpack in certain areas. As soon as I mentioned I had pictures to show her, Ashley boldly stated how she would not have let me move in on Saturday without having a copy of my daughter's ID. Then her scolding rant continued until I interrupted her to defend myself because at that point, Ashley was mad and squinting her eyes as if she wanted to jump out of her desk share and lunge at me. Meanwhile, Jennifer sat at her desk quietly. Ashley then stood up and stated how I was rude to Jennifer on Saturday and how I was previously rude to Ashley. I then mentioned how Jennifer and I had addressed that situation respectfully and had move forward without any issues since then. Ashley also offered to cancel my leasing contract if I was dissatisfied. Please tell me who wants to hear about having to find a new place to live after paying $1,500 to a Moving Co. Ashley's approach was unprofessional. It felt like an ambush when I walked in there when I just needed support to get the issues in my apartment corrected. For example, the corners of the wall and ceiling were not painted in several rooms. The shower stopper didn't have the proper stopper, the stove filter was full of drywall dust, the dishwasher has orange left over something in it, the bathroom cabinets had black dust. I will upload the pictures. The apartment was in horrific shape, but Ashley is upset because I didn't give her a copy of my daughter's ID? She didn't do a final apartment walk through. The issue that made me write this review is a questionable comment made 7/9/25. This comment came from Vince in Maintenance. He stated, "if she keeps having issues with her apartment there's going to be an issue". I'd like to understand what he meant by what? What is his intention? Why am I at fault for the apartments poor condition? My daughter heard him from the hallway. I emailed the Applications guy, Alex Diaz, but I have not gotten a response from him. I can't even ask for my mail box key.

After living here for almost 2 years I have to update my review to be more accurate. This place…read moreseems really nice at first but there have been some things I experienced as a resident here that make me upset. The elevators are constantly down. Currently the west elevator is down and management let us know it would be down for 3 weeks, no reasoning or explanation. It has already been down maybe 6 times this year. Each time for weeks or even over a month. Accessibility is not their concern at all. They will send repeated email communication about "balcony inspections" dictating what we can put on our balconies and anything that's "unacceptable" to them needs to be removed. Why don't we focus our energy into fixing all the problems instead of what people are putting on their PRIVATE balconies that we pay to rent. This past summer they let the entire pool turn green. I repeatedly called them to let them know that the pool was looking greener every day but they kept insisting the pool man comes every week. I told them that in that case he's doing something wrong, the pool is freaking green. They continues to make excuses. Eventually they cleaned out the disgusting pool, probably after many more people complained. The "gym", if you can even call it that, has minimum 2 broken machines at a time. There's 2 treadmills, 1 is always down. There's a bike that has literally never worked. The other machines work ok, but it's frustrating that there's never a time when all the machines work. On top of that it's so freaking hot in the gym room, they don't always turn the ac on. During the summer we would work out and be pouring sweat from the heat, it would be 90 degrees in there. Nothing that a quick dip in the disgusting pool won't fix. The tenants are mostly college students, sometimes riding their electric scooters in the hallways. No one ever stops them or says anything. Today they decided to test the sprinkler/smoke detectors in our apartments by having them loudly beep every couple minutes. They barely sent an email out the day before saying they would be testing them for 2 days lasting 10a to 3p! I was woken up by the extremely loud chirping of the smoke detector. I work overnight and had barley been sleeping for a few hours. I repeatedly called the office to see how long this would last or if they can stop so I can sleep first. They never picked up. In the middle of their business hours on a Thursday morning. They let the phone ring and ring and go to voicemail each time. It honestly felt like they were purposefully avoiding answering the phone to not deal with the upset tenants. They do not care about keeping up the amenities. Last summer, the HOTTEST summer on record, many of the ac units in the building stopped working. They gave us small window units to temporarily use. These units used sooooo much electricity and skyrocketed our bill. At the time I asked a gentleman working in the office if we could have some sort of rent discount for the month considering our ac was out for about 2 weeks and central ac is considered an expensive amenity that was no longer being provided. They avoided the question and basically told me to ask again later when they fixed the air conditioning. They told me that we would get a discount based on how many days the ac was out. We never got a discount. My roommate works from home and had to live in 90+ degree inside temps for about 2 weeks. The only people who are genuinely hardworking and lovely people are the cleaning and maintenance staff. The cleaning crew is so sweet and kind. Maintenance department is quick to respond and shows up to fix small problems almost immediately sometimes. Living here is not the worst, but it's also not the best. There's a lot of shortcomings. I only base these off of what they promise and charge us for. When we are paying for amenities that we are unable to use for significant periods of time, this is a shortcoming. When they advertise **sparkling pool**, **amazing fitness room**, 2 **convenient** elevators, they are over exaggerating. There's a pool, it's cleanish. There's 2 elevators, but 1 or BOTH are often not working. There's a fitness room, BUT half the machines are broken and it's hot as a sauna! Ironically the actual sauna's in the fitness room also don't work and never have. Overall it's not a terrible place to live, but don't believe that everything is as advertised.

I've had a great experience with the team at IMT Bella Sara at Superior. Ennase, the property…read moremanager, is professional, attentive, and truly cares about residents. Keith, the assistant property manager, is always kind, helpful, and quick to respond. Daniel, the service tech, does an excellent job--repairs are handled efficiently and with care. Sir, the maintenance manager, leads a solid team and makes sure everything runs smoothly. Overall, the staff here is reliable, friendly, and genuinely supportive. It really makes a difference living in a community where management and maintenance work so well together.

Thanks Daniel for stopping by and taking a look at our washer I submitted a ticket and maintenance…read morewas fast to respond!

Super thankful to Rowena for all of her help! Rowena was…read morequick to help me find an apartment, and was nice

Rowena was extremely helpful, kind and compassionate. She's a true gem and I thank her so much for…read moreher assistance throughout the application process.

I love my two bedroom apartment. My roomy and I could not have been happier when we moved in. The…read morebuilding is quiet and we feel safe here. Rudy who rented us our apartment was great. He made sure everything was ready for us when we moved in and was a pleasure to deal with throughout the whole moving experience.

From the owner: Welcome to The Woodside Apartments…read more Welcome home to Woodside Apartments. Situated in the charming neighborhood of Northridge, California, you'll find a master-planned apartment community offering an impressive array of features and conveniences. Our one and two bedrooms include a cozy gas fireplace, a refrigerator, upgraded counter tops, and so much more! At Woodside apartments you will be able to wind down in our hot tub or go for a swim in our pool. Catch up on your laundry at our convenient on site laundry facility or entertain your guests at our BBQ/picnic area. Our location offers both convenience and luxury. Enjoy being close to CSUN, Northridge fashion center, and an array or marvelous restaurants and entertainment options.

We have been perfect tenants of Orion Garden apts for years. There is ALWAYS water problems. We are…read morenow stuck over 72 hours without water, an apology or an update. There is a roach problem and they genuinely don't care about you.

Well, this place is now under new ownership and new management. I must say that new management is…read moreon top of things. You're just one phone call, or one email away. The other day my showerhead was leaking, I called maintenance and they were there within 20 minutes to fix the leak. Katie the new manager is awesome! She replies to my emails and calls me just to follow up. Thanks Katie!

I recently moved into Woodley Plaza Apartments within the past month and I have been very pleased…read morewith the set-up and general quietness of the location. The neighbors seem to be very nice and I get a sense of community within this facility. What I specifically wanted to highlight was the outstanding upkeep and maintenance services support received from Jose, Crystal and Hector. Specifically, the maintenance services offered by Jose and Hector have far above expectation! Since we are new to the community, we had some minor adjustments which needed to be completed within our place. What strikes me as the most impressive part of our experience is the thoroughness and attention to detail in relation to the services provided. Their follow-up on the services to ensure everything was going well was greatly appreciated. Thanks you for the wonderful service and look forward to my continued stay in the location. Dr. Milton