My boyfriend and I lived at Crossroads apartment for almost 2 1/2 years. The entire experience was amazing because of our apartment managers, Christian and Joanyun! Anytime we had maintenance questions, parking questions, rent questions, etc., they always came through with a solution or follow up. The maintenance folks were always on time and fixed things as soon as I submitted the request. Everyone was friendly. The washer and dryers were accessible and I never had an issue with using it. That was a plus since we did laundry weekly. We loved how clean the apartment building was both inside and outside. If announcements were made regarding construction or rules, it was communicated to us well via posts around the building and email. If you are looking for an apartment near the freeway, grocery stores, and is quiet, then this is the place for you. This was our first apartment together, so we thank the managers for making this experience easy-going and memorable. read more

After looking for a long time on Craiglist and losing hope, I stumble upon this add that looked too good to be true. I read the information and searched for reviews online and found that it was in a great neighborhood. I was already convinced that the apartment had been rented, but I decided to call anyways. To my delight, Vanessa (the Building manager) told me that the one bedroom was available and that I could see it the same day. As soon, I walked inside the building I knew that I had made the right choice. Vanessa is smart, kind and very accommodating. Customer service 5 stars!! During my application process she went out of her way to meet me on her day off and get all my documentation approved. I had a small issue with my documents but she was able to get me approved! I love how CLEAN the building is! Vanessa has OCD so believe me, I am so thankful for that. It's quiet, clean, affordable, in a great neighborhood. Unfortunately, the place does get filled up fast. A few hours, after I put my deposit down someone else had taken the next available apartment. read more

My husband and I were resident managers at this property from June 2009 until October 2010. We left for personal reasons, as it was time for us to move on and be closer to family. Our experience with tenants was a very positive and enjoyable one. Everyone was friendly, respectful and courteous. It felt more like a tight-knit family community instead of strangers sharing the same building. Regarding Carlo, Inc... I have to fairly say that the company was supportive of managers, worked with tenants who were having difficulties, and always expected the property and units to be maintained to the highest standards. They did not stint on making repairs or renovations, and always responded quickly to emergencies. For the most part we enjoyed ourselves and still have great memories of our time there. read more

It's been about a year and 10 months since my girlfriend and I moved to LA, all the way from Virginia. Since then, Crossroads Apartments has been our home away from home - we can thank our resident managers, Joanyun and Christian for that! Aside from being super nice and accommodating to us, they are hard workers as you'll always see them cleaning and taking care of our building. It's reassuring to know that they've got our backs whenever we need their help. It's our first time living on our own and we couldn't be any more satisfied choosing Crossroads as our first apartment. Our building and unit stay maintained, rent is affordable, and our neighbors are respectful. I'd definitely recommend Crossroads Apartments to anyone looking for a place to live in the valley! read more

My boyfriend and I have lived in Virginia with our families all our lives and this was our first time getting our own place together. We were both new to the whole process but Rachel, our resident manager, was super friendly, accommodating, and guided us throughout the way. She could relate to us as her and her husband had driven across the country to get to LA as well! While other apartment communities took a while to get back to us, Rachel was swift with her responses and went out of her way to do a one on one video tour with us around the apartment home, building, and street. Had a few hiccups with our documents and paperwork but she made it a lot easier for us. Overall, we love our new home. It's in a great location, very clean and organized, and would highly recommend Crossroads Apartments! read more

I absolutely love my apartment at Crossroad! I have never lived somewhere so clean with such respectful neighbors and easy to deal with management. Vanessa has been an extremely helpful manager. She did everything she could to get me approved for my unit. Everything was brand new when I moved in including carpet, flooring, sinks and the toilet. We only have 25 units. We each have our own parking, the washers and dryers are always available when I need them in the time allotted, and we also have a patio with a BBQ. The rare time I needed maintenance, the managers were able to accommodate in the same day. I love this complex and definitely recommend if you're looking for a place to live. read more

Amazing customer service! Very clean quiet and quant...some place I would have loved to lived. Vanessa was extermely patient, informative and generous of her time. read more

This place is very good! I I actually did find this place thru YELP... What are the odds! And now I live here. Like other reviews said, is very clean here. Nice cozy apartments. Manager Vanessa was very helpful with my application and understanding with the situation, I moved from San Diego. Now all is approved, and I can call this place home. It gets pretty loud on the street, but is to expect given it's right on the busy Sherman Way, but double glassed windows cut 90% of outside noise, very good! Huge walk-in closet with a door is a nice addition as an "extra" room... All utilities are included, except electricity and gas. Good place to live. read more

Vanessa is such a sweet manager. You can tell she really takes pride in the beautiful appearance of her building. She also is very attentive. read more

I just wanna start off by saying vanessa is the best property manager ever! I lived there for 2 years and everything went well. The property is a great place and I never had a problem. They took care of us always! The manager vanessa is very nice, kind, helpful, and was always there for us! It is a great and peaceful place to live at! read more

Me and my wife were originally living in an apartment in Burbank. But it became way too expensive. We had two cars and only one parking space. It was hard looking for parking at night working a swing shift. We then found out about Crossroads. It was closer to work about 4 miles away and they had two parking spaces available. We rented out a 1 bedroom and it was more than enough space for us. The neighbors are also nice and very respectful. No loud music or annoying sounds. Joany, our Manager is really great and her husband too. She's very understanding and flexible whenever we notice something about the apartment. If there had to be maintenance done, the maintenance guy(s) would be there at a timely manner and responsive. It's very safe and there's only two ways to get in. The front double doors and the single door in the back of the apartment complex. The parking spaces are mostly in the back and rightly so because it's hard to park in the front. We only lived there for a year before moving out. Overall we had a great experience living there. We would highly recommend Crossroads Apartments if we had any family, relatives and friends that want to live near the area. But ever since my wife had a baby. We wanted to look for a bigger place. We were very sad to leave because we've had nothing but positives living there. Thank you Crossroads and thank you Joany! read more

Crossroads Apartments is a quiet,clean and peaceful place to live. I enjoy that the resident manager Vanessa is very caring and attentive to any questions or concerns I have... Great place to live!! read more

When my girlfriend and I first saw the apartment, we absolutely loved it! The rooms are big. The neighborhood is quit. And to top it off, Vanessa, the manager, is both caring and hands-on to any problems I have had. She makes you feel welcomed and is very empathetic to your needs. She is by far the best apartment manager that I have ever had! read more

This apartment was the perfect one as my boyfriend and I started our family. We were looking for affordability (how much does a baby cost? We didn't know either) and something not too far from his job. Crossroads apartments is located on a block with only a few other apartment buildings and churches, so the street feels more open than some other streets. The building was quiet enough for my sleeping baby, and the neighbors are very nice. Rachel and Matthew (wife and husband) were our apartment managers, and they always kept the building maintained. Response time to any maintenance issue (we had two minor issues) was 24 hours. If you move there, please make sure you try Lido's Pizza. It's the best homestyle Italian place in that part of the Valley. (maybe the whole valley.) (I am not affiliated with Lido's pizza.). If you move there, I hope you are able to have the positive experience we had making our apartment our home. Happy apartment hunting! read more