Im so glad to be doing business with Devon Bank. My family started doing business with them when we…read morewere in Rogers Park on Devon Ave. in 1947 and moved my business in 1987 to Northbrook. The Devon Bank also opened their Glenview location which I immediately followed and 3 years ago opened in Wheeling, which has made life very easy for us. The employees there (Kim, Martha, Irene, Irina, Veronica, etc.) go above and beyond for a business man. It is a pleasure to do business with a small bank, who treat each and every one of us, like we are the only customer. I highly recommend coming here for a customer who really wants to be treated special.

I stopped in to rent a safe deposit box here which you can do with an account (had to open one)…read more The cost for a medium size box is $70 a year. The asst bank manager was very helpful in setting up my account and helping me to choose the box. I actually experienced deja vu when they brought me to where the safe deposits were but maybe that's from watching movies. I am actually looking forward to coming back and putting stuff in the box. I don't know why, the movies again? Maybe I'll come back with dark glasses, headscarf and trenchcoat. This actually seemed like a very welcoming place, with a comfy sofa in the waiting area and candy and Dunkin' Donuts set out.

Have a few accounts here for a charity organization of which I am the treasurer…read more They have been nothing but helpful as I have been in the process of transitioning into this role. Both the cashiers and the customer service personnel have been warm, welcoming and always willing to help. Love that they have a change counter in the lobby.

Great local bank. When I was closing on a house, the manager helped me when I was out of town…read more Great personal attention and service.

I don't really get the negative reviews. I've had a safe deposit box here for over 10 years. They…read morehave always been perfectly friendly and I've never had to wait for a personal banker for notary or other services. As for their "no concealed carry" policy, I support it. If some gun nut doesn't want to bank here because of it, that's just fine with me. In my view, part of a bank's job is trying to keep armed wackos out.

Opened a business account. Staff was help full and friendly. They don't feel you to death like the…read moreother banks. Glad I moved. Parking is in front of the bank never had a problem.

Very disappointing experience. I banked at a credit union in the north suburbs prior to moving to…read moreLincolnwood. Normally local banks have great customer service. This is NOT the case here. Very unfriendly staff. Also the parking lot is too far from the bank. Go across the street to Liberty Bank. They were wonderful.

Fast drive through. Love drive through makes it easy to make a quick deposit…read more Totally recommend this location

I recently opened a joint checking account here because of a pretty sweet deal through my employer,…read morewhich is a corporate client of the bank. Everything is fine with the account and the actual banking services, but I've noticed two points worth sharing: On the good side, service is absolutely fantastic at this bank. Every single person with whom I have dealt basically falls all over themselves to assist me, and it doesn't even seem faked. Apparently they either hire or train (or both) for great customer service. This is a major asset when a customer is doing something new and may need some hand-holding. On the bad side, the ATMs are like something out of the Dark Ages. I have been spoiled by a decade of using Chase ATMs, I suppose. First, there are far, far fewer 5/3 ATMs than Chase (I can't comment on the availability of other banks'). Secondly, the design and screen interface seem so dim and clunky and just generally not modern and user-friendly, sort of like an old Apple IIe. Thirdly, Fifth Thirds ATMs still require deposit envelopes! How primeval. And of course the first time that I went to this location to make a deposit, they didn't have any envelopes. A few days later I tracked down another 5/3 branch more or less on my commute home (but not really) and stocked up on envelopes. A major pain in the ass just to deposit a single check.

This is formerly Glenview State Bank. I think they are…read moregreat. No overseas call centers. Personalized customer service. No problems.

Great service, very fast and efficient in opening a account , then making changes that I asked forread more

Super friendly and personable staff. The remember my name and they are always efficient in taking…read morecare of me. Highly recommend over the large national banks.

We had a great experience here opening my daughters kids account. We were greeted on the phone by…read moreJulianna who was great at answering questions and she set us up with a super quick appointment, when we got there Ryan Neubauer took care of us. he was excellent and knows his stufff. Good work young man! I have been in the Credit Union world for over 20 years and know how to recognize a good credit union. this is one of the good ones. excellent service, great location and an array of services offered. Stop in and experience the Credit Union difference. thanks guys! Shake and bake seal of approval.

I have been a long time customer for approx 20 years. I received a call today from…read moreMetro saying a bill of $4 and some cents is coming out of my savings account today and I am $.19 short. The banker said if I didn't deposit $.19, the bank would reject my payment and I would get a $30 fee on top of that for $.19. Now I have a savings account with $250 in it at Metro and my payday is this Thursday. I asked if they could just lend me out of my savings account the $.19 to cover the short amount and in three days the money would be back. They can see I have been a long time customer with guaranteed payment every two weeks on a Thursday. Now this is my mistake my bill was short, I thought the amount of money I had left in the account covered the bill in it's entirety. I own up to this. I called Metro back and asked if they could just pull $.19 from the $250 in my saving account and put it toward the bill. The banker aggressively said "no, there's a $250 pledge on the account and we don't pay your bills for you when you're short. " I explained my two other banks have covered the amount I was short a few times (under $15) and sent a letter explaining what they did for me and also said no bank fee was assessed In them doing so As a courtesy for being a good customer. This banker angrily said "that's not true! Banks don't do that." Actually, good banks do- especially ones who put customers first. So I will be sending her a copy of the bank letters I received Just to prove her wrong on this. I asked to speak with a manager. No one would talk to me and the time to get the $.19 was down to an hour. So I had to drive 45 mins to get to the bank to deposit my $.19. This bank looks down on you for being poor. Ive dealt with this bank for years. This is not the first time they've been rude to me. I never wrote a review, because I just felt like maybe the staff member had a bad day, but this seems to be an ongoing thing and today's situation was the final straw. This bank was used for just a savings account and a credit card, which was given to me when I started working at my job. I will be changing careers soon and will be closing all my accounts with Metro soon. If this bank won't help me with $.19, when the money is in my savings account, what makes you think they will help you? Do yourself a favor and go elsewhere where customers are put first and not looked down upon.