I have been a Nextlink customer since 2016 when I moved to Waxahachie, TX. They have been reliable…read moreand prompt to respond when I have called in or dropped them an email to support. Recently I noticed intermittent throughput issues since a large wind storm came through a few months ago. I reached out to them and felt it might be good to have someone come and look at the antenna and confirm it wasn't loose. The technician, via email, told me that they had determined there was a cross signal between me and the tower where my radio connected. They suggested we have a technician come out and replace the radio with a different model using a different technology, which should alleviate the cross chatter that was giving me fits. Despite their busy schedule due to the storms in the area, they were able to accommodate my availability. They determined a technician would arrive between 1:00 and 5:00 pm and sure enough around 1:30 pm, I received a call from Josh, who was 10 or 15 minutes away from me. He arrived around 1:45 p.m. and had a second installer in tow, I believe his name was Corey or Cody, who was in training. Despite the sweltering heat and the height of the roof, about 25 ft, they climbed on up and determined the new radio would be the best option. They told me it would take approximately an hour and that was okay with me, as I was currently using my phone hotspot to prevent any disconnection while I worked remote. Sure enough, within a little over an hour, they knocked on the door, came inside and replaced the POE adapter and started confirming my connection. The throughput exceeded my expectation, as did the professionalism and attention to detail they exhibited. The two installer/technician's action, attitude androfesionalism spoke volumes about the quality of individuals they employ. Good job, Nextlink. Keep up the good work. Signed, a raving fan!

Worst customer service I have ever encountered, the people are lazy and rude. If your next link…read moreservice goes out on a weekend you are crap out of luck and it does not matter to next link that you are in business too and you need wifi on Saturday and Sunday just like every other day of the week. Next Link serving Farmersville TX is closed on Saturday and Sunday. Never mind that they are contracted to provide service 24 hours a day 7 days a week, clearly they don't care about honoring a 24/7 contract that you pay for as the customer. Our service went out on Thursday, it will be mid afternoon on Monday when they can be bothered to restore service. Next Link Does Not Care. Their motto "We're here when you need us" is a Lie. They are there when they are in the mood.

Mark was super helpful and personable. I​ feel like communication and trust is​ essential in any…read morebusiness and I felt really taken care of with BeeConnectedNow. They took so much pressure off our plate which allowed us time to focus on the things that really mattered with our new home.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

I have been trying to contact this company for the past 2 months and to no avail. I need to change…read moremy plan with them but no one is calling me back. The office is just a shell for their equipment with no one there!!!!!

I've been waiting since 1998 for this to be available here at my home…read more I a new tp-link router which allowed me to take advantage of all the bandwidth that you have provided me. I am running several different devices tablets computers VR DirecTV and more and more but I am primarily running at 1 GHz transmission throughout the infrastructure which complement the bandwidth I am very happy.

They were awesome. We had really bad luck in the past with another provider at our old house and…read morethis company put us at complete ease. They took the time to really learn about what we wanted to accomplish with our internet service and TV needs. They gave us options and no pressure through the entire process. When they completed the install we couldn't even tell they had been in our house for a couple of hours and everything looked like what you would expect from a professional. We definitely will use them again and refer them to our our friends and family.

From the owner: Kelstar takes great pride in our ability to consistently earn the highest marks of satisfaction on…read morecompletion of work provided. With infrastructure, manpower, and top-notch leadership, Kelstar can take on even the most challenging of tasks for any provider. We help connect you to the latest in technology to provide solutions for your future, whether you are looking for Satellite TV, Cable, Internet and Security Home Automations Products. We represent brands like DIRECTV, Viasat, Vivint, HughesNet & also provide Business Class Phone solutions. As a leading smart home technology provider, vivint offers home security, energy management, home automation, local cloud storage, and high-speed Internet solutions. Our team is trained to install, service and maintain this state-of-the-art I.O.T. technology--helping you to create a more conscious and thoughtful home with a nest PRO. Call us today!

Of all the companies we use, this has to be the worst. Slow speed, unreliable service, and…read moreterrible to non-existent customer service. Avoid these people like the plague.

My representative Makayla she did good, however she was having problems, and the 6 guys that were…read morethere did not offer help when she ASKED if they could help her. I did not catch any of the gentlemans names because like I said none of them came to help. As she continued working and trying her very best and was still having problems, I asked one of the male worker if they could help her, he did not come to help her, he sat there eating m&ms instead of getting up to help. Makayla kept trying and I was watching her tablet because she was showing me the phone situation and her tablet kept glitching and going blank and clicking random buttons, so she asked the male worker behind me and she was showing him and telling him what happened and he told her that she was doing it wrong and saying how she didn't know how to work the tablet properly as if it wasn't glitching... I seen the tablet glitching and going blank and I think it was be very rude of the male worker to talk down on her and saying she did wrong when she was doing everything she can when the tablet was messing up. Instead of helping her, and talking down on her he just gave her a number to call and told her to call the number so they could help her. She even asked a few other coworkers to help and the white male in glasses with blonde/dirty blonde hair kept looking in her direction when she asked and did not get up to help, just looked back at his phone, he continued to make eye contact with us and continued to sit around and gossip with other workers. I'm extremely upset how they treated her while I was in the store and it definitely affected how my service was with the Verizon store. I'm upset, and disappointed. The males ignored her and my request when I kindly asked if they could help her. Makayla was excellent and was doing her best regardless the situation, but I'm not happy with the service I received from the store from the male workers. I was there for 5 hours, while the male workers gossiped and talked badly about other coworkers while I was in the store. If they cannot work as a team and quit being rude to the female worker then everything would be better. The male workers have a lot to learn, egos are way too high talking about the gym.

I haven't done a yelp review in FOREVER but If I can get one person to avoid this clown show and…read moredrive to Bryant Irvin......IE a corporate store or just order your phones online directly through Verizon then it's worth it. First of all they charge a $35 activation charge per device ON TOP of the $35 Verizon will charge you on your next bill. If you go to corporate store like the one on Bryant Irvin at least you will avoid this. Verizon was nice enough to credit me the activation charges they were going to charge me. I told the Morgan who is allegedly the manager that I really didn't care about the phones I just wanted one that would be totally free, he assured me that the iPhone Pro 16s would be totally free so I was like "ok cool." It wasn't until the first bill that I noticed that the device credit did not cover the whole monthly payment on the new phones. After chatting with Verizon through their app I found out that I had to upgrade my plan to get the full device credit which was literally +$20 per line. Luckily it was within the 30 day window and I could return one of the phones and disconnect the line. I added a new line through Verizon online and was able to get a 16pro with my existing plan AND a $300 giftcard. I am going to keep one of the iPhone pros originally sold to me by these clowns as my wife doesn't want to charge her phone number. Buyer beware .....deal with Verizon directly online or at a corporate store like Bryant Irvin.

Love, love, love this store and its staff. So helpful and patient. They made transferring our…read moremultiple lines actually fun! Lots of laughs and so knowledgable about the phones and services. If this is any representation of the kind of service we can expect from T-Mobile, I'm kicking myself for not switching back sooner. I was a T-Mobile customer for 15 years, then joined my husband's plan with another carrier for about 5 years. T-Mobile was great 5 years ago, and it seems to have only gotten better. So happy to be back!

On Thursday, March 20, 2025, at around 7:00 PM, I took my 17-year-old daughter to this T-Mobile…read morelocation due to issues with her iPhone. Upon entering, there were two employees assisting customers, but neither greeted us or even acknowledged our presence. We sat down and waited patiently, assuming we would be helped soon. Over the next 45 minutes, not once did either employee say, "We'll be with you as soon as possible," or offer any kind of acknowledgment--not to us or to the three other customers who walked in after us. Instead, we all just sat there, ignored. The two employees were working with the same two customers for over an hour, and eventually, all three of the other waiting customers left due to frustration. After nearly an hour of waiting with zero communication, I told my daughter we were leaving and would go to the other T-Mobile down the street (1950 S Main St, Weatherford, TX 76086), which is not owned or operated by MobileOne. Before leaving, I approached the employee who seemed to be in charge--since the other employee kept asking him for help. He was a white male wearing a black durag. I politely asked for his name and the name of the other employee. Instead of answering, he defensively responded, "Why do you need to know my name?" He then refused to provide either of their names, stating that he wasn't required to. I then took a picture of him and it is attached. I calmly explained that customer service matters, and simply acknowledging customers when they walk in goes a long way. As I walked out, he weakly muttered, "Sorry." We then went to the T-Mobile at 1950 S Main St, where we were greeted immediately by Rudy and Alicia. They were both very professional, and within five minutes, they fixed my daughter's iPhone. When I told them about the poor experience at the other location, they were shocked at the lack of customer service and professionalism. If you need any T-Mobile services, avoid the MobileOne-owned store at 1314 S Main St and go to the T-Mobile at 1950 S Main St instead. Their customer service is outstanding, and they actually care about their customers. I will never return to the MobileOne T-Mobile location, and I highly recommend others take their business elsewhere.

Spectrum is the ABSOLUTE worst company I've EVER dealt with!!…read more1) They are the most expensive internet company. They don't START that way, but they increased my bill $10.00/month for the box, among other reasons for increases. 2) Their service cuts out when it rains, the wind blows, the sun is shining, maintenance and so on. It went out so often it was ridiculous. I asked for price reductions for when the system went out, but they had special rules for that, as well!! You had to call when it was out and give them specific times that I was unable to use the internet. I can't imagine what that would do for my customers if I had Spectrum business to depend on their service!! As a matter of fact, I once called my doctors office when it was raining and their internet was down. I had to ask if they were with Spectrum and they said that they were. They said, "it's ALWAYS going out!" 3) When I went to the Spectrum store to cancel my service after over more than 5 years of service, they asked why I wanted to leave. I told them because of the price and the reliability!! After 5 years of service, my cost was OVER $300.00 a MONTH. At that time they offered to lower my monthly cost to just over $200.00!! I said, "if you could've lowered my monthly prices this much, why wasn't it offered this in the 5 years I was with them!? They just said that the offer was just for right now. They actually lied right to my face!! They start with a reduced price, but it slowly goes up...EACH month!! If you're a business I would DEFINITELY find another option. My local electric company offers a $50.00/a month price. I've had it for 2 years now, and it has NEVER gone out! Not once! And the price hasn't increased a dime. Not once!! I keep seeing their commercials about how dependable they are, but I know not 1 single person that has/had their service that was pleased with the price OR the service!! That is why I felt I had to let people know the truth. I hope this review helps even 1 person from depending on this company!!

I would give in minus stars if I could. 10 months of interrupted internet, 10 months of dropped…read moresignals and many tech visits. Still have slow internet 1/2 of what I pay for, and still have dropped service which causes me to reboot app. So I went to their site and selected a modem from their list only to be told that I'm not in an area that will support any modem other than theirs. I'm out mega buck for upgrade to my routers, reprograming a high end remote and buying a modem that I now have to pay postage to send back (if they take it back). I'm looking for a new provider.

Do not go with frontier. Bad customer service. Bad technical support. They sent me two different…read morerouters, told me that it was on my end, proceeds to claim it's on their end for bad connection. I was told I did not have to pay for early termination and now they want to bill me for the two routers they sent, early termination, and the charge for the month. Mind you I have been without internet for a week now. If I could give them zero stars I would. They are very inconsiderate for their custo

If you could give a zero stars review it would be more accurate than one star. Please if your…read morefamily has medical realted or other critical reasons why establishing internet service is essential make sure that you have a back up solution while you wait for install or choose another provider. Reliability to meet commitments is not something Frontier understands. We were trying to establish new service in an area of town where new lines needed to be installed by their 3rd party contractor. After placing the order several weeks ago and calling twice the pervious week to make sure that work would be completed....the day on stall nothing...no update no information about when service will be connected. When I contacted Frontier on the install day to get a more exact time for the installation I was told the work had not yet been even assigned to a tech because the external work was not completed. No call to update me that the service install would fall off schedule and that we didn't need to have someone take leave from work to be available. Customer Service can't provide the name of the 3rd party or a number to seek an update. The worst part of the customer service experience is the utter lack of accountability and consideration for their customer's time. When I asked to speak to a supervisor I was told it is impossible to be I could connected to a supervisor. They would need to call me back in 24-28 hours. When I asked who their agent's supervisor was they didn't know. The customer service agent has no way to transfer the call to a supervisor in the call center? Really? I'm sharing my experience not just to warn potential customers in my area but also with the hope that this review makes its way to CEO Nick Jeffery or Charlon McIntosh, Chief Customer Operations Officer. The answer is simple, meet your commitments or have the decency to not blame the failure on your 3rd party sub. Communicate you will not delivery as promised, say your sorry and reset expectations so your customer can make other arrangements.