Very professional. I feel safer in my home because of the work they've done…read more I will be a repeat customer. Very trustworthy company.

This company was the worst I ever experienced. We had a handshake deal on the price and before they…read morestarted Ismail wanted to charge me 40% more than originally agreed. He did some of the work that we agreed on, but it took him 2 months to do it as he was missing most of the time. He assured us that he had a crew of 4 that will finish the work in 2 weeks max... guess it took 2 months and it is still not completed as agreed! The crew was mainly 1-2 unqualified people and a few times 3 and very seldom 4, that included Ismail who only showed up shortly to then disappear. He demanded to get paid all the time, he wanted 80% of all the agreed funds after only completing 30% in of the that was agreed on. He wined about needing money to pay his crew. He harassed and bullied me about needing to get paid. Normal terms are 30% to 50% to start and the remainder upon completion. I paid 75% at 40% completion! He threatened to walk out of the job many times. Then he got him employee Brian, who he stated to us was his employee to pressure me who was himself indicating that he now was Ismail's business partner? They also constantly made use of my tools without asking and strangely some of them went missing and I confronted Ismail about that. I had my toolbox closed and they opened it and took my plyers and wire cutter and electrical tester and measuring tape. Many times they were too lazy to bring their own ladder and used mine. The dirt they created is unbelievable not to mention the dirty toilet they left for me to clean. Each time they left I spent so much time cleaning their dirt, food garbage and drink containers/bottles. Then Ismail had a violent outburst when my son refused to be bullied into paying him another $1000 as the job was far from being completed. When he left with 20% still not done, switches were loose, boxes sticking out of the wall that cannot be covered with drywall, fridge and dishwasher and kitchen counter outlets are all together on breakers, the living room switch powers the outside switch for the outdoor light and if you switch the living room light off, the outdoor light goes off also! The doorbell was never connected, but a big hole drilled into my siding! Also destroyed my ceiling. When I contacted Ismail to fix these issues he was telling me he had no time in the foreseeable future! I would never recommend this company and I suggest you keep looking elsewhere!

We have used Dial heating and air for a few years. As my unit aged and problems arose, the Dial…read moreteam was quick to respond regardless of time of day. When it was time to replace unit they came out and assessed my houses needs and provided a fair priced replacement quote for a new unit. Set a scheduled time. Showed up on time and were done with complete installation in about 4 hours. Thanks to the Dial team for providing my family our home comfort.

under qualified workers that tracked mud through my house and did not respond to obvious signs that…read morea unit was going bad. followed by more under qualified technicians visiting and trying to check the broken unit without even opening it up to find where the problem was. wasted a couple weeks of my time without heat in a freezing house waiting for them just to say that they wouldn't work on the units. i gladly paid them to come out every 6 months to keep my hvac system working and in good order, but they dropped the ball as soon as real problems occurred. waste of money. if you want to be a filter changing company, then just change filters. do not waste your money like i did with this company.

I had a new HVAC unit installed, very competitive pricing and very knowledgeable. They did a great…read moreinstall and would highly recommend them.

Get an estimate in writing. On the phone was told $80 and hour, verbally. After they did the work,…read morewas charged $100 an hour for each, lead guy and helper. Was also charged $200 for parts that included a new outlet box, and 3 feet of romex wire flex. I supplied all the other items they used. When I questioned the price on the 2 parts he said time and travel was added on. Good workers, but never met the Owner, just way over priced on labor for the helper and any parts they supply. Never again, feel like they pulled a switch and bait on hourly rate and overly gauge you on any parts they use. THE OWNER REPLIES COMPLETY FALSE. I have invoice, and text that can prove that all I said was correct. I got charged $200 in parts for 3 foot romex wire flex, that was probably a left over from a job, and a new outlet box, and a few wire nuts. Brandon what is false.

First phone call ... person answering phone very 'guarded'. Unfriendly. First question asked of…read morehim: "Do you install soft-starters to heat-pumps" .. long pause .. answer .. "Possibly". That was it for me. Either you do or you do not. Cat and mouse is inappropriate. My thinking is when you get first-contact responses such as this .. Keep calling around. You should not have to pull teeth or hang meat around your neck to get a provider interested.

In business today, a company's word and their customer service is how they are judged first. I want…read moreto thank the team at O'Kelley's for being a company that does just that. I live in San Francisco, but my Mother lives in Pendleton. I asked for their help in checking out her 15 year old HVAC unit and they did everything they said they would. Followed up with her to book appointment on the day they said they would call, showed up at the agreed upon date and time, and provided a competitive quote. We are still reviewing options and Mother may just run her unit until it quits , but I will be pushing for O'Kelly to do the work when she makes up her mind! Thank you so much for making a son's job easier from across the country!

I am super pleased with O'Kelley's service. Jake came out the first thing Monday morning and…read moredetermined the problem. The part was ordered and installed on Thursday by Sam. Sam was very knowledgeable and so nice to work with. I also bought their maintenance program. Thanks Jake and Sam!

Isom Electric is the only company that we will ever use for any service or installation of…read moreelectrical equipment in our home. The quality and efficiency of their crews is certainly the best we have ever had perform electrical services in any of our homes. A+ Rating

I am super impressed with the work done on my home by Isom Electric in Anderson, SC. The office…read morestaff, crew leader and crew were so very pleasant to work with. The work was done safely, correctly and they cleaned up after themselves. The crew leader brought some electricians in training. I was thrilled to see the next generation get hands on training. The crew leader and crew were so very polite. They identified my problems, explained the process, performed the work quickly and they were the most polite folks I've ever worked with. I am utterly amazed and can't say enough good things about this company.

They fixed our A/C which broke about a week later. Of course it was on the weekend. A person could…read morego crazy calling their answering service. When the technician calls back if the call is dropped you have to call the answering service again. It took about 6 times to have a successful communication.. The technician said he would have us set up for Monday. The office would not give any indication of when they were coming. Sitting in the hot house for 7 hours waiting is not fun.

Always good to do business with Gen Air. Workers are always prompt, courteous, and clearly…read moreknowledgeable and efficient in their work.

I couldn't be more thankful for Isaiah and Blake. I initially spoke with Isaiah (the owner) and…read moreexplained that I desperately needed pick up/delivery done ASAP. After asking some questions about locations, he was able to move some guys around to get it done within a couple hours of my call. If that wasn't good enough, they beat every pricing quote I was given prior speaking with them. Everything was securely wrapped before loading and delivered in the same condition. They even connected my washer for me and let me know what piece I needed to set up the dryer. Their kindness, professionalism and care is exceptional. I won't be going anywhere else in the future!

This crew may seem friendly at first, but don't let the smiles fool you--wolves in sheep's clothing…read moreis generous. Toward the end of the move, they strong-armed me into paying more than I ever agreed to. I reserved 2 movers for 2 hours. They showed up with 4, told me it would only take an hour, and somehow that magically turned into extra charges that were never mentioned beforehand, only communicated poorly when they were just about done! Surprise fees are not a fun housewarming gift--especially when it's money I did not budget for. The whole thing felt incredibly unprofessional and honestly pretty scummy. They also attempted to hook up my washer and dryer. The first time we used it we ended up with a flooded laundry room. Another bonus feature I didn't request was one of the helpers spending the day constantly farting--inside and outside my new home. Nothing says "fresh start" like walking into a cloud of regret. What should have been an exciting beginning for my future family turned into stress, frustration, and a lighter wallet. Would not recommend.