WE WERE LIED TO FROM THE START!!! My fiancée and I went to this store to add her onto my plan. We…read morewere told by the associate Cory that with adding her to my line, it would only increase my monthly bill to $108. My current bill was $87.26 and had been since Sep of 2023. I made sure by asking Cory again that was what we would be paying and he said yes! I then asked about a watch. He showed me a few watches and told me that this watch, the Galaxy Watch Ultra 47MM had a special on it that if I add the line, T-Mobile would cover the cost of the watch. I asked him how much a watch line was per month on my account. He said $12 and i said great! Let's do that! My fiancee and I asked him multiple times, "so our monthly bill after today will be roughly $120, right?" He said yes. We said, let's do it. For any one who has tmobile, you know that they send you a text from a 456 number telling you your next bill is available to view. When I received that text, it stated that I owned $300.08!!! What!!?? When I went to call this branch, it said they were temporarily closed. I called customer service and they half-way didn't believe me, then told me that if you make a change in the middle of a billing cycle, there's a fee. That would have been nice to know from the associate. He could have told us that if you wait a few days, you can avoid this fee, but he didn't because they're hungry for money and ready to steal. Customer service also told me that my bill, after the fee falls off, would be $215.49, far from what Cory told us after we asked multiple times what our monthly bill would be. I have T-Life, the app that let's you view bills and in the app, it's telling me that I have an installment plan for the watch!!! I was told the cost of the watch was covered if i just added a line!! I also have 3 separate lines plus the watch line when I should only have 2 lines and the watch line. WHAT THE HELL HAPPENED!!!??? THIS STORE HOUSES SOME STRAIGHT UP CROOKS!!! OUT TO STEAL YOUR MONEY!!!! DON'T GO TO THIS STORE!!!

I absolutely love the employees at the Anderson Target. They are so helpful and the store looks…read moregreat. I love the discounted items at the front of the store. They're always well stocked and the employees at Customer Service have always gone out of their way to help me.

i paid for to be a warranty on a plan was told if i bought that day i would be grand fathers in to…read moreolder plan which was better i guess i was lied to because it didn't work that way live and learn but no one wants to put in writing .

Went to buy iPhone 17 max pro and was told there would be a $40.00 data transfer fee which is…read morewrong, they lost a sell and were rude and did not provide any explanation for there thievery and I hope they go out of business before their dumb ass employees break the owner!

I brought my phone in to have the screen replaced. When I got it back, the volume no longer worked…read more I returned to the shop to have it looked at, but they took no responsibility for the new issue. The person working there even suggested I take it to a different repair shop down the road. He did offer to refund the cost of the parts, but not the labor--which feels unfair considering the phone came back with more problems than it went in with. Very disappointed with the service. I will never return and do not recommend this place to others.

Everything, stop scamming provide real genuine Apple products for the prices you charging you can…read moreget real genuine products. Don't ever lie saying the problem is the motherboard while phone works perfectly fine and real problem is with battery heating up due to being a cheap Chinese product.

Went in to purchase a new mobile phone today, Friday approx 0945. 4 people in the store, plus…read moremyself. Didn't look like anyone was working. Didn't look like anyone wanted to work, either. Got no help. Didn't even get a cross glance. Guess I'm just an a-hole that happened to walk in. Looked around to show interest. Gave it about ten minutes before I left. Hope you have better luck in Other stores. This one isn't going to get you what you want.

work service of my life!!!! been waiting for internet 10 days!!! keep giving me "the next day…read moreexcuse " I'm literally about to lose my job!!!! I hate this company!!!

Spectrum is a nightmare. After canceling just three days into a billing cycle, I was still hit with…read moreanother bill, thanks to their shady prorated charges. Expect price hikes throughout your time with them, even as the service gets worse. When I called to cancel, they suddenly offered to cut my bill in half. Then they had the nerve to ask if I had ever called to lower my bill, as if it's my responsibility to chase down fair pricing for their overpriced, unreliable service. Customer service is a joke. They are rude, dismissive, and completely unhelpful. I paid for high-speed internet but constantly dealt with painfully slow speeds and frequent outages. Save yourself the frustration and go with literally ANYONE else. I'd rather have no internet at all than deal with Spectrum again.

Constant issues with internet outages is a daily thing now…read more You can't get ahold of anyone to get a proper answer to the problems, Not that that would solve anything because they obviously do not want to hear it. I have been getting DAILY reminders form the automated service about the outages with the same explanation that the weather is the issue. BS. I am unfortunately stuck with the service but as soon as something becomes available I am switching. They will loose my internet and all 3 cell phones. Spectrum SUCKS!!!!

Called 3 times to get service told them. My phone number no call back ran a customer service…read moreBusiness customer service is key computer was not working could not process my order on second call first call she tried excellent but told she would call back No call back 3rd call Dan told me again call back I'm not calling again un believable I'm tired of calling there customer service getting nothing done un believable un believable!!!

Don't come to them they literally acted like they didn't care for what I had to say all he said was…read moreno and hung up when I asked if they did internet service were I lived and I was like rude