WE WERE LIED TO FROM THE START!!! My fiancée and I went to this store to add her onto my plan. We were told by the associate Cory that with adding her to my line, it would only increase my monthly bill to $108. My current bill was $87.26 and had been since Sep of 2023. I made sure by asking Cory again that was what we would be paying and he said yes! I then asked about a watch. He showed me a few watches and told me that this watch, the Galaxy Watch Ultra 47MM had a special on it that if I add the line, T-Mobile would cover the cost of the watch. I asked him how much a watch line was per month on my account. He said $12 and i said great! Let's do that! My fiancee and I asked him multiple times, "so our monthly bill after today will be roughly $120, right?" He said yes. We said, let's do it. For any one who has tmobile, you know that they send you a text from a 456 number telling you your next bill is available to view. When I received that text, it stated that I owned $300.08!!! What!!?? When I went to call this branch, it said they were temporarily closed. I called customer service and they half-way didn't believe me, then told me that if you make a change in the middle of a billing cycle, there's a fee. That would have been nice to know from the associate. He could have told us that if you wait a few days, you can avoid this fee, but he didn't because they're hungry for money and ready to steal. Customer service also told me that my bill, after the fee falls off, would be $215.49, far from what Cory told us after we asked multiple times what our monthly bill would be. I have T-Life, the app that let's you view bills and in the app, it's telling me that I have an installment plan for the watch!!! I was told the cost of the watch was covered if i just added a line!! I also have 3 separate lines plus the watch line when I should only have 2 lines and the watch line. WHAT THE HELL HAPPENED!!!??? THIS STORE HOUSES SOME STRAIGHT UP CROOKS!!! OUT TO STEAL YOUR MONEY!!!! DON'T GO TO THIS STORE!!! read more

I absolutely love the employees at the Anderson Target. They are so helpful and the store looks great. I love the discounted items at the front of the store. They're always well stocked and the employees at Customer Service have always gone out of their way to help me. read more

This is the most awful place! Don't let any BS promotion or lies draw you into doing business with them. They will only screw you. I took my phones and fled to Verizon. Never hated a phone service so much. read more

I went to the store #9403 the employees was so nice my sales person that helped me his name was James very professional thanks for all your help..Highly recommend read more

Beware! beware! beware!. I went to T Mobile store #9403 on Clemson blvd in Anderson on Friday July 27, 2018. I paid $288.88 for a Revvl phone, per advice by Jennifer Agulara. When I got home, I realized the phone did not work properly. I immediately took the phone back to the store, but Jennifer refused to correct the problem. The only other options she offered was to charge me an additional $80.00 for another phone. She was extremely rude and wanted nothing else to do with me. Finally, I decided to go to another store, so I asked for my money back. Jennifer did not return my sim card from my old phone AND charged a $50.00 restocking fee for the phone I brought back. She would only refund $224.68. I have been a customer of T Mobile for several years, but will never deal with them again. I have never been cheated this way before. I tried to call T Mobile customer service today, but was unable to find a customer service, only an outside answering service. read more