This was my first time at one of these places, got treated super nicely. Got the Full service. Lady at the front took me in herself, appeared to be mid 40's but with a youthful look. During our session another younger and slightly thicker girl wanted to join in for extra tip. I said no, had to tell her no 3 times before she finally just said enjoy and left me and the original masseuse. Definitely will come back soon and maybe try her read more

Wasn't a bad massage, my only complaints were I went in for a one hour massage as that's what I paid. The massage started at 6:20 and the massage ended at 7 exactly, so I got a 40 min massage total and yet the lady didn't want to let me leave without giving a tip which didn't sit well with me. read more

Called to make an appointment, seeing if they had any availability. They said to come in 15-20 minutes. Showed up, said they were busy, and shut the door on us. Wish I was kidding or exaggerating. read more

I was pleasantly impressed with the facility and my beautiful masseuse, Sara. She inquired about my needs and took the time to concentrate on that area. She was a delight and funny. I will be returning again. Did I mention she is beautiful. read more

Went back and the customer service and massage was superb. I think once they see you more than once, its better service overall.

Absolutely beyond horrible! I don't know how they can stay in business with extremely unfriendly, unknowledgeable and just plain rude service. It's located in the back in a single story building and not in the main two story building up front. I had trouble finding this place and I wish I had given up. The building'a directory is worthless. When I finally located where Charming Spa was, the receptionist was more interested in watching her Asian drama on TV than assisting me and I had to repeat myself several times over the volume of the TV. Yes there is a language barrier but she wasn't even trying to hear what I was saying as she was more interested in getting rid of me so she could watch her show. I had a one hour appointment and the weird thing was I paid for the service up front. The receptionist must have been new as she had trouble ringing up my credit card. Either a manager or a masseuse helped her. Unfortunately I didn't get that other person who seemed like she knew what she was doing. When got my credit card statement, I found out I was charged twice and supposedly the double charge was my "tip". More about that later. The room was sparse, cold and echoey. The woman I had used very little oil and it was very uncomfortable. Poor techniques and I didn't feel relaxed at all. At the end of the massage, she simply left the room. I assumed she was getting a warm towel to wipe off what little massage oil I had. She came back and essentially said, get dressed, time over. The one hour massage was only 50 minutes long! The horrible service, worthless massage, cheated on time (supposedly the time starts the moment I walked into the door and was kept waiting for 10 minutes), they didn't honor their Yelp coupon because I wasn't paying cash, I told them that there was no way I was leaving a tip. Well, they still found a way. My tip equaled my bill when I didn't even leave a tip. I will NEVER go back and I would NOT recommend this place at all. There are other nearby mediocre places that put this business to shame. read more

Very good professional massage. Very good price. After the first session my back, shoulders, and legs felt great! The best $50 I've ever spent! I've been back twice and look forward to my appointment in two weeks. I've told my friends and I'm trying to get my boyfriend to come with me next time. Highly recommended! read more