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    Charlotte Appliance

    2.9 (35 reviews)
    Open 9:30 am - 8:00 pm
    Updated 1 month ago

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    Laura M.

    We walked in at 5:45pm on a Saturday. They were closing off the lights and explained they were getting ready to close up at 6:00 PM. When we inquired that the google page said they were open until 8:30 PM, the guy at the front counter said "oh that again? They were messing us up and we are closing up". Meanwhile my husband was looking at a very high end dishwasher and the guy said "are you looking at that model? It's been popular, probably could have it by Wednesday but we'd have to look". Then he paused so my husband said "I guess we can come back". The guy said "ok, well I'm Mark, ask for me". No thanks Mark - if you can't stay open for 15 minutes for a $2,000 sale (plus we looking for a couch and said that), time you are supposed to be open, we'll take our business elsewhere.

    Ashley sofa, all delivered and set up perfectly.

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    7 months ago

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    10 months ago

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    8 months ago

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    2 years ago

    Have purchased all my appliances there for the last 50 years. My stove and fridge each lasted 29 years!!!

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    1 year ago

    Buyer Beware !!!!! Zero customer service after the saleonce the have your money its on to the next victim.

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    11 years ago

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    6 years ago

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    Ask the Community - Charlotte Appliance

    Review Highlights - Charlotte Appliance

    My husband and I picked up our couches from Charlotte furniture and appliance and had a great experience.

    Mentioned in 3 reviews

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    City Mattress

    City Mattress

    5.0(7 reviews)
    16.9 mi
    $$

    On August 1, 2022, my husband and I purchased a king size Aireloom mattress from Reese Willgens at…read moreCity Mattress, Eastview Mall, Victor NY. We were shopping, not buying, when we entered the store, having previously visited a few competing stores, a process we found confusing and tedious, as unlike other goods, mattresses are difficult to compare, as each store utilizes a different name for the same mattress, making this kind of a "blind purcha." Reese's sales skills were so good, so "on target," that he made the purchase happen. He first educated us as to the types of mattresses which exist, qualified us as to our unique requirements, then methodically walked us to products which met our needs. When he put together the comfort, quality and pricing right for us, we grabbed the opportunity to end our search, and signed on the dotted line. Having hired customer service representatives over decades, I know a star when I see one. Congratulations to CEO, Marc Schiller on hiring and training such a representative. who hopefully will be recognized and rewarded for his focus, skill and approach.

    Great experience from start to finish. Showroom is beautiful. Salesperson Joe was pleasant, asked a…read morefew questions and led us right to the bed we ultimately bought! No pressure, just good information and gave us plenty of time to talk between ourselves. Delivery next day was right on time with clean and helpful delivery people. We've been sleeping on our mattress for three months and I have never slept better. Would recommend to anyone

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    Charlotte Appliance - furniture - Updated May 2026

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