Yikes. Buyer beware…read more This shop has zero reviews, so I did what any smart consumer should--I asked to see their business license/repair shop registration number. (For context, I'm an automobile attorney, so I know exactly what to look for.) Shockingly, they flat-out refused to provide it. That's a massive red flag. Any legitimate shop operating in Massachusetts should have no problem showing proof they're properly registered. The refusal alone tells you everything you need to know. Proceed with extreme caution.

Very quick and easy to get a quote from East Coast Auto Body for auto body work done at home by a…read moremobile unit. Sent a photo of the damage and quickly received a quote. They answered questions about their quote, and let me know they were available on the date the car was available at home. Work was done well and as scheduled. Great to know that East Coast Auto Body can fix dents and perform minor painting to match the car finish from a mobile unit, done at home, without the long delay of leaving your car at an auto body shop for days.

I brought my vehicle to Bob's Auto Body in Wilmington after I was hit by another driver. From the…read moreinitial call to delivering the repaired vehicle, Bob's Auto Body exceeded my expectations. The communication was clear, and professional. They handled all the insurance paperwork! When I received my repaired vehicle, I was overwhelmed by the quality and detail of the work! I highly recommend Bob's Auto Body of Wilmington,MA.

My Wife was in a rear end accident in which the rear of our Acura MDX was banged up pretty bad. We…read moretook it to Bob's Auto and they were extremely efficient, helpful and most of all repaired our car within a very timely manner and it looks better than it did the day it came out of the showroom. I would recommend Bob's Auto to all... Thank you Bobs!!!! Rob R.

I highly recommend this auto body shop to anyone! When my MDX had several deep scratches, I was…read moreconcerned that repainting would be expensive. Paolo, the owner, generously spent a great deal of time removing the scratches and polishing the car--completely free of charge. Thank you so much, Paolo!

Paulo is the most honest guy who always goes the extra yard to get us the best parts at the best…read moreprices. The service is Top Notch and the whole crew is on !!

Darek was great to work with. I like working with businesses that operate in such a transparent and…read moreprofessional manner; constantly communicating very clearly on progress, staying on task, staying professional, and finishing on schedule. To top it all, doing beautiful work guaranteed in a lifetime warranty.

This is a legit business. Communication was great, and repairs were done perfectly. I highly…read morerecommend.

Exceptional service: it was very quick, organized, with a minimum of hassle, and delivered…read moreexcellent-quality work. They have cleaned my car in addition to fixing the body damage. I love that place. Wish I new about them earlier.

A year ago I scraped my passenger side in an alley in Chicago. I knew that Gerry would give me a…read moreproper appraisal on what my car needed at the most reasonable price! I was right. I dropped my car off on a Friday and was able to pick it up on a Tuesday. I had a whole new door, paint matched my car, and it was completely vacuumed and scrubbed clean, amazing! I will continue recommending this business and especially thank Gerry for an honest man's work with pricing and parts!

I was delighted by the work done at Boutiette's. I have an old (2009) Toyota with only 52,000…read moremiles on it. I'm 82 now and didn't want a fancy new car with all those bells and whistles. I had some rust on my hood and extensive fading on the roof. Since I don't drive much anymore, I at least wanted my car to look nice. Boutiette's did a fantastic job--above and beyond. They even buffed out my headlights, that were so clouded I probably wouldn't have past inspection. All the personnel there are courteous, professional and great at their respective jobs. I would go there again in a heartbeat! Carol V.

My vehicle was hit on the passenger doors and the back bumper & driver side taillight... I'm new…read moreto Tewksbury and just searched the nearest commerce approved body shop in the area. Luckily I found Boutiette's They fixed the body work so beautifully like the accident never happened- Denise was very pleasant & helpful she set me up with a rental immediately so I didn't even have to wait when i dropped my car off! If I ever need body work again I know where I will go THANK YOU! Before & After Photos attached!!

On the good side, estimates are fair and close to what other shops charge…read more I can't speak about the work because I went in for an estimate 3 weeks ago and never heard from them again. Another shop gave me an estimate and appointment on the same day.

I drove in for an estimate on a bumper repair/replacement. "Sal" examined the vehicle, promised an…read moreestimate but warned they could not handle it till "after the holidays." Never heard from them again. Very very disappointed, after seeing great reviews

I had my 2015 Dodge Challenger SRT towed here after a pretty bad front-end collision. Being new to…read morethe area, I immediately felt comfortable bringing my car to Archstone after a brief phone conversation with Danny. He mentioned that the owner, Herman was out for the weekend but would be back on Monday. Herman contacted me on Monday after my car was towed to their shop to discuss the timeframe and details of the job. I was quite concerned and wanted to make certain the job was done right! Herman worked with my insurance company to make sure I received OEM parts for my car as he explained that the insurance company had only provided an estimate for aftermarket parts. Herman kept in close touch throughout the 3 week process of having my car repaired. I was also very concerned about the vinyl hood covering and he made sure he took it to a shop that did the job correctly instead of trying to "fudge it" himself. My car was ready the week he promised however there was one small detail that Herman took care of immediately after I brought the car back for him to correct the issue. While I was there he custom painted some trim for me and applied it to my car. My experience with Herman and Archstone Auto Body Inc was outstanding and I feel all of the "details" were take care of. I Highly recommend and would go to this body shop again if necessary.

I requested a quote from another body shop and Yelp recommended that I also request a quote from…read moreArchstone. Here was what I said: "Need front bumper, underway, fender liners and one side skirt replaced. I have all the panels." And this was the response from "Herman S.": "Hi ; You have to come by an we can take look and give you an estimate. We are open tomorrow 10am to noon." So I hopped in the car and drove 30 minutes for the quote. A couple of guys came out, looked at the car, took the VIN, all my personally identifiable information and gave it to their boss... who promptly told me he won't do it because he doesn't use customer provided front bumpers. Apparently customer provided OEM bumpers don't work just the bumpers he orders. It's his shop and that's fine. What's not fine was that he wasted an hour of my time for something he literally could have said in a Yelp message. And now I'm left wondering what they plan on doing with my VIN, home address, phone number, and e-mail. I just read his response. I literally had never been to this area of Tewksbury before let alone his shop.

I'm rating this company a 1 star because there isn't an option to give them a zero…read more I had a horrible experience with Lance! He told me he'd completely rebuild my Nova. That was 3 yrs ago. Once he got my sizable down payment, I didn't hear from him. I left a cover for the car and he joked that it wouldn't do any good. Then whenever I would drive by, the cover wasn't on it. I called and he didn't call back. I had a buddy call to check on it and suddenly I'm told I have to pick up my car within a week. When I asked for my money back, I was told derisively that we were even because of storage. The car was stored less than a week after Lance's admin called to tell me he was done with it.

If you go here you will have your own Mechanic and acquire a new friend named Lance! A friend…read morerecommended him and I have never had to go anywhere else! Anytime I had to have work done here I would have a rough idea of how much it would cost. Never did I ever think I was overcharged in fact it was often significantly less than the price I had in mind. He is brutally honest and is a pleasure to deal with! You will not only get your vehicle back with more money in your pocket you also will have gained a new friend!!!