This is the second time I have used this company and the second excellent experience I have had…read morethanks to Bob, Angie, and the staff of very capable and caring technicians who work here. Someone did small but important damage to my Ford Fusion. It was important because it would prevent the car from passing inspection due to a damaged headlight and fog light. The surrounding sheet metal and bumper had some minor damage, too. It would be impossible to see any sign of the damage or repair. There are other good body shops in the area but Body Works is the best, based on my two experiences.

Dealing with Robert was very easy. Once the car war brought there and I signed the authorization…read morethere was nothing else for me to do . Three weeks later car was given back like new and drives well. Bill Z Newburyport MA

With confidence, I say that Matt, at Dent Craft is the preeminent Paintless Dent Repair…read moremagician/artisan in Eastern Massachusetts. You'd think Matt was a cosmetic dentist, the way her performs his art and trade. Matt and Dent Craft's work is flawless. We've been customers of Matt's for more than 25 years. He bats at 100%. Dent Craft is convenient to Route 93, and worth the trip, no matter where you might be coming from. I highly recommend Matt and Dent Craft for flawless, Paintless Dent Repair.

I had an absolute amazing experience with Dent Craft in July 2025. Matt is a true gentleman, honest…read moreas the day is long, speedy, and efficient. I cannot even tell where that that was any longer. The price was great and I will return next time. I need the service. Matt is a smart guy and a fascinating conversationalist.

eagle auto body did an amazing job on my bmw! Thiago genuinely cares about making people happy with…read morethe work he does and he does just that! highly recommend this shop!

I would highly recommend getting any body work done here, dealing with Thiago was a great…read moreexperience. He saved me every single dollar possible while still doing top tier work and kept in touch with me throughout the entire process to keep me updated.

I was delighted by the work done at Boutiette's. I have an old (2009) Toyota with only 52,000…read moremiles on it. I'm 82 now and didn't want a fancy new car with all those bells and whistles. I had some rust on my hood and extensive fading on the roof. Since I don't drive much anymore, I at least wanted my car to look nice. Boutiette's did a fantastic job--above and beyond. They even buffed out my headlights, that were so clouded I probably wouldn't have past inspection. All the personnel there are courteous, professional and great at their respective jobs. I would go there again in a heartbeat! Carol V.

My vehicle was hit on the passenger doors and the back bumper & driver side taillight... I'm new…read moreto Tewksbury and just searched the nearest commerce approved body shop in the area. Luckily I found Boutiette's They fixed the body work so beautifully like the accident never happened- Denise was very pleasant & helpful she set me up with a rental immediately so I didn't even have to wait when i dropped my car off! If I ever need body work again I know where I will go THANK YOU! Before & After Photos attached!!

Quick quote, good work, honored original quote . Took a day…read morelonger than estimated and some communication and coordination that could've been better. But overall a good experience. Recommended.

Good price. Replaced the bumper after receiving a new bumper. Not much of a wait. I received…read moreseveral quotes through Yelp. I'm glad I used Yelp rather than bringing it to the nearest auto-body shop. I would use Patriots again without hesitation.

AV repair was recommended by a friend 10 years ago. I needed a broken sideview mirror replaced (I…read morehad the replacement part). After installing the new mirror, Jim, the owner wouldn't accept payment. He said "no problem, it was a small job and was happy to help." Wow! Since then, We've brought all of our family cars to AV Repair for body and drive train maintenance, and have always been satisfied with the quality, speed of service and prices. RV Repair is a great local independent shop, and I highly recommend them for all of your car repair needs.

I brought my car here to inspect a low air pressure in my tire. Jim told me that it was time I…read morereplace all 4. I brought it back on a Friday afternoon to get new tires. I paid early, upfront 792 dollars for the replacements. I picked up my car later that night and knew something felt off. Thank god I made it across the busy rode to my parking garage when the front left tire flew off of my car causing significant damage to the front of my car to the point I could not open my drivers side door. Not to mention how shaken up I was after the incident. I was VERY lucky I didn't hurt myself or someone else. If I had kept driving down 114 or my tire didn't hold on as long, this would have been a serious accident. After a nightmare of trying to get my car towed, I returned it to the shop and spoke with Jim who said he would fix it. The next morning I was told my car would be repaired and my back brakes would be replaced for free for the inconvenience- not at my request. I did not want my back brakes replaced. He was not able to get me a rental car due to "high demand." I was told that the workers were rushed that afternoon and distracted- they forgot to tighten the lug nuts... I expressed my frustration about how I deserved a bit more compensation for not having a car for over 4 days, the damage my car had been put through as well as the severity of the mistake. I was met with condescending remarks such as "what could have happened and what happened are two different things," "you're making a mountain out of a mole hill" and "I'll put your old tires back on if that's what you want." You would think a business owner whose negligent mistake could have seriously injured or killed someone would have a bit more pride and respect than that. I felt incredibly belittled and downplayed. Ironic how their website lists the word "integrity"... He even refused to cover my Uber expenses over the weekend and told me he would only cover the trips to and from work even though I had other plans I needed my car for. Not once did he ask to meet me in person, sincerely apologize, or ask for photos. He only seemed to care about himself and not the customer. He bulldozed over my concerns and was incredibly defensive. In the end he refused to pay for my transportation over the weekend. I only got my money back because he agreed to put my old tires back on and take back the new ones. His insurance will now take care of the rest of the damages and transportation fees. Needless to say, I will never be back to this shop. It was a complete headache and waste of my time. Hopefully this accident does not cause further issues for my car. I encourage anyone who contemplates using AV repair to please not jeopardize their safety. There are many other trustworthy mechanics out there who will keep you safe and not treat their customers this way! Safety is not their priority at the business. This was a significant mistake that I hope does not happen to anyone else.

Amazing service. They took great care of my car and handled the rental. Seamless! They can handle…read moremy car and the customer service.

It was okay, had to get the siding of my door replaced after a collision- went through my insurance…read morecompany. My car door doesn't close easily like it used to but just needs a little more force, which is fine. Also I swear I'm hearing a louder whistling noise when I'm on the highway like the door isn't fully sealed but rain doesn't come in so I guess that's okay too. They fully cleaned and detailed my car which I thought was a very nice gesture after taking longer than the initial quote to get the work done. However when I looked in my bag of tote bags I saw evidence of mice/some small animal who went after a couple bags and my orange hand sanitizer. I don't eat in my car and have never had this problem ever, so I know it occurred while at the collision center. Take everything out of your car if you go!!