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Charleys Cheesesteaks

2.3 (3 reviews)
Updated 1 month ago

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Ask the Community - Charleys Cheesesteaks

Cheddar's Scratch Kitchen - Chicken Tender Platter: Our hand-breaded chicken tenders are made to order. Choose from classic, Buffalo or honey hot. Served with two sides

Cheddar's Scratch Kitchen

2.8(83 reviews)
1.2 mi
•$$

While traveling for business I was looking for a sit down place that has some good low calorie…read moreoptions. Well, I found one that has many opportunities to eat as healthy as you'd like. I have eaten at Cheddar's before but typically not watching what I was eating. They have a vast menu of quality downhome options. As I'm on a health journey, this will focus on their healthier options. The restaurant itself is in a busy part of Kingsport that has many restaurants of different kinds. It was clean and well laid out. There was ample parking and it was easy to get to. The service was good, as the waitress was attentive and checked on me regularly. She brought out the honey buttered croissant and was able to make recommendations. As for the food, there was several healthy options. A couple types of chicken, sirloin steaks, and fish options (salmon and white fish). I chose the Lemon Pepper chicken breast with rice and carrots and green beans as the side. The chicken was very good and flavorful. There were 2 breasts included so it was nice and filling. The rice was just enough to supplement the chicken with a little bit of carbs. The carrots were tender but lacked flavor. The green beans were average. Overall, this location was clean and friendly and had some healthy options to allow health conscious patrons some options. The chicken was very tasty while the carrots and green beans were pretty standard.

This Cheddars peaked out in like 2008. Ever since it's been a disappointment. The staff are nice…read moreand the manager is friendly. The food is extremely bland and needs work. I ordered Chicken Alfredo and it looked like the food was left over from someone else's plate (I know it wasn't) or perhaps it was the scraps from the bottom of the pan. The broccoli appeared to have been mixed up in the sauce as well which caused the sauce to taste like straight broccoli. They were out of baked potatoes at 5:45pm on a Sunday and was told it would be a 45 minute wait. They were out of some of the drinks as well. The spinach dip cold and chips were stale. The ribs appeared to have a long string in the sauce consistent with what a worm looks like. Needless to say we sent everything back after a bite and left..

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Cheddar's Scratch Kitchen - Our Santa Fe Spinach Dip is prepared with creamy cheese, topped with sour cream & served with freshly fried tortilla chips & a side of salsa

Our Santa Fe Spinach Dip is prepared with creamy cheese, topped with sour cream & served with freshly fried tortilla chips & a side of salsa

Cheddar's Scratch Kitchen - Our Honey Butter Croissants are baked to a golden brown and drizzled with house-made honey butter.

Our Honey Butter Croissants are baked to a golden brown and drizzled with house-made honey butter.

Cheddar's Scratch Kitchen - Strawberry Texas Frozen Swirl: Frozen Texas Margarita swirled with strawberries.

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Strawberry Texas Frozen Swirl: Frozen Texas Margarita swirled with strawberries.

Waffle House - Biscuit and gravy.  the best   and waitress Susan a lover of person

Waffle House

1.7(13 reviews)
5.8 mi

I went in on their 3rd shift the staff that was working was amazing Amy and Hana I will definitely…read morebe coming back around 3rd shift for their business they are kind and helpful and listen to you and carry a conversation they make you feel like family

From the moment I walked in, I could sense it was one of those places. One of the places where the…read moreworkers visually and verbally show they hate the job they work at, but still try to serve the customer anyways. As I sat at the counter, I just got this vibe like despite being the customer, I was a major interference to the lives of the workers. They didn't seem friendly. None of the ol, "Hi welcome to Waffle house!" or "How are you today?" or "What can I get for you today?" None of that. I've worked food service and customer service most of my life. Putting on the good customer service front is an absolute MUST for that kind of job. So today, I ordered a Sirloin Steak with Eggs, Toast, and Sausage. As I was ordering my food, I could see it in the eyes of the Waitress and hear it in her tone. She REALLY did not want to be there and seemed like she wanted to just say, just hurry up and order already. I order my food and wait for it to be cooked. I managed to overhear the waitress and another waitress talking. They were trash talking a previous customer who didn't leave a tip, even going as far as to use PROFANITY. IN FRONT OF A CUSTOMER! It didn't end there. My waitress was venting her problems not only within an earshot of a customer, but TO the customer, like she was looking for sympathy points leading to an extra tip. Why are you venting your frustrations to a random stranger? Especially when that person is the CUSTOMER! First off, that's very unprofessional. Second, that makes things awkward and uncomfortable for the customer to the point of never coming back. Third off, most people in that situation REALLY don't care. The only reason customers go there is to have a nice relaxing meal, not play the role of your therapist. Forth, this is extremely unprofessional and not a good look for Waffle House as a whole. Now this might not go over well with some of you, but I don't ever tip. Mostly because I am an avid believer that tipping is optional and let me explain why. Now a days, the rate of inflation is way to high. Normal necessities such as food and services cost WAY TOO MUCH money. That meal I bought today was $11.50. I should mention due to health related issues, I've been out of work for nearly a year with no chance of returning. Meaning I have no reliable source of income. To me, I pay what is EXPECTED for me to pay. Which tax included is the $11.50. Nowhere on that bill was a mandatory tip. Some of us aren't lucky enough to have all the money in the world. So for those who have limit or no income, are you expecting them to throw on a 10% on top of what they already paid when it's not apart of the exchange they agree upon? I feel like these days people feel like tipping is EXPECTED of you. News Flash! It's not. No one will arrest you for not leaving a tip. No one will fine you for not leaving a tip. No one will kill you for not leaving a tip. You gain nothing by leaving a tip. You leave a tip out of the kindness of your heart if you are able to but it is in no way mandatory to the transaction. One of the single worst things ANY worker could ever do is tip shame someone, or even worse, shame a customer behind their back in front of another customer for not leaving a tip, going as far as to use verbal profanity. And yes, there was an F bomb dropped. Now let's talk about the food. It was pretty Meh. It didn't really blow me away compared other Waffle Houses or anywhere else in general. The Sausage kind of looked dried out and the toast was burnt. This meal that prepared definitely wasn't a labor of love I can tell you that much. This place absolutely REEKS of Unprofessionalism on every degree. Just on unprofessionalism alone, I have to give this place 1 star out of 5. EDIT: Ordered the Sirloin Steak, Scrambled Eggs, Toast, and a water on 12/24/23. I must have waited AT LEAST 20 minutes, and when I finally got the food, the Steak AND the Eggs were cold. I realized Past Me only gave this place a 2 Star review before, so I'm fixing it to be a 1 Star Review. By the way, if the Staff is reading this and is wondering who I was, ITSA ME! MARIO! WOO HOO!

Photos
Waffle House - The sausage looks a bit dried out. And the toast is burnt.

The sausage looks a bit dried out. And the toast is burnt.

Waffle House
Waffle House

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Charleys Cheesesteaks - sandwiches - Updated November 2026

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