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Charleys Cheesesteaks

3.5 (10 reviews)
Open 10:45 am - 9:00 pm
Updated 3 weeks ago

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The Basement Sports Bar & Grill

The Basement Sports Bar & Grill

3.5
(42 reviews)
4.6 mi

I had written a review a long time ago that I eventually deleted due to some changes that happened…read moreat this location. This is based upon after those changes. The location has undergone some positive decor changes in the past year or so. It is much more welcoming than it was before and just feels like a place to be comfortable. Maybe it is the bar stools that make that happen. :) Best bar stools around! The afternoon crew that sits on the corner by the garage door is a great group of people who welcome in anyone to join their group and just have some fun conversation. It gets pretty comical with those guys, so be prepared. Speaking of the garage door...it opens to a very large deck area that can get pretty busy during the summers. There is a good amount of seating out there as well as some patio furniture to just sit down and relax. Inside is mostly high top tables, but there are a lot of booths for people who like that type of seating. The group of bartenders and servers are quality at this point. They do their jobs quickly, and want you to enjoy yourself.

When the best things you can say about an eating establishment is "My server was very friendly and…read morenice...when she decided to come by the table" or "Oh, yeah, they have one of my favorite, rare beverages on tap"...that's just not good overall. Definitely a sports bar with a bunch of people there for the games but the lighting was a little too low and the volume a tad too high for my preference. Not because people were cheering, but that's just how it was. I will say they had a truly eclectic array of patrons...hippies, yuppies, blue collar, white collar...that was cool to see. Now the food...their fold over (think all things pizza without the crust) was good but the Italiano Philly...though amazing in thought...not so much in execution. The amount of toppings was great but on such little bread that you couldn't pick it up without the lettuce and tomatoes falling off. Normally not an issue but the Philly was loaded with such salty ingredients that without the "salad" the sandwich was so salty that it literally burned my tongue and throat. It took 20 minutes to receive both tap drinks...the first one came at 5 minutes. The other took 15. It was about 40 minutes until the food came out. Cold. Flaccid, unseasoned fries. Disproportionate sandwich. An hour for subpar food and service....that's just not my thing.

Photos
Seat from the bar with beer taps, spirits with an appearance from the condiment box.
Seat from the bar with beer taps, spirits with an appearance from the condiment box.
Italiano Philly
Italiano Philly
The Basement on the creek.

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The Basement on the creek.
Burntwood Tavern

Burntwood Tavern

3.2
(352 reviews)
0.5 mi
$$

Mother's Day brunch was tasty!!…read more I can't wait to come back for brunch again. Dessert was lacking but everything else great

It was edible is the best I can say Service was deplorable…read moreWe ordered 2 salads with salmon. They showed up not as listed no sweet potatoes You want food as they advertise it not a surprise when the food is delivered So I ask for the manager. They send out a manager he says he was sorry he would take $5 off each salads and give us 2 desserts So that does t happen. So I ask for the REAL manager So now I get the GM And then the beignets come that he said the first manager said he would give us Why. Why because first he offered a dessert for each wrong order but the he sent out the waitress to tell us that was too much The the beignets come out and they are on my bill They tried to make it right but who sends out the waitress to be the hatchet man ?? Not professional at all The. Before we leave we checked with the bank. Amounts not right So back to the waitress and GM All in all not a good experience. They tried but complete misses the mark They bought out dessert to go but it really doesn't fix the experience and frustration. The food was good but not exactly right and the waitress was very nice trying to help but not her fault. At all. Nice young lady and trying to be helpful. But she should not try to fix what was t her fault I read a number of reviews but service was a less Than good theme This review is not good either What could they do better? Let the servers know what is not available In the kitchen not a surprise at delivery Management should understand when they offer a solution not to change after the offer And they should make sure the charges are correct don't modify a bill close it and redo it I have run restaurants and clubs You want repeat business, make it right

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You tell me what this looks like hanging over our food?
You tell me what this looks like hanging over our food?
Fries
Fries
Smoked Old Fashioned

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Smoked Old Fashioned

Charleys Cheesesteaks - cheesesteaks - Updated July 2026

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