I really don't know what to say about Charcoal. My wife and I ate there tonight and there were parts that were good, parts that were bad, and parts that were just... weird.
We parked along the river thinking the entrance was near the giant sign that said "Charcoal". Nope. Other side of the building. So we walk around, walk up, and as we enter, someone we presumed was the hostess greeted us, asked if we had a reservation (we didn't), asked if we wanted a table or booth, and then just DISAPPEARED. Thirty seconds later, a second presumed hostess appears, asks the same questions, and seats us. Given the projected atmosphere and menu prices, imagine our surprise when we were seated in a just-above-Burger-King-quality molded plywood booth.
Getting this out of the way now -- barring the odd exchange upon entry, the servers and staff are awesome, and our waitress was no exception.
Our waitress took our drink orders, explained the dishes well, and took our meal orders. She asked if we'd like a basket of house-made bread. Sure, why not. The "basket" here refers to how she brings it out -- you're only getting one piece, with some (fairly tasty) garlic- & chive-infused butter. The bread was good, but, c'mon... one piece?
After a bit of a wait -- a desolate, bread-free wait -- our entrees arrived. My wife ordered hanger steak with chimichurri & pickled chorizo and potatoes. I had scallops with pork belly. Portion sizes were somewhere between "small" and "lilliputian". The $32 hanger steak was five slices (about 6ozs of meat), maybe half a dozen quail egg-sized potato halves, and at some point, chorizo was briefly sent past the plate to convey some sort of essence but never actually placed on it. Charcoal's $27 scallop plate is three silver dollar-sized scallops on a bed of cous cous and chick peas, with a slightly unmanageable-sized piece of pork belly. The plates were good, but you don't get any choice as to the doneness of the steak (hope you like medium), and the scallops were inconsistently seasoned, though expertly cooked.
Dessert is where an already jittery train ride sailed completely off the rails. The menu said "Peanut Butter Chocolate Cake with a Pretzel Sauce" which implies, and indeed was described when we asked, as something rich and sweet with a salty kick. Nothing, not the menu or the waitress, said anything about the dry piece of crumbled chocolate cake served with a shmear of peanut butter and a quenelle that was placed on our table. Seriously, that cake was Entenmann's level.
Other various notes:
- I just want to reinforce that the service here is great. Really good.
- There is no ambient music being played, and there's no curtains/acoustic tiles to absorb any of the noise. You will inadvertently eavesdrop. A lot.
- The rest of the interior is really weird. Laminate floors, bargain booths, quality tables, bright blue walls, and bright lights. This setting is begging for dark colors and some sort of ambiance, but doesn't get it.
- The "$$" price rating is incorrect. We dropped $95 for two entrees, a dessert, and a 20% tip. That's high.
Final note:
This was the weirdest, most inconsistent dinner I've ever had. But at the end of the day, the food was good. Docking stars for the ought-to-be-embarrassed dessert and the miniscule portion sizes. read more