Visited on 7/19/26 with my wife and dog. Drove up from Rhode Island after seeing the menu,…read moreavailable beers, and learning they were dog friendly. We arrived and sat at a picnic table with an umbrella so our pup could be in the shade. We were having a great time, so excited to be there and amped to try their current taps. Just as our apps were being brought out, a gust of wind lifted the umbrella clear out of the table, spilling my wife's drink and sending the heavy metal umbrella pole directly into my face and chest HARD.
My wife, the server, and I were all stunned for a moment. Wife thought I was bleeding until we realized it was rust on my face and chest from the pole. Server asked if I was okay, clearly feeling a little awkward, and with my hand to my face I said "I think so? If I'm not bleeding, I guess?, still totally stunned and feeling some pain. Face throbbing, my wife asked for an ice pack, and the server brought us one.
We totally understand that it was a freak accident, and that it wasn't our server's fault. But it got awkward from there as the crew working became avoidant. The girl that sat us saw me teary eyed from the pain, holding the ice pack to my face and asked if we were okay... but that was it. The atmosphere quickly became awkward, and considering the pain I was in combined with feeling totally weird from the staff, we asked for a box to take our uneaten food to go.
Server brought our check and we were a little surprised to see that we were still charged for the drinks (one of which had spilled because of the umbrella) and the food. We paid cash, still left a nice tip, and left, wanting to get out of the sun and keep an eye on the swelling.
We were really disappointed in how the situation was handled by the crew. We weren't looking for our apps to be comped, but it would have been nice for a manager to come by, apologize, offer to refill my wife's beer, and maybe move us to a different table since we were no longer in the shade. The team didn't go around and check the other tables to make sure the umbrellas were safe and secure, either, which was shocking considering what had just happened.
We were really looking forward to hanging out, trying a little bit of everything off the menu, buying some cans or growlers to take home... but we left with a swollen, bruised face and chest and an uneaten $90 box of food that we ended up tossing because the mood was completely ruined.
We rarely leave a negative review anywhere, but I guess this is just a PSA to check your picnic table umbrella if you sit outside, and hopefully a learning opportunity for management in how to improve customer service and safety for patrons.