A mistake was made by the tailor on a pair of pants. No refund was offered and no apology or…read morerefund!!

Mint Dry Cleaning is genuinely amazing. I don't even understand how they do it, it's like they're…read moremagic. They're absolute superheroes when it comes to cleaning. I recommend Mint Dry Cleaning for everyone, no matter how small the stain or how big the stain. Mint Dry Cleaning is truly amazing and always finishes their job on time, I hope to see this company get more recognition in the future. They're all about cleaning and doing what they're amazing at.

I brought in a shirt that had a couple of stains. Not only did they fail to remove the stains, but…read morethey ruined the shirt by leaving a large run down the front. When I pointed it out, they refused to accept responsibility. The employee even told me at pickup, "this sometimes happens in the machines with delicate material." However, when I returned to show them the damage, she denied saying that and blamed me instead, claiming I hand-washed the shirt myself, which I did and I got the stains out myself. But I never left a run in the shirt by handwashing, they did it and even admitted it. I wish I would have recorded her. To make matters worse, she made an inappropriate comment implying I was afraid of my daughter being upset. I never said anything like that, I said she will not be happy with the big run in the shirt as she is very picky about her expensive Aritzia clothing! This comment was a completely uncalled-for and insulting assumption. What shocked me most was how unprofessional it was to overhear her talking to another customer about me, saying, "this is the customer I was telling you about." That kind of behavior is unacceptable and shows a complete lack of professionalism and respect for customer privacy. This business used to be reliable and professional under the previous owner. Since the new ownership took over, the quality of service and customer care has drastically declined. The prices have significantly gone up as well. I've since started going to a different dry cleaner in Ellerslie, the difference is night and day. They treat their customers with professionalism and respect. Save yourself the trouble and avoid this place unless you want your clothes damaged, not cleaned and to be blamed for it afterward. If I could leave zero stars, I would.

stuff was ready about 4 days before they were supposed to have it ready, friendly staff. clean…read morejeans.

The charges for alteration and sewing are way high. The quality of dry cleaning verses price is…read morealso not justified. Informed to the Lady at the Counter that I will never come again at this place. Not recommended.

EDIT: After I posted this review, I received a message from Riverbend Cleaners with an apology and…read moreoffers to rectify the situation. I appreciate very much that they took the time to respond to me, and that they value their clients enough to do so. I wanted to edit my review to reflect their apology and to show that this company does care about customer service. I do still take all of my clothing there, especially my husband's work shirts and suit. Original Review: We have been using Riverbend Cleaners for ten years. Staff is friendly and most prices are reasonable. Have generally been very satisfied. I don't recommend taking comforters or duvets in, though. They charged me $50 to ruin my king size duvet. It shrank a lot and is no longer usable on a king sized bed. They didn't even apologize! I thought the whole point of going to a dry cleaners was to take care of fine items that can't be just thrown into the washer. Disappointing. But, there have never been any problems with shirts or pants or more common items.

Picked up my clothes and my balmain shirt that costs hundreds of dollars is now ruined. Clusters of…read moreholes as you can see in the picture and I was not notified of this when picking it up. Extremely disappointed in the lack of service and quality. I am extremely upset as I've worn this shirt probably 5 times

Nice location in the heart of Windermere. Good pricing for dry cleaning, friendly and quick…read moreservice. Would goto again :)

Highly recommend this establishment for your dry cleaning needs. Staff are helpful. This is a drop…read moreoff location as they send everything to their cleaning centre. Prices are reasonable. Highly recommend.

Had one of our comforters dry cleaned there. The staff know what needs to be cleaned and how, as…read morethe comforter was silk. Pricing was reasonable and we got it back a day earlier than expected. Great service and highly recommend!

I've had the good folks at Four Seasons alter a number of outfits for me, hem a few pairs of pants,…read moreand dry clean a suit a few times. The work is always well done. The one time I wasn't happy with an alteration, they gladly redid to my liking at no extra cost. The staff is exceptionally friendly, remembering my name and asking after my family. I will remain a regular at Four Seasons, going there for all of my tailoring and dry-cleaning needs.

This has become my new tailor thanks to proximity to my office and the good work done on everything…read moreI've brought it. I would recommend Four Seasons to anyone looking for a tailor or drycleaner downtown or in Oliver. I've had a little of everything in for work: shirts, pants, suit jacket, even some PJ bottoms. All done well and all within a week. I've also used the drycleaning service a couple of times and think they do a good job there too.

Just picked up alteration that was done badly - holes in material where mistakes were made and…read morestitching is bunched up and visible and paid an exorbitant price for it. Was not provided an estimate prior. Then when I picked it up, the owner took it off a hanger and threw thin the counter. He took the extra effort to take it off the hanger and just throw it like garbage. What is the point of taking your clothes here - your clothes and you will not be treated with respect. Would give zero if it was possible Follow-up. My husband complained about the repair and got full refund and apology w repair done again by their usual tailor. Would still prefer to deal w woman owner. I also note that my family owned a dry cleaning business and profits are razor thin so we will continue to com for our dry cleaning and shirt service but be careful regarding tailor services.

If I have a choice of taking my clothes to be dry cleaned here or at some major chain, I would…read morechoose Lynnwood Dry Cleaning, hands down. This is a family owned and operated business that has been in the neighbourhood for many years, and offers excellent, friendly service. Their prices are also lower than the nearby chains. I have always gotten my clothes back quickly, and in excellent condition. I can't really think of anything else to say other than if you live in the west end and need dry cleaning done quickly and affordably, try here first.

I have been driving to Sherwood Park (from Edmonton) to take my dry cleaning to Heritage because…read morethey do the cleaning on site and on time! Since moving back to the city in 2010, Heritage Dry Cleaners has always been my go-to: they are open before and after work (if you get there by 7 am, your clothes are cleaned same-day!), they are meticulous with spot cleaning, and they will take on some pretty random cleaning jobs (once had them clean/vacuum a secondhand, cat hair-covered cushion from one of those giant wicker saucer chairs - it came back furr-free!). Having tried a few other dry cleaners in the city, I'm appalled at their wait times, or the smell/feel of the fabrics after I pick my clothes up. At Heritage, their service is friendly and whatever products they use don't irritate my sensitive skin.

Some time ago I wrote a review on this business saying that it was the best dry cleaners I've ever…read morebeen to, well, just so no one forgets, it is STILL the best dry cleaner, the people are the best and the work is nothing but top quality. Detail work on dress shirts is awesome.