I live across the street from this dry cleaner so it was a no brainer to shop local. I gave them 10 dress shirts (men's). they were clean but the pressing was sloppy. all the collars were creased on one side and the top button was folded over and pressed. now I can see a mistake on one shirt, but every one was pressed exactly the same and rather than fix it they put safety pins on them to keep the top button from opening on th hanger. When I returned with the shirts they tried to blame it on the hanger they supplied. When I pointed out that they had to put a safety pin keep the top button closed and that it was sloppy work and that I was a new customer and was going elsewhere but I wanted to give them a try because they were close. The owner told me to go somewhere else. I asked for my money back this started taking the shirts off the hangers. When I asked what he was doing he said "these are my hangers" I said if you're that poor I'll pay you for the hangers. He laughed at me. He gave me what I thought was my money back but was only $11.40 however I paid 31.40 for the cleaning. (My bad, I should've counted it before I left) I returned to the store and he insisted that he gave me 31. I just left and said "I don't need to steal 20 bucks from you, I'm still going to eat today but I am going to tell my story on every review site there is so this doesn't happen to anyone else. His response, "I don't care" read more