I was impressed with the level of genuine kindness & respect that was given to me & other customers…read more(all different ages, backgrounds & health precautions) throughout the couple of hours I was in & out of the coin laundry. I didn't ask for the full background story but these 2 ladies are the newest (and very recent) owners of this business. I hope the community supports them, as they are doing general upgrades for machines to use & even had a plumber out to check on things just before I arrived. I seen this business transition through several owners & it had many different levels of care & upkeep in the building & machines. This place is still in need of some TLC but these ladies are proactive at meeting customers walking in for the first time. They ask what you're planning on washing/how many machines you think you'll need, so they can make suggestions with machines appropriate/available for people's needs. One lady even spotted me returning after the initial chat with my laundry (in my own carts) & opened the door before I started to open it. That helps so much to get over the door step & allowed me to navigate the entrance with more ease (I think a first in all the years I've randomly stopped here and means a lot to me - as I do struggle with my mobility limitations while using a cane, opening a door, and maneuvering my carts of all my clothing). They also checked in several times if I needed any assistance with the laundry or the machines themselves. Even asked if I was doing ok & was genuinely interested in how I was sorting for full hang-dry, damp dry & fully dry in my bags. Maybe I was giving her an idea for those that might not have all items good for a dryer? Even though there was a bit of a miscommunication on which machines I was going to use (as I have used coin laundry enough to know that I need 2 bigger & 2 medium sized) vs what she thought she heard me say I was going to use (I'll chalk it up to my mask muffling things), it all worked out. As she had more than enough loonies on-hand. Which meant I accidentally helped test the newly installed machines. These newer bigger machines take $8/load (believe me, totally worth it as doing my laundry in even one of those machines saved me three loads at my friends' house, many hours of my time saved, plus a lot of stairs avoided using the coin laundry). A slightly smaller machine but still decent size for clothing load is $6/load (well once the logistics of getting them set up is complete, so you might want to get in there while it's still cheaper if you have a few loads you were putting off doing). I was offered assistance with finishing laundry (I believe there's an additional fee), keeping tab on coins needed (so you can do one total transaction at the end of your machine usage), access to soap pods (for an additional fee in case you're like me with heavy brain fog & forget your detergent), etc. I'll definitely be back to support these ladies, as they're on the right path to build loyal customers.

I have used this business for a short while and was there today, and the lady working, was tending…read moreto laundry that was dropped off, and I don't think I ever met anyone that took as much pride in her job as she does. Was very impressed, and I think she deserves all the stars in the ratings.

My first time here today, the staff are so helpful with explaining how to use the machines. I…read morebrought in my king and twin comforters. The staff were also cleaning all the machines while i was here which was so comforting to see. They take loonies only for washers and quarters for dryers but they do coin exchanges for you. It was 40 min for a wash and dry cycle

I am in Sherwood Park often for business and use Broadmoor's wash and fold service. Friendly staff…read morewho never forget a face or a name. Highly recommend if you are on the go, visiting, or working in the area.

Brutal customer service. Brought in curtains for pressing in the original dust cover packaging…read more When I picked up packaging was gone. I was told they just throw it out. Went back and forth with the owner who made excuses and blamed me for leaving it with them. She had no interest in improving their system. Because my drapes were off white I thought protecting them was wise and the original packaging is for change out storage not garbage. Shame on you Swan you could have done something to make this better.

Won't be going back. Owned by the same people at Heritage Hills Dry Cleaning. They doubled the…read morecost to dry clean an unlined dress and didn't advise me at drop off. Dress stinks of strong fragrance which should never happen with dry cleaning. Based on the poor service I received at Heritage Hills I did not complain as they are very rude and have no interest in fixing a problem.

Well done! Clothes were very well looked after. Nice and clean! The service was excellent…read more Thank you.

Best drycleaner ever. They are environmentally friendly and the cleaning is done on site. I collect…read morevintage clothing and have brought in some pretty stained items. I was anticipating on having to alter them. The stains are not visible on any item i have brought them. I also drop off items that need to be pressed

Absolutely love concept cleaning and everything they stand for. They stand behind quality work and…read moreit definitely shows with every clean. My favourite part of the month is coming home to my house cleaned.

I have been driving to Sherwood Park (from Edmonton) to take my dry cleaning to Heritage because…read morethey do the cleaning on site and on time! Since moving back to the city in 2010, Heritage Dry Cleaners has always been my go-to: they are open before and after work (if you get there by 7 am, your clothes are cleaned same-day!), they are meticulous with spot cleaning, and they will take on some pretty random cleaning jobs (once had them clean/vacuum a secondhand, cat hair-covered cushion from one of those giant wicker saucer chairs - it came back furr-free!). Having tried a few other dry cleaners in the city, I'm appalled at their wait times, or the smell/feel of the fabrics after I pick my clothes up. At Heritage, their service is friendly and whatever products they use don't irritate my sensitive skin.

Some time ago I wrote a review on this business saying that it was the best dry cleaners I've ever…read morebeen to, well, just so no one forgets, it is STILL the best dry cleaner, the people are the best and the work is nothing but top quality. Detail work on dress shirts is awesome.

The quality appear good and was on the specific time BUT I requested (in writing) my trousers to…read morehave a 1 & 3/4 inch cuff and received a no cuff product. I left no room for question or miss understanding as I gave it in writing. This cannot be corrected once they are cut. Also the trousers were put on the hanger all bunched up leaving me to press all the wrinkles out. I ask to have suspenders button sewed on. Done very well but obviously not done before as the buttons were placed very close together. I don't think I will return.

I made the mistake of not asking the price prior to submitting my 3/4 length wool coat for dry…read morecleaning. I went to pick it up and was told the fee was 54$!!!! The coat cost 100$ when I bought it! I expressed my displeasure at the price and was told it was becuase it was 'long'. ( it's a car coat ) I was given 5$ off but the price is still completely outrageous. I take responsibility in that I did not ask prior to leaving it there and should have. I would never have agreed to this ridiculous charge. If you go this establishment get the price in writing prior to leaving your item(s)m but having had this horrible experience myself I will NEVER use this company again. 54$ to dry lean one coat - COME ON! SCAM