Pretty dirty gets broken into often your stuff is not safe here but you can access the place 24/7…read moreit's only reason I rented from them

If I could give this place no stars I would. This is the WORST business to exist. I moved into my…read moreunit back in April and came back 4 months later to move back into my apartment since I am a college student and had to leave due to COVID-19. I left my storage with everything I owned from my apartment and went back home only with some clothes. When I came back to Knoxville and went to my storage these photos are exactly what I saw, everything is untouched. My unit's door was wide open, the two items that are on the ground belong to me and are broken. I found a pile of Shit on the ground and an old t-shirt that is not mine. I contacted the manager and it took him a while to answer me because the customer service is horrible. He was rude and only refunded me one month of what I had paid when I paid multiple months of rent. What I paid does not even come close to what I lost in value. Additionally, I asked him to check the cameras and he told me that they did not know that they had been offline for a while when the website clearly promises security. I attached the messages so that you can see how ironic that when someone's storage unit is broken into and someone asks for footage of what happened, oddly they don't have it. So basically I lost everything and got $43 to start over again. DO NOT USE THIS BUSINESS. Go pay the extra somewhere else where you know your stuff is going to be secure and not stolen. Learn from my mistakes, I promise nobody should have to go through this and have no answers given to them to top it all off

Would not even give one star rented unit which was not cleaned out was given another unit my items…read moreonly in unit less than 24 hr asked for refund Mgr was less than truthful on a lot of questions I had asked so let's see if I get refunded or not. WOULD NOT RECOMMEND THIS FACILITY. Had to at least give rating of 1 star to get off of this page if it wasn't for that they would not have gotten any good rating from me.

This place is amazing. The staff is above and beyond pleasant and extremely helpful. We have used…read moreStore Space twice and it continues to get better. James and Carly are always ready to make our experience flawless. If you need a storage unit and go anywhere but here you are settling for second best.

Great family owned facility! Good customer service. Really competitive pricing. Transparent in…read morecommunications. Genuinely nice people.

From the owner: Family/Veteran Owned & Managed 865-673-0095read more

My experience could not have been better. Ultra friendly service, extremely clean facilities and…read moreconvenient to me. I got caught between selling a house and moving to a new one, and Westside Storage was the perfect gap-filler for me. I don't know how you could ask for a better storage facility. Pricing was fair and accurate, as well. 5+ STARS!!! Gary Hamby

This is a fantastic business operation. I paid 6 months up front and they gave me full confidence…read morethat, if I didn't need the entire 6 months, they would gladly refund the remainder of my contract. And...that is exactly how it worked out. The facilities are really nice and secure. I had climate controlled and was very/happily surprised with how affordable my unit was. Looks like business is good for them too as they just completed an entirely new building I assume because demand is so high right now around here. One last note, their staff and level of service are top level. If I ever need this kind of service again, I'm going straight to West Side Storage. They have fantastic security and they even throw in some good music so doing all your work is actually enjoyable. I would love to work for a place like this. If you're hiring, just hit me up.

This place is awesome. Its clean and well kept, and has a good prices for both exterior and climate…read morecontrol storage. We have rented 2 storage units one of each and all of our home stuff is in good condition. We finally found a place to stay and moved all of our stuff out. So those 2 units are available. If anyone needs a good place to store everything from your home or from your garage I highly recommend this place.thank you Mountain View Storage.

From the owner: We are a local business that is family owned and operated. We offer indoor and outdoor storage. Our…read morefacility is gated and well lite for security

Impossible to get an employee to actually be there when they say they are to rent you a unit and it…read morewas impossible to get anything solved over the phone although the phone service people are very kind and want to be accommodating, but they cannot accomplish what you need to actually rent a unit We literally drove to the storage place next-door and rented a unit. We would suggest this storage place instead.

this place sucks no one's in the office when you need them to be. Don't know how to do their job if…read moreyou or anyone needs storage unit find someone else other than 4709 Chapman Highway they suck Mikey pay late fees for no reason because I can't be in the office during their job.

What a great experience. When we needed to relocate to another house in Oak Ridge, we were able…read morequickly access a large, dry, and secure, unit at a great price. We had plenty of storage space to temporarily house most of our belongings, for several months (longer than originally anticipated, as usual), while we made sheetrock dust modifications to the new house. It made the transition so much easier knowing that our valuables were safe and clean somewhere else conveniently closeby, in case we needed quick access - 24/7. The friendly staff were always on hand to speak with, and worked with us on how long we needed to store our items, through the whole transition! Thanks Briarcliff Storage!! We just put an offer in on another house and look forward to using your great drive up services again VERY SOON!

From the owner: Oak Ridge, Tennessee, and its surrounding areas can count on Briarcliff Storage to help with all…read moreself-storage needs. There will come points in time when you need a storage facility that is convenient and accessible. We like to think we are that business providing storage units and supplies so you can store your valuables with ease. Check us out for yourself when you contact us today to begin.