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    Chapman Auto Group

    3.2 (6 reviews)

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    Sport Hyundai

    Sport Hyundai

    (51 reviews)

    2026 BACK AGAIN!!!! This time Anthony (Nino) Narvaez was…read moreAMAZING!!!! We drove 1.5 hours to return for this exceptional Service! We were not disappointed! The care!, the patience! The thoughtfulness for our needs and concerns! You just don't get the service with just anyone or ANY car dealership! Nino took the time to explain EVERY Little detail!! One the hottest day ever he was outside and on the pavement prepping and removing plastic from our new car ! WORTH THE TRIP TO YHIS DEALERSHIP! Kevin, Bruce and Chis made us feel like FAMILY! We Are and Always have a Hyundai customer and now we are a Sport Hyundai FAN! Thank you all for All you do! See you soon! Amy Our salesman Nick D'Alonzo was very professional, patient and knowledgeable. He took the time to help us with all our questions and needs. It was the best experience I have ever had buying a new car!

    I am terribly unhappy with my experience here at Sport Hyundai. I'm a rideshare and delivery…read moredriver, so I use my vehicle constantly for work. I brought my car here because I was hearing a strange noise that sounded like it was coming from the tires or possibly the brakes. I specifically explained the noise, my concern about it, and the fact that I use my vehicle for rideshare and delivery work. I paid approximately $100 for the inspection and waited about two hours. When I was called to pick up my car, I was told that my brake pads were "at a 5" and were fine. I was also told that the noise appeared to be coming from rust on the rotors and that the more I drove the vehicle, the more the rust would wear off. I was specifically advised to CONTINUE DRIVING and that the noise should eventually go away. So that is exactly what I did. Within that SAME WEEK, I continued doing rideshare and delivery work based on the information and recommendation I had been given. Instead of improving, the problem became significantly worse. My car stopped braking smoothly and began coming to screeching stops. I started having difficulty reversing and coasting because it felt like something around the wheel was catching or creating resistance. The noises also became substantially louder and more concerning. I contacted the dealership again and asked them to inspect the vehicle a second time without charging me because I knew something was wrong. After the second inspection, I was told that my INNER brake pads were scraping, my rotors were bad, and that I needed brake work. I was quoted approximately $665 for the front and another $625 for the rear, plus tax. I am thoroughly upset and extremely disappointed with the service I received. I understand now that a brake pad measuring around 5 mm can still have usable material remaining. My issue is that there are inner and outer brake pads, and I specifically brought my vehicle in because I was hearing a concerning noise from the wheel/brake area. I paid approximately $100 to have that concern evaluated and relied on the assessment I was given. Had I been told during that FIRST inspection that an inner pad was scraping or that there was a brake issue requiring immediate attention, I would have stopped using the vehicle for rideshare and delivery immediately. Instead, I continued putting significant mileage on the vehicle because I was specifically reassured that my pads were fine and told that continuing to drive would help remove rust from the rotors and make the noise go away. Days later, after the symptoms became substantially worse, a more extensive inspection revealed the inner brake pad issue and damaged rotors. I cannot say exactly how much additional damage occurred during that week, but I CAN say that I would not have continued driving the vehicle had I been given an accurate understanding of the condition of my brakes during the first inspection. That is what upsets me the most. I brought my car to professionals specifically because I am NOT a mechanic. When a customer reports a strange noise coming from the tire/brake area--especially after telling you that the vehicle is used constantly for rideshare and delivery--I expect a thorough inspection of the braking system before being advised to simply continue driving. Instead, I paid for an inspection, followed the advice I was given, continued working, experienced significantly worsening symptoms, and returned days later to learn that an inner brake pad was scraping and I was now being quoted well over $1,000 in brake repairs. I am thoroughly disappointed and upset with how this was handled, and I expected much better service and a much more thorough inspection when dealing with something as important as a vehicle's braking system.

    Chapman Mazda

    Chapman Mazda

    (8 reviews)

    Alan was phenomenal and very well educated on the Mazdas. Definitely would recommend going to Alan…read moreif you're in the market for buying a car!

    I was in the market for a new vehicle as my current Nissan lease was up in January. I did my…read moreresearch and gave Mazda a try since Car and Driver rated it so favorably. I started at a different dealership and wasn't happy with the salesman. I decided to drive the 45 minutes here from Gloucester Township. I knew what I wanted so I came prepared. My salesman name was Alan. Alan was the perfect mix of knowledge, assertive but not aggressiveness and personality. I read the previous reviews, sure, the Finance manager was nice , she had great reviews but I didn't buy my car here because of her highlighting skills and protection plan knowledge. I bought my car here because of Allen. He related to me and he treated me like a person, not just a sale. More importantly, I related to him and he made me feel comfortable that he knew what he was talking about and that he wanted me to get the best deal I could. The car buying process isn't my favorite but I love my new Carbon edition Turbo CX-5. I was inclined to write a review specifically about Allen because of the way I felt dealing with him. His partner Doug helped him at times when he was busy, and Doug is a nice guy, but I made my purchase at Chapman because of my initial experience dealing with the salesman. The building itself it beautiful, clean, friendly and filled with stock and it made the car buying process a lot easier than the previous 4 dealerships I went to last week. The sales manager, Mike was a nice friendly person also and everyone there made me feel good about this dealership. If you are looking for a new vehicle, first off, go with a Mazda! The price for what you get is top notch! And the people there made the experience better. And for the record, I don't know any of them or had ever been there before but I went with them even though I had a slightly better deal to a place that was closer to my home because they were better at what they do than the other dealership down the pike.

    Chapman Auto Group - car_dealers - Updated October 2026

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