Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I highly recommend NOT going to this place. They overcharge for parts and labor. You are better off…read moregoing to a dealership.

Great efficient service with friendly staff and fair pricing! Shoutout to James, Nate, and the rest…read moreof the team!

Went there 10:30 am on July 29th. One guy was working the bay while I sat there 30 minutes watching…read morehim. I was expecting him to tell me to go inside the waiting room while he finished his project. I finally got out of the car and told him that it would have been nice if he would have directed me to the lobby. He said he was busy. I told him that I understood that but suggested that he at least do a 20 second check with me to direct me to step into the lobby. He replied that he didn't think my suggestion was helpful. I decided to not get the oil change. I have been a customer at Stinky's for about 3 years and always had outstanding customer service. I won't be back after this.

I've had nothing but great experiences at Valvoline. Every employee I've interacted with has been…read morepolite, professional, and informative. I come here for oil changes, but they always do a thorough inspection and provide a detailed printout of completed and recommended services. What really stands out is that they never pressure me into buying additional services. In fact, they've recommended I go elsewhere when it made more sense for me. They suggested I get a free tire rotation at Discount Tire instead of paying for one there, and they also recommended I have my mechanic replace a belt rather than having them do it--even though they offer both of those services. That honesty goes a long way. On top of the excellent service, the customer experience is outstanding. In the Arizona heat, they offered me a cold bottle of water and gave me the option to wait in their air-conditioned lobby instead of staying in my car while it was turned off. I'm always impressed by their professionalism, transparency, and customer-first approach. It's the only place my household trusts for our vehicles, and I highly recommend them!

Efficient, quick, and hassle-free…read more They recommended a few maintenance services, including a radiator flush since my car is over 100,000 miles and we're heading into the Arizona summer. I appreciated that they weren't pushy about it--just explained the recommendations and asked if I wanted to add anything. One of the best parts is that you can stay in your car during the entire service. They also have coupons available online, which helped make it a good value. Overall, a great experience and I'll definitely be back.

The issue was exactly the same when first time around and also what's the point of charging Aircon…read moreinspections. That's the whole point of the Aircon inspection . We have informed them the exact problem now they come up with an excuse . They will find ways to try to make more money or they don't know what they're doing. Be careful with businesses like this . So we thought since they work on our Aircon and after a week not working it will under 5 years it's not even a week and comes up with new findings and charging me $600 . If they are that good they should have seen the problem from Initial inspection. The problem was exactly the same sir. Unless they charge me for the fan that was not needed . Also second time around they are charging me for another air con inspection fee what a joke, they are taking the piss . They should change the name to Bad Works . It's probably their family or friends or them did all the good reviews . I doubt all those good reviews . Pls check video and pictures as when I came in first time it was exactly in the same state.

Great experience, five stars! Angel and the crew good oil change and tire rotation. Extremely…read morefriendly and a great deal, highly recommend. Amazing coffee too!

Outstanding service! Walked in without an appointment for oil change! Was out in a hour.. what a…read morelucky girl I am!!

I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

Quick and friendly service. In and out within 15 minutes. This place is worth driving to, I will…read moredefinitely be back.

Got my oil changed quickly and such amazing service! Big shout out to Marina for all the help :)read more

After years of bouncing between different mechanics and oil change shops, I found Lightning Lube a…read morefew years ago, and I'll never take my car anywhere else. This is hands-down my favorite mechanic and oil service shop in the Valley. Being locally owned and operated is just the beginning. Every single person who works here is top notch. They're honest, efficient, incredibly knowledgeable, and they never try to upsell you or take advantage of you. They tell you exactly what your car needs, nothing more, nothing less and they get the job done quickly without sacrificing quality. I've recommended Lightning Lube to just about everyone I know on the East Side because they've earned my trust time and time again. If I could give them 100 out of 10 stars, I absolutely would. They truly are the

I dread getting my oil changed. I know it's going to be a long and expensive process…read more Lighting Lube has changed my perspective on it. They did my oil change in literally 22 minutes. I'm so impressed. I will definitely be returning!

I wish that I found this place way before now. This is not only the friendliest oil change spot in…read morethe valley, but it's the most honest. I listened as they went over everything with everyone. I really wish I wasn't moving out of state tomorrow, but I'll make sure my son comes here. He works down the road. If I move back to Arizona I'll definitely be back.

Stinkys is the greatest place in town to get an oil change. Competent polite techs and so helpful…read moreeither way can questions. The waiting room is a delight with all the vintage car and other memorabilia. It's such a cool place to visit for camping needs. I've been a fan of Stinkys for past several years! Tell everyone about it, I want this place to stay around