I'm now the 3rd generation that makes this family business the only spot for shoe repair!! I came…read morein earlier this year to fix the bottoms of some vintage Ferragamo's and was very satisfied with the job and how they fixed up the velvet exterior as well - plus, I forgot to mention when I dropped them off that I wouldn't be able to pick them up and they shipped it too me no problem (obviously I paid a fee for it but duh). I have so many of my grandma's vintage shoes to bring in and know that I can trust them to do a great job on every single pair. Is it expensive? Yes, a bit. But are you paying for skill? Absolutely. They're craftsmen/women and deserve it! Thank you and great job!

The guy that helped me out seemed very annoyed that I needed help. I felt like i was being rushed…read moreto tell them what I needed. Whatever product they used or method they used it changed the color of the leather. It made them way darker in certain part of the boot very inconsistent. You can see in the pictures the different shades in the leather. It gives the impression that only one part of the boot was cleaned. I wish they would have giving me a quick run down of what they were going to do to the boots. Not cool walking around with half tan half brown boots. They charged $35 for this color scheme. They messed up my Thorogood boots. Not a cheap boot. I don't recommend this place. There another Cobbler in town that did my other work boots for half the price and they didn't change the color on the leather. STAY AWAY.

I came to get my wedding dress cleaned and preserved, as well as a suit dry cleaned. The suit was…read moreready within a few days while I was told that it would take about 2 weeks for the dress. The dress ended up taking a month but they were very transparent when I reached out to them on the timeline. Although this place is a little out of the way for me, the quality and price point definitely makes it worth it!

Poor quality hemming and poor customer service. I had clothes hemmed here that's already falling…read moreapart at the hem, and they refuse to fix their poor work. I regret coming here. I cannot recommend their services.

I loved Vanessa Avila's work but I am very disappointed in her non-responsiveness since the abrupt…read moreclosure. At one point she responded to my text saying that she would be delivering the (ostensibly repaired) shoes on the weekends. That was in March and no shoes appeared so I have tried to call her but her voicemail is full. I text her again and again. I have told her that I assume some bad things are happening in her life but I pleaded with her just to communicate. I said that I can have plenty of sympathy but that I need some dialogue. Has anyone else received a response from her of any sort since, say, March?

5 months. That's how long it's been since I dropped my loafers off for minor repairs, she took my…read moremoney up front and gave me the pink slip asking for a couple weeks, and they've been giving me the run around since then, first couple times I was told they couldn't find the matching thread for the color of the shoe, and that they'd placed an order with their supplier, she left me a phone number which is also displayed on the door, that phone is never answered, like ever, and I have to come in person driving all the way to realize they're pretty much always closed citing one or the other "family emergency". I'm sympathetic to personal issues, but seriously, how often does a business have family "emergencies"? I've lost both my money and a pair of perfectly fine loafers, not to mention the several drives be had to make as a reward for giving them my business. Never again!! Outrageous.

Beautiful store, beautiful products and the most tastefully decorated store front…read more In the days of cheapening things I believe Coach didn't jump on the bandwagon. I can think of countless brands that have gone downhill the past 10 or 20 years - the quality here seems to be consistent. Buy a fancy purse for your loved one - she will love it. Maybe a little keychain. I tend to come to places like this to buy smaller light weight gifts to ship right before Christmas. That is how I found myself here. I loved the store front. Beautiful and Martha Stweard would approve. Young generation is moving toward a love for good old Martha. She is cool like Snoop Dog. Truthfully i'd love Christmas ornaments on my tree of both of them next year.

Love the store. The employees are so nice and friendly, they let you look around without following…read moreyou like other stores. They don't have a huge selection and I wish they carried just a few more bags but the location is tiny! Wish there was a closer Coach to me but I'm happy with the service. They run out of gift wrap often though so if you can just buy online for that!

Very beautiful store - they have a open airy feeling - and the clothing has a bit of a coastal…read moretheme - surfer style... LuLuLemon is similar but I'd say more for women.... if there is such a thing. This company I'd say is more geared for men. The fabrics and fit are very good and I'm always trying to replace my favorite hoodie I got from here. If I like a piece of clothing (or shoes for that matter) I tend to wear it till its shredded. For that reason I have no hesitation to buy something that may be a little higher in price if I know I like it. You can buy online but I think its great to be able to touch the items before you purchase. This is the perfect place to do just that.

I came here for a private company yoga and shopping event and was pleasantly surprised at how nice…read morethe clothes are here at Vuori. They are definitely on the pricier side but if you value comfort / chic I think Vuori could be good for you! I don't really shop luxe gym clothes but I bought a nice casual light jacket here because the material was so soft! I wear it all the time especially in cooler weather (but not super hot or super cold weather)!

My husband and I had been researching stores for recliners and a friend had recommended the Leather…read moreLeather Gallery. As soon as we walked in we knew we were in the right place. There was a variety of furniture and Sean greeted us and directed us to the different recliners. My husband, whom the recliner was for, sat in a variety of chairs. We were looking for something simple and did not mind a floor model. Sean was friendly, knowledgeable and not pushy, we had not planned on purchasing anything, however, we had found the perfect one and we were able to bring it home right away. If you're looking for quality leather furniture, this is the place!

We had the best experience working with Sean from Leather Leather for our custom American Leather…read moresleeper sofa (which we ended up getting in a fabric finish). He made the process so easy and offered helpful insights as we made our selections. The delivery process was simple with clear communication leading up. It's rare to have reality exceed your expectations -- that has been our experience every step of the way, including with the product we received. Guests always comment on just how comfortable the mattress is and are shocked that a sleeper sofa could be this supportive. I'm posting this review a while after our purchase and have to say, this piece was built to last. Thank you, Sean!

So many styles and designs in beautiful fabrics. Friendly owner. My new favorite source of summer…read moreweight tops and winter scarves.

This is an amazing place to shop in downtown Palo Alto, and yes, you can find some amazing things…read moreto wear here, even if your summer capsule wardrobe is primarily made up of solid neutrals. Everything that I bought over here this summer is made of 100% cotton in Nepal. I bought some ivory/cream/light beige cotton/linen pants that were so comfortable and flowy. I also bought some pale pink cotton pants - and they feel very neutral in spite of being pastel. I love the "criss cross" opening at the ankles of all the pants that I bought. Very cool! No patterns. Just neutral solid pants. Each pair of pants was about $58 but totally worth it because they're very durable. I wash them on the delicate cycle with just a little bit of gentle detergent, and dry them on a clothes line in the sun (they're dry in less than fifteen minutes). They had lots of white cotton tops; unfortunately none of them were sleeveless or just a wee bit longer sleeves than sleeveless. I'm not a fan of full sleeves in the summer. I made an impulse cashmere shawl purchase on a cold summer night here because it was cold outside and the air-conditioning made the restaurant nearby (Tamarine) feel like the North Pole. It was a neutral ivory/cream color with a super-tiny dark brown herring bone pattern on one side. I like it because if I want a lighter looking shawl, I have the cream or ivory on one side, and if I want a darker looking shawl, I have the dark brown on the other side. A bit spendy at $200 and most definitely not vegan, but I was freezing... I do own a few woolen sweaters and leather shoes, although I really try hard not to buy wool or leather. Cashmere is so, so, so soft and feels so lovely on the skin. Like Sarah Jessica Parker in Sex and the City says about cashmere: it's a cashmiracle! They have some cashmere scarves in neutral solids too. The only downside was that the music was deafening. It made me want to leave the store as soon as possible, instead of staying for hours and trying on some more clothes.

I have become a very frequent customer of Mario. A true local gem started by Mario's father. I…read morebought a sport coat at a nice outlet but did not realize all the buttons needed to be sewed in. I had tuxedo pants that were 10 years and a few inches ago that Mario expertly tailored to current measurements on short notice. In addition, I gifted my son a fine suit and Mario hit that one out of the park. Finally, I had a full suit purchased at the Livermore Outlets that Mario made look like a custom suit. Mario is a class act, I would drive from all over the state to have Mario work on my undersized wardrobe. I highly recommend this shop!

Mario and his team are the best! I needed a suit for my wedding this past week but I only had about…read more10 days. I had reached out one weekend but they were away from the shop due to an event. I texted the number and Mario was able to set me up with an appointment for the upcoming Tuesday of that week. The process was pretty quick. Mario took my measurements, he explained the rental process, let me look at some designs and ultimately gave me freedom on the color I wanted. Price was what I expected between $250 and $300, including the 2 piece blazer and pants, white shirt, matching vest and two ties to choose from. They could have included shoes as well but I had my own pair. I'm not sure if that would have altered the price. It took about 5 days for it to be ready, as I could have picked it up the following Monday but it was a busy day for me. Mario even let me try it on and make alterations before I walked out ensuring that my suit was the perfect fit for my special day. Overall, the customer service was top notch and I felt like I was able to take my time throughout the experience despite all the stress that comes with getting married. Thank you, Mario for making my special day a day to remember!

First time at Hermès and it was absolutely magical all because of Jessielyn! She was warm,…read morewelcoming, and made me feel like a valued guest from the moment I walked in. I left with few items I really like and I'm going to use and wear.. All Worth it. This place smell so good and has nice sitting area. Jessielyn made this an unforgettable experience. Thank you for taking your time and your patience. Ask for her, you won't regret it!

My experience with Amanda L. was very pleasant. I visited during the afternoon as a walk-in and…read morewaited about 15 minutes as other customers were taking their time. Amanda L. was very kind and helped me pick between a few items and provided guidance for how to wear and care for them. Amanda L. was a very helpful SA who advised on colors, textures, and mixing/matching. I was worried my experience would be bad after reading the reviews and was going to buy online to avoid an SA, but I was happy that I came in, spoke to the staff, saw the collections, and sampled a few items. I will definitely return in the future. If you are going to do something this expensive, you better do it right. I am more confident that I stopped in and saw the pieces with my own eyes. Sometimes you cannot believe everything you read on the internet! This is one of those times!