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    Coach

    3.2 (53 reviews)
    PriceyLeather Goods
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

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    Reviews With Photos

    Before with sunblock marks
    Zak R.

    A sales associate at Stuart Weitzman suggested that Coach has the best leather cleaner on the market. So to Coach I went.... Daisy warmly greeted me at the door and asked if I needed assistance. She guided me to the leather cleaner and moisturizer which I wanted to purchase. She was so nice and even gave me the "kit" that included a large soft cloth for use. The cleaner worked wonders on my Longchamp work bag that I have started using again as part of my post-COVID world of normality. (During the pandemic I have been using a Patagonia backpack with outside pockets for alcohol sanitizer and hands free carrying.) Unfortunately my sunblock left white patches all over my bag. I also used it to clean and condition a Vince lamb leather jacket. The end results speak for themselves. Thanks Daisy for being so helpful and nice. PS. Leather is an animal's skin. I figured it deserves the same level of care as my own skin does.

    Top tag (purple) that was ruined with the wrong initials. Bottom tag (black) that was offered, to replaced the original tag.

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    3 months ago

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    7 months ago

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    28 days ago

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    4 months ago

    Great service . I was able to get a sfo skyline tag today it's so pretty . They have lots of coachtopia purses and keychains .

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    1 year ago

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    Page 1 of 2

    Ask the Community - Coach

    Review Highlights - Coach

    Another three days later, store called and said the Monogram is done and bag was on its way to my address.

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    The Cobblery - Can you tell which one was repaired?

    The Cobblery

    4.2(312 reviews)
    1.9 mi
    $$$$

    I'm now the 3rd generation that makes this family business the only spot for shoe repair!! I came…read morein earlier this year to fix the bottoms of some vintage Ferragamo's and was very satisfied with the job and how they fixed up the velvet exterior as well - plus, I forgot to mention when I dropped them off that I wouldn't be able to pick them up and they shipped it too me no problem (obviously I paid a fee for it but duh). I have so many of my grandma's vintage shoes to bring in and know that I can trust them to do a great job on every single pair. Is it expensive? Yes, a bit. But are you paying for skill? Absolutely. They're craftsmen/women and deserve it! Thank you and great job!

    The guy that helped me out seemed very annoyed that I needed help. I felt like i was being rushed…read moreto tell them what I needed. Whatever product they used or method they used it changed the color of the leather. It made them way darker in certain part of the boot very inconsistent. You can see in the pictures the different shades in the leather. It gives the impression that only one part of the boot was cleaned. I wish they would have giving me a quick run down of what they were going to do to the boots. Not cool walking around with half tan half brown boots. They charged $35 for this color scheme. They messed up my Thorogood boots. Not a cheap boot. I don't recommend this place. There another Cobbler in town that did my other work boots for half the price and they didn't change the color on the leather. STAY AWAY.

    Photos
    The Cobblery
    The Cobblery - You can see the difference in the colors

    You can see the difference in the colors

    The Cobblery - You can see the difference in the color of the leather on the toe box to the top part.

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    You can see the difference in the color of the leather on the toe box to the top part.

    Village Cobbler - update: this place is indefinitely closed. text vanessa for shoe drop off.

    Village Cobbler

    3.7(73 reviews)
    0.9 mi

    I loved Vanessa Avila's work but I am very disappointed in her non-responsiveness since the abrupt…read moreclosure. At one point she responded to my text saying that she would be delivering the (ostensibly repaired) shoes on the weekends. That was in March and no shoes appeared so I have tried to call her but her voicemail is full. I text her again and again. I have told her that I assume some bad things are happening in her life but I pleaded with her just to communicate. I said that I can have plenty of sympathy but that I need some dialogue. Has anyone else received a response from her of any sort since, say, March?

    5 months. That's how long it's been since I dropped my loafers off for minor repairs, she took my…read moremoney up front and gave me the pink slip asking for a couple weeks, and they've been giving me the run around since then, first couple times I was told they couldn't find the matching thread for the color of the shoe, and that they'd placed an order with their supplier, she left me a phone number which is also displayed on the door, that phone is never answered, like ever, and I have to come in person driving all the way to realize they're pretty much always closed citing one or the other "family emergency". I'm sympathetic to personal issues, but seriously, how often does a business have family "emergencies"? I've lost both my money and a pair of perfectly fine loafers, not to mention the several drives be had to make as a reward for giving them my business. Never again!! Outrageous.

    Photos
    Village Cobbler - My pink payment and pickup slip, I've been carrying this around for 6 months now!

    My pink payment and pickup slip, I've been carrying this around for 6 months now!

    Village Cobbler
    Village Cobbler

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    Dolma Handicrafts - Interior

    Dolma Handicrafts

    4.1(44 reviews)
    0.8 mi
    $$

    So many styles and designs in beautiful fabrics. Friendly owner. My new favorite source of summer…read moreweight tops and winter scarves.

    This is an amazing place to shop in downtown Palo Alto, and yes, you can find some amazing things…read moreto wear here, even if your summer capsule wardrobe is primarily made up of solid neutrals. Everything that I bought over here this summer is made of 100% cotton in Nepal. I bought some ivory/cream/light beige cotton/linen pants that were so comfortable and flowy. I also bought some pale pink cotton pants - and they feel very neutral in spite of being pastel. I love the "criss cross" opening at the ankles of all the pants that I bought. Very cool! No patterns. Just neutral solid pants. Each pair of pants was about $58 but totally worth it because they're very durable. I wash them on the delicate cycle with just a little bit of gentle detergent, and dry them on a clothes line in the sun (they're dry in less than fifteen minutes). They had lots of white cotton tops; unfortunately none of them were sleeveless or just a wee bit longer sleeves than sleeveless. I'm not a fan of full sleeves in the summer. I made an impulse cashmere shawl purchase on a cold summer night here because it was cold outside and the air-conditioning made the restaurant nearby (Tamarine) feel like the North Pole. It was a neutral ivory/cream color with a super-tiny dark brown herring bone pattern on one side. I like it because if I want a lighter looking shawl, I have the cream or ivory on one side, and if I want a darker looking shawl, I have the dark brown on the other side. A bit spendy at $200 and most definitely not vegan, but I was freezing... I do own a few woolen sweaters and leather shoes, although I really try hard not to buy wool or leather. Cashmere is so, so, so soft and feels so lovely on the skin. Like Sarah Jessica Parker in Sex and the City says about cashmere: it's a cashmiracle! They have some cashmere scarves in neutral solids too. The only downside was that the music was deafening. It made me want to leave the store as soon as possible, instead of staying for hours and trying on some more clothes.

    Photos
    Dolma Handicrafts - Interior

    Interior

    Dolma Handicrafts - Interior

    Interior

    Dolma Handicrafts

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    Cassara Brothers Clothiers - Beautiful burgundy tuxedo jacket with satin peak black lapels!

    Cassara Brothers Clothiers

    4.7(133 reviews)
    4.4 mi
    $$
    Family-owned & operated
    Committed to satisfaction

    I have become a very frequent customer of Mario. A true local gem started by Mario's father. I…read morebought a sport coat at a nice outlet but did not realize all the buttons needed to be sewed in. I had tuxedo pants that were 10 years and a few inches ago that Mario expertly tailored to current measurements on short notice. In addition, I gifted my son a fine suit and Mario hit that one out of the park. Finally, I had a full suit purchased at the Livermore Outlets that Mario made look like a custom suit. Mario is a class act, I would drive from all over the state to have Mario work on my undersized wardrobe. I highly recommend this shop!

    Mario and his team are the best! I needed a suit for my wedding this past week but I only had about…read more10 days. I had reached out one weekend but they were away from the shop due to an event. I texted the number and Mario was able to set me up with an appointment for the upcoming Tuesday of that week. The process was pretty quick. Mario took my measurements, he explained the rental process, let me look at some designs and ultimately gave me freedom on the color I wanted. Price was what I expected between $250 and $300, including the 2 piece blazer and pants, white shirt, matching vest and two ties to choose from. They could have included shoes as well but I had my own pair. I'm not sure if that would have altered the price. It took about 5 days for it to be ready, as I could have picked it up the following Monday but it was a busy day for me. Mario even let me try it on and make alterations before I walked out ensuring that my suit was the perfect fit for my special day. Overall, the customer service was top notch and I felt like I was able to take my time throughout the experience despite all the stress that comes with getting married. Thank you, Mario for making my special day a day to remember!

    Photos
    Cassara Brothers Clothiers
    Cassara Brothers Clothiers
    Cassara Brothers Clothiers - Such a pleasure outfitting this couple and their family!
Congrats on the beautiful day and looking forward to seeing you again Arjun!

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    Such a pleasure outfitting this couple and their family! Congrats on the beautiful day and looking forward to seeing you again Arjun!

    Coach - leather - Updated May 2026

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