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    Chanel

    3.3 (364 reviews)
    Ultra High-EndWomen's Clothing, Jewelry, Watches
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    Tiffany C.

    Elegantly decorated store with beautiful clothing, handbags, shoes, accessories, cosmetics, perfumes and jewelry! They have almost everything on your dream wish list! The sales associates are friendly and knowledgeable. They can help you select that perfect item to splurge on yourself or an amazing gift for someone special. I love visiting this store to see all their new arrivals that come in on a regular basis. One thing I wasn't aware of until recently is that they actually run sales a couple times a year. Be on the lookout for those dates and you might snag something beautiful at a slight discount.

    No. 25 small and Classic medium
    Kimberly H.

    It was December. I waited in line for about 10-15 minutes to get in. I have wanted a Chanel purse for over 10 years maybe 20....but I could never bring myself to buy one. I love the simple almost tom boy-ish style. I thought I should buy one in Hawaii bc tax is less or Japan bc the exchange rate there is insane - but it still the same price in Japan regardless. I finally got the ok from hubby to get the No. 25 but got convinced I needed the Classic instead for almost double the price. I was intrigued by the history told by the associate. There are hidden pockets for cash tips and letters from Coco's lovers. Afterwards, I was compelled to read her history. I love how Coco started from humble beginnings, was self-made, and a strong business woman. People were having champagne all around us so we asked for a glass and purchased Classic medium. After taking it home, I realized it's a lot smaller than it looks and is pretty much the size of a cocktail purse. We bought around Xmas and I'm not sure if the policy is different during other seasons, but it was less than 30 days. I brought it back with the receipt and was able to return it without a problem. Unfortunately the bag I want is on a waiting list. At first I was told one month, now I'm told 2-3 months. We also had our email on the account wrong and tried to call and contact them via the website to fix it but nobody ever got back. Supposedly, they corrected the email address at the store when we returned the purse. We did get our money back within 1-2 days. But I'm not sure I'll ever get my purse. Crazy how it's like this. Oh well. If it's meant to be it will be.

    Loren V.

    If returning an item, they will stress you before the return. They had to check the bag and if there was any smudge's or finger prints they'd have to check first if it was ok to return which is stressful! Then when leaving they ask you to walk out a certain way and can't walk out any way you want which is ODDDDD! I don't care for their customer service at this location at all! They need to work on their kindness and respect people's freedoms! I called the BOSS, which he came out to help me and was the only KIND one really! His name is Alex! He asked if I wanted water! The white girl helping me didn't even ask! She was an asshole with a smile! Never again! $3750 on a bag! Beautiful bag! Just can get something else with that $$$$!

    inside
    Nicole L.

    I came to Chanel at South Coast Plaza and I usually always look around. Back in May, I got matched with Holly Atia and she was the kindest, most helpful sales associate anyone could ask for! I told her what I wanted, and she gave me her business card and told me to text her every week so she keeps an eye out for the product I want. I texted her every week once for a while and recently she let me know that Chanel had the bag I wanted. I finally got my Chanel classic mini in black with gold hardware :') I have been wanting this bag for a while & absolutely loved it. This boutique is also so clean, all the workers are super nice including the person outside who lets people in. I'd recommend getting an appointment before coming to avoid waiting. Thanks again Holly for the best experience I could possibly get at Chanel. I'll be back to buy more SLG soon :-)

    Chantel Q.

    Always such a beautiful place! Super pricey and top in the high-fashion world! Only competition is Hermes. Thanks for everything KiKi, you really treated us so nicely. My daughter loved looking around.

    Love the way they wrap and very happy with my new purse!

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    3 years ago

    Great experience! Have been shop here for 7 years and my Sa was super nice and patient. A lot of collections!

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    5 years ago

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    5 years ago

    When you want quality and feel you're classy better pick the best. Nothing but Chanel for me!

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    Page 3 of 10

    Ask the Community - Chanel

    Does this location do repairs?

    My friend wants to purchase a purse this Friday, is it too late to book an appointment? And can we just get there early and wait in the que/line?

    Hello I want to know if this boutique has fragrance? Last time i visit a boutique was in Vegas and they were so helpful and had fragrance.I hope I have the same experience…

    Yes they do! Fragrances, Handbags, Ready to wear, Jewelries, Eyeglasses and a lot more ;)

    View All 7 Questions

    Review Highlights - Chanel

    My OH said he walked in after work looking ragged and dragged and every sales rep ignored him except Sirosh.

    Mentioned in 29 reviews

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    Precious Closet - Áo Dài 02

    Precious Closet

    4.7(41 reviews)
    7.3 mi

    The Ao Dais here are the most modern and the most trendy ones coming straight from Vietnam!…read more Value : The fabric is so silky & breathable, I wore mine to so many different events and will definitely go back for more in the upcoming years. I have purchased from this store before and have reworn their ao dais on numerous occassions! Definitely great value for a great price! This specific Ao Dai was $60 but for the fabric, it's well worth the cost. No scratchy fabric, no weird creases, only some light steaming needed to straighten out the fabric. Flexibility : The store style is super accomodating and offers in house measurements to get the perfect Ao Dai for your size. Social media presence is strong : I also love that you can find things that you like on their Facebook page, send in your measurements and request to have it saved on the side for pick up. Overall : Great quality supplies, super fast, convenient & friendly service.

    I visited Precious Closet on a cousin's recommendation while searching for Vietnamese traditional…read moredress (áo dài). Since it was the tail end of Lunar New Year, the selection wasn't as large as usual, but we still found beautiful áo dài that each of us loved. The store had dresses in every color and style--traditional, two-piece silky sets, and options for men and children of all ages. Sizes ranged from S, M, L to XL and 2XL, and everything we saw was great quality. The neckline and stitching were well made, and I loved the flared sleeves--so much more comfortable than the tight ones I'm used to. One thing I really appreciated is that everything is clearly priced, so there's no need to bargain like in many other Asian shops. It makes the whole shopping experience so much easier and more enjoyable. I highly recommend trying things on because every dress fits differently. There are only three fitting rooms, but each one has heels you can borrow to see your full look with the áo dài--such a thoughtful touch. If you can't find your size, definitely ask one of the helpers; they were all incredibly kind, patient, and attentive. The shop itself is small but truly has everything you need. The owner mentioned that the store is open year-round but only sells traditional dresses during the two months leading up to Lunar New Year. After the holiday, it transitions back into everyday clothing. At checkout, they even give you a small gift, and all your items are packaged neatly in a cute reusable bag--another detail that made the experience feel special. I can't wait to come back in December to get first pick of styles and sizes. Have fun shopping--and Chúc Mừng Năm Mới!

    Photos
    Precious Closet - Such a cute soft pink ao dai

    Such a cute soft pink ao dai

    Precious Closet - Headband

    Headband

    Precious Closet

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    Chanel - womenscloth - Updated May 2026

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