I came to this Champs looking for a new pair of basketball shoes on veterans day. They gave me great service and military discount on top of some Derrick Rose fives that were already on sale for 50% off, which happened to be one of the pairs I found online that I liked. They only had 9's (which I usually wear), and they seemed to fit well. After taking them home and wearing them for a whole evening, they broke in a little bit and became loose. So I took them back today and came to find that they didn't have an 8.5, but the manager was nice enough to call the other local store without request and sadly with no success. So he continued the excellent service and went through the process of ordering the size I needed online and sending them to my house with no extra cost.
I couldn't be happier with the whole experience! I will definitely be recommending this store to my friends and colleagues (as well as you all), if you're in need of some new shoes. read more