The worst hygienist. She does a terrible job cleaning teeth then tells you that you need a deep cleaning which of couse cost extra. I had a crown removed to fill a cavity and had a temp crown which was installed with the wrong cement and was extremely difficult to remove. When it was finally removed I was in great pain and had to be given additional numbing and when the permanent crown was installed I was in such pain additional numbing was necessary. The whole procedure took an hour and a half but should have been done in a half our.The original dentist I started with was no longer there for the installation of the permanent crown and the new dentist had limited experience. When I was finally done after suffering in pain for 90 minutes because they could not seem to get me numb I was told I might need root canal on the tooth Do yourself a favor and find a different dental office. I did. read more

Took a couple of times trying to find the right Dentistry and we found it with Champlain Dentistry. Our family loves coming here! Jonelle is the best!! read more

I just moved to the area and needed to find a dentist. I'm not sure how I found Champlain but when I got there, it seemed really nice and professional, though it seemed like they wanted to talk money and my finances before they did anything else. My first visit was just fine although I was taken back by the crazy expensive services they said I needed. My second visit was for a cleaning. 1 hour and 45 minutes later I walked out. No one tried to explain what happened, no one called, no one emailed... so I figure they could care less. I'm new to the area so I guess my search for a new dentist will continue. On another note, they told me I need a TON of work... to the tune of over $5000. I go to the dentist faithfully every 6 months so why didn't my previously awesome dentist tell me any of this? Very disappointed. read more

This place has absolutely no respect for your time. Every time I have an appointment is gets cancelled last minute, and I don't mean occasionally I seriously mean every single time for over 2 years. Jonelle is great and the only reason I keep going to this place but everyone else from the receptionists who are clueless to what they're doing to the dentists that don't show up they are terrible. And they'll tell you not brush after cleaning for 90 min and charge you $150 for it and insurance won't cover it. read more

Dr Gill I am filing a complain AGAINST YOU with the dental board. You were supposed to extract my left molar. which was the worst experience of my life thanks to your for horrible skills. You lie to me I still have the root from that supposed extraction you did. I am going to file as many complaints I can. Even going to take you to court if I can. make sure next time you are doing a procedure on somebody you know what you are doing. You put me through so much pain. Had no compassion. read more

I've been going to Champlain Dentistry for several years now, and love the convenience of all their services. I love the staff, and always look forward to seeing my most favorite person, Jonelle. If you're looking for a great hygienist, look no further! read more

Let me begin by saying I'm one of those weird people who LOVES going to the dentist. So, I was excited to go to the new dental office conveniently located less than a block from my home. The office is very nice. Paperwork is competed on an IPad..not my thing but it was fine. Staff was very friendly from initial call in, the reminder call, etc. I'd scheduled myself, my husband & my son for a cleaning. I asked for first appointment of the day as to avoid a wait so we could leave to work afterward. I planned on this whole endeavor taking about an hour, maybe a bit longer. It had been over a year for all of us and teeth cleaning was definitely much needed. They have a lot of new technology, which is fine but what we were most interested in was clean teeth. This was a bit of a disaster. We were immediately escorted back, xrays taken (SO many xrays....) And then the waiting game began. There were 3 staff members including the Dr, no other patients waiting or otherwise, and it seemed like there was zero planning or staggering of activities. We finally got out at 10:15 (2 hrs 15 mins) later and that was only because I was insisting that my husband & I had to leave & go to work. My main issues: it felt like their only interest was in up-selling services. I'm double insured and apparently basic flouride isn't included w/ a cleaning. Really? Most dentists provide flouride standard. After the xrays and exam, the receptionist comes back & makes you sign more forms, trying to lock you into services. It was SUCH a put-off. Terrible format. When it was finally time to clean my teeth, the Dr did it. She's definitely NOT a hygenist. She spent about 5 minutes running some drill-type tool across my teeth. Zero scraping between teeth. No picking at the tartar. Not thorough at all. I was in shock. After she finished, the assistant polished my teeth. Kind of. He then ran some floss between my teeth. There is no sink to rinse. No mouthwash. Nothing. My mouth felt dirty & unfresh. My husband had the same experience. We had to go home & brush our teeth afterward because they simply weren't clean. My son didn't even get the drill/cleaning device. The DDS told her asst. to just use the polish. He really needed a cleaning and nothing was done. My husband's comment the second we stepped outside: "NOT impressed." We were shocked at what had just taken place. I'm mad. We've wasted our semi-annual cleanings on this place. I will have to go pay cash w another dentist & get an actual cleaning elsewhere. I'd highly recommend Dr Gil go get a cleaning at a real dentist & see how its supposed to go. Friendly? Yes. Clean office? Yes. That was about it. A waste of time and I'm sure my insurance was charged sufficiently for these non-cleanings. Not happy. read more

Dr. Abalos is really great. I needed a few fillings and she was quick and did a good job. She was very knowledgeable and also did a great job on my cleaning. They have TVs in the chairs so you can watch tv while you wait. That definitely makes a trip to the dentist a little more enjoyable if you ask me. Staff is friendly and the office is clean. I highly recommend Champlain Dentistry. read more

A business with great integrity. I recently underwent a dental repair @ Champlain Dentistry. Upon checking out & paying the bill that I had been quoted, the dentist came in and said there would be a deduction on the price they had originally quoted because they found the job wasn't as detailed as they had expected. What a pleasant surprise; I've never encountered this on ANY medical services. I'm now even more pleased to have Champlain Dental for our ongoing dental services! read more

Recently I had my first visit here and am quite pleased. My last dental visit was a while ago (and I had a bad experience and that dental place actually closed down). Due to prior bad dental experience elsewhere, I was hesitant going to have my next visit but Dr. Galeon, Gilbert and other staff were great. Fantastic bedside manners and explained everything they were doing and why they recommended things. I'm definitely coming back for my next visit. Also my friend needed a crown and was able to get it on the same day (which I thought was unheard of until we saw the crown being printed! It was pretty remarkable). read more

I never would have thought I'd give a dentist 5 stars, but this place is great. Great staff, very accommodating and friendly. Jonelle is the best hygienist I have ever had. I actually don't hate going to the dentist now! Highly recommend this place. read more

I just want to say that Jonelle at Champlain Dentistry is the best RDH!!! She is kind, patient, informative, and very thoughtful. In my previous experience, at another dentist office, they left my mouth full of blood after a deep cleaning and they told me they could not remove any stains on my teeth. Jonelle went above and beyond to ensure I had the best possible experience. I am very satisfied with my deep cleaning!! She did an amazing job. read more

Finding a good dentist can be quit challenging. That's been in the cards for me this year. I may not yelp a ton but trust me I use Yelp and other apps to check reviews, I relay on you people to share your knowledge and experiences with places and items,food and so on to help me decide if I should give it a go. After reading the reviews on Champlain Dentistry I felt a few people left a yelps out of anger not fair judgment. That's not the way to leave a review. It left me skeptical, so I did my own research and called and point blank asked. One review I saw about CD was about tardiness, OH PLEASE!! If a patient is late it can cause a domino effect and make everyone late. This Yelp did not convince me. The other review was about a dentist who is no longer with CD. So the moral of the story is research! Champlain Dentistry/CD not only got me in next day, they fit me with a Dentist they felt I would suit my needs. DDS Cave. He is amazing! Very professional knowledgable, passionate about his work. Champlain Dentistry is state of the arch machinery and dental photography. Everything is quicker and more efficient. From the people at the front desk who welcome you, to the one who takes X-rays Thank you doctor Cave read more

Champlain Dentistry - Best cleaning I have had in years!!!! Thank you Dr Cave!!!! - General Dentistry Near Me - Fresno, California

Came here after we had so many bad experiences at our last dentist. Pre-registration, first appointment, the staff made it the most wonderful experience they have gave gain a family of 5 as patients for life. Very happy with our experience here and we give it five stars read more

I was a traveler through the city of Fresno on a Saturday on my way to vacationing in Yosemite. I had an emergency need to repair a temporary bridge that my dentist at home was working on. I have never encountered such excellent, caring and satisfactory service in my life at a medical or service practice for emergencies. I was astounded that here I was someone walking in on an emergency basis was given such wonderful and caring treatment. I was someone the office would probably never see again, but they treated me with utmost care and respect. All procedures and costs were explained to me in a straight forward manner. AT every step of the way, what was being for me was explained and outlined to ease any fears or concerns I had. Champlain Dentistry earned my trust, respect and this review. It's a 100% caring and professional place. Thank you....Jim read more

Dr. Duong was extremely helpful with my process and has improved my smile for good! I'd like to thank him for improving my perspective about going to the dentist as I have had horrible experiences with others in the past. He is incredibly knowledgeable about what he does and knew exactly what I needed and took the time to hear my concerns. I'm forever grateful for finding him and you will be too! read more

Jonelle Mejia is one of the BEST dental hygienist I have ever met. I was really nervous to go to the dentist because I knew I needed a lot of work. She put my mind at ease and was so positive about the situation. The staff are very friendly and efficient. Had a great cleaning done yesterday! Thanks Jonelle!! read more

I followed Dr. Abalos here from another office since she is the best dentist I've ever had. Jonelle and Stephanie were an added bonus. Jonelle the hygienist is great and Stephanie always explained the billing and insurance coverage in detail. I was a happy patient for a long time. Unfortunately Dr. Abalos and Stephanie are no longer with Champlain Dentistry and they started scheduling me with a different hygienist. No one can seem to provide a quote on my treatment plan with my new insurance as Stephanie used to do. I do plan on completing my treatment with them but I'm definitely not as comfortable with the change in staffing. read more

Dr. Zhou is phenomenal!! She is very knowledgeable, and knew how to meet my expectations. I had significant improvement in my dental health in Just two visits!! It's truly the best experience I ever had with any dentist. read more

Do not go here AT ALL. Do not let the high technologies trick you into thinking that there is quality. I came here because I wasn't able to reschedule with my regular dentist for a cleaning. I regret coming here. They billed my insurance for 9 procedures and half of them weren't covered by my insurance. For example, $76 for hygiene instruction??? My insurance wouldn't cover these unnecessary procedures which has to come from my pocket. I just asked for a cleaning and fluoride which I know is covered my insurance and I never had a problem with it before. $$$ out of pocket for a mediocre cleaning, polishing, and fluoride. read more

Champlain has consistently been great. Love their state of the art facility. Jonelle Always provides a thorough cleaning, and her people skills are exceptional. Jonelle is honest and forthcoming, which I Greatly Appreciate. I've recommended Jonelle and Champlain to many family and friends. read more

if your looking for a good dentist or oral hygienist this is the perfect spot. I used to hate going to the dentist, have anxiety attacks while visiting. Here at champlain Dentistry i still have my anxiety but im not scared of the dentist. This team is amazing!! Jollen was super nice and even gave me a treatment to help whiten my teeth when other dentists told me id have to get caps to remove it. You can even set up payment plans for treatment. I know theres gunna be people reading this review and mayb thinking its a fake one. Its not. Im just really happy with my new dentist and the friendly staff they have. read more

At first I was super happy and excited that this place was able to accommodate me in an emergency to look at a tooth ache-the doctor I saw was the same doc that had supposedly just did a root canal on same tooth with tooth ache. They checked me out said I would need another entodontic to review. Odd because this is what I thought I had driven all the way across town for this current facility to look at. I was completely confused and no explanation. Then the doctor prescribed me amoxicillin and IB profin (6days worth) with no explanation as to why he gave me amoxicillin. Im not a professional and this is only the second time that I have ever experienced a tooth ache. Then the assistant to doctor told me that he was going to go check about appointments and come right back. When I realized they forgot about me A half hour later I took the bib off got up walked into the front and they gave me a piece of paper that was a referral to entodontic. They weren't going to even explain that I needed to call the new facility to schedule an appointment thankfully I asked. Clarification and directions are needed people! I came seeking help and you act like this is my job that I know procedures and no need to explain? I left with my 6 days of IB profin and the next appointment is not for 20 days. Also I called to try to talk to someone after visit when the new facility hadn't received what i was told was sent. They then hung up on me and when I called back they then proceeded to say that it was me that ended call. Lol not professional ALL around. Was very disappointed with service. read more

Very low quality work by the doctor on cerec crowns. Disappointed with the results. Prevent the regret by going somewhere else.

Couldn't be happier with my experience here. I called in a panic on a Thursday after a crown broke while I was eating. I immediately went to an urgent care type dentist for a consult and the quote was ridiculous since they were out of network with my insurance. I called Champlain and the woman who answered said they could see me first thing the next day and she would call my insurance. She called right and went above and beyond to help me. The next morning I was seen at 7:00 for the consultation. After they explained my insurance wouldn't pay and so they explained all my payment options and even gave a $200 discount. I was trying to hide being over emotional from the anxiety of the dentist and all the money I didn't have but all the staff were empathetic and patient. Yes I hate the dentist but I will go back here it needed. The repair they did also had a 5 year warranty so I left a happy camper read more

I have been going here for years. Jonelle is the hygienist and she is so sweet and friendly! She genuinely cares about her patients, and their health, and does a gentle and thorough cleaning every time. She also will occasionally do my X-rays and it's so quick and painless! Office is clean and high tech, it's a very professional environment. read more

I've been looking for a dentist for a few years now with no luck. Referred to Champlain Dentistry by Eugene and couldn't be happier. Great service by Natalie at the front desk and with billing. Professional and personable experience with the knowledgeable Dr Hernandez during the exam. Amazing work from Isabel during x-rays and cleaning. Will continue to visit this provider for all of my dental needs. Would definitely recommend this office to anyone looking for a courteous, caring and professional dentist. read more

As someone with long standing anxiety regarding dentists, I had not visited a dentist for almost 10 years prior to 2018. I became a new patient to Champlaign Dentistry in 2018 to set a good example to my daughter. It was a great choice! The staff is friendly and professional. Dr P Zhou and hygienist Jonelle Mejia are both experienced with dealing with patients with anxiety. I have now been compliant with my dental appoints for at least a year now thanks to these miracle workers. read more

I am very happy with the dental work that I received from Champlain Dental services. The entire staff is professional and friendly. I have received 4 crowns and a large bridge. Dr. Abalos is my dentist. I highly recommend this office. They work well for people who don't have dental insurance. They also gave me a thousand dollar deduction. read more

I waited over an hour twice here to be seen for an X-ray, exam, and dental cleaning. As a mommy of two toddlers and a full time worker I genuinely don't have time to sit and wait for an hour for a company who can't manage their scheduling better. Had it been once I woulda brushed it off as an abnormal situation but twice and the only two times I've ever been?! That's disappointing. Hopefully they learn how to better help their customers and schedule their patients at times they can see them. Oh also I didn't get my exam or a cleaning after that. Super awesome...... read more

Dr. Duong was very professional, and knowledgeable. He knew exactly what to do to fix the problem. He also did it in a very short period of time. The entire office staff was friendly and helpful. I highly recommend Dr. Duong. Thank you very much!!! read more

I love my hygienist Jonelle Mejia. She is very sweet does a fantastic job and has been doing my teeth for probably six years or so!

These folks charged me $250 to clean ONE-HALF of my mouth(even though they also got my insurance money), and the DDS forgot to prescribe antibiotics for my abscess until I returned and suggested them myself. read more

Can not recommend them enough! I was terrified to go to the dentist and Dr. Gill was patient and comforting. The customer service is outstanding! I will definitely be returning with a smile on my face! Keep up the good work! read more

I have now been to this office twice. Each time the customer service was outstanding. Each and every employee makes you feel welcomed. They answer all your questions and go into detail regarding your treatment. Dr Gill is very east to talk to and compassionate. They even worked up a plan to accommodate my finances. On this last visit, I had my teeth scaled and cleaned by Jonelle, the hygienist. She did an excellent job. I had gone to my previous doctor for years, then I retired and no longer had dental coverage. After many years of no dental check ups, I finally found a low rate plan, but I was limited to doctor options. My previous doctor, whom I was very happy with, was not covered by this new plan. Did a little research and I feel very fortunate to have found Champlain Dentistry. If you are looking for a dental office with caring and qualified personnel, I would highly recommend Champlain Dentistry. read more

I was a bit nervous to get my wisdom teeth pulled out. Although I have had multiple oral surgeries, I was nervous about going some place new. They were so kind from the start, realizing that I had to drive 5 1/2 hours from my town to get there. They scheduled me a new patient appointment early morning and extraction right after that. The front desk ladies were incredibly sweet and helpful. I loved the dentist I met who glanced over my mouth to see what was going on. The extractions felt like they were three minutes long and before I knew it I was home in my own bed. My only issue with this experience is that I can't eat a huge burger right now. I would suggest this dentistry to anyone in need of work. The whole place was high tech and easy. Everyone was nice and it was a comfortable environment. Thank you, Champlain Dentistry for making it an easy experience. read more

I had the absolute worst experience here. I take good care of my teeth and have for years, but due to a new job and different insurance, I had to switch to an PPO plan which meant a new Dentist. I decided to try this place out. The dentist was very aggressive, told me I had 13 cavities, that I needed a Root Canal, and had periodontal disease. He told all this within two minutes after my X-Rays. He didn't even test my gums for periodontal disease, just told me I had it! He made me feel very bad about myself and needless to say, I left that appointment very depressed. I went to work, told some people what had happened and everyone suggested I get a second opinion. I took their advice, scheduled another appointment with a DDS whom alot of co-workers had recommended. Come to find out, I had 1 cavity, DID NOT need a Root Canal and definitely did not have periodontal disease (what 28 year old who brushes their teeth with a sonic care and flosses daily would have periodontal disease? It takes years for your gums to depreciate like that.) It was very clear that this company was part of an umbrella company and were only there to make money. And in my case, selling a complete lie to me to get my business. I cannot stress how terrible this place is. Maybe it was just my Dentist (several work there) but I will never go back. read more

The Champlain Dentistry team has given me the best dental office experiences I've had in my 69 years. They always greet me with friendliness and professionalism. Some of their equipment is newer technology I'd never seen before. At first I was concerned this meant my bill would be sky-high, but they always showed me not just my payment options, but also my options for treatments and materials. For me, the icing on the cake is that they are always 'up' for my joking around, so I feel like my individuality is welcome in their office. read more

I have been here since the day this dentistry is opened! The first dds is caring and awesome! She had wonderful staff that knows you by name. I don't know what happened but dr Lopez is there next. He always recommend many unnecessary fillings and other work. I always have to pay around 200. I went to see another dds and he said no need to do any. Your teeth are healthy. Then It's dr wisaic he gave me a shot before filling and my face was swollen for a month! It still hurts! I h ad a reaction to the shot dentist gave me. Here we go trying the fourth dds there today! read more

About a year and a half ago I took my mom who is now 82 with Alzheimers to Gental Dental. This was the worst mistake ever as the "dentist" wanted nothing to do with her, then lied about what he told me my options were. I tried another dentist but after my moms insurance changed, she could no longer go there. I was given a list from my moms insurance and tried Champlain Dentistry. Before I had taken her to any dentist I know she had not been seen in years and needed tons of work. She needed a root canal and they sent her to their Fig Garden location and the procedure was done on the same day as her first appointment. She had to follow up at Champlain a week later for a deep cleaning, then two days later for the other half of her deep cleaning and crown.I am amazed that both of the offices took her on as a patient and treated her with so much kindness and respect, especially knowing all she had been through. Dr. Hernandez, Dr. Alzwaideh and Jonelle are the ones who worked on her teeth but the ENTIRE staff was amazing. They took care of her needs within a week when the other dentist didn't want to bother with her.Someone on here wrote a review and stated there were no sinks to rinse,you're delusional as my mom used two out of who knows how many sinks are in these offices.Also,for the people complaining about cost..go to those cheap dental offices that probably don't sanitize their tools properly. I've heard of a few. Thank you CD for taking care of my mom! read more