I had some complicated needs for some specialty gear that I had left behind in my home state. B&J…read moreknew, understood and had every item I was looking for. Thankful for this store.

Me and my husband went today to get couple things for fishing and also to get my fishing license…read moreand the lady name Linda was so helpful and kind. She help get what I needed to get. This a great place to get stuff you need

5 out of 5! My husband and I stopped by here one morning just to look at inflatable kayaks for a…read morelazy lake float, but within 5 minutes of chatting with the owner, the whole thing changed from there! Michelle showed us an Instagram post from just 9 hours earlier and tipped us off about salmon fishing. She was incredibly knowledgeable and walked us through exactly what to do (I didn't totally follow but my husband did luckily). After already paying $$$$ for a guided fishing tour with no luck, we were honestly both excited and weren't sure if it's something we could do it on our own. But she was absolutely right!! We rented waders, fishing rods, and everything we needed right there, and followed her rod set up instruction and all the boys had an amazing time--ending up catching a large salmon (we could have caught more but we got to the river so late..) ! The rental process was easy and they had all the gear on hand. It was our first Alaskan trip and what could have been a pretty average trip turned into something unforgettable, thanks to Michelle and Dave. It ended up being an adrenaline-filled experience, and we'll definitely be coming back next year. Thank you Michelle and Dave!

We did a one way pickup from their Fairbanks location and dropped off in Anchorage. They were great…read morein explaining how to pick up and drop off the bear spray we rented. They also took the time to explain how to use the bear spray and gave us a general run down how to be safe in the wilderness.

Went in looking for socks.. Never knew there were so many…read moretypes and fabrics for socks. I got quite the education! Socks I ended up selecting were awesome! $$ well spent

Place was pretty cool. Came here for some long John's and some gloves. Lady who worked there made…read morefun of me while browsing for gloves, assuming I couldn't afford $60 gloves. Place has what you need if you are willing to pay a premium.

I would give ZERO stars if available!!!!! Ordered a gun,…read moreadded to cart, paid for it, showed me expected pick up date. Got email saying order was cancelled due to insufficient inventory, YET they still have them available in Alaska. BREAKING NEWS: UPS and others ship World Wide. The "nice customer support person" told me I could go to Alaska to get it? WOW is all I have to say. I get that it was a clearance sale product, but if you advertise it, allow customer to purchase it, pay for it, you expect it to be shipped!!!

This store is the worst. I ordered a gun. They did not have it ready to pick up when advertised,…read morethen when I finally did get there to pick it up they said they had cancelled my order and refunded me without notice. I also never saw a refund. Wasted my time and I still haven't gotten my money back. AVOID. Full story follows... Ordered a gun on August 17th. I live 2.5 hours' drive away from the store. Estimated pickup was August 25. I had a trip to Anchorage planned for early September so it seemed like that was fine. August 25th came and went with no update. On the 28th I contacted customer support and they said the gun had arrived but wasn't ready to be picked up yet. My trip to Anchorage came and went. While there I stopped by the store but they said I couldn't pick it up yet... OK... Fine. I don't know when I'll be back to Anchorage, but whatever. Finally I got a notice on September 4th (11 days later than advertised) that my gun was ready for pickup. Well now I couldn't get to Anchorage for a bit. Should be fine right? They delayed me so they should be able to handle a delay from my end. I can't make it to Anchorage on the regular. I went to Anchorage today October 4th, to finally get my gun. I had multiple emails (the last from September 29th) saying my gun was ready for pickup. I go into the store and they couldn't find it. Then they told me that the order had automatically been cancelled because I didn't pick it up in time. They said I should have been automatically refunded. I hadn't. I also hadn't received any notice about this. I got a little heated and they threatened to kick me out of the store. Fine. I calmed down. I asked if the gun was there today. They said it was. I asked if I could buy it at the same price that I ordered it for (I ordered it on sale). They said they could not honor that. I walked out. I just got home from Anchorage and I double-checked my credit card and I still have not received a refund. They will be getting a charge-back from me as they have essentially ROBBED me at this point beyond wasting my time and being completely unhelpful in any way whatsoever. THIS STORE HAS THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED AND I WILL NEVER SHOP HERE AGAIN.

Nice people. Excellent equipment. Items needed were on…read moresale. The price - while not Costco style were very reasonable.

I haven't been in here in years and what a nice surprise going in after their remodel is completely…read moredone... which has been for a while. We stopped in because we were both on the hunt for work boots and Carhartt's. Upon entry, an awesome table with fishing paraphernalia, which was great to see since I've been tying flies to get prepped for the season. No fly tying supplies, but plenty of quality gear in the store! The staff was super nice and quick to offer assistance! We were browsing but the moment we were in the footwear section, there was someone there to assist with sizes. Excellent selection of workwear for women, plenty of Carhartt's and Dovetail clothes with sizes from 0-24 that I was able to see. A helpful gentleman mentioned that if my size wasn't on the rack, they'd be happy to check a small supply in the back and also their downtown store. That's was great to know, since I forgot about the downtown location. They have a couple of dressing rooms for trying on items prior to purchase. Although we didn't find boots for my husband, I did pick up some Dovetail work pants and overalls that are not only functional, but attractive too. Everyday clothes men's, women & children...blue collar work clothing, high vis, sportsman wear, boots & shoes and a nice selection of fishing gear to boot! They offer a rewards program, birthday coupons and veteran's discount to boot! Big Ray's is definitely worth a stop!

Came in looking to get some new xc skiis. Was greeted upon walking in and instantly helped. It kind…read moreof felt like I had a personal shopper. I explained what skiis I was currently using and why I was looking to upgrade. Super knowledgeable staff and very friendly. Walked out with more knowledge and understanding of my skiis.

Play it Again Sports fills a nice niche in our community . We definitely have a shortage of stores…read morethat specialize in sporting equipment and we have a whole community of sports enthusiasts , from the age of 1 year old to 90 years old ... maybe older! If there's a piece of equipment you can't find in town there is a good chance they will have it . Since they do sell used stuff you can often find it for a great price . If you have outgrown your equipment or quit playing you can take your stuff to them and if it's in decent shape they will give you a check or store credit for it . They also sell a lot of brand new items . Rock climbing harnesses of all sizes , specialty cross country ski pants ,and gloves , just to name a few, The next time you need a pickleball paddle or tennis racquet check out Play it again Sports

so i'm a 40+-year REI member, but in recent years have drifted toward Backcountry (better web…read moreservices) and local outfitters. REI Anchorage is in its third location since I started shopping here in the '80s. This one is way large. special shout out to the ski rental shop, and honorable mention to Marcus for taking the time to chat with us about what we needed, where the trails were good - etc. Rented two days for nice cc skiing at Kincaid, equipment was in great condition. ended up buying a pair of boots after great assistance with trying them on (though one does have to make oneself visible - the staffing is a little lean imo). all a way of saying, i am glad REI continues to be a great resource in my hometown. recommend you shop here.

I came in looking for a good backpack to take to Europe maybe 40 liters. Right as I walked through…read morethe door there was an AWFUL, STINKY smell. The smell was more in certain areas than others but it was so foul I had to get out of there. Otherwise they had an alright selection of backpacks just not exactly what I was looking for.

Good selection for outdoor activities. Very pro winter. Winter is here, plenty of stuff to keep…read morewarm.

Great stuff and great staff. Their selection of items is extensive and the staff are friendly and…read morewilling to help. Or, if you say your are good, they understand that too. Some of us just like to look around in peace and they get it. The owner's management style comes only second class to his award winning beard and it is still neck and neck. 10/10