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    Alaska Safety

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Alaska Industrial Hardware

    Alaska Industrial Hardware

    3.3
    (12 reviews)
    0.6 mi
    $$

    I just gotta shout out the customer service at the AIH Old Seward Location. I went in looking for a…read morepart for a STIHL Product and spoke with a gentleman at the counter who I believe was named Zeph. While the location didn't have the product, he directed me to the diamond location, which he was able to tell me had the correct part I needed. I go over to the diamond location and I speak with William at the counter who asks me for the part number of the product. I tell him what the product is and I show him on the STIHL Website, and he replies with " Sir, there's no way I can find your product if you don't know the part number" I show him the one given to me on the website, and he says "that doesn't help me". Respectfully, I offer to call the old Seward location to speak with the gentleman who directed me to the diamond location and see if he could tell me the part number. Immediately, Zeph picks up the phone and I explain the situation. I tell him that William can't find the product without knowing the part number. Zeff replies with "Na, He's just being lazy. He can find the product." Zeph from Old Seward then gives me the part number, and I share it with William to help me find the product. Shout out again for the customer service at the old Seward location coming in handy, even at the diamond location. Ha ha. I would encourage the diamond location to be a little bit more familiar with the product so that they're able to help customers who come in, not knowing the part number. I understand how the part identification system works, but it did feel like William was honestly just annoyed to serve a customer, and I did kindly express how I desired to give him my business and wanted to help serve him by helping him find the product, but simply didn't know the part number. All around I'm always very grateful for AIH and their good service.

    Getting help here is impossible. I was looking at gas jugs…read more Employee there was too busy on his phone with personal call. Poor front desk girl is working her ass off trying to Check us out while all the guys laugh and walk around avoiding where us customers loiter. Heads need to roll. Don't make me the manager.... I'd keep her Fire all the guys. and I'd Instigate profit sharing so employees cared....

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    Alaska Industrial Hardware
    Alaska Industrial Hardware
    Alaska Industrial Hardware

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    Airgas Store

    Airgas Store

    3.0
    (1 review)
    1.3 mi

    Welp, if you need to get gas in Anchorage, you'll probably end up here…read more I tried going to their website first, to see how much a 5lb CO2 cylinder would be. It said "click for price". I clicked for price. Then it said "create an account". I created an account. Then it said "account still verifying". I guess they really just don't want you to buy stuff? Why are there so many hoops and hurdles to just CHECK THE PRICE of a single product. I went to the website because no one was picking up the phone at Airgas. I eventually got through, they told me a 5lb CO2 cyclinder was ~$32. Which sounded like an insane deal. I got to the store, waited in line, and told them I wanted to buy one. They said "that'll be $152.62". After some brief discussion, we figured out the $32 figure is for a FILL ONLY, not for the cylinder. Is $120.75 a good price for an empty 5lb CO2 cylinder? Not really. I found some on Amazon for $70-$80. Will Amazon ship burly, dangerous hardware like that to Alaska? Hell no. So Airgas pretty much has a monopoly and I had to pay. The people were generally nice though. Some tips: - No CO2 cylinders in the actual store, you pull up out back to get them. But, you order them in the storefront. - They also swap-out 20lb CO2 cylinders - They don't really service 10lb CO2 cylinders - Why am I so obsessed with CO2 cylcinders? For carbonating homebrew beer, of course! - Avoid their website at all costs, makes the DMV look like Hawaii

    From the owner: Medical Gases, Welding Shielding and Cutting Gases, Refrigerant Gases, Bulk Gases, Specialty Gases,…read moreWelding Supplies, Safety Products, Industrial Tools and Supplies, Equipment Rentals

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    Airgas Store
    No pricing on the website
    No pricing on the website
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    Alaska Industrial Hardware

    Alaska Industrial Hardware

    4.6
    (5 reviews)
    2.6 mi

    This review is for the Dimond location but involves Old Seward. :-)…read more Shout out the customer service at the AIH Old Seward Location. I went in looking for a part for a STIHL Product and spoke with a gentleman at the counter who I believe was named Zeph. While the location didn't have the product, he directed me to the diamond location, which he was able to tell me had the correct part I needed. I go over to the diamond location and I speak with William at the counter who asks me for the part number of the product. I tell him what the product is and I show him on the STIHL Website, and he replies with " Sir, there's no way I can find your product if you don't know the part number" I show him the one given to me on the website, and he says "that doesn't help me". Respectfully, I offer to call the old Seward location to speak with the gentleman who directed me to the diamond location and see if he could tell me the part number. Immediately, Zeph picks up the phone and I explain the situation. I tell him that Wilson can't find the product without knowing the part number. Zeff replies with "Na, He's just being lazy. He can find the product." Zeph from Old Seward then gives me the part number, and I share it with William to help me find the product. Shout out again for the customer service at the old Seward location coming in handy, even at the diamond location. Ha ha. I would encourage the diamond location to be a little bit more familiar with the product so that they're able to help customers who come in, not knowing the part number. I understand how the part identification system works, but it did feel like William was honestly just annoyed to serve a customer, and I did kindly express how I desired to give him my business and wanted to help serve him by helping him find the product, but simply didn't know the part number. All around I'm always very grateful for AIH and their good service. :-)

    These folks were super helpful and friendly!!:) all employees directed me to exact place in store…read morefor my items. Employee on phone amazing too. I will definitely be back soon!! Thanks guys!!!

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    Alaska Industrial Hardware
    Alaska Industrial Hardware
    Alaska Industrial Hardware

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    Alaska Safety - safetyequipment - Updated August 2026

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