The sales associates are rude and couldn't be bothered assisting with a shoe purchase. Maybe…read morecustomer service training and how to look up, make eye contact with customers, and a personality would help. I ended up leaving and purchasing elsewhere. Absoloutley terrible customer service.

The prices are cool, the staff is cute and helpful. Got 3 mens sweatshirts for around $110. I don't…read morecome often because its far from my house, but I always find something when I do come.

Made my first trip to the outlets and scored a couple deals. One of the places was here. Friendly…read morepeople, and a pretty good selection. Line moved fast and they didn't pressure me to sign up for anything like most places do. Will be back.

April2023: 5: I would recommend this store location and these workers. I was visiting my parents in…read morethis area at the hospital. I decided to walk around the immediate area but came upon this location. Each of the individuals I encountered on this visit were friendly and capable. I decided to check out the new arrivals and the clearance area since they had a sign posted online about the deals. I also need two or three new shirts since my old ones were pretty stinky and old. I selected a pair of shoes and four shirts while I was in the store.

Susie and Rich at Boston Team Sports are the best. We've ordered numerous shirts and shorts for…read morethem for tennis teams and tennis tournaments. Great service, always on time, creative designs and great quality. Wouldn't use anyone else....

I have ordered t-shirts and sweatshirts for my company twice from Boston Team Sports. The staff is…read morevery professional and efficient. The quality of the fabrics and printing was top notch. I would order from them again and again..

Thanks for closing at 7:55 when it says 8pm. Doors locked and the person there looked right at me…read moreand didn't open. Knew what needed. 8PM should be 8 PM!!

Selection can be spotty. Value is good for Brooks Brothers quality. Service is good if you speak…read morewith an experienced sales person. I've had a few who did not know what they were talking about. Either poor training or I just got a bad sales person a couple of times. Be ware, their non-iron shirts have cheapened up ove the years...not lasting as long as they once did

horrible store! Horrible service. Horrible smell…read more it's smells horrible both times I went in. Yanni was the rudest employee i have ever come across. And did I mention how BAD the store smells. It smells rotten. it must be the woman running the store. I have never walked into a store and have the smell of something disgusting enter my face the way it did when I walked into Theory. And not to mention the clothes. No style what so ever. And the prices are outrageous for the garments. That mixed with the disgusting smell and HORRIBLE SERVICE. I recommend shopping EVERYWHERE but Theory. Go somewhere else for nice clothes. This store is the WORST.

Do not shop here !! Horrible customer service and return policy. Very unhelpful store manager…read more Would not take 2 sweaters back that were the wrong size or allow me to exchange them even though they were never worn, all tags still attached and I had the receipt. Sweaters purchased as Christmas gifts less than 2 weeks before. No signs in store stating that this was all sales final. No one told me that when I purchased them. I spent over $1,100 in that store in December abd they would not let me exchange $236 of merchandise for different size. Horrible policy. Do not buy this brand.

I only 5 star because of Kelly. I walked this store aimlessly looking for help and why other…read moreemployees were in groups small talking. She was alone looking for customers to help. She was in clothes and came to help me in shoes. She is a model employee and was legit the support I needed

The store used to have some steals on Jordan's but these days they are marked down a bit but…read morenothing like before. Most of them are bricks that didn't move and you might save 20% whereas before you could find them for steals. I usually keep eye out for Nike club joggers/hoodies etc usually there are certain color ways that have a good buy now price. The store is clean, staff overall can be flagged down for help with sizing or questions. The line for checkout usually is long on weekends but moves fairly well. They got plenty of workout clothes, sports accessories and apparel, and of course the walls of sneakers in the back half.

Can't walk in here without buying something.....They always have a large selection with tons of…read moresizes in stock. Happens that they we're running a buy one get 50% off another denim item in the store....so of course i bought two pairs of jeans! The girl who helped me was pleasant and checked the price to make sure I was getting the best deal possible.

The staff there are so rude, they do not greet customer and I heard one of the sales said oh she…read moredidn't buy anything? after the customer left the store. I wonder what they say about me after I leave the store. To buy a pair of jeans for $40 less and get treat like dirt, I would rather buy another brand.

I normally like Nautica, but this store was disappointing…read more Now, it was right on par in terms of clothing, but what the actual store sells and a review on the actual place in itself are two different things... this review is on the store itself. With all of the heavy-duty stuff they sell, you'd expect the temperature to be a little over the normal here. But both the most current time, and the only other time I've visited this store, it's been STIFLING hot both times and not shoppable. It's like you're in an oven and trapped until you finally reach the exit. The store is small, busy, claustrophobic, and the wooden furniture they use to display products are all damaged, scraped, and some even have "rude" things written into them. Staff are friendly, and I do like the products they sell, but this store has two major things to work on. Fix the thermostat and take out 25% of the clothing and open the store up so the constant "excuse me" to others is much less present. Definitely wanting to like this place, but at the state this store has been in for the last five years or more just isn't working. 3 stars.

Great selection. Found some really nice polos and shorts that fit great! Friendly and helpful…read moreemployees!