I have multiple feet issues and thankful to have an employee, Diane, help me find the right shoes…read more Very knowledgeable and pleasant. I hope she remains an employee there.

The absolute worse service in the entire world. We were ignored for 30 minutes after calling first…read more The manager just ignored us and took someone before us after we were waiting for 20 minutes with a very active toddler running around it was not easy. Do not go here if you have a toddler and want even remotely decent service. I will never come back and tell everyone to never come here.

My wife always finds something at this store, The people are nice and helpful, without being…read moreoverbearing, and the selection is quite good.

My boyfriend and I had gone into here earlier today and while we were looking around at shoes we…read morewould possibly be interested in buying, the employee was practically breathing down our necks just staring and following us around the whole time like we were going to steal something. It made us uncomfortable to the point we just walked out because she wouldn't take her eyes off of us and stop following us around. I have came in here multiple times and the same occurrence happens every single time. Please for the love of god just let your customers take their time and enjoy their experience!!

As a longtime customer of Alec's Shoes in Nashua, the experience I had today was incredibly…read moredisappointing. Over the years, I've spent thousands of dollars there and referred numerous family members and friends because I believed they stood behind the products they sold. Unfortunately, that trust is gone. I purchased a pair of Clarks on May 9th specifically for an upcoming vacation. After wearing them ONCE to dinner, I realized they were too snug and needed a wider size. I returned to the store June 9th with the original box and receipt, fully intending to exchange them for the exact same shoe in a wider width. The only issue? The soles showed the slightest amount of wear from being worn once. Despite the fact that I was requesting an exchange--not a refund--and despite what I believed was compliance with their stated return policy, I was told the shoes were no longer in "new condition" and could not be exchanged. How exactly are customers supposed to determine whether a shoe is truly comfortable and fits properly without wearing it beyond a few steps in a store? Shoes often feel different after an actual outing. Refusing to exchange a pair that was worn once for a few hours is an unreasonable policy, especially for a retailer that charges premium prices. I have never minded paying more for quality footwear and good customer service, but this experience demonstrated a complete lack of flexibility and customer appreciation. They clearly don't value their customers and don't care about anything other than making that initial sale. There are plenty of other shoe retailers offering the same quality products with much more customer-friendly return and exchange policies. After years of loyalty and thousands of dollars spent, I can no longer recommend Alec's Shoes and would caution others to carefully consider their return policy before making a purchase. If you wear the shoes even once to determine whether they actually fit comfortably, don't expect any accommodation if they don't work out. **I was so surprised by the way they handled the situation that I took photos of the exchange to share with this review**

I love Alec's shoe store. I started going about 11 years ago. To the store on Main Street. I still…read morego to the new store. I originally brought my grandsons for their shoes. But after that I started getting my sneakers there. And now the majority of our family and a few friends go there too. It's great! Tim's of choices. Excellent customer service. They will size your feet. Which is great especially if you have children. 5 stars isn't enough!! Alec's all the way.

I ordered boots from this company for Christmas. The boots I ordered were black. I received a camel…read morecolor. The return policy is that customer has to pay for the return. That's an extra $11.00 that the customer has to pay for an error on their part. Honestly, this is no way to treat your customer. I've emailed the store as I live in California. I will update if there are any changes. I'm happy to report that this company provided the return label which saved me money to return the shoes. My refund was provided in a timely manner. I appreciate a company that provides good service to their customers, for this reason I have given them 4 stars. Mistakes happen. They were out of the black pair so I asked for a refund. I've since purchased my boots from Nordstrom (another excellent) company. In the future I will consider shopping at Foot Paths because of their excellent customer service.

There are so many shoe stores in downtown crossing. I must say I do like this one. I like their…read morelarge selection of sneakers. I like the unpushy sales people. I like the layout of the store.

I'm very happy that DSW has taken over the space Filene's Basement previously occupied in South…read moreShore Plaza. I love the selection of DSW but didn't like that I'd have to drive to the North Shore or take the T into Boston to visit them for shoe shopping. This store is one floor, but still houses a lot of shoes for both men & women. The prices are reasonable and there are often sales for DSW rewards members. (It's free to join the rewards program and I recommend doing son.) There is a clearance section in the back of the store divided by sizes, so sometimes you can find a gem there. The one problem with this location is there is no cell reception or internet service, so your cell phone battery can drain searching for a signal while you browse. They also ran an offer on Facebook to promote their store opening ($5 off) but you could not pull the offer up on your phone in the store due to the cell phone dead zone. However, the sales associate who checked me out took the $5 off with no problems, completely understanding why I couldn't pull up the offer on my phone. So, make sure you print coupons that aren't stored on your rewards card before heading to the store. I'm looking forward to lots of future shopping trips here.

Attitude!!!! Cashier had an attitude. Told me the entrance was on the other side. Ok I said. The…read moresign is convoluted it says" start your DSW experience here. No where does it say enter here. Last time I was there people were going in the other way. How am I supposed to know this.

Okay, so while it's not where I'd generally find myself shoe-shopping on a Saturday morning, I took…read moremy mother to New England Comfort Shoes .to find a pair of comfy shoes for her . First of all, the customer service factor was through the roof. We were the only customers for about 15 minutes. During that time one of the owners (a genuinely charming husband-and wife team) measured her foot, suggested styles she might like and spoke knowledgeably about - what else? comfortable shoes! Once the line of customers started rolling in, he and his wife handled each person with care and courtesy. I was surprised at how many people are out looking for what `are - let's be frank - old lady shoes. I was also surprised at how many times I looked at a style and said, "I'd actually wear that one!" Propet, Asics, New Balance, Aetrex, Drew, Foamtreads - you name it, they have a comfortable shoe for men & women in every size from the narrowest to widest. Dressy, casual, running and walking shoes are all here. Granted, we're talking mostly shades of black, brown or cream but still if your feet are looking to be cushioned, cossetted or float along - go here! They will get down on the floor like shoe people used to do, measure for your exact sze, regardless of what you THINK it is, and find you a pair of shoes to fit perfectly. We spent 90 minutes while Mum tried on pair after pair, walked around the store and debated the merits of brown vs. brown vs cognac vs. brown. They were patient, pleasant and encouraged her to take her time!! Have you been to a retail environment lately where (1) a person wanted to help you, (2) was patient and understanding, (3) didn't leave you to work things out for yourself? The back wall was lined with all the orthotics you could want to make your shoe feel perfect. I fondled the pretty laces longer than I really should have and almost bought a pair of woven fabric oxfords that, in my defense you really have to see to appreciate. I'm not going to be here every week, but we walked out with exactly one pair of shoes that aren't ugly, are casual and sporty-looking, weren't overpriced and are most definitely comfortable. These are professional shoe peeps who know their styles and are willing to go the extra mile to make a customer for life. Go here and feel appreciated!

Walked through the door for the first time at this establishment and I was treated like a welcomed…read morefamily member. Proper masks were worn the whole time. Had numerous questions regarding my medical condition involving my feet which were all answered. My questions involving the proper sizing of my shoes was quickly resolved as they promptly measured both of my feet. No pressure sales at all. I was told to do my research and look around before committing to a certain brand(SAS, New Balance). Came back the next day and purchased a pair of SAS sneakers at a great price. I was really pleased with the level of care and professionalism that was extended to me during my multiple visits. At one point a gentlemen in a wheelchair was leaving the establishment and the owner quickly broke away from my questions and wheeled that man up the ramp and into his vehicle. Enough said there. Awesome! Worth the trip.

Very rude woman at the cash register, I live near by but i will not be returning. She treated the…read morecustomer in front of me very badly and was also very rude to me. I don't know if everyone that works there is like that, but horrible first impression i will not be going back.

I bought three different kind of shoes from here. Prices…read morewere similar like DSW. It's not the best place for pricing but if you really need speed you should check out this store.

Michelsons Shoes has a wonderful selection at competitive prices, and an extraordinarily…read moreknowledgeable staff.

The older guy was unpleasant and rude. No need to treat customers like dogs. Salespeople matter.read more

Another of the great men's clothing stores in Provincetown, right on Commercial…read more The store is not too big, but the selection and the prices are very good. The staff was very busy but friendly. I loved the style of their shorts, shirts, jeans, pants and swimwear.

One of P Town's best men's boutique. Ryan and Jason are incredible sales associates. Jason spent…read moreover an hour helping my partner find the perfect attire. We scored some amazing deals, as well. The clothes are high end and fashionable but also, wearable.

Everything went well. The owner, David Oliver and his wonderful employees were a joy to deal with…read more I bought a pair of sneakers there and they are the most comfortable pair I ever owned. I highly recommend this business!!!

One more sweatshirt and T-shirt store. This time of year, they had several sales going on, many…read morewere 25% or 40% off. The merchandise was basic with lots of designs and styles to choose from. Quality similar to most of the other stores in the area. And they do have lots of Columbia and Helley Hansen brand items.