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    3.0 (5 reviews)

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    Petco

    Petco

    (11 reviews)

    If we're just talking about having a place to get all of your pet supplies, where you can actually…read moretake some of your pets inside the store, I'd probably give this a higher rating. But we're not. Petco is a place where you can also go to buy live pets and I have a real problem with the conditions in which these animals are kept. The fish are an overcrowded tanks far above the recommended population for the Bio load creates. At one location, Lancaster, I even saw a pile of dead goldfish inside one of the tanks. I get it, fish die and it's not always their fault. I have bought fish from there, center.street) that passed away within a week from a fungus. When I went in, and told them about it at first they didn't want to refund me until I mentioned that it died with a white fungus and then the aquatic center personnel had a knowing look. Later admitting that many of the bettas that were there had the same one. I chose not to get another fish from there and I went to the Keizer location instead where the aquatic manager said the same thing was happening with theirs yet they were still being sold. I recently went in to the Kaiser location to look at bearded dragons. I was devastated to see that there were too many in each small tank, far smaller than the recommended tank size. there was a sand substrate which is known to cause impaction in bearded dragons and the humidity was too high and the temperature far too low for the species. It was really difficult because I know the special needs they have for UVB and for heat and without meeting these standards they are at risk for metabolic bone disorders. this is not only uncomfortable for the animal but it adds an additional expense to the adopter. it breaks my heart that a place that touts itself as a leader in pets and pet supplies would encourage these sorts of conditions. I know it's not the staff's fault and that they can only do what they're told but corporate should have higher standards for animal welfare. The care sheet on many of these animals is incorrect, recommending enclosure sizes that are far too small. A goldfish should not live in a bowl. A betta needs more than a 2-gallon tank let alone the tiny containers they store them in. I understand there are limits to how they can store their animals with having so many, but if you can't do it correctly you shouldn't have as many. I think everyone would be understanding if they had fewer animals and housed them appropriately. This would also set an example for the types of enclosures and environments that these animals need so that they aren't adopted and placed in the exact same situations. I'm pretty devastated. When it comes to a pet supply store it has everything you need, But I certainly can't justify adopting an animal from them knowing how they'll treat the next one that occupies the cage.

    If I could give this 0 stars I would. I picked a 5:15 appointment. I drove an hour out there just…read morefor them to tell me they don't do 5:15 appointments. They also said they called me and I confirmed over the phone that I can do a 5:00 appointment which was not true. I never spoke with anyone. They didn't even try getting me in. All I needed were 2 vaccines

    Soapy Paws

    Soapy Paws

    (38 reviews)

    We love this place!…read more SO worth it not to have to clean up fur and wet dog smell in our apartment bathroom. I'm typically a cheap-o, so the $24-28 is on the "splurge" end of the spectrum for me. That being said, I find it worth it and I'm willing to pay that much. This weekend was our 3rd time here, and it was our best experience yet. The first time my dog was totally nervous and stressed and howled and scrambled all over the tub and wash area. The girls working helped me calm her and wrangle her into the tub like pros. This time, after having to lift her into the tub, one of the girls trimmed her nails (free with the wash!) and kept her calm and talked to her the whole time (unlike some places that just churn them through - petco). We did the wash and used some conditioner (also - someone wrote the water is too hot - it's got a faucet like a shower so you can make it as hot or cold as you like). I dried her off and the owner gave us a free bandana. She looked adorable! While we were there we saw two adorable dogs that had been groomed with bows in their hair! Love this place, and the employees!

    We have been going to Soapy Paws for the past year. The…read moreowner Debbie and her daughter did a wonderful job with our dog Cooper. We scheduled our next appointment for today and we received a call from Debbie a couple of months ago stating she had sold the business. We received a call from the new owners stating they would have a groomer with experience with our breed would we like our appointment for June 1st . We did not receive any reminder call, or any communication from the new owners regarding our appointment for today. Imagine our surprise to arrive at our appointment today to closed doors and a sign saying under construction. I have been a business owner for many years... This is no way to run a business... Will not ever be returning to this business... There just is no excuse for this.

    Champion Feed - petstore - Updated May 2026

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