I discovered this dry cleaner when I lived in Vestavia and always had a positive experience. I have…read moresince moved to Crestwood South and still drive to Vestavia specifically for this dry cleaner! They do a great job, they are efficient (1 day turn around if you get your clothes in early enough), and very reasonably priced! I recently had 4 pairs of dress pants, 3 blazers/suit jackets, and a dress shirt dry cleaned and a pair of pants altered for the same price it would've cost me to just get my 4 pairs of pants dry cleaned at all the places by my house in crestwood. Dry Clean City is well worth the drive for me!

Advertises same day cleaning online but they don't have same day cleaning. Unfortunate waste of…read moretime.

We've been using Mark's Cleaners for the past two years and highly recommend them. They do an…read moreexcellent job and are very reliable. Their prices are slightly higher than other cleaners, but the door to door service is worth it. They are in our area two days a week--so it is super convenient as well. It's like magic: we leave a bag of dirty clothing on the front porch one day, and a few days later it reappears on the porch, freshly cleaned and starched and on hangers! As an added bonus, the driver is always careful to put the clothes on the back porch if it looks like it might rain.

Avoid them if you expect timely and honest communications about issues when dry cleaning is not…read moreready when promise! Do not expect forthcoming information as to when clothing will be ready --plan well ahead or better yet consider multiple other cleaners in the area. PS barely dodged a clothing catastrophe for my daughter's big day! (Wedding)

I absolutely love this dry cleaner! I bring all of my dry cleaning and alterations here, and they…read morenever disappoint. Everything is always cleaned beautifully, pressed perfectly, and my alterations are done with care and attention to detail. The quality of their work and their customer service are top notch. I wouldn't trust my clothes with anyone else. Highly recommend!

Lost my very expensive shirts. Do not offer to…read morecompensate\nDid not even seem to be bothered by it.

Facility is very clean with high quantity equipment and fair pricing. The staff are incredibly…read morefriendly and helpful.

Needed a drop off laundry (wash and fold) with a quick turn around on a Friday. I called around 20…read morespots in the Birmingham area and all noted they couldn't get it done and back to me before Monday. I called Soap Box and spoke to Tilly, who said they could turn it around in a few hours. She wasn't joking. She called me two hours later and said it was ready! The laundry was spotless and folded nicely at a fair price. Go here and see Tilly. She'll take care of you!

I have been using these guys since not long after they opened in this location. I have had only one…read moreissue and it was taken care of as soon as I brought it to their attention. And that has been several years ago. I am a stickler for quality and service and these guys are amazing in both! I've no intention of changing anytime soon!

I have been using these guys for years here in Helena. They were very economical, professional and…read morehad a 24 hour turnaround which is nice in case of an emergency. However, just this past week, I picked up my cleaning and attached to my garments was a $90 dark polo shirt that was ripped to shreds. When I inquired the young lady working the desk indicated that they would not clean any garments this badly damaged. This shirt was ripped from the upper chest/logo area all the way down to the bottom. I explained that as I felt the shirt, it had starch on it, so it could not have possibly been brought to them this way and that they damaged it as they were cleaning or pressing it. Then they claimed the new owner stated the shirt was dry rotted, which was not the case either. So with the new ownership not rectifying this situation, I will not continue to take my business there. Looks like either Kens or Sunny cleaners will get me back as a customer. DONT USE THESE GUYS. Also when I asked for a new dry cleaning bag, she stated that the owner was now charging $5 each for the bag when under the previous ownership they were given out at no charge.

I dropped off four items (three formals items and one regular dress). The ladies there were…read moreprofessional and called me when they had concerns about the flowers on one dress. They quoted me a price to repair but after I refused they had it packed perfectly. The price was not that bad.

I called to inquire about having clothes dry cleaned. Before I could fully address my questions,…read morethe lady on the phone asked if I had ever been there before. She then rudely remarked that they were not accepting new customers. I guess they must already be a billionaire dry cleaning company.

I asked Utopia if they had bereavement services, meaning to me that they could get a dress ready in…read moreless than 24 hours so I could pack for a very sudden out of town funeral. Not only did they clean my dress and a shirt by the time I needed it, they notified me when it was ready and when I picked it up they offered me their condolences and charged me nothing. The dress and blouse were perfect and that kindness was above and beyond anything I've experienced in customer service in a very long time.

Great service and employees. I love they way they do my shirts. The drive through is extremely…read moreconvenient.

It's unfortunate the customer service is so bad because they do a great job on the cleaning…read more Everyone has bad days but it's a recurring thing to be made to feel like you are causing an extreme inconvenience by dropping off your dry cleaning.

I've been going to this cleaner for 2 years and have always been satisfied with the end results. It…read morestill has the quality, but the customer service has taken a downhill dive lately. I used to kid around and laugh with the ladies there but it's been stone faced, no return salutations, mainly from the taller, brown skinned woman there. The shorter dark-skinned one is still courteous and friendly, but I haven't been able to catch her when she's working. I come all the way over from SW Bham because I liked the quality and I support Black biz. I'm really turned off by this non-friendly demeanor lately. Sadly, I won't be returning.